AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 AUDI S6
    - Fairmont, WV

    Loss of power on freeway, due to known turbo issue on these cars. Filter for turbo oil clogs, and burns the turbo's without warning causing loss of power. Not to mention it often sends metal into your engines oil and the repair for that is more than the car is worth.

    Source: NHTSA WEB SITE
  • 2020 AUDI A3
    - Margate, FL

    The contact owns a 2020 Audi A3. The contact stated while driving approximately 65-70 MPH with a passenger seated in the passenger’s seat, the "Air bag Off", "Malfunction, air bag off" warning light illuminated intermittently. The contact stated that the failure had been reoccurring while driving and the warning light remained illuminated. The dealer was notified of the failure and informed the contact that the failure was related to NHTSA Campaign Number: 21V198000 (Air Bags). The dealer also informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 9,500. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 AUDI Q7
    - Pittsboro, NC

    On intermittent and at unpredictable times while the car is in motion, the vehicle will show a series of two warnings while it appears to turn the steering wheel in the absence of any input from the driver. The first warning light indicates an electromechanical steering failure (indicator light flashes red for approximately one second) and the second states, "Distance warning: currently unavailable. See owner's manual." Unfortunately, there is not a description of a "distance warning" in the owner's manual to refer to for guidance. This has been a long-time issue and I have taken it to the dealership several times over the last two years to have it evaluated; however, since it is an intermittent issue they have not been able to replicate it and have not been able to offer any insight on fixing the problem. These occurrences are also sometimes coincident with with a separate warning that states, "Audi pre-sense: currently restricted. See owner's manual." These warnings also sometimes occur when the vehicle is stopped.

    Source: NHTSA WEB SITE
  • 2017 AUDI A3 CABRIOLET
    - Brookline, MA

    The contact owns a 2017 Audi A3. The contact stated that the air bag warning light was illuminated. There was an abnormal buzzing sound detected. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. The failure mileage was unknown. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 AUDI A8
    - Louisville, KY

    While traveling on Interstate 65 through Nashville, TN my 2013 Audi A8L showed an EPC light alert then <5 miles later while traveling through interstate split going 20mph the car without alert shut down and I lost power steering, brake control, accelerator control, electric control and was forced to navigate hazardously across 3 lanes of traffic to a modified left side median. I had large vehicle traffic dodging my car going 50-60mph and was forced to call 911. I stayed in the car because much too dangerous to leave the vehicle and was able for a brief minute to restart and get off an exit ramp where it abruptly died again. I had the car towed to Audi dealership where diagnosis showed dual turbocharger failure and they recommended replacement. * Catastrophic turbo charger failure - it is available for inpsection * Car catastrophically shut down going 15-30 mph on interstate in downtown nashville causing loss of power steering/brake control. This led to immediate danger and harm caused by loss of vehicle control and traffic collision risk * Yes - dealer confirmed in multiple locations (Nashville and Louisville of turbocharger failure * No * The car EPC light came on <5 miles prior to shutdown I understand that the NHTSA already has an investigation into this model and year audi regarding turbocharger failure and I would like to add that I have had a similar problem with this vehicle. It should be recalled to address these safety concerns

    Source: NHTSA WEB SITE
  • 2013 AUDI A4
    - Naugatuck, CT

    August of 2021. It was raining out and I drove through a puddle and my electric steering shut down. This has been a known defect for at least 10 years with Audi and NHTSA has done NOTHING about it.

    Source: NHTSA WEB SITE
  • 2018 AUDI RS 5
    - Las Vegas, NV

    Autonomous Emergency Services Notification Feature: Audi has informed its owners of vehicles made from 2018 and earlier that a safety feature provided as standard equipment in the vehicle will no longer be available because of the inevitable shut down of 3G wireless systems across North America. However, features that are not free (which require a subscription) are supported by a 4G radio in the car and will not be impacted. Owners were NEVER notified that two different wireless systems were used in the car, a 20 year old technology for safety related features, and a 4GLTE module for expensive, subscription based telematics which have nothing to do with safety. I purchased and selected my vehicle based on these exact safety systems, especially as I'm a disabled driver. I'm not even out of warranty yet and TWO features have now been or will about to be sunset, without a fix. I was also never notified that this was going to occur, I found out by accident and most dealers aren't even yet aware. Audi has stated they are working with an outside company to bandaid the issue, however, this bandaid was not integrated with the car and basically won't solve the problem that it isn't the car I purchased. In the posted letters other owners received, there is ZERO indication of when this might be available, no evidence or indication it will be approved by the DOT or NHTSA because it's a bandaid. I have already contacted Audi for resolution, without result. I have requested updates, without result. The process is supposed to take 20 business days. It has now been over 40 business days. Regardless of the price of the vehicle, there was NEVER any indication by the dealer or in the manual that would lead customers to believe two different technologies were in use in the car.... 4G is plastered everywhere, however, 3G is stated nowhere. In hindsight, this is not only a dangerous situation for many drivers, but also a fraudulent one. Need help.

    Source: NHTSA WEB SITE
  • 2021 AUDI E-TRON
    - JUPITER, FL

    While operating the vehicle the air conditioning system failed. The vehicle was brought to dealer for diagnosis which confirmed the failure and was out of service for 30 days due to parts availability being SOP. The dealer provided a loaner and fuel reimbursement due my car being electric but refused to reimburse the lease payment for the 30 days out of service. The parts replaced were 4M0-959-609 SENSOR, 87571950 HIGH PRESSURE SWITCH & REFRIGERANT.

    Source: NHTSA WEB SITE
  • 2021 AUDI Q5
    - Brooklyn , NY

    I was driving down a slight hill in 1/2 inch of snow at 5MPH and when I tired to gently brake as I descended the hill, the brake pedal had no resistance and went flat to the floor. I had no brakes. I then tried to steer towards the side of the road and the steering wheel completely locked up and I was not able to steer. I slid 150 feet down the hill and into a ditch. No brakes and no steering. There must have been a failure of some kind. Terrifying.

    Source: NHTSA WEB SITE
  • 2016 AUDI Q5
    - Merritt island , FL

    On Wednesday, December 1, 2021 I filled my car up with gas. Shortly after I noticed a fuel smell from the outside and on the inside of the car. On Thursday, December 2, 2021 I drove to Jupiter fl approx a two hour car drive it smelled like gas the whole entire drive there on the inside of the car and even worse on the outside. When I got home on Friday night December 3, 2021 it was still just as bad. I took my car to the mechanic today Saturday, December 4, 2021 and upon the mechanic putting it on the lift you could see two leaks on the gas tank one at the front and one at the rear. He will be removing the seat on Monday to look further into the issue.

    Source: NHTSA WEB SITE