AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 AUDI ALLROAD- FAIRFAX, CA
TL* THE CONTACT OWNS A 2005 AUDI ALLROAD. THE CONTACT STATED THAT THE TIMING CHAIN MADE AN ABNORMAL SOUND WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE TIMING CHAIN TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 AUDI Q5- RENO, NV
A PIECE OF METAL IN THE ROADWAY PIERCED MY GAS TANK CAUSING THE GASOLINE TO LEAK OUT. THIS CREADTED A CONDITION WHICH COULD HAVE CAUSED A FIRE OR AN EXPLOSION.
Source: NHTSA WEB SITE -
2018 AUDI A3- PARMA, OH
ON INITIAL START, OCCASIONALLY THE CAR WILL BECOME INACTIVE WHILE DRIVING (SOMETIMES STALLS/SPUTTERS & SOMETIMES JUST DOESN'T ADVANCE EVEN WHILE PRESSING ON THE GAS PEDAL). OFTEN THE CAR SPONTANEOUSLY RESPONDS WITHIN SECONDS IF IT HAS NOT STALLED, BUT RECENTLY NOW IT STALLS AND SPUTTERS, THEN NEEDS TO BE RESTARTED. I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC WITH SAFE DISTANCE, WHEN THE CAR BECAME "DORMANT" AND STALLED. LUCKILY, THERE WAS A CENTER LANE THAT I COULD COAST INTO TO AVOID CAUSING A SERIOUS ACCIDENT. UPON RESTARTING THE VEHICLE, THE SCREEN DISPLAYED "START/STOP SYSTEM: MALFUNCTION". I SHUT OFF THE SYSTEM AND DROVE HOME. THE NEXT MORNING, THE CAR DID THE SAME EXACT THING- HAD JUST STARTED UP THE CAR AND BEGAN DRIVING- AND IT LOST ALL POWER TO THE GAS PEDAL/WE ALMOST CAME TO A COMPLETE STOP- BUT THE CAR WAS STILL RUNNING, THEN IT QUICKLY RESET ITSELF. THIS TIME MY SERVICE ENGINE SOON LIGHT CAME ON. I CALLED THE DEALER AND TOOK IT IN FOR SERVICE. I WAS TOLD THAT IT WAS BAD GAS AND THAT I NEEDED TO TAKE IT TO CERTAIN GAS STATIONS -MARATHON OR SHELL ONLY AND ONLY PUT PREMIUM FUEL IN IT (ALTHOUGH THE MANUAL STATES THAT I CAN USE 87 OR 89). THE CAR IS UNSAFE AND IS DANGEROUS TO DRIVE. I AM PUTTING MYSELF AND MY OCCUPANTS IN DANGER AND ALSO THE LIVES OF OTHERS AROUND ME. I UNDERSTAND THAT THERE IS A CLASS ACTION LAW SUIT THAT WAS FILED IN 2020- THIS CANNOT WAIT- THERE MUST BE A RECALL- SOMEONE WILL GET SERIOUSLY HURT OR EVEN DIE BECAUSE OF THIS.
Source: NHTSA WEB SITE -
2016 AUDI A7- CEDAR RAPIDS, IA
1ST PROBLEM MY PASSENGER AIR BAG WILL GO ON AND OFF SOMETIME WHILE DRIVING EVEN THOUGH NO ONE IS SITTING THERE. 2ND PROBLEM THE WEATHER HERE WAS -30 FOR ABOUT 10 DAYS AND MY CAR STOPPED WORKING ONE MORNING WHEN I TURNED IT ON. MORE PRECISELY STEERING DID NOT WORK. WHEN I TOOK IT TO VW DEALER AND THEY HAD IT OVER NIGHT FOR ALL ICE TO MELT THEY SAID A BUNCH OF WATER CAME OUT FROM MODULE WHEN THEY UNPLUGGED WIRE HARNES.
Source: NHTSA WEB SITE -
2014 AUDI A6- LAKEVILLE, MN
RECEIVED STEERING MALFUNCTION - DO NOT DRIVE WARNING ON DASH. LOST POWER STEERING ON THE CAR WHEN I STARTED THE CAR. WAS BARELY ABLE TO TURN THE STEERING WHEEL. FORTUNATELY, I WAS IN A PARKING LOT. HAD THE VEHICLE TOWED TO THE AUDI DEALER. THEY TOLD ME THIS WOULD BE A $5100 REPAIR. BASICALLY REPLACE THE ENTIRE STEERING RACK. THE CAR ONLY HAS 49K MILES ON IT AND IS IN EXCELLENT CONDITION. AT THIS TIME, AUDI AND DEALER ARE ONLY REDUCING THE COST TO $3000. I READ IN FORUMS THAT THIS HAS HAPPENED TO OTHERS WHILE THEY WERE DRIVING AND WERE LUCKY ENOUGH TO STEER THE CAR TO THE SIDE OF THE ROAD. IT APPEARS THIS HAS HAPPENED IN THE PAST ON SEVERAL AUDI'S. A VERY DANGEROUS PROBLEM TO HAVE AND NOT BEING DEALT WITH APPROPRIATELY.
