AUDI Complaints

The contact owns a 2021 Audi Q5. The contact stated that while driving at 5 MPH, after shifting from reverse to drive the vehicle lost all power. The contact stated that various warning lights were illuminated during the failure. The vehicle was unable to restart. The vehicle was towed to the dealer where the failure was diagnosed as the gateway under the rear seat was wet. The gateway and battery needed replacement. The vehicle was repaired. The manufacturer was notified of the failure by the dealer. The contact stated that the water damage was caused by the vehicle however, the contact stated that she did not cause the failure. The approximate failure mileage was 3,500.

The contact's husband owns a 2015 Audi S3. The contact stated that while driving at various speeds, an abnormal beeping sound would emit from the passenger’s side occupant detection system while the passenger’s side seat was vacant. The passenger’s side air bag warning light would remain illuminated at start-up. The contact stated that she would either buckle the seat belt or place a heavy object in the passenger’s seat to stop the beeping. The dealer was notified of the failure and informed her that the vehicle was included in NHTSA Campaign Number: 21V198000 (Air Bags) however, the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.

Car is feeling jerky and shaky at the steering wheel when driving or sitting still. Very common problem on these cars. Will probably need new steering rack. This issue needs to become a recall. Very frustrating.

The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side air bag warning light was illuminated, and the State Inspector informed her that the vehicle would fail inspection if the recall repair was not completed. The dealer was notified of the failure but did not provide any assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

Twice in the past 5 months my stop/start system has malfunctioned. While rolling to a stop my car had died, reports a malfunction and will only start again after 5-7 attempts. The first time this happened I was at a stop light and could have been hit from the rear. The second time this happened I was stranded in the middle of a very busy 4 lane highway and could have been hit by oncoming traffic. The first time I took my car to Audi they said there were no faults and it should be fine. The most recent time they said they found a fault with the brake pressure sensor and replaced that. I now have to wait and see if it happens again and hope I am not in an accident because of it. The vehicle has been inspected by the same Audi dealership service center two times. There have been no warning lights or error messages in my car prior to this happening either time. I'm aware there is a class action lawsuit against Audi's parent company for this malfunction and I told the service center this as well. Audi needs to make this a recall and fix the issue before someone is hurt or worse.

The contact owns a 2006 Audi A4. The contact stated that while driving approximately 45 mph, the wife crashed into the rear of a second vehicle. During the crash the front driver side air bag did not deploy, however, the passenger side airbag did deploy, and both the front and rear driver side and passenger side headrest restraints activated. The contact indicated that no passengers were present in the vehicle during the crash. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer was not contacted. The local dealer was notified. The failure mileage was 160,000.

INTAKE VALVE SPRING ON CYLINDER 4 ( THE ONLY WARNING I RECEIVED WAS THE CAR STARTED TO MAKE A RATTLING NOISE AND THE WHOLE CAR STARTED TO SHAKE AND THE EPC LIGHT THEN CAME ON, WHEN IT STARTS IT IS HESITANT TO START) I PURCHASED CAR ON 7/24/2020 THE FIRST TIME IT BROKE WAS ON/AROUND 10/27/2020 AND THE CAR HAS NOW ENCOUNTERED THE SAME ISSUSE ON /AROUND 10/28/202, I AM UNSURE IF THIS HAS BEEN AN ISSUE WITH PREVIOUS OWNER, BUT THIS SHOULD BE LOOKED AT IN A SAFTY DUE TO THE WHOLE ENGINE GOING.

The passenger airbag stays on off mode even when a passenger is sitting in the seat with their seatbelt on. I have taken my car to Audi dealership two times and they tell me I would have to pay $900.00 for a new airbag pod which may not even fix it. Audi also told me it’s not covered with my warranty. I’ve been trying to avoid driving with passengers but it’s my only vehicle and can’t always avoid it.

While I was on vacation a couple states away, I drove the Audi Etron Sportback for the first time since three days before when I drove to the vacation destination. After several minutes driving I got an "ELECTRICAL SYSTEM MALFUNCTION - PLEASE CONTACT SERVICE" notification. Several minutes later I got very large red alert that said "ELECTRICAL SYSTEM MALFUNCTION - STOP VEHICLE". I immediately pulled over to the side of the road into a parking lot just before the electric motors shut down completely. This put myself and my dog in danger. Car was towed to local Audi Dealership and they informed me that coolant had infiltrated the front motor and needed to be replaced. Then other hoses and parts had to be replaced. I am at 4 weeks without my vehicle. The car had 9800 miles on it and was roughly 9.5 months old. Upon searching the internet, there's MANY complaints of coolant infiltrating the motors after a long road trip or after many miles. This kills the motor and some owners report horror stories of having no electrical power in the middle of traffic and in the middle of streets. This is apparent that it is a not a stray issue - but it is a routine issue with the Audi Etron Sportback. And with two motors, and each one costing about $15,000 each - it is likely a very serious and expensive problem that Audi doesn't want to be known. Loss of drive ability (along with other systems) in an EV in traffic or highways is an extremely dangerous and terrible activity, especially for first responders and hazard workers that assist an owner in a vehicle that is very difficult to move when in this state.

I experienced the exact scenario listed in NHTSA Recall Number21V198. Took the vehicle to my local Audi Dealer. Paid for the necessary safety repairs. Submitted for reimbursement with Audi USA reached out to them multiple times and they have refused to reimburse me for the parts and labor. Attached are the recall and emails between me and Audi USA. Thank you for any support you can provide.