AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 AUDI A3 CABRIOLET- Roseville, CA
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,500. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 AUDI A4- aliso viejo, CA
I have been experiencing something that might be related to safety recall 74E3, but i am not sure. I've been driving with my seatbelt on with no one at the passenger seat. But the seatbelt sign keeps showing up with the beeping sound, and the sign says Safety System Malfunction with front airbags off.... I called the Audi Fletcher Jones dealership in Irvine, California, the service team told me that they don't have the part to help fix this recall and there is nothing they can do. They also would not tell me when this recall can be fixed. I called a few other dealership in Orange County, California, seems none of the dealership has the parts to fix this. I have not yet encountered an accident, but felt risky driving the car now.
Source: NHTSA WEB SITE -
2015 AUDI A3 CABRIOLET- Saint Pete Beach, FL
The contact owns a 2015 Audi A3. The contact stated that the air bag warning light illuminated. The vehicle was serviced under NHTSA Campaign Number: 21V198000 (Air Bags) however, the repair failed to fix the vehicle. The contact stated that the manufacturer failed to repair the vehicle in a timely manner. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 56,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 AUDI Q5- Rocky River, OH
Power steering rack failed on 4/12/2022 as I drove on I-75 South between Gainesville and Tampa. Lost power steering on the Interstate, putting safety of my passengers (and other vehicles) at risk on the interstate. Audi sent tow and transported vehicle to Wesley Chapel Audi. Failure was confirmed and rack was replaced under warranty.
Source: NHTSA WEB SITE -
2018 AUDI Q7- Stillman Valley, IL
285 45 R 20 All of the treads on each tire is delaminating. The tires are not even a year old and have 90% tread heigh left. There are less than 20000 miles put on this vehicle. I went to have my tires rotated and my mechanic pointed out that the tires were dangerous and treads were cracked and delaminating on all 4 tires. you may need to blow up pictures or zoom in to see accurately
Source: NHTSA WEB SITE -
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2014 AUDI S7- SAN JOSE, CA
The adaptive cruise control and Brake asist features are only working occasionally. Some times it switches on and off DURING traffic while the car is moving. This is a severe saftey issue IMO and needs to be taken care of by Audi.
Source: NHTSA WEB SITE -
2011 AUDI A5- Menifee, CA
Audi has recalled a5 until 2009 for defective air bag modules, ie power supply. My 2011 has the same problem but not covered by recall. Why not? Very dangerous condition. Thank you.
Source: NHTSA WEB SITE -
2021 AUDI Q5- Houston, TX
The contact owns a 2021 Audi Q5. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated and the windows started to go up and down. The contact lost power steering functionality however, the brakes was functional and she was able to safely stop the vehicle. The contact attempted to restart the vehicle but the vehicle would not restart. The contact had the vehicle towed to a dealer who diagnosed and determined that water had entered the vehicle and short circuited the gateway control module. The failure was related to NHTSA Campaign Number: 21V947000 (Electrical System, Structure). The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 AUDI A7- Littleton, MA
I have reached a gas station and I am unable to open the fuel filler flap. Apparently this is a known issue to Audi Service departments on Audi’s of this generation not just the A7 model. The problem is apparently intermittent, and apparently worse during winter months. In the next generation vehicle the ful filler flap housing has been redesigned to solve the fuel filler flap not opening problem. Since the car cannot go with our gas, this is clearly a design error, and could leave people stranded mid-winter. Not good here in the North-East.
Source: NHTSA WEB SITE -
2020 AUDI SQ5- Woodland Hills, CA
The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depressing the brake pedal. The vehicle was taken to the local dealer approximately 3-4 times however, the mechanic diagnosed that no issues were found. The vehicle was not repaired. The contact notified the manufacturer and inquired about buy back. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE