AUDI Complaints

The contact owns a 2013 Audi Q5. The contact stated while driving 10 MPH in a parking lot after depressing the brake pedal the vehicle began to accelerate independently. The contact stated no warning light was illuminated. The contact was able to stop the vehicle by shifting into the park. The contact stated that he had experienced the failure multiple times. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,000.

The autopilot feature engaged and took control of the car. I could not wrestle control back even after I turn the car off and back on. I had to fight the car for 32 miles. From Fort Lauderdale to Boca Raton, FL. This happened for the first time last night 12/31 at 12:01 am. And it happened again at around 12:20 am. There was no warning lights only a lamp turned on after it had engaged. It also started showing the two lines marking the lane where I was traveling. It made it very hard to change lanes as I had to fight the auto pilot. I was driving on HWY US 1. If this had happened on I-95 (the other preferred route) I am sure we would have had a crash, possibly with lost of life.

I was driving in the morning on a November day on a rural road. The rear moon roof exploded outward. The sound was deafening and scared my passenger and I. The center glass exploded outward, scattering glass outside and inside of the car. I believe that if this happened that passengers in the car could be hurt. Other drivers on the highway could be startled on their car damaged by the flying glass. An accident could be induced by the incident either by the drive of my car or by nearby drivers.

Vehicle windshield started leaking from top and visibly moves when pressed from outside. This is the original windshield, never in an accident.

What component or system failed or malfunctioned, and is it available for inspection upon request? Timing belt broke while traveling at 75 mph on the highway, and at 71,000 miles odometer How was your safety or the safety of others put at risk? Car was shaking and acting crazy on the interstate Has the problem been reproduced or confirmed by a dealer or independent service center? Issue was confirmed and Audi Quoted me $8000 to repair because of bent valve heads Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by Audi of Louisville Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No they came on AFTER the car started shaking violently on the interstate I am still waiting on a second quote of getting this engine repaired from another certified repair center. I will attached what I paid for the diagnostics report. Per the manual on this car, you should CHANGE your timing belt at 100,000 K miles- Not have to replace your engine because it breaks prematurely at 70,000 miles. This is terrible for this quality of car and price!! I am furious!!

noticed a clicking sound in the steering column that was intermittent; after a week, the airbag light lit up and stayed lit ... per the manual, contacted Audi immediately for service. Was told it was a "clock spring module" and that it would take a few weeks for the part to come in. I was also told that the airbag would likely not activate in a crash ... they could not guarantee it would also not automatically just deploy. It has now been over 2 months and the service department at Audi has told me that they have no idea when that part will be available. additionally, none of the other buttons on the steering column are active now.

2017 Audi Q7 3.0 QTRO--While traveling to FL, the Pre Sense Warning Light indicating failure began flickering on and off. Within several weeks, it was on constantly. Subsequently, a "whooping" sound became constant in the pillar behind the driver side door. Upon returning to OH, I reported this to my dealer. I was told the Driver side seat belt tensioner has malfunctioned. Dealer states this is also the cause of the Pre Sense frontal safety system failure. Vehicle now out of Warranty. Quoted repair for this safety issue is $1200. I learned this is a commonly known problem, and believe it should be associated with the NHTSA Recall ID: 16V955000. My vehicle is not listed on any Audi recalls at this point. The dealer initially texted the repair quote, but the link expired, and the dealer is not interested in putting this in writing again to me. Thus not documents to upload at this point, but will continue to request documentation of the dealer's diagnosis.

On Sunday December 19, 2021, while driving home the warning light for the battery/alternator flashed on with an associated beep warning. An estimated 30 miles later all electrical and motor functions died while I was in heavy traffic. I was able to pull off onto a narrow shoulder up a steep hill and park. All functions quit, I could not come out of "Park", the emergency brake switch would not release, the emergency flashers did not function. Nothing responded. I called AAA Towing service to be taken to an Audi service repair shop. The towing service had to use a jumper to provide electrical power to release the emergency brake and take the transmission out of "park." The repair service was the "Sport Hous Reno" where the alternator and the battery were replaced. Invoice # 4791, 12-21-2021, total $1,709.12. I do not expect the battery to be covered since it is expendable. However, the alternator malfunction and this model of Audi completely dying placed me in a dangerous situation where I or my family could have been seriously injured. This is not my first Audi, I did have a similar occurrence with another model and when the battery caused a malfunction the Audi computer went in "Limp Mode" and I was able to drive slowly to the dealership. This was not the case, when the electrical system failed it did not go into "Limp Mode," it completely "Died" placing me and my car in a dangerous position.

Icy road, pulling up to stop sign, at 5-8 MPH , had just pulled out of parking space, touched brakes to slow down, brakes locked up, tried to pump to release brakes with no response, car stopped brakes released.

Sunroof exploded while driving. All windows and sunroof closed also sunscreen was closed. I heard a terrifying loud explosion then I heard all the glass shattering and falling on the sunscreen. I pulled over and called police because I thought it was a gunshot. But no evidence of a gunshot, rock, bird or object. Sunscreen is intact. It was on Christmas day so was not a hot day and no heater turned on at the time.