AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 AUDI Q5 E- Irving , TX
The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering froze up and the car would no longer accelerate. There were no other prior warning indications. I was unable to steer over on a side road or shoulder. I blocked traffic in the middle lane. My 1-and-a-half-year-old was in the back seat with me, and I was 35 weeks pregnant at the time. The temperature was 104 outside and my car wouldn’t start despite several trouble shooting attempts to turn it back on. The car kept beeping and flashing malfunction signals on the dashboard indicating that all the different safety functions were not functioning. The windows were inoperable as well and would randomly go up and down. The vehicle was towed to the dealership, and they determined the J533 Gateway Module needed to be replaced. This module is located underneath the back row in a tub-like recess, which had collected water, and the module had malfunctioned. It is unknown if the module is available for inspection upon request.
Source: NHTSA WEB SITE -
2009 AUDI A4- San Francisco, CA
I bought the car recently and drove it on the freeway, on the way back home I noticed a shaking/Vibration coming from the right side of the vehicle. It made the car very hard to control and staying in one lane was almost impossible. It swerves left to right uncontrollably at random times. I haven't taken it in to any dealership or manufacturer to check it out for me, also there's no warning lights on the dashboard at all. And I believe the owner I bought it from knew of this issue but didn't let me know so I'm really just as in the Blind as well. I don't know what else to do because I can't keep driving the car with uncontrollable force and putting kids in danger or anybody else's.
Source: NHTSA WEB SITE -
2021 AUDI Q5- Aitkin, MN
2021 Audi Q5 parked (not running) in parking lot , outside temperature 95F, gasoline dripping from under right rear passenger area (approx 1/4-1/2 liter). Audi Service Center inspected and said the fuel pump needs replacing. Fuel system warning light had been yellow and gas cap gasket had been replaced .
Source: NHTSA WEB SITE -
2018 AUDI Q7- Warren, NJ
When I was driving and trying to make a right turn to merge into the traffic, the transmission suddenly stalled and stuck in neutral, put my car in the right lane with large traffic on the lane and forced other cars to make sudden stop. After restarting the engine multiple times, it was suspected that somehow the transmission is always in neutral while the onboard system showing it is in driving mode. I had to get out of the car to push it to a safe side road. This is all sudden while car engine is running. Initially the onboard dashboard shows Transmission Malfunction, but after restarting even that error message disappeared, while the transmission is still not engaging.
Source: NHTSA WEB SITE -
2011 AUDI A3- San Francisco, CA
ESP malfunctioned while driving on highway: tires braked several times rapidly on one side without warning, making car difficult to control. Immediately took foot off gas and had to steer out of a small fishtail. At the time I was driving at normal speed, not cornering aggressively or anything, on a smooth dry road. In heavy traffic or on a wet road this could have resulted in a crash. On just a couple occasions shortly before this occurred, while going around corners at highway or near-highway speeds there was a sensation that the steering direction suddenly "slipped" a notch, with a sort of thunk from the tires. At the time I attributed it to unseen road bumps, but after experiencing the more serious failure I realized it was the same asymmetrical braking just on a smaller scale. No warning lights gave any indicator of this dangerous sensor fault. During the most serious incident, the ESP light flickered briefly but that is the only time any lights appeared at all. I would expect this system to "fail safe" by deactivating, rather staying active and risking loss of control. Dealer garage said the problem "might" be the ESP sensor yaw rate sensor (G202) but can't guarantee that will fix it. I found several reports online of others experiencing loss of control due to Audi A3 ESP malfunction: 1) https://www.audi-sport.net/xf/threads/esp-driving-me-nuts.225172/ 2) https://www.audi-sport.net/xf/threads/yaw-sensor-g202-replacement-location.350445/ 3) http://www.vask.org.nz/index.php?topic=41577.0
Source: NHTSA WEB SITE -
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2011 AUDI A3- San Francisco, CA
Airbag warning light came on. Dealer said passenger seat occupancy sensor must be replaced, at cost of $1500-3000 since it's 5 months past my warranty. Numerous Audi models from 2012 onward have a recall for this sensor, but not my 2011 model (yet). Other automakers have extended their warranty for this safety-critical part -- BMW to 15 years, for example. Technicians could not tell me if the sensor error means all airbags are disabled, passenger airbag only is disabled, or passenger airbag is always-on (dangerous for children).
Source: NHTSA WEB SITE -
2016 AUDI Q3- Springfield, VA
Passenger-side rear seat belt buckle (latch) no longer secures the seat belt tongue (latch plate). Repeated attempts were made to engage the tongue and reset the buckle with no success. Seat is currently unusable.
Source: NHTSA WEB SITE -
2015 AUDI A3- Newnan, GA
After taking my '15 A3 to the dealer to have the Passenger Occupant Detection (POD) serviced, the issues started. For example, the passenger seatbelt sometimes chimes when no one is in the passenger seat, to the airbag shutting off when someone is seated in the passenger seat. As a result, I've reached out to my local Audi dealer to schedule an appointment to fix the issue. However, the service representative informed me that the recall is currently on hold due to parts not being readily available from Audi of North America to fix the issue. The dealer added my information to a waiting list and told me to wait for a phone call or an email when the PODS recall parts are available. Three months later, and I am still waiting.
Source: NHTSA WEB SITE -
2020 AUDI A6- Layton, UT
I have multiple safety features that are suddenly malfunctioning. The care suddenly braked when traveling at 80mph in the HOV lane. The pre sense function suddenly braked the car while another was passing in the opposite direction. The emergency assist tried to steer me into a car in the lane adjacent to mine. Multiple warning messages have appeared in the dash board. This is blamed by my dealer on a software update that recently occurred. He states that he has multiple other similar complaints. He has only suggested that I turn these safety features off and has had not solution to repair them. I feel like my vehicle is an accident waiting to happen. The date below is when these things began to happen
Source: NHTSA WEB SITE -
2021 AUDI A4- Memphis, TN
The contact owns a 2021 Audi A4. The contact received notification of NHTSA campaign number: 21V295000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE