AUDI Complaints

The contact owns a 2020 Audi A4. The contact stated that while pulling out of a parking space, there was big rock next to the bumper on the front passenger's side of the vehicle and there was a scallop area with stones next to the passenger's side of the vehicle as well. The contact stated that she lost control of the vehicle and crashed into the scallop area and the vehicle was stuck between the scallop area and the big rock. There was no further information provided. The air bags failed to deploy. The contact did not sustained any injuries and did not seek medical assistance. The contact was able to release the vehicle with the assistance of road side assistance. A police report was not filed. The contact stated that upon starting the vehicle, the check engine warning light, the low oil warning light and other unknown warning lights illuminated. The contact was able to drive the vehicle for approximately 1 mile; however the warning message "Do Not Drive" illuminated. The contact notified the dealer of the failure. The vehicle was towed to the local dealer who diagnosed that the oil pan was fractured and needed to be replaced. The dealer repaired the oil pan and towed the vehicle to the collision shop, where it was repaired. The contact later received notification of NHTSA Campaign Number: 21V295000 (SUSPENSION), which she associated with the failure. The manufacturer was notified of the failure and informed the contact that they would follow up with the dealer. The failure mileage was approximately 12,000.

The contact owns a 2014 Audi A5. The contact stated while driving approximately 25 MPH, the oil light illuminated on the instrument panel. The contact drove to the local dealer. The dealer informed the contact that many vehicles had experienced oil issues. The oil was topped off. The dealer performed an oil consumption test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 92,398.

The contact owns a 2015 Audi A5. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light had remained illuminated and the error message “passenger air bag off” was displayed. The failure mileage was unavailable. Parts distribution disconnect.

This is my second time contacting you in reg. this vehicle, it was previously in the shop for the same repairs the engine was replaced and the coolant system was fixed, now it has been about two mo and again it is having issues with the coolant system and now transmission issues, I also just found out that this vehicle was in a accident in 2014, in which I was told t had not been, so I am currently reaching out to the Audi dealership trying to receive previous service history done to vehicle Oasis report. I feel this vehicle is a safety hazard, I am a single mom and grandmother and I do not feel safe in this vehicle and wish I was informed of previous accident. In the time I have had the vehicle it has spent over 30 days in the shop and now its back in there.

The cars emergency brake system malfunctioned on our 2018 Audi Q5 Premium Plus, causing the brakes to lock up for no reason while traveling on a busy street at 35 mph. The force of the braking was enough to cause a bruise from the seatbelt. The risk is potential loss of control of the car, especially if this occurred at a higher speed, or being rear ended. We immediately took the car to an Audi dealer who could not ID an issue from looking at fault codes. We have been experiencing other bogus warning messages: light system warning (nothing wrong), engine RPM exceeded warnings (engine RPMs never close to being exceeded), phone SOS errors. NO warnings or symptoms regarding the brake system. Dealer says to monitor. We have been driving the car for about a week since, and have not experienced the same issue again.

The contact leased a 2019 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. Additionally, the contact called a second dealer, Audi Pembroke Pines (15000 Sheridan St, Pembroke Pines, FL 33331) and a third dealer, The Collection Audi (200 Bird Rd, Coral Gables, FL 33146) who also confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they would follow up with her. The contact had not experienced a failure. Parts distribution disconnect.

The backup camera in the car randomly stops working while driving in reverse. These cameras are mandated by federal law and malfunctions can lead to collision with unforeseen living beings while backing up. The MMI screen also goes completely white/blue while driving forward. Additionally, the adas package comes with a birds eye view camera that is completely skewed created a deceptive understanding of objects in the surroundings. This can lead to collisions making the adas packing (and perhaps the collision warning) totally unreliable. The vehicle is available for inspection as needed. Took the brand new vehicle to the dealer, they refused to fix it as their engineer could not reproduce the issue. Later after a lot of argument, they mentioned they cannot fix it because of resource shortage. Argued they cannot sell brand new vehicles that are faulty, we were told their other cars may have the same issue so they cannot guarantee a loaner will fix this problem. We have spent hours on phone and in person with the dealer service center in vain. There were no warnings of the problem. The screen went blank during the drive. This happened for the first time around November 2021. This happens fairly arbitrarily.

The contact owns a 2015 Audi A3. The contact received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and Audi Stratham (58 Portsmouth Ave, Stratham, NH 03885) were contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

2019 Q5 - 19457 miles. Power steering failed while traveling on an internal curved road at 10mph. Fortunately, the road was not busy and I was able to pull besides a curb. The car flashed a 'Steering: Malfunction! Please stop vehicle' warning and it was really hard to maneuver the car. Towed the car to nearest Audi dealership and dealer is looking at it. But if this had happened on a freeway, it would've resulted in a catastrophic accident.

The contact owns a 2018 Audi Q3. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled without warning. The contact was assisted by a Police Officer to move the vehicle out of the roadway. The vehicle was towed to the local dealer to be diagnosed but was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 9,600.