AUDI Complaints

IN MAY OF 2020 I SEVERELY HIT MY HEAD (LEFT SIDE OF FOREHEAD) ON THE C-PILLAR WHILE EXITING THE LEFT-REAR SEAT. THE VEHICLE WAS PARKED AT THE TIME AT THE TIME OF MY HEAD INJURY. THE INJURY WAS CAUSED BECAUSE THE C-PILLAR IS VERY CLOSE TO THE REAR HEADREST, AND TO EXIT THE VEHICLE ONE GENERALLY HAS TO LOOK DOWN AT THE GROUND WHERE ONE IS ABOUT TO STEP. IT IS MY UNDERSTANDING THAT THERE IS CURRENTLY A SAFETY RECALL (70H8 NHTSA: 20V658) FOR THIS VEHICLE, A 2018 AUDI Q7. (THE C-PILLAR IS THE THIRD VERTICAL BEAM FROM THE FRONT OF THE VEHICLE.) THE RECALL STATES "AN INCREASED RISK OF INJURY IF AN UNBELTED PASSENGER'S HEAD CONTACTS THE C-PILLAR IN A CRASH." MY EXPERIENCE IS THAT THERE IS ALSO AN INCREASED RISK OF HEAD INJURY ON THE C-PILLAR AS PASSENGERS EXIT THE VEHICLE FROM THE REAR DOORS WHILE THE VEHICLE IS PARKED. I REPORTED MY PROBLEM TO THE MANUFACTURER AND THEY RESPONDED ON DEC. 22, 2020: "AUDI OF AMERICA HAS REVIEWED YOUR CONCERNS AND WE SEE THE EXPERIENCE AS BEING NO FAULT OF THE VEHICLE OR THE 70H8 CAMPAIGN."

THE BRAKES ARE GRABBY AND WITH A GENTLE DEPRESSION OF THE BRAKE PEDAL THE CAR COMES TO A SUDDEN JERKY STOP. USUALLY HAPPENS FROM SLOWING DOWN FROM 10MPH TO 0MPH THE TRANSMISSION JERKS HARD WHEN SPEED DROPS FROM 15MPH THE ENGINE ERRONEOUSLY SHOWS CHECK ENGINE LIGHT DURING NORMAL DRIVING. CYLINDERS SHOW OIL LEAKAGE REPEATEDLY. THIS HAS BECOME A REPEAT ISSUE AND HAVE ASKED THE DEALER / SERVICE CENTER TO REPORT THIS AS A MANUFACTURING ISSUE

I GOT A PASSENGER AIRBAG OFF PROBLEM ON THE SECOND YEAR, AND KEEP GOING BACK TO DEALERSHIP TO CHECK THE PROBLEM UNTIL I GOT A RECALL NOTICE. AFTER HAVING THE PASSENGER AIRBAG SENSOR REPAIRED RECALL, THE CAR STILL COMES UP THE SAME PROBLEM PLUS THE PASSENGER SEATBELT OFF LIGHT UP. THE AUDI DEALERSHIP NOW TELL ME THAT THE PODS SENSOR IS FAULTY AND LET ME PAY FOR ITS SAFETY PROBLEMS. I HAVE NO IDEA WHAT HAVE IT DONE WITH MY CAR AFTER RECALL, AND I FEEL REALLY DISAPPOINTED WITH AUDI RIGHT NOW.

TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP. I HAVE REPLACED ABOUT 5 FUSES ALREADY. THE SECOND ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP DURING COLD OR HOT. HOWEVER, IT DOES HAPPEN MORE WHEN COLD/IN THE MORNING. A FACTORY DEALERSHIP HAD LOOK AT THE ISSUE BUT FOUND NOTHING.

DEAR NHTSA TEAM. MY VEHICLE DEMONSTRATED A FUEL SMELL IN SEPTEMBER 2020. I ALERTED AUDI THAT I BELIEVED IT WAS COVERED UNDER EITHER 20W9 OR 20BJ. THEY SAID IT WAS NOT. I TOOK IT TO A PRIVATE REPAIR SHOP THAT CHARGED ME $71 TO DIAGNOSE THE PROBLEM. THE REPAIR SHOP (TEAM PREVIOUSLY WORKED FOR AUDI) SHARED THAT THE PROBLEM WAS COVERED UNDER A RECALL. I THEN TOOK THE CAR INTO THE DEALER AND AUDI FIXED IT UNDER THE RECALL. I SOUGHT REIMBURSEMENT OF MY DIAGNOSIS FEE OF $71 FOR OVER THREE MONTHS. AUDI FAILED TO RESPOND ON MULTIPLE OCCASIONS WHEN I FIRST RAISED THE ISSUE, AND LATER WHEN I SOUGHT REIMBURSEMENT. FINALLY, ON 12/16/20 I WAS ADVISED THAT AUDI WOULD NOT REIMBURSE THE DIAGNOSIS FEE NOTWITHSTANDING THE REPAIR WAS COVERED UNDER THE RECALL. THEY ALSO ALLOWED THE UNSAFE SITUATION TO CONTINUE FOR WEEKS BY REFUSING TO REPAIR UNDER THE RECALL. I BRING THIS TO YOUR ATTENTION AS A SAFETY ISSUE FROM A PROTOCOL STANDPOINT, AND ASK FOR YOUR HELP IN SECURING MY $71 REIMBURSEMENT, WHICH I FEEL FALLS UNDER EITHER OF THE RECALL CAMPAIGNS FOR THIS VEHICLE AND THIS RECALL ISSUE. [XXX]/[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR BURNING EXCESSIVE OIL. THE OIL LIGHT COMES ON ALL THE TIME. OIL CONSUMPTION IS NOT NORMAIL. I HAVE TO ADD OIL EVERY 1000 MILES. FROM WHAT I HEAR FROM OTHER AUDI OWNERS TO REPAIR THE ENGINE IT WILL COST AROUND $6,000.00. THE PISTONS AND RINGS ARE DEFECTIVE AND SINCE THERE ARE SOOOO MANY COMPLAINTS, AUDI SHOULD RECALL THIS ISSUE AND FIX IT FOR ALL AFFECTED VEHICLES.

