AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 AUDI Q5
    - MANCHESTER, NH

    CLASS ACTION LAW SUIT FOR AUDI USA FOR EXCESSIVE OIL CONSUMPTION IN MODELS UP TO 2011, HAS NOT FIXED THE ISSUE BECASUE ALOT OF PEOPLE CLAIM THE SAME ISSUE WITH AUDI INCLUDING MY 2012 AUDI Q5. MORE THAN 1 QT OF OIL EVERY 200 MILES IS ALOT AND THIS SEEMS TO BE A ISSUE WITH AUDI, I HAVE HAD MU ENGINE CHECK BY MORE THAN ONE SHOP, HAD A SKOKE TEST AND OIL CONSUMPTION TEST DONE ON IT AND THE OIL IS BURNING EXCESSIVELY WITH NO RESOLUTIONS.

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - BATTLE CREEK, MI

    FRONT RIGHT SIDE MARKET DEFECTIVE LIGHT AND ALL LIGHTS SEEM TO WORK. THIS SEEMS TO BE A CONSISTENT PROBLEM ON AUDI FORMS AND COMPLAINTS. THIS SHOULD NOT BE A OWNERS ISSUE AS DEALERSHIPS ARE CLAIMING TO REPLACE THE ENTIRE LIGHT FOR $6,000 WHICH IS LUDICROUS JUST FOR A DEFECTIVE SIDE MARKER LIGHT. I DON'T BELIEVE THEY FIXED THE PROBLEM FROM THE LAST RECALL OF SIDE MARKER LIGHT CONTROLS. THIS IS A MAJOR ROAD HAZARD.

    Source: NHTSA WEB SITE
  • 2020 AUDI Q3
    - WESTPORT, MA

    THE FIRST PROBLEM WAS ON JANUARY OF 2020 MY AUDI Q3 JUST STOPPED RUNNING ON A VERY BUSY ROAD WHEN I WAS IN MOTION. I CALLED THE AUDI ASSIST NUMBER AND A TOW TRUCK WAS DISPATCHED TO MY LOCATION. I HAD ONLY HAD THE Q3 FOR 2 MONTHS AND IT ONLY HAD 2000 MILES ON THE ODOMETER. IT WAS TOWED TO AUDI OF WARWICK AND THE NEXT DAY THE DEALER GAVE ME A LOANER VEHICLE ANOTHER 2020 Q3 AS THEY SERVICED MINE. THE LOANER AUDI Q3 DID THE SAME THING AND WENT INTO 'LIMP MODE' ON A BUSY ROUTE. THIS TIME AUDI OF WARWICK GAVE ME A Q5 MODEL TO DRIVE WHILE THEY COMPLETED THE SERVICE ON MY Q3. WHEN I PICKED MY Q3 UP I WAS TOLD THE PROBLEM WAS FIXED WITH A SOFTWARE UPDATE. FAST-FORWARD TO NOVEMBER 5, 2020 MY AUDI Q3 HAS ABOUT 10,000 MILES ON THE ODOMETER AND WHILE DRIVING HOME FROM WORK AGAIN WENT INTO 'LIMP MODE' WHEN I WAS IN MOTION CROSSING A BUSY 6 LANE 4 WAY INTERSECTION. VERY UNSAFE AS THE CAR WOULD BARELY MOVE FORWARD SO I COULD PULL OVER TO THE CURB. ONCE AGAIN I CALLED THE AUDI ROADSIDE ASSISTANCE NUMBER MULTIPLE TIMES OVER AN HOUR FOR A TOW AND NO ONE ANSWERED. I HAD CALLED MY HUSBAND AND WHEN HE ARRIVED HE CALLED TRIPLE AAA ROADSIDE SERVICE AND THEY DISPATCHED A TOW TRUCK. ON FRIDAY NOVEMBER 6 MY HUSBAND DROVE TO AUDI OF WARWICK TO SPEAK WITH THE SERVICE MANAGER ABOUT MY CAR CAUSING A SAFETY ISSUE, ETC. THE DEALER FOR THE SECOND TIME DID A SOFTWARE UPDATE AND RETURNED THE Q3 TO MY HOME. AUDI OF WARWICK SAID THE PROBLEM WAS FIXED WHICH WAS WHAT I WAS TOLD ALMOST A YEAR PRIOR WHEN I HAD THE SAME PROBLEM OCCUR TWICE IN TWO SEPARATE Q3'S (DESCRIBED ABOVE). I AM VERY DISAPPOINTED WITH THE SAFETY AND UNRELIABILITY OF THE 2020 AUDI Q3 AND THIS SOFTWARE PROBLEM. I TRIED CONTACTING AUDI CUSTOMER SUPPORT DURING THEIR BUSINESS HOURS YESTERDAY DECEMBER 30, VIA AUDI CHAT AND WAS UNABLE TO SPEAK WITH A REPRESENTATIVE AS THERE WAS NO ANSWER.

    Source: NHTSA WEB SITE
  • 2012 AUDI A4
    - CAPITOLA, CA

    TL* THE CONTACT OWNS A 2012 AUDI A4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE COILS AND SPARK PLUGS TO BE REPLACED. WHILE DRIVING AFTER THE VEHICLE WAS REPAIRED, THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS BEFORE WITH THE ADDITION OF LOSS OF POWER STEERING AND POWER BRAKES. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN AND DIFFICULT FOR THE BRAKE PEDAL TO BE DEPRESSED. THE CONTACT WAS UNABLE TO RESTART VEHICLE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 AUDI Q5
    - MIDDLEBOROUGH, MA

    IM LOOSING A LITER OF OIL EVERY 200-500 MILES AND TYRANNY FEELS LIKE IT SLIPS A LITTLE BUT THE OIL CONSUMPTION IS WHY IM WRITING THIS I BOUGHT MY 2012 AUDI Q5 PREMIUM SPORT EDITION WITH A 2.0 TURBO WITH 80,000 MILES AND WAS NOT TOLD ABOUT THE OIL CONSUMPTION!!

    Source: NHTSA WEB SITE
  • 2017 AUDI A4
    - BROOKFIELD, WI

    FAULTY AUDI A4 PODS SENSOR DESPITE PREVIOUSLY REPLACING RECALLED CONNECTOR. PASSENGER AIRBAG DEACTIVATES AND CAUSES FREQUENT DASH ALARMS. REPLACEMENT / REPAIR NOT COVERED UNDER MANUFACTURER OR EXTENDED WARRANTIES. QUOTED REPAIR BY AUDI DEALERSHIP $1700 OUT-OF-POCKET FOR AN OBVIOUSLY FAULTY COMPONENT THAT SEEMS TO BE AFFECTING NUMEROUS AUDI VEHICLE MODELS AND YEARS $1700

    Source: NHTSA WEB SITE
  • 2020 AUDI Q3
    - HARLEYSVILLE, PA

    DRIVE SYSTEM MALFUNCTION- 05DEC2020 AS I WAS DRIVING ON THE CITY STREET (35MPH) THE SPEED STALLED(DECELERATED) AT 12MPH, I PRESSED ON THE ACCELERATOR PEDAL ALL THE WAY DOWN IN ORDER TO INCREASE THE SPEED BUT WILL NOT INCREASE. I PULLED TO THE SIDE AND STOPPED AND THEN TURNED OFF THE VEHICLE. I WAITED FOR ABOUT 5MINS THEN RESTARTED THE VEHICLE. DRIVE SYSTEM MALFUNCTION ALARM CLEARED AFTERWARDS; I WAS ABLE TO ACCELERATE TO THE SPEED OF 35MPH. THE VEHICLE RETURNED TO NORMAL OPERATION STATE.

    Source: NHTSA WEB SITE
  • 2010 AUDI Q7
    - TUCSON, AZ

    FUEL PUMP CRACKED AND WAS LEAKING FUEL ON MY GARAGE FLOOR WHICH COULD CASE A CATASTROPHIC FIRE.

