AUDI Complaints

STEERING INTERMEDIATE SHAFT IS A KNOWN DEFECT ON EVERY MLB-PLATFORM AUDI MODEL. MY SQ5, LIKE THOUSANDS OF OTHERS, HAS DEVELOPED A KNOWN DEFECT THAT CAUSES A SQUEAKING/CREAKING THAT CAN BE FELT IN THE STEERING WHEEL WHEN TURNING THE WHEEL. IT CAN ALSO BE FAINTLY HEARD. INSTEAD OF INITIATING A RECALL TO FIX THE ISSUE, AUDI HAS RELEASED TONS OF TSBS THAT ONLY COVER IN-WARRANTY CARS, EVEN THOUGH MAY CARS DEVELOP THIS PROBLEM WITH AS LITTLE AS 20,000 MILES. AT 53,000 MILES, MY CAR HAS THIS ISSUE NOW AND I'LL BE FORCED TO PAY HUNDREDS OF DOLLARS FOR A REPAIR THAT EITHER INCLUDES REPLACING PARTS OF THE STEERING SHAFT OR DISASSEMBLING PART OF THE STEERING SHAFT AND LUBRICATING IT. IT IS A BIT SHOCKING THAT 10 YEARS LATER AUDI IS STILL NOT RECALLING THESE CARS TO CORRECT THIS ISSUE ONCE AND FOR ALL. AS THIS ISSUE PROGRESSES, THE STEERING CAN PROGRESSIVELY GET HARD AND HARDER FOR THE DRIVER TO TURN POTENTIALLY INCREASING CHANCES OF AN ACCIDENT.

TURBO POWER FEELS TO HAVE GRADUALLY DECLINED UPON APPROACHING 50K MILES. IT IS CAUSED BY CLOGGED TURBO OIL SCREENS. $3000+ REPAIR WITH NO HELP FROM AUDI BRAND AND DEALER FOR A WIDELY KNOWN ISSUE. ADDITIONALLY THE O2 SENSORS HAVE RANDOMLY THROW ERROR FOR RUNNING LEAN. REPLACED O2 SENSOR BUT ISSUE CAME BACK. HAVE ALREADY TESTED MAF SENSOR AND VETTED FOR VACUUM, EXHAUST LEAKS. ALSO A KNOWN ISSUE WITH NO HELP FROM AUDI BRAND/DEALER.

TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE USING THE PUSH TO START BUTTON, THE VEHICLE FAILED TO START-UP. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI SOUTH COAST (1425 AUTO MALL DR, SANTA ANA, CA 92705, (657) 213-3961) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE STARTER AND THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NO REPAIRED A SECOND TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,276.

TL* TAKATA RECALL. THE CONTACT OWNS A 2000 AUDI TT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V056000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AUDI NORTH HOUSTON (17815 NORTH FWY, HOUSTON, TX 77090, (281) 586-1000) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE'S 1000S OF COMPLAINTS ONLINE AND AUDI GROUP THREADS REPORTING AND EXPERIENCING POWER STEERING LOSS OF POWER OR STIFFNESS WHILE DRIVING, MAKING IT VERY DIFFICULT TO STEER CAR MODELS INCLUDE 2013 A4,A5, S5,A6, Q5, SQ5. AUDI KNOWS THE PROBLEM BUT HAVE NOT CORRECTED OR RECALL ONLY THE 2018 SQ5 NO OTHER VEHICLES WITH ELECTRONIC POWER STEERING. DEALERS EVEN ARE AWARE OF ISSUE. AUDI SAYS IT COULD A STEERING SENSOR, BUT HAVE NOT OFFERED REMEDY. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED IMMEDIATELY BEFORE LOSS OF LIFE DUE TO ACCIDENT.

THERE IS AN OPEN SAFETY RECALL ON MY CAR, THE MANUFACTURER DOESN'T HAVE THE FIX AVAILABLE. I USE MY CAR TO DRIVE FOR LYFT/UBER AND IF THE SAFETY RECALL IS NOT FIXED I WILL NOT BE ABLE TO DRIVE, HENCE RISK OF LOSING MY INCOME AND WILL BE OUT OF WORK, HOWEVER, I CONTACTED AUDI TO FIX MY CAR, THEY SAID THERE IS NO FIX AVAILABLE AND I CAN CONTINUE TO DRIVE THE CAR, LYFT/UBER ISSUED ME A WARNING THAT EFFECTIVE MAY 1, I WILL BE UNLISTED IF THE SAFETY RECALL IS NOT FIXED.

TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT HER VEHICLE WAS LEAKING OIL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVEN CREEK AUDI (751 SOUTH WINCHESTER BLVD, SAN JOSE, CA 95128, (408)551-4870) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THERE WAS AN ENGINE OIL LEAK LEADING TO THE TURBO CHARGER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 26,257.

