AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 AUDI A8- PROVO, UT
DRIVING CAR FROM PROVO, UT TO CALIFORNIA, APPROX 250 MILES INTO THE TRIP NOTICED THE EPC LIGHT ON, I PULLED OFF THE FREEWAY TO CHECK THE ENGINE AND IT STALLED. I WAS ABLE TO RESTART VEHICLE AND DRIVE IT TO LAS VEGAS IT RAN FINE AT FREEWAY SPEEDS. WHEN I GOT OFF THE EXIT THE CAR STALLED AND ENGINE QUIT WHILE I WAS ROLLING DOWN THE OFFRAMP. I CAME TO A COMPLETE STOP IN THE CENTER LANE OF A THREE LANE EXIT, COULD NOT GET PULL OUT OF TRAFFIC BECAUSE HAD CARS IN BOTH LANES BESIDE ME. WHEN THE LIGHT TURNED GREEN I GOT THE STARTED (USING 3/4 THROTTLE)BUT NOT UNTIL THE LIGHT HAD CYCLED TO YELLOW, CAR HORNS HONKING PEOPLE YELLING, I PUT THE CAR INTO DRIVE, SHOT ACROSS THE INTERSECTION AND ROLLED INTO AN EMPTY EMPLOYEE PARKING LOT BEHIND THE RIO. AFTER SEVERAL ATTEMPTS GO NO GO I MADE IT TO AN OVERFULL PARKING AREA AND THE NEXT MORNING HAD THE CAR TOWED TO LAS VEGAS AUDI. I CONTINUED MY TRIP TO CA. AFTER RENTING A VEHICLE IN LV. THE NEXT DAY THEIR SERVICE DEPARTMENT CALLED AND TOLD ME THAT ONE OF MY TURBOS HAD FAILED AND THAT IT WAS RECOMMENDED THAT I REPLACE BOTH. QUOTED 13,800 TO FIX THE CAR.I FELT TRAPPED BECAUSE MY CAR WAS 400 MILES FROM HOME AND I NEEDED IT FIXED. AFTER TALKING TO SOME INDEPENDENT SHOPS I REALIZED THAT PRICE WAS IN THE NORMAL PRICE RANGE. WHAT I AM MOST DISAPPOINTED WITH IS THAT AUDI HAD ISSUED A TSB ON THIS ENGINE EXPLAINING THAT THE CHECK VALVE AND OIL SCREEN COULD GET CLOGGED AND STARVE THE TURBOS OF LUBRICATION. I WAS ALSO SCARED WHEN I BROKE DOWNWHEN I EXITED THE FREEWAY. I COULD HAVE VERY EASILY GOT IN A WRECK BECAUSE I HAD TO KEEP THE THROTTLE SO HIGH SO THE ENGINE WOULDN'T DIE. IT WAS A DANGEROUS SEVERAL MINUTES FOR ME AND LUCKILY I WAS IN A AREA THAT I COULD GET TO A VACANT PARKING LOT WITH CROSSING TOO MUCH TRAFFIC. MY CAR HAD 67065 MILES ON IT WHEN I HAD IT TOWED TO THE DEALERSHIP.
Source: NHTSA WEB SITE -
2018 AUDI Q5- DRESHER, PA
WHEN PRESSING THE BRAKE PEDAL AT TIMES YOU HEAR A METAL CLANG SOUND LIKE SOMETHING HITTING A TIN CAN. THIS HAPPENS OFTEN BUT IS NOT CONSISTENT. I HAVE VIDEO EVIDENCE OF THIS AS WELL AS HAVE SEEN THIS ITEM DISCUSSED IN DETAIL OF AUDI FORUMS. AUDI CLAIMS REGARDLESS OF MY EVIDENCE NOTHING CAN BE DONE. MY CONCERN IS IT HAS TO DO SOMETHING WITH THE BRAKE AND TO ME IS A SAFTEY CONCERN*DT
Source: NHTSA WEB SITE -
2000 AUDI TT- DRAPER, UT
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 AUDI TT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V056000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT AUDI LEHI LOCATED AT 3455 DIGITAL DR, LEHI, UT 84043, (888) 654-6719) AND AUDI SALT LAKE CITY LOCATED AT 999 STATE ST, SALT LAKE CITY, UT 84111, (801) 433-2834) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 AUDI S7- RANCHO CUCAMONGA, CA
VEHICLE STALLED DURING HIGHWAY DRIVING. FAILED TO RESTART. TOWED TO A DEALERSHIP. DIAGNOSTIC SHOWED BOTH TURBOCHARGERS NEED REPLACEMENT DUE TO OIL STARVATION CAUSED BY A DESIGN FLAW.