    Source: NHTSA WEB SITE
  • 2011 AUDI Q5
    - MISSOURI CITY, TX

    AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS TRACTION CONTROL LIGHT. THE DEALER (STEALER) GAVE ME ESTIMATE OF $1700 TO FIX THIS. THE LAST SERIOUS ONE ON 12/23/20 WHILE DRIVING WITH 2 MORE PASSENGERS ON BUSY ARE IN HOUSTON NEAR MED.CENTER, CAR ENGINE LOST POWER, SHAKING VIOLENTLY, THEN I DROVE VERY SLOWLY AT AROUND 30 MPH. THIS IS AUDI Q5 IS NIGHTMARE. NHTSA PLEASE DO SOMETHING, MAKE AUDI SETTLE THESE ISSUES. THANK YOU.

    Source: NHTSA WEB SITE
  • 2014 AUDI Q5
    - FAIRBANKS, AK

    SERIOUSLY DANGEROUS STEERING FAILURE IN 2014 AUDI Q5: WARMED THE CAR UP, DROVE 15 MINUTES TO A GAS STATION, TURNED IT OFF TO FUEL UP AND WENT TO RESTART AFTER ENGINE WAS OFF FOR APPROXIMATELY 5 MINUTES, UPON START UP AND THE MESSAGE DISPLAYED "STEERING DEFECTIVE" DO NOT DRIVE VEHICLE. THE POWER STEERING WAS NON FUNCTIONAL AND THE WHEEL ESSENTIALLY LOCKED UP. THIS HAS HAPPENED TWICE, BOTH AT VERY COLD TEMPERATURES (ONCE AT -40 DEGREES BELOW AND ONCE AT -15 DEGREES BELOW ZERO). SOME QUICK INTERNET SEARCHING LEADS TO LOTS OF COMPLAINTS OF THE SAME SITUATION FOR 2014-2015 Q5'S. THE SQ5 OF THE SAME YEAR HAS A RECALL FOR THIS VERY ISSUE BUT THE Q5'S FOR SOME REASON DID NOT GET THE RECALL. IT SOUNDS LIKE IN SOME INSTANCES ITS A SIMPLE SOFTWARE UPDATE AND IN SOME CASES ITS AN ENTIRE NEW STEERING RACK REPLACEMENT COSTING UP TO $5,000. IT SOUNDS LIKE AUDI HAS NOT COVERED THIS ISSUE UNDER WARRANTIES NOR HAS IT ISSUED A RECALL TO COVER THE SAME ISSUE ON THE Q5'S AS WAS EXPERIENCES WITH THE SQ5 OF THE SAME YEAR (RECALL #48M1 & NHTSA #11184036). I AM 300 MILES FROM THE NEAREST AUDI DEALER. AUDI SAYS THEY WILL NOT COVER IT BECAUSE ITS OUT OF WARRANTY. I EXPLAINED IT MATCHES A RECALL FOR THE SQ5 AND BELIEVE THE Q5 WAS OVERLOOKED WITH THAT RECALL, THEY WERE OF NO ASSISTANCE. AUDI SAYS I CAN PAY SEVERAL THOUSAND DOLLARS TO HAVE IT TOWED TO THE DEALERSHIP BUT THEY ARE NOT LIKELY GOING TO COVER ANY OF IT SINCE THERE IS NO RECALL. SEEMS AS THOUGH THERE ARE A LOT OF US OUT THERE THAT HAVE THE SAME SAFETY ISSUE, WHAT CAN BE DONE TO GET THIS SAFETY ISSUE FIXED BY AUDI? LUCKILY I WAS STATIONARY ON BOTH OCCASIONS OTHERWISE THIS WOULD HAVE CAUSED A SERIOUS CRASH AND POSSIBLE INJURY. IM SCARED TO DRIVE IN COLD WEATHER ANYMORE. I WOULD THINK AUDI WOULD CARE ABOUT SUCH A HUGE SAFETY ISSUE!

    Source: NHTSA WEB SITE