AUDI Complaints

2017 Audi Q7 - 26K miles. During oil change visit - multipoint inspection, dealer service center informed me about the fluid leak and it warrants a water pump replacement/repair which cost around $1500. No sign of this failure, just out of warranty and they’re able to find now.

I have a 2016 Audi S7 that uses the notorious 7-speed DSG transmission. I started to notice some random jerking when I pull the car from the red light a month before the car completely dead on me in April 2021. One time when I was driving on the highway at 70mph it throws a "transmission malfunction" code on my dash and put my car in Limp Mode (only 1,3,5,7 gear available). I also experience gear slipping when putting the car in reverse, when putting the car in reverse, 9/10 times the R gear won't engage at all, and the onetime the R gear will only engage when the gas pedal is pressed way down, resulting in the car shooting backward and potentially putting anyone behind the car in danger. One time I almost got rear-ended when the car suddenly stalled at a crossroad when pulling from a red light, because the car decided to shift in neutral instead of 2nd gear. I had to restart the car couple of times to drive it in Limp Mode and created a traffic jam at a very busy crossroad. After I did some extensive search on this issue, I believe the mechatronic unit has design flaws that after some miles (in my case 40000 miles) are bound to fail. And since the manufacturer's warranty only covers the drivetrain for cars that is either 5 years old or within 36000 miles, I have to replace the mechatronic unit out of my pocket, which is a major burden on my financial situation. There weren't any warning lights prior to the failure, and the only symptom is the random jerking when upshift or downshifting but I was told it is normal to the 7 speed DSG gearbox my car was using. I had Audi Tysons Corner did a diagnosis and they respond that a new mechatronic needs to be put in. I have attached the report they send me. They also send me a picture of the leaking fluid in the transmission pan which I attached also. I ended up putting a new Mechatronic Unit in and I was told it is an Upgrade version from a local Audi-authorized dealer I am attaching the invoice here.

The contact owns a 2012 Audi Q5. The contact stated while driving approximately 70 MPH, the vehicle started violently shaking. The contact stated that the Electronic Power Control (ECP) and check engine warning lights were illuminated. The vehicle started losing motive power and was pulled over out of the roadway. The vehicle was then towed to the local dealer where it remained. The vehicle diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,700.

The contact owns a 2015 Audi A8. The contact stated that while driving approximately 55 MPH, the check engine warning light illuminated and the vehicle that stalled. The vehicle was towed to the dealer. The dealer diagnosed the vehicle and stated that the engine failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 110,000.

The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the "front driver side marker defective" warning message was displayed. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lightning) however, the VIN was not included in the recall. The failure mileage was approximately 40,000.

The contact owns a 2016 Audi A3. The contact received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer twice for regular maintenance and was notified both times that parts for the recall were not yet available. The contact also stated that the passenger’s side air bag light had illuminated on the instrument panel. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. Parts distribution disconnect.

My wife was driving our Audi e-tron and after several minutes driving she got she got very large red alert that said "ELECTRICAL SYSTEM: MALFUNCTION! - SAFELY STOP VEHICLE". She immediately pulled over to the side of the road into a parking lot just before the electric motors shut down completely. This put my wife in an extremely dangerous situation, and we consider her to be very lucky that she was not on a highway or in the middle of an intersection when this happened. The car became COMPLETELY immobile, just dead. We towed the vehicle to the dealership, and they informed us that it would be a minimum of three weeks before they can even begin to diagnose this issue. My service advisor has informed me that there is one other Audi e-tron currently at that dealership that has exactly the same issue as I have. Our Audi e-tron is a 2019 with 31,000 miles and the other person who has this same issue has 29,000 miles. THIS CAR IS EXTREMELY UNSAFE FOR THE ROAD. I have a family and there is no way I will feel comfortable letting them ride in this vehicle even if it is fixed.

Liquid spulked in the trunk and somehow was able to get to the control module that is located under the rear seat similar concerns as recalled Audi Q5. Vehicle malfunctioned in the middle of a busy intersection.

A "turn off engine, check coolant level" warning appeared and the engine overheated within the same day. The vehicle was taken to a repair shop who found a faulty water pump that required replacement to fix the issue.

The reversing image occasionally appears white screen phenomenon During the process of reversing, the reversing screen suddenly turns white and cannot see anything behind, which brings danger to the driver and others, causing danger to life and property. Apparently the dealer didn't take this seriously