1. ADAPTIVE LIGHT NOT FUNCTIONING. WARNING LIGHT FLASHING FOR OVER A YEAR NOW. " ADAPTIVE LIGHT DEFECTIVE" SYMBOL FLASHING. 2. AC/HEATING FAN "SQUEALING" LOUDLY. BEGAN ABOUT A MONTH AGO.

2019 Q5 - LESS THAN 8,000 MILES. POWER STEERING FAILED. THANKFULLY WAS NOT ON THE MAIN ROAD, BUT THIS IS A LIFE THREATENING FAULT AND POSSESS SERIOUS RISKS. I WAS REVERSING THE VEHICLE IN MY PARKING AND THE STEERING FAILED. THEREAFTER, GOT IT TOWED TO BELL AUDI AT EDISON.

FRONT COLLISION WARNING SYSTEM LIGHT DOES NOT ILLUMINATE IN THE HEADS UP DISPLAY AND THE AUDIO PORTION OF THE ALARM IS NOT AUDIBLE. I HAVE TAKEN THIS TO THE DEALER AND THEY HAVE NO RESOLUTION. THE BLIND SIDE WARNING SYSTEM HAS NO AUDIO.

IN 2019, I WAS NOTIFIED OF A RECALL CONSISTING OF THE PODS(PASSENGER OCCUPANT DETECTION SYSTEM) SYSTEM STATING THAT THE WIRING AND CONNECTOR NEEDED TO BE CHANGED. I TOOK THE VEHICLE IN TO THE DEALERSHIP TO HAVE THE RECALL SERVICE REPAIRS DONE. AFTER COMPLETION OF THE RECALL REPAIRS, I HAVE NOW BEGAN TO HAVE ISSUES WITH MY AIRBAG SENSOR WHICH IS PART OF THE PODS SYSTEM. AROUND MARCH 2020, I BEGAN HAVING ISSUES WITH MY AIRBAG TURNING ON AND OFF WHILE A PASSENGER IS SITTING IN MY PASSENGER SEAT WITH THE SEATBELT ON. I WOULD HAVE TO INSTRUCT MY PASSENGER TO DISENGAGE THE SEATBELT AND RE-ENGAGE IT IN ORDER FOR THE AIRBAG TO COME BACK ON AND RECOGNIZE THAT THERE IS A PERSON OVER THE MINIMAL WEIGHT REQUIREMENT OCCUPYING THE SEAT. THIS ISSUE HAVE CONTINUED TO OCCUR ON AND OFF THROUGHOUT THE YEAR. ON NOV. 6TH, I WAS IN AN ACCIDENT(REAR-ENDED) WITH NO MAJOR INJURIES. THAT ACCIDENT WAS LUCKILY NOT VERY SEVERE AND I AM VERY FORTUNATE THAT I DIDN'T HIT THE CAR THAT WAS IN FRONT OF ME AND NEEDED MY AIRBAG TO DEPLOY AND I WOULDN'T DUE TO A FAULTY AIRBAG SENSOR THAT WAS FINE UNTIL THE RECALL CAMPAIGN IN 2019. SO ON FRIDAY, NOV 13TH, I TOOK MY CAR IN FOR DIAGNOSTIC TESTING AT THE DEALERSHIP AND WHEN THE SERVICE DEPARTMENT CALLED, I WAS TOLD THAT IT WAS IN FACT MY SENSOR INSIDE MY FRONT PASSENGER SEAT THAT IS MALFUNCTIONING. THIS DID NOT OCCUR UNTIL THE WIRING AND CONNECTOR WAS CHANGED IN DEC 2019. I HAVE CONTACTED THE CORPORATE OFFICE OF THE AUTO MAKER AND THEY ARE REFUSING TO PAY ANY PART OF THE COST TO HAVE THE SENSOR REPLACED AND I AM BEING QUOTED A REPAIR PRICE OF $1200 AND THAT'S JUST FOR THE PART ALONE. THIS IS A SAFETY ISSUE AND I FEEL THAT SINCE THE COMPANY ISSUED A RECALL CAMPAIGN FOR THE REPLACEMENT OF THE WIRING AND CONNECTOR, THEY SHOULD DO THE SAME FOR THE AIRBAG SENSOR BEFORE A FATAL ACCIDENT OCCURS TO A PASSENGER OF THE SAME TYPE OF VEHICLE WITH THE SAME ISSUE. THERE ARE CURRENTLY SEVERAL COMPLAINTS ABOUT THE EXACT SAME ISSUE POSTED ON THIS SITE AND SEVERAL OTHERS.