AUDI Complaints

The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While traveling home on the interstate from the airport, my vehicle suddenly started to run very rough and the engine felt like it was going to stall at low idle. I had decreased acceleration capability. No warning lamps illuminated, but it was obvious something was wrong. I limped the car to my local Audi dealership and left it there for an inspection the following morning. I was contacted by a service advisor the next day, who told me one of my turbochargers failed (specifically, he stated the impeller fin had too much play and was rubbing against the walls of the housing) and the other turbocharger would likely fail soon as well. I was shown a video by the technician confirming this was the issue. The service advisor told me there was a technical service bulletin produced by Audi referencing this issue, TSB 2044640/2. That bulletin states "Damage to the turbocharger is rarely directly the result of turbocharger failure." Known causes listed include performance increases by tuned ECM, non-compliance with service intervals, incorrectly fitted oil filter element, poor oil supply of turbocharger, and leaks in intake tract. The vehicle has been serviced regularly and meticulously by the same Audi dealership form which it was originally purchased since it was brand new. It has not had any performance modifications. I feel the factory oil strainer from Audi is deficient and led to the premature failure of the turbocharger and my unsafe experience on the highway. The service advisor stated the turbocharger should have lasted much longer and could not explain why it failed. The replacement cost is approximately $12,000.

On August 30th 2021 around 12:45pm driving to work I experienced something I did not realize was possible. I was in the fast lane going 70-75mph when my steering wheel began to shake profusely, I felt like something was under my car and hitting/whipping the right passenger side of my vehicle. I lost control of my car, almost flipped and thought it was a blowout, while trying to come to a stop on the highway and nowhere to pullover. 18wheelers all around me and I had no choice but to stop on left small shoulder. At this time we realized that my tire had not blown, but ALL the Tread had separated from the tire. It had separated and this caused roughly 6feet of extreme whipping of tread while separating from the tube part of tire was beating my car in multiple areas under the car, damaged and took off half of my bumper, tore up the passenger side back and front door while causing large dents. I called a tow truck while my daughter called my husband to help us. Tow driver stated he hadn’t seen that happen and we were very lucky something catastrophic didn’t happen, Myself and my daughters life was in great risk!! We almost flipped the car due to tire separation, and we could’ve caused a multi car accident! My car had to go to the collision center ( Caliber Collision ) which is a vendor my insurance company works with - they have taken multiple photos of the damage. I have also taken multiple photos of damage. It has not been inspected by authorities etc… yet. No warning lights representing tire pressure, concerns etc….were alerting me of anything to be concerned of. The interior passenger airbag light was stating airbag was off - which caused for more concern ( I am driving a 2016 Audi A3 with a National recall & no fix!! ) with if we would’ve crashed, rolled, wrecked into someone/something that the airbags would’ve potentiality not gone off to protect my daughter or myself!

The rear view mirror on my car fell off of the windshield without warning.As a result,I nearly backed into a lady and her granddaughter in a senior living facility and a woman pushing a shopping cart at the supermarket.My adaptive cruise control isn't working nor is the sunroof.Th rain sensor and headlights have also been compromised.The manufacturer hasn't inspected it.My insurance company has looked at it, but won't cover it.The rear view mirror has the eyes behind me for the last 28 years.It's second nature to me,so to take my eyes off of the road to check my side/blind spots,an actual blind spot exists behind me.There's too many variables that can come into play with life altering results.Please help me with this issue as I have exhausted all of my resources.

January 2021 driving straight - 30 MPH. RECEIVED A NOTIFICATION DYNAMIC STEERING "STEERING DEFECTIVE. I PULLED INTO A PARKING STALL AND IT DID A TOTAL LOCK UP. THE STEERING WHEEL COULD NOT BE TURNED AT ALL. THE WHOLE STEERING RACK AND PINION HAD TO BE REPLACED COSTING OVER $3,000 BECASUE THE ELECTRONIC CHIP WASNT ABLE TO BE REMOVED ITSELF. CAR HAD UNDER 50K MILES. I ASKED HOW DOES THIS GO OUT SO SOON WITH LOW MILEAGE? THE AUDI DEALERSHIP STATED THAT IT CAN JUST BE A BAD BATCH MEANING THE ELECTRONIC CHIP INSIDE THE STEERING RACK THAT CONTROLS THE STEERING RACK WAS A BAD BATCH AND JUST ONE OF THOSE THINGS THAT HAPPENS. THEY ALSO INDICATED THEY WERE INFORMED THAT THIS PART HAS BEEN SUPERSEDED 8 TIMES INDICATING THAT IT WAS A BAD DESIGN. WE HAVE TO PAY FOR A BAD DESIGN????? THERE ARE MANY CASES THAT I HAVE READ ONLINE THAT HAVE THE EXACT SAME ISSUE. REPAIRS SHOULD BE REPLACED AT THE VEHICLE OWNERS EXPENCE DUE TO WEAR NOT A BAD BATCH OR BAD DESIGN FOR THE CUSTOMER/OWNER OF THE VEHICLE TO HAVE TO PAY FOR.

Both turbos on my 2013 Audi S6 spontaneously blew after a month of ownership at 105,000 miles

Water pump leaking very slowly. Dealer admitted that they had several cars with the same issue. Water pump failure could cause motor to seize Dealer confirmed water pump leak Warning message in the dash cluster warned of low coolant Searching the internet, there is a very large problem dozens of owners of Audi RS3 cars having water pump issues. Attached video from the dealer https://api.mykaarma.com/video-walkaround/details?inspection_uuid=61313c6b5a870b0001f117db&fileType=image_and_video

I have filed multiple complaints with you all regarding my concern for safety and anxiety each time I get behind the wheel of my car. I contacted Audi, National, local dealer and no help with National safety recall. My car has been presenting random electrical concerns. It has shown numerous check engine lights telling me to shut engine down immediately, my AC will shut off, my speed declines at times and becomes almost as if I’m losing control of the car. It has done this at a stop and also on the highway going 75. I have had to pullover many times. I am so scared something is going to happen. I took to Audi after calling numerous times about recall and how the electrical has got to be a part of this National recall and they stated “ yes, that’s cannot be ruled out “ but they would not fix under recall more could they fix anything with the National recall they’ve had for years! They have stopped making all A 3’s and pulled them all off the lots! This is huge and tells me it is VERY serious and something has to be done!!! I recently got my car back from a collision center from driving to see a patient going 75 in the fast lane when we feel the car shaking out of control, I’ve lost control of the vehicle and we are in the far left lane with nowhere to go but into a 18wheeler! We had nowhere safe to go! It happened so fast that I’m screaming snd praying God please take the wheel!! My tire tread completely separated from my right rear side and caused about 6feet of tread whipping the car underneath and along the passenger side doors, windows etc… it was horrific and I’m terrified to drive!! My daughter was in the passenger seat and the air bag was not working when we were able to come to a stop on the shoulder! We had to be towed and tread was everywhere! I didn’t know at that time what happened! I thought it was a blowout, it was the tread came completely off the rubber! We almost flipped! My fear!!! We could’ve died - I cannot wait for next time!!

My wife was impacted on the drivers side very hard by another vehicle, enough to total the car, and the side airbags did not deploy

Upper dashboard display (MMI) loses power, upon reboot, audio volume comes on full power momentarily. This loud noise is both startling and distracting to the driver. The failure is sporadic and Audi has been unsuccessful in resolving the issue.