AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 AUDI E-TRON- HINGHAM, MA
MY E-TRON HAS SUDDENLY ACCELERATED TWICE. ONCE ON THE HIGHWAY AND ONCE GOING LESS THAN 15 MPH ON A FLAT, DIRT ROAD. THE FIRST TIME I THOUGHT PERHAPS IT WAS MY ERROR, BUT WHEN IT HAPPENED A SECOND TIME IT CLEARLY WASN'T. THE CAR REVVED UP OUT OF NOWHERE AND I HAD TO PUMP THE BREAKS TO SLOW DOWN. I NEVER ONCE USED CRUISE CONTROL DURING EITHER SITUATION. FORTUNATELY, NOTHING WAS IN FRONT OF ME DURING EITHER SITUATION AND BREAKING WORKED TO RESOLVE MY SPEED/CONTROL OF THE CAR. FLOOR MATS WERE ALSO NOT AN ISSUE AS THEY ARE FIRMLY IN PLACE (AS ALSO WITNESSED BY MY DEALER.) THE CAR HAS BEEN RECALLED FOR TAIL LIGHT AND AND CHARGE LEVEL INDICATOR SO THEY ARE MANAGING THOSE FIXES WHILE AWAITING FURTHER INSTRUCTIONS FROM CORPORATE. IN THE MEANTIME, I AM NERVOUS ABOUT EVER DRIVING THIS CAR AGAIN GIVEN THOSE EXPERIENCES.
Source: NHTSA WEB SITE -
2017 AUDI Q7- SARASOTA, FL
MY TO DATE WITH 22017 AUDI Q-7 HAS HAD 3 SETS OF DEFECTIVE TIRE. ALWAYS SERVICED AT DEALERSHIP, BEFORE SERVIVE EVEN DUE, THEY INFORMED ME AT 13,642 THAT MY TIRES WERE THROWING CHUCKS OF RUBBER. GOOD YEAR TIRES WARRANTIED BUT CHARGED ME $600.00 PLUS INSTALL AND BALANCE THAT I PAID . AT 23,425 MILES THE SAME EVEN WORSE ISSUE APPEARED ON THE 2ND SET-- AGAIN GOOD YEAR WARRANTIED IF I PAID ANOTHER $762.00. THE DEALERSHIP, AUDI SARASOTA,FL HAS BEEN HELPFUL BUT SUGGESTED I BUY PERRELLI TIRE FOR ANOTHER $700.00 PLUS DOLLARS. GOODYEAR HAS A PROBLEM WITH THE TIRE FOR THIS MODEL, OTHER OWNERS HAVE HAD ISSUES I WAS TOLD BY THE FIRST SERVICE MANAGER WHO HAS LEFT THE DEALERSHIP. I WOULD LIKE GOODYEAR TO RETURN ALL MONIES SPENT ON THESE DEFECTIVE AND DANGEROUS THAT WORKS.TIRES AND I WILL BUY THE APPROPIATE BRAND AND STYLE . HOW SHOULD I GO FORWARD?
Source: NHTSA WEB SITE -
2015 AUDI Q5- EAGLE, ID
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A WARNING MESSAGE REGARDING THE POWER STEERING WAS DISPLAYED THAT ALSO INSTRUCTED NOT TO DRIVE THE VEHICLE. THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE OUTSIDE TEMPERATURE WAS VERY COLD. THE VEHICLE WAS TOWED TO THE LOCAL DEALER AUDI OF BOISE LOCATED AT 8400 W. FRANKLIN RD #1, BOISE, ID 83709 WHO DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 AUDI Q7- ORANGE, CT
AT APPROXIMATELY 54K MILES THE COOLING SYSTEM PUMP WAS DIAGNOSED BY THE AUDI DEALER THAT IT WAS LEAKING. I HAD TO HAVE THE PUMP AND ALL ASSOCIATED PARTS REPLACED. THIS IS A COMMON FAILURE WITH THIS MODEL. I BELIEVE AUDI IS USING INFERIOR PUMPS.
Source: NHTSA WEB SITE -
2015 AUDI S5- REEDLEY, CA
MY 2015 AUDI S5 IS GETTING FAULTS ON THE STEERING AFTER DRIVING IN THE RAIN ONE NIGHT WHILE DRIVING A RED LIGHT TURN ON AND HAD LOSE ALL POWER STEERING AND WAS NEARLY UN-DRIVABLE. DESCRIPTION NHTSA RECALL NUMBER THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT (WHICH COULD ONLY OCCUR WITH VERY COLD AMBIENT TEMPERATURES). IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. 15V452
Source: NHTSA WEB SITE -
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2013 AUDI S8- ANN ARBOR, MI
WHILE ON THE HIGHWAY, I NOTICED THAT THE CAR WAS NOT PICKING UP APPROPRIATE SPEED WHEN ACCELERATING. THERE WAS NO PRIOR NOTICE OR ENGINE LIGHTS OR ANY ABNORMALITIES WITH THE VEHICLE PRIOR TO THIS. I DECIDED TO PULL OFF THE HIGHWAY AT A REST AREA AND AS THE CAR WAS SLOWED DOWN AROUND 15-20 MPH, I LOST TOTAL POWER OF THE VEHICLE AND WAS UNABLE TO STEER OR USE THE BRAKES. LUCKILY THE CAR WAS ABLE TO COAST TO A STOP WITHOUT INJURY BUT WAS EXTREMELY FRIGHTENING WITH MY FAMILY IN THE VEHICLE. AFTER TOW TO THE AUDI DEALERSHIP I WAS INFORMED THAT THE PROBLEM WAS A CATASTROPHIC FAILURE OF THE TURBOS IN THE ENGINE. I DID EXTENSIVE REVIEW OF THIS PROBLEM AND FIND OUT THAT IT IS A KNOWN PROBLEM AND BOILS DOWN TO A DESIGN FLAW WHERE A SMALL OIL SCREEN ESSENTIALLY STARVES THE TURBOS OF OIL. SOMETIME THESE SCREENS HAVE CLOGGED BUT IN MANY CASES ARE JUST FINE BUT IN ALL CASES HAVE LEAD TO TURBO FAILURE. THIS IS NOT A MAINTENANCE ISSUE AND ALL VEHICLES I HAVE REVIEWED HAVE BEEN FACTORY MAINTAINED WITH SERVICE RECORDS AVAILABLE SUCH AS IN THE CASE OF MY VEHICLE. THIS IS NOT CURRENTLY COVERED BY AN AUDI EXTENDED WARRANTY AND REPAIRS ARE VERY COSTLY AVERAGING AROUND 12-13K FROM THE DEALERSHIPS. I CONTACTED AUDI OF AMERICA AND FILED A COMPLAINT (AS MANY PEOPLE HAVE) AND THEY DID NOT OFFER ANY ASSISTANCE. THEY ARE AWARE OF THIS DESIGN FLAW AND COSTLY REPAIR BUT HAVE NOT ISSUED ANY RECALLS. THIS IS CLEARLY A SAFETY CONCERN BECAUSE HAD I LOST POWER ON THE HIGHWAY I MOST CERTAINLY WOULD HAVE BEEN INVOLVED IN A CATASTROPHIC ACCIDENT. AUDI HAD RECENTLY ISSUED AN EXTENDED WARRANTY SERVICE ON A FAULTY ENGINE OIL PCV VALVE AND THAT REPAIR WAS AROUND 2-3K. CLEARLY THERE IS A TREND HERE WITH THESE ENGINES. I AM HOPEFUL THAT WITH THIS AND OTHER COMPLAINTS, THAT THIS MAJOR SAFETY ISSUE WILL LEAD TO WARRANTY EXTENSION AND/OR RECALL FOR REPAIR OF THIS PROBLEM. THANK YOU.
Source: NHTSA WEB SITE -
2020 AUDI Q3- FRISCO, TX
IN FRONT PASSENGER SEAT IF PASSENGER SITS ON A CUSHION (MY WIFE HAS HIP PROBLEM) OR BLANKET ETC IT TURNS OFF PASSENGER AIRBAG. REPORTED NUMEROUS TIME TO DEALER AND THEIR RESPONSE IS AUDI DESIGNED IT THAT WAY. EASILY REPLICATED. NEXT, VEHICLE UNEXPECTEDLY AND WITHOUT PROVOCATION SUDDENLY ACCELERATES AT LOW SPEEDS'4-5MPH TO 9-10MPH. ITS UNNERVING ESPECIALLY IF CAR IN FRONT. AIRBAG IS ALL THE TIME EVERYWHERE. ACCELERATION IS GOING FROM STOP TO MOVING PARKING LOTS, STOP LIGHT, ETC. BOTH HAVE HAPPENED SINCE DELIVERY. REPORTED TO DEALER NUMEROUS TIME. NO ANSWER.
Source: NHTSA WEB SITE -
2012 AUDI A4- IRVINE, CA
SEVERAL COMPLAINTS OF FAULTY PISTON RINGS CAUSING OIL CONSUMPTION TO BE 1 QUART EVERY 200/300 MILES FROM AUDI A4 MODELS 2009-2015
Source: NHTSA WEB SITE -
2017 AUDI A4- HOLLY RIDGE, NC
PASSENGER AIRBAG GOES ON AND OFF RANDOM WITH OR WITHOUT A PASSENGER. DRIVING ON SIDE ROADS AND HIGHWAYS.
Source: NHTSA WEB SITE -
2019 AUDI Q5- TALLAHASSEE, FL
VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.
Source: NHTSA WEB SITE