AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 AUDI A3
    - Renton, WA

    My car got the recall of PODS a year ago and Audi still doesn't have part availability to fix it. This impacts my driving a lot.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - Orange, CT

    After coming to a park after driving, a loud bang noise was heard from the rear of the vehicle. It was not an impact with another vehicle. When I got home I took off the rear right wheel and found that the lower part of the coil spring had sheared and broken. It looks like some corrosion was inside the metal. I called my Audi dealer service and he had not heard of anything like that happening.

    Source: NHTSA WEB SITE
  • 2012 AUDI A7
    - ATLANTA, GA

    As I was driving with my 4 year old daughter in the vehicle, while making a left turn my vehicle steering wheel locked or seemed to lock on me with no warning, and then the "DO NOT DRIVE VEHICLE" indicator appeared. Thank God I was able to safety steer into a driveway. Inspection is available upon request. The defect of the vehicle could have cause major bodily injuries to me and my daughter and anyone within a few feet of my vehicle. No warning signs appeared at all prior to this incident happening, this malfunction came without notice. Im very concerned with the manufacturing defect and issue on this and many Audi's vehicle that have this same issue and could possible be life threating not only for the driver but anyone. I still get anxiety when thinking of this incident and the panic that happen.

    Source: NHTSA WEB SITE
  • 2020 AUDI A3
    - Lauderdale By The Sea, FL

    The contact owns a 2020 Audi A3. The contact stated that the front passenger’s side air bag alarm would chime intermittently. The contact took the vehicle to the local dealer and made the dealer aware of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer informed the contact to latch the front passenger’s seat belt latch at all times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 7,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 AUDI A7
    - Wake Forest, NC

    The contact owns a 2013 Audi A7. The contact stated while driving at an unknown speed, the steering assist warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not serviced. The contact took the vehicle to independent mechanic and was informed that the electronic steering unit needed to be repaired. The vehicle was not repaired but the warning light was cleared from the system. The contact called the local dealer and made them aware of the diagnostic inquiry. The vehicle was not repaired. The contact stated on another occasion while driving 5 MPH, the steering assist warning light was illuminated and the steering wheel seized. The vehicle was not drivable. The contact towed the vehicle to local dealer and was waiting to be serviced. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 AUDI Q5
    - Biloxi, MS

    COOLANT PUMP BECAME BLOCKED IN MY 3.0 ENGINE VEHICLE, CAUSING IT TO OVERHEAT. THIS MAY BE A SIMILAR PROBLEM TO THE 2.0 VEHICLE, FOR WHICH THERE HAVE ALREADY BEEN 2 RECALLS. MY AIR CONDITIONER STARTED BLOWING FUSES REPEATEDLY (DAILY TO WEEKLY) LAST YEAR AND THE MECHANIC THINKS IT MAY BE A RELATED ISSUE.

    Source: NHTSA WEB SITE
  • 2016 AUDI A6
    - Rancho Santa Fe, CA

    The contact owns a 2016 Audi A6. The contact stated that after starting the vehicle, the check engine warning light remained illuminated continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was overheating and the thermostat needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 AUDI Q7
    - Modesto, CA

    Without warning, my 2017 Audi Q7 sunroof exploded, with glass exploding outward and shards deposited on the closed mesh sun/shade screen. I was alarmed by a loud explosive noise, thinking a tire blow-out, but the sunscreen had literally exploded. I escaped being injured by flying glass shards because the sun/shade was drawn closed so glass did not enter the cabin. Only the retractable piece of the sunroof glass exploded, the rear glass remained intact. I contacted my local Audi dealer for a replacement part and asked him to research if the sunroof glass was defective. The dealership has not alluded to any defect study of Audi Q7 sunroof glass shattering. Upon repair, Audi service team concluded that both pieces of the panoramic sunroof must be replaced because ‘ they changed the profile of the glass and now the new front glass does not line up properly to the rear glass’. The entire sunroof was replaced at my expense.

    Source: NHTSA WEB SITE
  • 2018 AUDI Q7
    - Brooklyn Park, MN

    After the shutdown of 3G network, my 2018 Audi Q7 Prestige lost some great features. Audi USA sent a recall 91CD which is basically the notice that 3G network will be shutting down from 2/22. This deactivates app based features like lock/unlock, vehicle monitoring, vehicle related data etc. When taken to the dealership "Audi Minneapolis" with letter from Audi USA, dealership just upgraded the software but refused to upgrade the hardware. They asked $400 to upgrade the hardware. This is really inconvenient for the customer and also a safety issue as I am thinking. Please look into this and pressure Audi USA to come up with a resolution. Attached is a chat script with AudiUSA. Basically customer has to live with the issue.

    Source: NHTSA WEB SITE
  • 2009 AUDI A3
    - Ridgecrest , CA

    I had purchased the car back in August 17th 2021 my power steering my brakes my airbag light and the fuel system fuel leak started happening all at once water was draining out of the middle of the engine . It overheating the engine speed ball down and I automatically I instantly pulled over and turned it off and towed it home 2 days after I bought it. these are also recalls my Audi 2009-a3 2.0 tfsi s tronic has been sitting in my friends driveway for 7 months now because I cannot take the car anywhere I cannot move the car anywhere I cannot start the car and I don't know what else to do so I do need your help I should be eligible it says my VIN number matches the eligible subject vehicle my VIN number is in your system but my car is not showing up it shows up but it's not showing up as a recall or included in the class action settlement if you have any questions please call me [XXX] at [XXX] if you have any input thank you. I do love my Audi I love it very much the day I got to drive it and the only day I got to drive it I was very happy I thought with it until I get it fixed I will not be happy again INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE