AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 AUDI Q3- Anacortes, WA
My rear lights are not working properly. I had a malfunction warning and for the right rear light. Which is making all the lights not functioning. It almost had me rear ended.
Source: NHTSA WEB SITE -
2017 AUDI A3- Coral Gables, FL
Hello, My vehicle has a non working passenger seat airbag due to a malfunctioning PODS (Passenger Occupant Detection Sensor). Audi states that such cannot be fixed as a fix has not yet been approved. It has been seven months since this recall has been issued and I am afraid to carry passengers in my vehicle due to the non-functioning airbag. How can I have my vehicle repaired on an expeditious fashion? Thank you, Dealership says the recall has been placed on hold due to no parts being available.
Source: NHTSA WEB SITE -
2017 AUDI Q7- DOWNERS GROVE, IL
At 35,400 miles, the car indicated low coolant via dash message. Audi dealer then diagnosed as a leaking water pump that requires replacement. Continued driving could have led to complete engine failure, since the engine would overheat and be destroyed by a lack of coolant. This type of water pump failure should never happen at such low mileage, yet this is a common problem with Audi models. I had to pay out of pocket for repairs.
Source: NHTSA WEB SITE -
2017 AUDI A4- Levittown, PA
This car has a KNOWN issue with the water pump housing leaking well before the expected lifespan of said part/gasket and Audi has not issued a TSB regarding it. It's unacceptable that a luxury car needs such a major repair with few miles (many users are experiencing this well before 40k miles) and if you are out of the original warranty, you're stuck with a $1k+ bill. My car with just about 47k miles on it has been slowly leaking from this part for about a year now and will need to be fixed soon as my coolant level is dropping steadily.
Source: NHTSA WEB SITE -
2013 AUDI Q5- Charlotte, NC
The engine pistons are defective and consume an excessive amount of oil. This has been confirmed through the manufacturer's own prescribed testing of the vehicle. As a result, the vehicle is not drivable due to the safety risks include sudden engine breakdown while driving.
Source: NHTSA WEB SITE -
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2013 AUDI S6- Haymarket, VA
Turbocharged failed while driving in afternoon traffic, leaving car stranded at heavy traffic stoplight until tow could be arranged. Failure occurred while idling at the stop light. Failed turbochargers are available for inspection. Failure was initially diagnosed / confirmed by dealership (Audi Chantilly) but due to extreme cost of repair quoted by dealer, car was transported to an independent garage for the repair. Failed turbocharger was inspected at dealership using micro-camera for diagnosis of the problem. There were no warnings, check engine lights, strange noises, loss of power, etc..; failure was total and instantaneous. Additional information: This is a totally stock vehicle, no modifications or tuning performed. It has never been raced or abused. The 'launch mode' built into the car's design (for fast acceleration from stop) has never been used on this vehicle. Put simply, this vehicle was 'babied'. For the initial life of the car, all maintenance was performed at dealership (Audi Chantilly) under service contact. Upon expiration of service contract (~65K miles) all service was performed by owner. Knowing of the turbocharger oil feed defect present in this model Audi's design, owner increased oil change service frequency to (unsuccessfully) try preventing turbocharger failure. All owner supplied oil change materials (oil and filters) were consistent with Audi factory requirements.
Source: NHTSA WEB SITE -
2011 AUDI Q5- Desoto, TX
My car smells like gas, I took it to the dealership ans they said my fuel pump flange is leaking gas
Source: NHTSA WEB SITE -
2020 AUDI Q8- Westlake Village, CA
Many times my 2020 SQ8 instrument pannel lights up , even just pulling out of my garage , and indicates that my RIGHT Front Tire is low/ or flat ( low tire warning ) and to check Right passenger side for damage .??? . ( each time (10-20 times ) this has happened and i discover NO Flat tire or Damage ). On June 16 , 2020 while driving in traffic the instrument pannel lights up and shows the same message as above mentioned . About 30 seconds later, the Audi pulls hard to the Right jumps the curb and crashes the car . The Driver is Emotionally hurt & upset but is able to call Triple A as the entire right front of the Audi is completely damage with a turbo charger laying on the ground and part of the front missing or smashed --!!! The car looks Totaled !! Major damage to the car . It Still in AutomotiveREPAIR shop getting repaired after being there for over 19 weeks so far . Got an initial check for over $ 26k from my insurance company but now am told the Frame Could be bent as the pannels do not line up correctly . What an absolute Mess - !! This terrible acident was NOT my fault !! The Audi served to the Right- without me even turning the wheel. ( I should have been Killed). The Audi SQ8 was towed to the Repair Shop where I reported the malfunction of the sterring wheel. The repair Manager said " that I would have to call Audi and that he could do nothing about the problem ." I called Audi the Next Day and they said they could Not do anything about it also . So i goggled the Audi website and found this - --" NHTSA Warns you could lose Steering control in some more Audi's SQ 8 SUV's which has prompted Audi to recall certain 2020 SQ 8- as in some cases could cause a crash. !! The bolt connecting the steering shaft could losen . The total units affected to be around 228 according to NHTSA. Recall of SQ 8's is expected to begin arround May 15 , 2020. Question call 800-253-2834 or NHTSA Vehicle Safety Hotline at 1 - 88& 327 4236.
Source: NHTSA WEB SITE -
2019 AUDI A6- PLAINVIEW, NY
I was driving on highway. There was a message "Electric system malfunction" with a yellow battery icon. A few seconds late the same message " electic system malfunction" with a red battery icon then the vehicle completely stoped on the highway .
Source: NHTSA WEB SITE -
2021 AUDI Q5- Chula Vista, CA
The contact owns a 2021 Audi Q5. The contact stated while driving 60 MPH and exiting off a ramp, the sunroof exploded without impact causing the shattered glass to enter the vehicle and fall on the driver. The contact stated that no object had struck the vehicle to cause the failure. The contact pulled over to the side of the road and inspected the vehicle before driving to the residence. The contact had the vehicle towed to an independent mechanic who inspected the vehicle but could not diagnose the cause of the failure. The local dealer was contacted regarding replacing the sunroof. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE