AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 AUDI Q3- LAKE ARROWHEAD, CA
I PURCHASED MY AUDI 2020 Q3 IN NOVEMBER 2019. SINCE THE PURCHASE, ON THREE SEPARATE OCCASIONS, THE CAR HAS FAILED TO ACCELERATE UNDER VERY SPECIFIC SPEED CONDITIONS. IN EACH CASE, THE VEHICLE HAD SLOWED EITHER DUE TO A SHARP CURVE WHILE ENTERING A FREEWAY OR FOR A SLOWER VEHICLE IN FRONT OF MY VEHICLE WHILE ENTERING THE FREEWAY. WHEN TIME CAME TO ACCELERATE TO MATCH THE SPEED OF THE FREEWAY TRAFFIC, ADDING POWER WAS FUTILE. DRIFTING ON TO A FREEWAY AT 20 MILES PER HOUR AND DECELERATING; WHILE FREEWAY TRAFFIC IS MOVING AT 70 TO 80 MPH (CALIFORNIA) IS UNNERVING AT BEST AND CERTAINLY, POTENTIAL DEADLY. AUDI CALLS THE THE PROBLEM "LIMP MODE". AUDI OF AMERICA, INC. ISSUED EMISSIONS SERVICE ACTION 96H5 - ENGINE CONTROL MODULE (ECM) SOFTWARE WHICH CLEVERLY DANCES AROUND THE REAL THREAT WHICH IS THE POTENTIAL FOR A SERIOUS OR FATAL ACCIDENT. IN MARCH 2021, WHEN 96H5 CAME AVAILABLE IT WAS INSTALLED ON MY VEHICLE. THE NEXT WEEK I TOOK A ROAD TRIP OF SEVERAL HUNDRED MILES. UNFORTUNATELY, THE THIRD " ENGINE LIMP MODE" OCCURRENCE HAPPENED NEARLY RESULTING IN A MAJOR ACCIDENT WHILE ATTEMPTING TO ENTER THE FREEWAY. NHTSA NEEDS TO RECOGNIZE THE SERIOUSNESS OF THIS SPECIFIC PROBLEM. THE CURRENT SOFTWARE FIX IS NOT A FIX. PEOPLE WILL EVENTUALLY DIE.
Source: NHTSA WEB SITE -
2014 AUDI Q7- COUNTRY CLUB HILLS, IL
THE PANORAMIC SUNROOF HAS A FLAW THAT CAUSES RAIN TO OR ON THE AMPLIFIER. AUDI FUNCTIONS THROUGH FIBER OPTICS, THEREFORE WHEN THE AMPLIFIER MALFUNCTIONS, THE ENTIRE ELECTRIC SYSTEM IS INOPERABLE. THIS INCLUDES BUT NIT LIMITED TO- THE NAVIGATION SYSTEM, THE CAR MONITORING SYSTEM THAT DISPLAYS WARNINGS FOR THE VEHICLE, THE STEREO SYSTEM ETC. THIS IS A KNOWN DEFECT THAT HAS NIT BEEN ADDRESSED BY AUDI.
Source: NHTSA WEB SITE -
2014 AUDI S7- PARK RIDGE, IL
I HAVE A PROBLEM WITH ONE OF TURBO, IT WAS DEFECT BY FACTORY, MOSTLIKLY IT IS QUILITY CONTROL ISSUE IT HAPPENED ON 62,000 MILES ON THE CAR. THIS IS VERY OFFTEN PROBLEM WITH THIS CAR WHICH IS CONFIRM MY STATEMENT ABOUT QUILITY CONTROL. NOW I HAVE A PROBLEM WITH AOA, THEY DINEID TO COVER THIS PROBLEM. SO FAR I HED A6, A7, A8 , AND A7S, I KNOW QUILITY OF AUDI BEFORE AND NOW. THIS IS NOT SAME CAR. MY RECOMANDATIN STAY AWAY FROM AUDI.ALSO AOA NEVER INFORM ME ABOUT MY RIGHTS FOR VOLKSWAGEN FUEL ECONOMY SETTLEMENT.
Source: NHTSA WEB SITE -
2007 AUDI Q7- ROCHESTER, NY
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF SEAL WAS LEAKING, CAUSING WATER TO DRIP ONTO THE ELECTRICAL WIRING. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 AUDI S7- FAYETTEVILLE, NC
AS I WAS PULLING OFF THE INTERSTATE TO USE THE RESTROOM, MY ENGINE LOST ALL POWER. I LOST CONTROL OF POWER STEERING AND POWER BRAKES WHILE IN MOTION. I WAS ABLE TO COME TO A COMPLETE STOP AT THE STOP SIGN. I WAS ABLE TO RESTART THE CAR TEMPORARILY AND ENOUGH TO PULL INTO THE GAS STATION RIGHT OFF THE INTERSTATE. I DID NOT THINK THERE WAS ANYTHING WRONG AND WENT TO USE THE BATHROOM. WHEN I CAME BACK OUTSIDE TO THE CAR IT WOULD NOT START. I HAD TO USE MY INSURANCE COMPANY ROADSIDE ASSISTANCE TO HAVE THE CAR TOWED TO AN AUDI DEALERSHIP. THE AUDI SERVICE DEPARTMENT INFORMED ME THAT I HAD A TURBO FAILURE. THERE WAS SCORCHING PRESENT WHEN THE SR TECH VIEWED THE TURBO WITH A BORESCOPE. THE CAR IS KNOWN FOR THIS ISSUE AND HASN'T BEEN RECALLED. THERE ARE 2 TSBS THAT ARE RELATED TO TURBO FAILURE FOR THESE CARS, TSB2044640/9. THANK GOODNESS I HAD AN EXTENDED WARRANTY. I WILL HAVE 2 NEW TURBOS, A NEW OIL SCREEN AND PCV DUE TO THIS ISSUE AND THAT IS A 5 FIGURE COST.
