AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 AUDI Q7- Compton, CA
The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the Electronic Stability Programme (ESP) fault warning light illuminated, and the passenger’s side marker light defective message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 AUDI Q3- Hunt Valley, MD
The Clock Spring is not functioning in our 2015 Audi Q3. The horn is non-functioning and we were told by the Audi dealership, after waiting for that part for three months, that there is a 50-50 chance that the driver air bag will not deploy and the cruise control is not working. I was alerted to this possible problem because my airbag light is on but was initially told it was only because of the horn. When we took it to the dealership initially to fix the horn, we were told it was on back order. I was not comfortable driving without a horn but was hoping it would be in soon. I continued to call every couple of weeks and was told not in yet. It was coming from overseas. Not until we went in and spoke with the Service Dept and kept asking more and more questions, did we find out that the Clock Spring is not coming any time soon. There seems to be a problem with the new Clock Spring being manufactured. Evidently it is the same part that VW uses, which was recalled, remanufactured and than problems still existed with the new part. I think it is not being manufactured. This is a huge concern because I commute to work which takes 3-4 hours a day of highway and city driving. It is a disappointment that Audi did not alert us to this manufacturing problem when we first took it in. Evidently it is impossible to find a used part and not recommended because no guarantee it will work either. They have offered to buy it back for less than what I paid and it is very hard to find another comparable used car that I can afford and won't have the same problem... I am very disappointed in the dealership not telling me about the possibility of the airbag not working and that the horn would not be coming any time soon since the problem has not been resolved with the replacement Clock Spring (Part #5K0-953-569-AL). I think this needs to be told to the consumers.
Source: NHTSA WEB SITE -
2021 AUDI Q5- Chicago, IL
After conducting a $10k forensic review on the car, they found out that the computer was infected with malware and that that vehicle will always put out fm transmitters to get into your cellular devise to hack it Unfortunately, this is the case for this bricked...Need a replacement with transferring the lease over to a similar priced vehicle.
Source: NHTSA WEB SITE -
2012 AUDI A6- Ridgewood , NJ
Greeting, I drove my car for a minor body repair and paint job at Midland Park Auto Body located at 158 Godwin Ave, Midland Park, NJ 07432 on March 22 2022. There were no signs on the dashboard for any services or repair when I dropped of the car. Warren the owner called me to let me know that the paint job was completed by had some bad news for me. The car would not start. He thought it was the starter that had malfunctioned. We decided to have the car inspected by Jack Daniels Audi of Paramus Service Center located at 16-01 McBride Ave, Fair Lawn, NJ 07410. I have had this car serviced there since I bought the car from them. James a senior technician called Warren and told him that the engine was shot. He was surprised and shocked that the engine ceased working. The was enough oil in the engine, car had been serviced regularly with them. They told me it would cost about $25,000 to replace the engine. They also told me that they would ask Audi Corporate to see if they can assist me with. It has been about 4 days , there has been no response from Audi. I started to search on the internet to see if other consumer had experienced this problem. I found several. Did Audi know if their engines were malfunctioning ? What would happen if this car stopped when I was driving on a highway? This is very serious . Hope to hear from your team soon.
Source: NHTSA WEB SITE -
2017 AUDI A3 CABRIOLET- Santa Rosa, CA
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while operating the vehicle, the passenger’s side air bag warning light was displayed and an audible alert was heard while driving. The failure mileage was 55,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2021 AUDI E-TRON- Wood Dale, IL
Car roof leak. Water tracking inside the car cabin and potentially into the electrical system of the vehicle. This is an electronic car and water inside the car due to a car roof leak is unsafe and can potentially cause a fire.
Source: NHTSA WEB SITE -
2016 AUDI Q5- herkimer, NY
on a cold day got in vehicle, and red light came on saying do not drive, power steering failure. Was able to drive later in day after vehicle warmed up. Audi syracuse said our car has an extended warranty, steering box rack issues. Car went in to check no codes were found. Said to bring back if happened again.They said they have other vehilces in shop waitinfg for parts to fix them. This is a serious safety issue it it happens on the road, and they are not offering a recall. Totally unacceptable
Source: NHTSA WEB SITE -
2015 AUDI Q5- Beavercreek, OH
SUV burns approximately 1qt oil per every 250-500 miles driven. Oil is accumulating on engine, causing burn and acrid odor. If I do not add a quart every ~2 weeks, engine will overheat. Have replaced the PCV part twice to no avail. Initially, mechanic recommended replacement of piston rings. Audi must recognize problem as they are no longer selling rings; owner must have complete pistons replaced. This is an expensive fix. This complaint appears common across Audi Q5 owners of this model year. Previous model years were recalled for same issues; clearly the issue was not addressed in later model year either.
Source: NHTSA WEB SITE -
2014 AUDI A4- Vanderbilt, PA
The TCM doesn't properly communicate with sensors in the transmission of my Audi A4 such as one of the speed sensors and this issue is inspectable by most certified technicians. The equipment failure can result in the transmission not being able to engage the gears into a "forward" motion causing the vehicle to seemingly stall in traffic. It can also cause it to shift roughly, which could further damage equipment and pose higher safety risks to not only to me, but other drivers on the roads as well, both of which issues I mentioned have occurred to me on multiple occasions. I've recently had this issue diagnosed by an Audi technician. A "transmission malfunction" message also is present on the dashboard as a result of the aforementioned issues.
Source: NHTSA WEB SITE -
2017 AUDI Q7- woodside, NY
The MMI at times fails to work along with the pop up LCD screen. During vehicle in motion the LCD screen would malfunction and close
Source: NHTSA WEB SITE