Source: NHTSA WEB SITE -
2015 AUDI RS 7- KENOSHA, WI
WE WERE DRIVING ON THE INTERSTATE HIGHWAY AND THE VEHICLE SEEMED TO BE RUNNING FINE. AFTER GETTING OFF OF THE INTERSTATE HIGHWAY, WE APPROACHED AN INTERSECTION TO TURN LEFT. I SLOWED DOWN TO TURN THE CORNER AND THE VEHICLE STALLED IN AN INTERSECTION WITHOUT WARNING. AFTER 5 MINUTES OF TRYING TO START THE VEHICLE AND GET OTHER VEHICLES TO GO AROUND, I WAS ABLE TO LIMP THE VEHICLE OVER INTO A PARKING LOT. WE GOT THE VEHICLE TOWED TO THE DEALERSHIP AND WAS LATER TOLD BOTH TURBO CHARGERS HAD FAILED.
Source: NHTSA WEB SITE -
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2017 AUDI A3- OAKLAND, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V198000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AUDI OAKLAND (7201 OAKPORT ST, OAKLAND, CA 94621, (510) 984-7906) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 AUDI Q8- MIAMI BEACH, FL
TL* THE CONTACT OWNS A 2021 AUDI Q8. THE CONTACT STATED WHILE STOPPED AT A RED LIGHT, HE LEANED FORWARD AND THE FRONT DRIVER'S SEAT BELT SHOULDER HARNESS TIGHTENED WHICH CAUSED HIM SHORTNESS OF BREATH AND CHEST PAIN. MEDICAL TREATMENT WAS LATER RECEIVED FOR HIS INJURIES. AUDI RANCHO MIRAGE (71265 CA-111, RANCHO MIRAGE, CA 92270) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE SEAT BELT SHOULDER HARNESS TIGHTENED AS A PART OF THE SAFETY FEATURE OF THE VEHICLE. THE DEALER STATED THAT THEY WOULD VERIFY WHETHER OR NOT THE SAFETY FEATURE COULD BE DISABLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 AUDI A5- ROSEVILLE, CA
DRIVING STRAIGHT, ABOUT 60 MPH ON A TWO LANE ROAD, FAR REMOVED FROM ANY OTHER VEHICLES, MY SUNROOF/MOONROOF GLASS EXPLODED. THERE WAS NO PREVIOUS VISIBLE DAMAGE THAT I WAS AWARE OF. NO OTHER VEHICLES AROUND TO HAVE 'KICKED UP' A ROCK OR STONE. EXPLODED WITHOUT WARNING.
Source: NHTSA WEB SITE -
2019 AUDI A3 ETRON- DOUBLE SPRINGS, AL
SUSPENSION FAILURE DUE TO "MICE" DAMAGE. CAUSES VEHICLE TO LOSE AIR IN SUSPENSION AIR BAGS. CAR HANDLES AND RIDES POORLY. POTENTIAL CRASH HAZARD. "SOY" WIRING /AIRLINES SHOULD NOT BE USED FOR SAFETY CRITICAL COMPONENTS. POOR SEALING OF COMPARTMENT WHERE SAFETY CRITICAL HARDWARE IS LOCATED.
Source: NHTSA WEB SITE -
2021 AUDI SQ5- HOLMDEL, NJ
WHILE DRIVING KID SPILLED WATER ON REAR SEAT, WITHIN 5 MIN ALL SENSORS STARTED BEEPING, DISPLAY STARTED TURNING OFF AND ON, STEERING WHEEL VERY HARD TO MANEUVER, WINDOWS OPENING AND CLOSING SPONTANEOUSLY, CAR WOULDN'T GO INTO PARK MODE, ENGINE WOULDN'T TURN OFF (FINALLY DID AFTER PRESSING AND HOLDING IGNITION MULTIPLE TIMES FOR SEVERAL SECONDS). AUDI DEALER STATES MODULE UNDERNEATH THE REAR SEAT IS CORRODED. IT'S A BRAND NEW CAR (LEASED < 3 MONTHS AGO). TERRIFIED TO DRIVE IT AGAIN AS IT APPEARS TO BE A SAFETY ISSUE AND IS HAZARDOUS FOR MY FAMILY.
Source: NHTSA WEB SITE