AUDI Complaints

OK PURCHASED THE CAR OCTOBER 2019, IMMEDIATELY NOTICED A BURNING SMELL, IN THE CAR. TOOK OUT TO AUDI MULTIPLE TIMES ASK IF THERE WAS A LEAK, BEFORE THE WARRANTY RAN OUT. THEY SAID NO, NOW A YEAR LATER MY CHECK ENGINE LIGHT HAS COME ON. ONE DIAGNOSTIC DONE AT JIFFY LUBE READ A CODE THAT SAYS IT IS THE COMPUTER AUXILIARY OUTPUT. TOOK THE CAR TO AUDI TO DO A SECOND DIAGNOSTIC, THEY SAID ITS THE THERMOSTAT, AND COOLANT PUMP. MY CAR IS NOT EVER HEATING AND THE HEAT AND AIR WORK FINE. HOW IS IT NOW THAT THE CAR IS NOT UNDER WARRANTY THEY NOTICE THE LEAK IN THE COOLANT PUMP, WHEN I COMPLAINED ABOUT THE SMELL OF BURNING WATER WHEN I FIRST PURCHASED THE CAR. THERE ARE NO INDICATIONS OF A LEAK ON MY DRIVEWAY. THE DEALERSHIP HAS QUOTED ME 1683.00 THOUGH THERE IS A RECALL ON THE SAME PARTS. A YEAR AGO WHEN I PURCHASED THE CAR THERE WERE FAULTY ISSUES WITH THE COMPUTER. AUDI DID REPLACE THIS UNDER WARRANTY, BUT A MONTH AGO THE COMPUTER WOULD NOT COME ON SEVERAL DIFFERENT TIMES. CALLED THE DEALERSHIP TOLD THEM IT WAS ON AND OFF THEY SAID TO BRING IN IF IT CONTINUES. SOON AFTER THE CHECK ENGINE LIGHT COMES ON, AND NOW ALL OF A SUDDEN ITS A LEAK IN THE COOLANT PUMP ALLEGEDLY. I REPEATEDLY ASKED THEM IF THE CA HAD A LEAK WHEN I FIRST BOUGHT IT ONLY BECAUSE THE ENGINE WAS GIVING OFF THE BURNT SMELL. THEY WAITED UNTIL THE CAR WAS OUT OF WARRANTY TO AGREE WITH ME. THERE IS A RECALL TO FIX THE COOLANT PUMPS ON THE AUDI BUT THEY ARE WANTING TO CHARGE ME TO REPAIR MINE. RIGHT NOW THE VEHICLE SHUT OFF ON ME TONIGHT AND THE EPC LIGHT IS ON. CAR WILL NOT START, NOR WOULD THE ENGINE RECEIVE THE GAS WHEN TRYING TO ACCELERATE. ONLY BEEN DRIVING THE VEHICLE FOR A YEAR, I SHOULD NOT HAVE MAJOR ISSUES WITH IT AS OF NOW.

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

TL* THE CONTACT'S HUSBAND OWNS A 2014 AUDI A7. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE SMELLED A GAS ODOR COMING FROM THE VEHICLE. THE CONTACT THEN STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED AS SHE NOTICED THAT THERE WAS NO GASOLINE IN THE VEHICLE, DESPITE HAVING A FULL TANK OF GAS PRIOR TO THE STALL. THE CONTACT WAS UNCERTAIN IF THERE WERE ANY WARNING LIGHTS ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE GAS LINE FRACTURED AND SPRAYED FUEL ONTO THE EXHAUST MANIFOLD. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE) HOWEVER, AUDI MUSKEGON (1860 E STERNBERG RD #7, MUSKEGON, MI 49444) AND AUDI PENSACOLA (6303 PENSACOLA BLVD, PENSACOLA, FL 32505) CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TRUCK READS FAINT OR OLD LANES ON THE ROAD & WILL OFTEN JERK THE TRUCK OVER TO THE OLD LANE VS THE ACTUAL LANE THAT IS BEING DRIVEN. WHEN YOU TRY TO TAKE CONTROL ITS REALLY HARD AS IF THE STEERING WHEEL LOCKS. RECENTLY THE SENSORS FOR FORWARD COLLISION CAN SENSE PEDESTRIANS WALKING AHEAD OF THE TRUCK A FEW FEET AWAY & WILL ENGAGE THE EMERGENCY BREAKS AS IF WERE GOING TO HIT THE PEDESTRIANS WHO AREN'T EVEN CLOSE TO US. THE BREAKS UPON RELEASE FROM A LIGHT OR BACKING OUT OF THE DRIVE WAY MAKES A HORRIBLE GRINDING NOISE. AUDI SAID ITS A CHARACTERISTIC OF THE TRUCK! TODAY WHILE DRIVING THE TRUCK SEEMED TO BE SHAKING A LITTLE & REDUCING SPEED. WHEN I PULLED INTO THE PARKING SPACE THE TRUCK WAS STILL SHAKING. AN ALERT LIT UP THE DASH BOARD "DRIVE SYSTEM: MALFUNCTION! PLEASE CONTACT SERVICE. THE TACHOMETER WAS FULLY RED 1-8 VS 7-8. I TRIED TO GIVE THE TRUCK A LITTLE GAS TO STOP THE SHAKING, BUT THAT DID WORK. I SHUT THE TRUCK OFF WAITED & TURN IT BACK ON THE MESSAGE WAS CLEARED. I WAS SCARED TO DRIVE IT, BUT TOOK THE TRUCK TO AUDI WHERE IT IS BEING LOOKED AT. AUTO START/ STOP LOCKS THE STEERING WHEEL UPON RESTARTING & HAS TAKEN OFF EXTREMELY FAST IN A JERKING MOTION WHICH COULD CAUSE AN ACCIDENT. THIS WAS SAID TO BE ANOTHER CHARACTERISTIC OF THE TRUCK. IT SEEMS TO BE A LOT OF DANGEROUS CHARACTERISTICS WITH THIS TRUCK THAT ARE NOT MENTION BEFORE LEASING. MY PREVIOUS A4 HAD SIMILAR FEATURES & THESE ISSUES NEVER OCCURRED. I DON'T FEEL SAFE IN THIS TRUCK ITS BRAND NEW 2020 WITH 5K MILES & IT SEEMS TO BE ISSUE AFTER ISSUE.

WHILE DRIVING DOWN A LOCAL CITY STREET, THE CAR BEGAN TO LOSE POWER, FLASHED A BUNCH OF ERROR CODES AND THEN LOST POWER WITHIN A FEW SECONDS. THE STEERING WHEEL LOCKED WHEN THIS HAPPENED SO THE CAR COULD NOT SAFELY BE STEERED OFF THE ROAD. THEY DID INITIALLY REPLACE THE BATTERY THINKING THAT THAT WAS THE CAUSE BUT IT HAPPENED SHORTLY AFTER LEAVING THE MECHANIC SO IT WE TOOK AT BACK WHICH IS WHEN WE WERE TOLD THAT A SOFTWARE UPDATE WAS NEEDED BUT THAT ONLY THE DEALERSHIP CAN DO THIS. THE CAR IS NOW SITTING AT THE DEALERSHIP BUT THAT ARE NOW TELLING US THAT WE MUST BUY THEIR BATTERY OTHERWISE THEY CAN'T WORK ON IT.

THE CHARGING PAD CAUSED THE IPHONE TO OVERHEAT AND GO INTO THERMAL PROTECTION MODE. I HAVE READ THIS IS A COMMOIN OCCURRENCE WITH THIS VEHICLE.

TOOK MY CAR IN A FEW WEEKS AGO FOR A RECALL REPAIR AFFECTING THE PASSENGER AIRBAG. THE AIRBAG WAS NOT ABLE TO SENSE WHEN THERE WAS A PASSENGER IN THE VEHICLE, AND WOULD RANDOMLY TURN ON/OFF EVEN WHEN THERE WAS A PASSENGER IN THE VEHICLE. HAD THE ERROR MESSAGES POP IMMEDIATELY ON THE WAY HOME FROM THE DEALER AFTER THEIR "FIX". I TOOK IT BACK IN TODAY AND THEY DEALER SAID IT WAS THE ACTUAL PODS SENSOR AND IT WOULD COST $1,100 TO REPAIR! THIS WAS BECAUSE THE RECALL REPAIR ONLY INCLUDED THAT WIRE CONNECTION. I DRIVE MY YOUNGER BROTHER TO SCHOOL EVERY DAY AND DO NOT THINK IT'S FAIR THAT AUDI'S RECALL ONLY FIXED HALF THE PROBLEM - NOW THERE'S NO WAY TO TELL IF THE AIRBAG IS WORKING PROPERLY AND IF MY BROTHER OR ANY OTHER PASSENGER IS SAFE IN THE CAR.

TURBO FAILURE AT 57,000 MILES. CAR DIED WHILE IN TRAFFIC WHILE GOING DOWN THE ROAD.

MY VEHICLE IS LEAKING COOLANT. EVERY 8-10K MILES IT GOES BELOW NORMAL LEVEL IN RESERVOIR . THERE IS A DISTINCT ODOR OF COOLANT EACH TIME I GET OUT OF THE VEHICLE. I HAVE HAD AUDI LOOK AT IT 5 TIMES. THEY CONFIRM THE COOLANT LEVELS ARE LOW AND THEY REFILL IT SAYING THEY CAN'T FIND A LEAK. I AM CONCERN THAT THIS IS A FIRE HAZARD.

TL* THE CONTACT OWNS A 2013 AUDI ALLROAD. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE TIMING CHAIN TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS BEEN INFORMED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.