I OWN A 2018 AUDI S6 WHICH I BEGAN DRIVING IN MARCH 2018. SINCE THEN THE WINDSHIELD HAS SHATTERED THREE TIMES, DUE TO ONLY MINOR IMPACTS OF ROCKS OR ROAD DEBRIS EACH TIME. THIS HAPPENED MOST RECENTLY A FEW WEEKS AGO WHILE DRIVING ON THE HIGHWAY AT ABOUT 70 MPH. I HAVE BEEN DRIVING FOR 36 YEARS IN SEVEN DIFFERENT AUTOMOBILES AND I HAVE NEVER HAD TO HAVE A WINDSHIELD REPLACED. I ALSO DO MUCH LESS HIGHWAY DRIVING THAN I HAVE IN THE PAST. THE FACT THAT THE WINDSHIELD ON MY AUDI HAS SHATTERED THREE TIMES IN THREE YEARS CANNOT POSSIBLY BE JUST BAD LUCK. FORTUNATELY, EACH TIME THE WINDSHIELD SHATTERED IT WAS NOT IN THE DRIVER'S LINE OF SIGHT. IF THE WINDSHIELD HAD SHATTERED DIRECTLY IN FRONT OF THE DRIVER IT COULD HAVE CAUSED LOSS OF CONTROL OF THE VEHICLE. I FEEL THAT THIS IS A SIGNIFICANT SAFETY ISSUE AS THE WINDSHIELD ON THIS PARTICULAR AUDI MODEL SEEMS TO BE QUITE FRAGILE. I HAD PREVIOUSLY DRIVEN A 2009 AUDI A5 FOR NINE YEARS WITH NO SUCH ISSUES. I HAVE CONTACTED AUDI OF AMERICA WITH MY CONCERNS, BUT THEY DO NOT SEEM INTERESTED.

INITIALLY I WAS DRIVING ON THE INTERSTATE (I-95) AND COULD FEEL THE CAR RUNNING ROUGH OR MISSING. AFTER I EXITED THE INTERSTATE AND MERGED ONTO THE HIGHWAY (SR405) THE CAR STALLED AT A TRAFFIC LIGHT. WOULDN'T START AT FIRST AND AFTER SEVERAL ATTEMPTS IT FINALLY STARTED BUT WAS RUNNING REALLY ROUGH. LUCKILY I WAS ONLY A MILE FROM THE HOUSE AND WAS ABLE TO GET OFF THE HIGHWAY AND LIMP HOME ON SOME BACK ROADS. I HAD THE CAR TOWED TO AUDI THE NEXT DAY AND THEY DIAGNOSED THE ISSUE TO BE A FAILURE OF THE TURBOS. REPAIR TOOK 21 DAYS AND THEY HAD TO REPLACE THE TURBOS AND THE OIL SCREENS.

AS IN PAST INSTANCE RELATED TO THE DIESEL ENGINE FUEL CONSUMPTION CASE, AUDI IS HIDING THE FACT THAT THEIR BRAKE ROTORS FOR THE Q3 2020 MODEL HAVE A MANUFACTURING DEFECT. THE ROTORS ARE PRODUCED WARPED FROM THE FACTORY AND IT MAY CAUSE VARIOUS BREAKING ISSUES AS THE MILEAGE INCREASES, STARTING WITH NOISES, STEERING WHEEL AND CAR VIBRATIONS TO POSSIBLE BRAKE FAILURE. AUDI DOES NOT WANT TO ACKNOWLEDGE THE ISSUE SO THEY DO NOT HAVE TO REPAIR THESE CARS PERMANENTLY OR DECLARE THEM UNDRIVABLE AND, AS THEIR MILEAGE INCREASES TO PROVIDE WARRANTY FOR DEFECTIVE PARTS BEYOND THEIR ORIGINAL WARRANTY TERM. THEY ALSO DO NOT WANT TO MAKE THIS AN ISSUE WHICH REQUIRES A MANDATORY RECALL FOR TENS OF THOUSANDS OF VEHICLES PREFERRING TO BLAME IT ON VARIOUS OTHER FACTORS RELATED TO THE VEHICLE BEING DRIVEN TO A LESSER EXTENT AND RUST ACCUMULATING ON THE ROTORS. ​ IN FACT THEY RECOGNIZED THIS AS A KNOWN ISSUE AND REPLACED THE 4 ROTORS AFTER 4000 MILES, AND WHEN THE PROBLEM REAPPEARED AFTER ANOTHER 2500 MILES THE DENIALS AND BLAMING ON THE WAY THE CAR IS BEING USED (LESS THAN AVERAGE MILEAGE) STARTED. THEIR REFUSED TO FIX THE PROBLEM PROPERLY IN THE HOPE THAT AFTER THE WARRANTY EXPIRES THEY WILL BE ABLE TO CHARGE FOR REPAIRS. IN FACT, BEING CONCERNED BY THE SAFETY ISSUES RELATED TO DEFECTIVE PARTS, I OFFERED TO PAY FOR THE REPLACEMENT OF THOSE PARTS AND I GOT FROM THEM A QUOTE FOR THE COSTS. THEY REFUSED TO FIX THE PROBLEM BECAUSE THAT WOULD MEAN AN ACKNOWLEDGEMENT OF THE EXISTENCE OF THE PROBLEM (NEEDING TO REPLACE 4 ROTORS AFTER 4000 MILES AND 2 REAR ROTORS AFTER ANOTHER 2500 MILES). THEY ALSO ARE BLAMING THE CUSTOMER FOR HEAVING BRAKING WHICH CAUSES THE ISSUE WHEN IN FACT THE CAR IS DRIVEN LIGHTLY AND ONLY WHEN ALLOWED OVER THE 60 MILES/HOUR LIMIT. ISSUE SHOULD BE ADDRESSED WITH A PERMANENT FIX.