AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 AUDI Q7- FRISCO, TX
WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.
Source: NHTSA WEB SITE -
2019 AUDI Q7- ACCOKEEK, MARYLAND, MD
BOTH FRONT TIRES AT 19,600 MILES HAVE TREAD PEALING OFF THE TIRE. THIS IS OCCURRING ACROSS THE WHOLE TREAD OF THE FRONT TIRES .FROM THE INSIDE TO THE OUTSIDE OF BOTH TIRES.THE REAR TIRES LOOK LIKE NEW. THE FRONT TIRES TREAD DEPTH INDICATERS SHOW THE TIRE TO BE EVENLY WORN ACROSS EACH FRONT TIRE. AUDI SAID THERE WAS A TSB CONCERNING THE TIRE WEAR OF THE FRONT TIRES AND I WOULD HAVE TO PAY FOR NEW REPLACEMENT TIRES AND ALIGNMENT.THERE WERE SOME SHEETS OF RUBBER SLOUGHING OFF THE TIRES AS THOUGH THEY BEING TORN FROM THE TIRES
Source: NHTSA WEB SITE -
2016 AUDI A3- TAMPA, FL
TL THE CONTACT OWNS A 2016 AUDI A3. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL RUMBLING SOUND WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE FAILED TO IMMEDIATELY START-UP. ADDITIONALLY, WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE NOZZLE WOULD CONTINUOUSLY CLICK OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER REEVES AUDI LOCATED AT 105 E FOWLER AVE, TAMPA, FL 33612 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 45,093.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 AUDI Q3- SAINT PETERSBURG, FL
WE STOPPED AT AN ALL WAY STOP INTERSECTION AND THE CAR'S STOP-START SYSTEM HAD TURNED OFF THE ENGINE. WHEN THE ENGINE RESTARTED THE ENGINE HESITATED, WARNING LIGHTS LIT UP ON THE DASH, AND THE CAR WENT INTO ITS "LIMP HOME" MODE. WE WERE IN THE PROCESS OF MAKING A LEFT HAND TURN AND THE CAR WOULD NOT ACCELERATE ABOVE A VERY SLOW SPEED. LUCKILY IT WAS ON A CITY STREET WITH A 25 MPH LIMIT AND TRAFFIC WAS LIGHT. WE WERE ABLE TO MAKE IT THROUGH THE INTERSECTION AND PULL TO THE SIDE OF THE ROAD. WE TURNED THE CAR OFF AND WAITED A FEW SECONDS AND RESTARTED IT. THE CAR WORKED NORMALLY AFTER RESTARTING AND THE PROBLEM HAS NOT HAPPENED AGAIN. I HAVE RECEIVED A NOTICE FOR A RECALL THAT SEEMS TO ADDRESS THE ISSUE (OEM ID: 96H5. RECALL NAME: ENGINE CONTROL UNIT (ECU) SOFTWARE) AND HAVE SCHEDULED AN APPOINTMENT WITH MY DEALER TO HAVE IT INSTALLED ASAP.
Source: NHTSA WEB SITE -
2013 AUDI S6- PROSPER, TX
ENGINE SHUT DOWN WHILE ON FREEWAY AT 60MPH SPEED DUE TO TURBO FAILURE. 60,000 MILES ON ENGINE. ISSUE CAUSED BY OIL PICKUP SCREEN BEING CLOGGED AND STARVED THE TURBOS FROM OIL, THUS RESULTED IN FAILURE AND ENGINE SHUT DOWN.
