AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 AUDI S3- Niagara Falls, NY
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The component that malfunctioned was with the electrical system. It was the Shift Lever Microswitch. It is not available for inspection because the car has been repaired. 2. How was the safety or safety of others put at risk? There was a build-up of silicate on the Shift Lever Micro Switch contacts. This build up may enable the key to be removed from the ignition when the transmission shift lever is not in "P” Park position. My safety and the safety of any passengers was at risk because if the ignition key is removed without the shift lever being in "P" Park position, there is a risk that the vehicle may roll away, resulting in a crash that could injure people and damage property. I believe this may make the vehicle noncompliant with FMVSS 114; Theft protection and rollaway prevention. PLEASE NOTE VOLKWAGEN OF AMERICA RECALLED APPROXIMATELY 679,000 CARS FOR THIS EXACT SAME PROBLEM (NHTSA CAMPAIGN NUMBER: 19V615000, VOLKSWAGEN RECALL CODE 37M2.) 3 . Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was confirmed and diagnosed by the dealer, Audi Buffalo. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance r representatives or others? The vehicle has not been inspected by anyone other than the dealer. The dealer notified the manufacturer, Audi of America. 5.Was there any warning lamps, messages, or other symptons of the problem prior to the failure and when did they first appear? Prior to the malfunction, a message was displaying in the instrument cluster that said “Vehicle Electrics Malfunction, Shift to P before leaving car, contact Service. This started to display in May, 2021. It did not display all the time, just occasionally.
Source: NHTSA WEB SITE -
2017 AUDI Q7- Homestead, FL
SOS module does not seem to work very well. This has been an issue on plenty of Audi cars and no recall has been made. While the car can operate the module goes off while driving causing some drivers to no focus on the road, they are distracted by the noise it make, the alerts that pop up. And it is not just one alert, it goes off at random, so perhaps every few seconds. And if the driver does crash how can Audi insure that the system is working properly. Currently I reached out to a Audi Dear ship and they informed me that they are aware of the issue and that there was a backorder on the part (which means this is happing way to often) and that the repair would cost around $2400-$2500.
Source: NHTSA WEB SITE -
2017 AUDI Q7- Seattle, WA
Water pump failed at 42,xxx miles, well below the 50,000 mile warranty of the vehicle. Totally unacceptable for this type of luxury SUV and no support from Audi or my local dealer to cover any of the nearly $1500 charges to replace the water pump and refill / test the system with coolant. If the car wasn't in my garage at home, I could have been left stranded several hundred miles from any type of service or repairs. This is a common problem with other previous Audi SUVs and there should be an extended warranty for these repairs, something the manufacturer didn't build the car right to save a few dollars and leaving Owners to foot the high repair bills and deal with being stranded. If this would have happened while driving on the highway, my engine could have overheated and caught fire or caused a high-speed accident, possibly injuring me, my family, and others. The vehicle has been repaired by the Audi dealer but at a very high cost. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Source: NHTSA WEB SITE -
2019 AUDI A3 CABRIOLET- Oakland Park, FL
The contact leased a 2019 Audi A3. The contact stated that the passenger’s side air bag warning light had failed to operate as needed. The contact then received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part for the recall repair was unavailable. The dealer had been notified about the recall and confirmed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. VIN tool confirms parts are not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 AUDI Q5- Brooklyn Center, MN
My 2021 Audi Q5 has a manufacturing recall (Safety Recall 42L1 - Rear Axle Trailing Arm Lock Nut) on it and my dealer cancelled my appointment and informed me that they will not perform the recall repair unless I schedule (something that I have to pay for) at the same time - they will not perform the recall repair otherwise. This was the Audi Minneapolis dealership located at 9393 Wayzata Blvd, Golden Valley, MN 55426. I was told that this needed to be reported to you guys.
Source: NHTSA WEB SITE -
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2021 AUDI Q5- Houston , TX
While driving the vehicle many warning lights suddenly turned on and the vehicle came to an abrupt stop in the middle of an intersection. Then the windows rolled down automatically. Vehicle would not start, posing a serious safety issue as it was in the middle of an intersection. Audi dealer indicated the gateway module malfunctioned. They said it had gotten wet, which I have no idea how it would’ve gotten wet. The gateway module is located under the backseat center console. The dealership indicated they had 5 cars brought in in 2 weeks with same issue. I have since read on Audi forums that this has happened to many others and left some stranded in the center-lane of highways.
Source: NHTSA WEB SITE -
2017 AUDI A6- Austin, TX
I was at a stop light and automatic engine shut-off turned the vehicle off. However, when the light turned green car would not start. I had to put it in park and then turn the vehicle on/off to restart the vehicle.
Source: NHTSA WEB SITE -
2013 AUDI A6- Columbia, MO
I start getting coolant leak and it was at Audi dealership. Nothing was done just today get biger leak and took to shop and they say my water pump is broken. I think this is part of Audi A6 2013 water oump problems. Need to fix it
Source: NHTSA WEB SITE -
2017 AUDI A4- Novato, CA
The passenger side air bag warning light and/or passenger seat sensor mat has failed 3 times (twice since we've owned the car and once before). We purchased a used 2017 A4 Audi Sedan in October 2019. In early November 2020 the passenger side airbag warning light came on. After adjusting the front passenger seat, the light went off. Thereafter, the light would intermittently go on and off. We took the car to the dealer from whom we bought it - Royal Automotive Group in San Francisco. Their technician tested the car and confirmed a fault code #DTC B1225F1. They found "tsb #2051242/5 for issue and fault" and installed "cable tie per tsb." We continued to drive the car without incident until September 2021when the problem happened again. The passenger side airbag warning light began going on and off intermittently both when the front passenger seat was occupied and when it was not. Since we had moved from San Francisco to Novato, we took the car to Audi Marin. They verified the concern and found fault code P122F51. They confirmed the tsb recommended repair had already been done and told us it was first repaired on August 2, 2019 (before we bought the car) and again in November 2020 when we reported the problem to Royal Automotive Group in San Francisco. Audi Marin's recommended repair is to replace the passenger side seat POD which would cost approximately $2,000. We have been advised that the defective passenger side air bag and/or seat sensor pad constitutes a safety hazard because the airbag system may not work. We have since learned that several Audi models have been recalled for defects in the passenger occupant detection system (PODS). In March of 2021, it was announced Audi is recalling virtually all A3, RS3 and S3 cars built from 2015 to 2020 to address the risk that the PODS may malfunction and turn off the airbag when someone is in the front passenger seat.
Source: NHTSA WEB SITE -
2008 AUDI Q7- santa rosa, CA
I have an audi 2008 q7, that has a gas leak of some kind. Local mechanic says that it could be fuel pump leak. I looked for recalls to this problem and found two for 2008 q7 gas leaks. When I contacted the local audi dealership and gave them my vin, they said no recalls on that vin. When I called Audi corporate, they said the same thing when I gave them my vin. I clearly see the recalls on line and it states all q7 gas engines. This is a fire hazard and Audi is refusing to fix my car, because my vin number isnt listed. Its obvious that its associated with this recall and Im getting no help at all from Audi. They must take care of this recall.
Source: NHTSA WEB SITE