AUDI Complaints

I purchased this vehicle in Germany back in September 2020. It’s a US spec Audi that has the passenger air bag floor sensor recall that I can’t seem to get fixed by the German Audi dealership. How can I get this recall fixed in case I sell the car or want to ship it back stateside. They won’t ship a car with a potential safety recall outstanding. My phone number is [XXX] and I used my stateside address because the system will not accept my German address. Please contact me via phone number listed above or by email. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Instrument cluster that shows safety information doesn't work so don't know what's issue with car

The contact owns a 2007 Audi Q7. The vehicle had previously been serviced under NHTSA Campaign Number: 16V660000 (Fuel System, Gasoline). The contact stated that while the vehicle was parked, the contact noticed there was fuel leaking onto the ground. The vehicle was taken to an independent mechanic and diagnosed with a fuel pump flange leak. The fuel pump flange needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for diagnostic testing. The contact related the failure to NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.

The contact owns a 2011 Audi A4. The contact stated she needed to add 1 quart of oil frequently to the vehicle. The contact stated that the oil warning light was illuminated. The contact took the vehicle to the local dealer and had the oil consumption test completed twice but was not able to diagnose the failure. The contact stated she continued to add 1 quart of oil frequently, but the failure started to progress. The contact stated that the oil pressure warning light was illuminated and the turn-off engine warning message was displayed. The contact took the vehicle to the local dealer and had an unknown sensor replaced. The vehicle was repaired but continued to experience the failure. The contact also stated that while making a left turn, the engine seized. The contact was able to restart the vehicle and drove to her destination. The contact attempted to call the manufacturer but was unable to reach a Representative. The failure mileage was unknown.

Loss of power on highway, engine shaking, after that driving 20 mph with emergency lights because of no place to full stop.

Car is not blowing hot air. I have a transmission fault code related to this which is P2753. Coolant is leaking and has run through the control valve to the wiring and connector causing corrosion.

Owned 1 year and just over 120ish miles TIMING CHAIN Jumped Required Head Rebuild and the Timing Replacement. Soon as those were completed and Car back on the road, OIL CONSUMPTION every 150miles with Carbon Buildup regularly on the rear bumper. Low Oil Pressure light soon to appear following up with Water Pump Housing Cracking, Replaced the water pump and low oil pressure is worse than before this repair. Checked Oil Pan for sludge, OIL PAN FULL of METAL, tear down the top end of motor inspection disclosed that both of the BALANCE SHAFTS and SPROCKET were destroyed teeth missing form gears, assuming that in addition to this that piston rings definitely must be fried so they will be replaced with the balance shafts repair. In Addition to this entire ENGINE being a Lemon and needing replaced or rebuilt, 2 smaller issues I’ve had would be Wiper Motor is not even fast enough for major downpours so possibly needs replacement and also the rear backup camera is extremely difficult for viewing as it’s foggy/pixelated/shadowy and during rain completely useless.

During recent heavy rains, all of a sudden the car's transmission that had been working fine, after having been parked briefly pointing slightly down hill, no longer functioned properly, and had apparently gone into "LIMP Mode". after talking with Mechanics and doing research, we checked the carpet areas and determined and documented the car's interior was very wet, both in front and in the rear areas, with evident moisture and corrosion under the battery and cabin air filter areas and rear wheel well area. The Transmission no longer shifts properly and the car is not able to be safely driven. Apparently there is a well known design flaw in the Audi C5 A6 vehicles where multiple drains frequently fail. apparently there are 2 very hard to access drains under the battery, under the battery tray, and also the cabin air filter seal to the sidewall is prone to failure. I'm told that there is a "soft" NTSB Audi Recall on this. Please advise.

Vehicle traveling when electrical systems malfunction message came on. Said pull over safely and call for service. After car was slowed to a stop, the vehicle was disabled with no forward or reverse drive possible. The car was stranded close to the middle right of the street. Car had to be towed to the nearest dealership around midnight. Problem has been confirmed with the dealer and they are still looking into the problem. Prior warnings messages of headlamp malfunction, Audi emergency assist unavailable, high beam headlight faulty were present about a month prior but did not disable the vehicle.

The Pre-Sense Front System does not work. Tested with low and medium speeds. Dealer tested with diagnostics and said it pasts tests. It is set correctly inside. Tested it again using "dummy" cardboard boxes. Does not warn me or apply brakes.