Source: NHTSA WEB SITE -
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2015 AUDI A4- BIRMINGHAM, AL
DRIVER'S SIDE LIGHT KEEPS BLOWING WHILE DRIVING CHANGED SEVERAL TIMES AND IT KEEPS HAPPENING.
Source: NHTSA WEB SITE -
2013 AUDI S7- ROCKLIN, CA
THE TURBOS BLEW AT 71074 MILES, RENDERING THE VEHICLE INOPERABLE NEARLY 500 MILES FROM HOME.
Source: NHTSA WEB SITE -
2017 AUDI A3- SEATTLE, WA
ENGINE STALLS WHILE ACCELERATING FROM A STOP. THIS CONDITION HAS BEEN DANGEROUS. CAR HAS BEEN TO THE AUDI DEALER 3 TIMES TO REMEDY THE PROBLEM. THAT CANNOT DIAGNOSE THE ISSUE. IT IS GOING IN FOR A 4TH TIME APRIL 12TH 2021. THIS ISSUE IS EXTREMELY DANGEROUS. THE CAR WILL LOSE POWER AND STALL AS YOU ARE PULLING OUT INTO TRAFFIC. HAPPENS DAILY.
Source: NHTSA WEB SITE -
2014 AUDI A4- WEBSTER, NY
THE STEERING LOCKS UP OUT OF NO WERE WHILE DRIVING MAKING IT SEEM LIKE POWER STEERING FAILURE AND GIVES YOU A STUCK THEN LET GO FEELING. I'M A MECHANIC AND HAVE COME TO FIND OUT THE STEERING UNIVERSAL JOINTS SEIZED AND RUSTED BAD MAKING IT WELL NOT STEER SMOOTH IT'S VERY DANGEROUS AND A CAR ONLY 6 YEARS OLD WITH 80000 MILE SHOULD NOT HAVE AN ISSUE LIKE THAT BUT IT'S VERY VERY COMMON AFTER RESEARCH
Source: NHTSA WEB SITE -
2020 AUDI Q3- SOUTHPORT, CT
ON FOUR OCCASIONS, THE ENGINE STOPPED WORKING AND THE STEERING WHEEL WAS NOT ABLE TO BE TURNED. THIS PREVENTED THE DRIVER FROM MOVING THE VEHICLE FORWARD AND STEERING OFF TO THE SIDE OF THE ROAD. THIS IS AN EXTREMELY DANGEROUS SITUATION. IF THE CAR IS TURNED OFF AND RESTARTED, THE PROBLEM RESOLVES WITH THIS RESET. THE INTERVALS BETWEEN THESE EPISODES HAVE BEEN SEVERAL MONTHS. THERE ARE NO SPECIFICALLY COMMON VARIABLES, OTHER THAN A LOWER SPEED - START/STOP AS IN WAITING TO CROSS A LINE OF TRAFFIC OR PROCEEDING THROUGH A STOP SIGN. I HAVE TAKEN THE Q3 TO THE DEALER 3 TIMES NOW AND HAVE BEEN TOLD THAT A SOFTWARE UPDATE IS THE FIX. RECENTLY THE CAR HAS BEEN MAKING A VIBRATING NOISE WHEN COASTING, AND IT LOST POWER IN AN INTERSECTION ON THE WAY TO THE DEALER FOR SERVICE. THE CAR COMPLETELY SHUT DOWN AND EVEN ACTIVATED THE PARKING BRAKE. WE ALWAYS DISABLE THE CAR'S AUTO START-STOP FEATURE, AS WE SUSPECTED THAT TO BE INVOLVED, BUT THAT IS NOT THE ISSUE. WE FEEL THIS CAR IS UNSAFE AND THE AUDI DEALER SEEMS UNABLE TO DIAGNOSE AND RESOLVE THE PROBLEM. OUR FIRST AUDI PURCHASE, WE HAD ONE OF THE FIRST 2020 Q3 TO ARRIVE IN THE US AND FOUR SHUT-OFF INCIDENTS SINCE WE PURCHASED THE CAR IN OCT 2019. THE CAR WAS DRIVEN LESS THAN ANTICIPATED DUE TO COVID, REMOTE SCHOOL/WORK AND NO TRAVEL. PERHAPS MORE FREQUENT DRIVING WOULD HAVE ACCELERATED THE CLAIM PROCESS FOR US. IRONICALLY, WE CHOSE THE CAR FOR ITS SAFETY FEATURES PRIMARILY FOR OUR TEEN/YOUNG ADULT DRIVERS. THE CAR HAS SHUT DOWN FOR THREE DRIVERS, TWICE FOR OUR TEEN AND ONCE FOR EACH OF THE PARENTS, SO WE ARE CONFIDENT THAT THE PROBLEM EXISTS AS DESCRIBED AND PERSISTS DESPITE ATTEMPTS TO FIX IT. EACH TIME WE FELT IT WAS RESOLVED DUE TO A LONG INTERVAL BETWEEN INCIDENTS, BUT TODAY WAS MORE FRIGHTENING THAN OTHERS DUE TO THE INTERSECTION WHERE IT OCCURRED. THIS COULD CAUSE A CRITICAL ACCIDENT.
Source: NHTSA WEB SITE