Source: NHTSA WEB SITE -
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2013 AUDI A8- PORT WENTWORTH, GA
AFTER TRAVELING 4 HOURS FROM SAVANNAH, GA TO ATLANTA, GA; I PROCEEDED TO GET OFF THE INTERSTATE ON EXIT 228. UPON GETTING OFF THE EXIT, THE CAR SHUT OFF WITHOUT WARNING. THE COMPUTER ADVISED TO RESTART THE ENGINE, HOWEVER THE CAR WOULD NO LONGER START. AFTER SEVERAL ATTEMPTS, I CALLED TO HAVE THE CAR TOWED AS I WAS IN THE MIDDLE OF A BUSY EXIT AND COULD NOT MOVE THE CAR, WHICH WAS A VERY DANGEROUS SITUATION. AT THE DEALERSHIP, I WAS ADVISED THAT BOTH TURBOS ON THE ENGINE HAD GONE BAD. HOW COULD THIS BE, THE CAR ONLY HAS 38,542 MILES ON IT. THIS SITUATION COULD HAVE BEEN A LOT WORSE THAN IT WAS HAD THE CAR DECIDED TO STALL & SHUT OFF WHILE STILL TRAVELING ON A BUSY TRAFFIC ON I75.
Source: NHTSA WEB SITE -
2013 AUDI A4- SPRING PARK, MN
STEERING WHEEL RANDOMLY LOCKED WHILE THE CAR WAS IN MOTION. THE CAR WAS ALMOST INOPERABLE. IT WAS EXTREMELY DANGEROUS AND IS ALSO A SAFETY HAZARD. THERE HAVE BEEN SEVERAL COMPLAINTS, BUT NO RECALL FROM AUDI. IT NEEDS TO ADDRESSED AND FIXED. LIVES ARE AT RISK.
Source: NHTSA WEB SITE -
2020 AUDI Q3- LOCKEFORD, CA
AFTER STOPPING AT A SIGN ON A BUSY ROAD, THE ENGINE FULLY SHUT DOWN AFTER A SECOND OR TWO OF ACCELERATION. A WARNING CAME ON THE DASH TO PULL CAR OVER AND CALL DEALER. THE ENGINE WAS COMPLETELY DEAD, BUT I WAS ABLE TO COAST TO SIDE OF ROAD. AFTER THINKING ABOUT THE SITUATION FOR A FEW MINUTES, I STARTED UP THE CAR AGAIN SINCE I WAS IN A PRECARIOUS LOCATION. I DROVE IT ANOTHER TEN MILES TO MY DESTINATION WITHOUT ANY ISSUES. AFTER REACHING MY DESTINATION, I CALLED AUDI ROADSIDE ASSISTANCE. THEY SENT A TOW TRUCK (IT TOOK JUST UNDER FOUR HOURS TO ARRIVE). THEY THEN TOWED CAR TO ELK GROVE AUDI, WHICH IS WHEN I LEARNED THAT AUDI KNEW OF THIS PROBLEM BUT WAS NOT UPDATING THE SOFTWARE UNTIL PROBLEMS DEVELOPED IN THE CARS. I FEEL THAT I WAS VERY LUCKY THAT THE STALLED ENGINE DID NOT HAPPEN ON HIGHWAY OR THAT I DID NOT HAVE ANY PASSENGERS IN CAR. THE OUTCOME COULD HAVE BEEN VERY BAD. AFTER CONTACTING AUDI CUSTOMER SERVICE A FEW DAYS LATER, THEY ('MARIA' ON MESSAGE LINE) SAID THEY WOULD LOOK INTO THE ISSUE AND CONTACT ME BY FRIDAY FEB 12. I NEVER RECEIVED ANY FURTHER COMMUNICATION FROM AUDI.
Source: NHTSA WEB SITE -
2006 AUDI A6- COLLINS, NY
2006 AUDI A6. CONSUMER WRITES IN REGARDS TO ILLUMINATED CHECK ENGINE LIGHT. *LD THE CONSUMER STATED THE VEHICLE WAS LEAKING OIL. THE CONSUMER WAS IN CONTACT WITH THE PREVIOUS OWNER, WHO STATED THEY BOUGHT AND SOLD THE VEHICLE BACK TO THE SAME DEALER FOR THE SAME ISSUE. ALSO THE CONSUMER PURCHASED THE VEHICLE WITH 119,00 MILES, BUT THE PREVIOUS OWNER STATED THE ACTUAL MILEAGE WAS OVER 200,000. *JS
Source: CONSUMER LETTER -
2016 AUDI A6- BEAVERTON, OR
THE VEHICLE VIBRATES HEAVILY WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. BRAKES ROTORS REPLACED WITH LESS THAN 15K MILES VEHICLE APPEAR TO HAVE THE SAME ISSUE AND HAS CONFIRMS BY AUDI DEALER BUT REFUSED TO ADDRESS THE SAFETY ISSUES... ROTORS REPLACED AT 25K MILES AND VEHICLE NOW HAS 40K MILES AND NEED ROTORS REPLACE AGAIN
Source: NHTSA WEB SITE