Source: NHTSA WEB SITE -
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2019 AUDI S5- JUPITER, FL
THE TIRE PRESSURE MONITORING SYSTEM (TPMS) DID NOT FUNCTION AS REQUIRED, AND PRESSURE WAS DANGEROUSLY LOW WHICH SIGNIFICANTLY DAMAGED THE TIRES OVER A VERY SHORT PERIOD OF TIME (2-6 WEEKS). I AM CONCERNED GOING FORWARD IF THE TPMS UTILIZED ON THE S5 DOES NOT FUNCTION AS SHOULD BE EXPECTED PER FEDERAL REGULATIONS. PER 49 CFR 571.138 WHEN PRESSURE OF 1 TIRE UP TO 4 TIRES IS < 25% BELOW COLD INFLATION PRESSURE, A LOW PRESSURE WARNING SHOULD ILLUMINATE AND REMAIN ILLUMINATED. THE TPMS SHOULD HAVE PROVIDED AN ALERT WHEN ONE OR MORE OF MY TIRES WAS AROUND 30 PSI, YET ALL GOT TO UNDER 24 PSI WITH NO WARNING. THE AUDI SERVICE ADVISOR EXPLAINED THAT THE TPMS UTILIZED ON THE S5 IS AN INDIRECT SYSTEM THAT DETECTS CHANGE IN SPEED/CIRCUMFERENCE FOR AN INDIVIDUAL TIRE THAT WOULD INDICATE LOWER PRESSURE, AND IT WILL NOT ALERT IF PRESSURE IN ALL 4 TIRES DECREASES SIMULTANEOUSLY. THIS IS A KNOWN ISSUE, YET AUDI INSISTS THERE IS NO PROBLEM WITH THE SYSTEM FUNCTIONING LIKE THIS. THE OEM TIRES ON THIS VEHICLE ARE VERY LOW PROFILE AND LARGE DECREASE IN PRESSURE IS NOT OBVIOUS FROM VISUAL INSPECTION. SIGNIFICANT PRESSURE REDUCTION OCCURRED MORE RAPIDLY WITH THIS VEHICLE THAN ANY SIMILAR VEHICLES I HAVE OWNED, SO A TPMS THAT CANNOT BE RELIED UPON IS A MAJOR SAFETY CONCERN.
Source: NHTSA WEB SITE -
2015 AUDI S6- ALPHARETTA, GA
DRIVING ON THE NEW JERSEY TURNPIKE AND BOTH TURBOCHARGERS FAILED. CAR LOST POWER AND I HAD TO STEER TO SIDE OF THE HIGHWAY WITHOUT POWER STEERING AND BRAKES FROM FAR LEFT LANE. AUDI SERVICE SAYS BEARINGS STARVED OF OIL AND SEIZED. THEY SAID THIS IS A COMMON PROBLEM WITH THE 4.0 TWIN TURBO AUDI ENGINES AND THAT THE OIL FEED LINE GETS BLOCKED AND STARVES THE TURBOCHARGERS OF OIL, RESULTING IN BEARING FAILURE. REPAIR COST IS $9,000. CAR HAS LESS THAN 70,000 MILES. AUDI HAS A TECHNICAL SERVICE BULLETIN ON FILE WITH THE NHTSA THAT SPECIFICALLY ADDRESSES THIS KNOWN PROBLEM. AUDI NORTH AMERICA WILL NOT ASSIST WITH COST OF REPAIRS.
Source: NHTSA WEB SITE -
2016 AUDI S7- NEW ALBANY, OH
AT 74000 MILES, THE TURBOCHARGERS FAILED. I WAS IN TRAFFIC ON A BUSY THOROUGHFARE AND ENGINE QUIT WORKING. COULD NOT DRIVE, OR TURN CAR. I WAS STOPPED.. THANKFULLY POLICE CAME QUICKLY. THIS A KNOWN PROBLEM WITH THIS MODEL CAR THAT AUDI IS AWARE OF.
Source: NHTSA WEB SITE -
2012 AUDI S5- SCOTTSDALE, AZ
THE CAR'S BACKUP CAMERA FEED HAS A LOT OF ISSUES FOR MANY OWNERS, MYSELF INCLUDED. THERE IS A PROBABLY 10% CHANCE OF THE BACKUP CAMERA NOT TURNING ON WHEN I FIRST START THE CAR EACH TIME. LOTS OF OTHER OWNERS ARE HAVING SIMILAR ISSUES ON THE A5/S5/RS5 PLATFORM FROM SIMILAR YEARS. IF YOU GOOGLE THE FOLLOWING: "SITE:A5OC.COM BACKUP CAMERA" YOU CAN SEE LOTS OF THREADS FROM A FORUM DEDICATED TO THE ABOVE MODELS. THE FAILING BACKUP CAMERAS ARE DANGEROUS SINCE THEY INTERMITTENTLY FAIL. SOMETIMES I CATCH MYSELF STARTING TO REVERSE ASSUMING THE BACKUP CAMERA WILL COME ON BUT IT NEVER DOES. THIS ISSUE HAS BEEN HAPPENING FOR A WHILE NOW. I WILL PUT AN ESTIMATE FOR WHEN IT FIRST APPEARED.
Source: NHTSA WEB SITE -
1999 AUDI A6- COLUMBUS, MS
TL* THE CONTACT OWNS A 1999 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V056000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE