AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 AUDI ALLROAD- SEATTLE, WA
I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED ME MUCH WORSE OR CAUSED AN ACCIDENT. I AM EVEN MORE CONCERNED BECAUSE WHEN I REPORTED IT TO AUDI ALL THEY HAD TO SAY WAS IT'S OUT OF WARRANTY AND ASK ME TO PAY $190 TO DIAGNOSE IT. I DON'T THINK 'OOPS IT'S OUT OF WARRANTY' COVERS MY SEAT CATCHING ON FIRE AND BURNING ME WHILE I'M DRIVING. THIS COULD HAVE EASILY BECOME A DEADLY INCIDENT IN DIFFERENT DRIVING CONDITIONS! HOW IS THIS OK?! THIS IS CLEARLY A SAFETY HAZARD. THIS NEEDS TO BE RECALLED IMMEDIATELY!
Source: NHTSA WEB SITE -
2017 AUDI Q7- METAIRIE, LA
I HAD A ACCIDENT WHILE HYDROPLANED VEHICLE WITH FRONT AND BACK HIT WITH APPT 60M/HR AND AIRBAGS DID NOT DEPLOY!
Source: NHTSA WEB SITE -
2017 AUDI Q5- RALEIGH, NC
VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER FORUMS FOR VEHICLES WITH THE SAME ENGINE AND TRANSMISSION COMBINATION (3.0L SUPERCHARGED V6 MATED TO ZF 8HP TRANSMISSION). ADDITIONALLY, THERE'S A FREQUENT LONG DELAY FOR THE REVERSE CAMERA IMAGE TO DISPLAY ON THE SCREEN WHEN SELECTING REVERSE. IT CAN TAKE UP TO 7-10 SECONDS. IF THERE IS A SOFTWARE UPDATE AVAILABLE, AUDI DEALER ADVISES IT WILL COST MONEY TO HAVE INSTALLED ON THE VEHICLE. AS THIS IS A SAFETY CONCERN I WOULD IMAGINE THE MANUFACTURER WOULD HANDLE AS A TSB, REGARDLESS OF YEAR OR MILEAGE.
Source: NHTSA WEB SITE -
2015 AUDI A4- ELK GROVE, CA
TL* THE CONTACT OWNS A 2015 AUDI A4. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, SHE ATTEMPTED TO AVOID HITTING ANOTHER VEHICLE THAT HAD DARTED IN FRONT OF HER VEHICLE. DESPITE HER BEST EFFORTS, THE CONTACT CLIPPED THE RIGHT PASSENGER SIDE OF THE OTHER VEHICLE WHICH CAUSED SEVERE DAMAGE TO THE FRONT END OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S DAUGHTER HIT HEAD ON THE BACK OF THE DRIVER SEAT AND JAMMED HER THUMB; NO OTHER INJURIES WERE REPORTED AND NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND HAD YET TO BE INSPECTED BY INSURANCE. THE MANUFACTURER NOR THE DEALER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED.THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 AUDI Q5- ACCOKEEK, MD
FUEL LEAKING ON RIGHT SIDE JUST UNDER THE PASSENGER'S SEAT ON GROUND WHEN CAR IS RUNNING
Source: NHTSA WEB SITE -
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2016 AUDI Q5- RIVER EDGE, NJ
THERE IS A LEAK FROM THE PANORAMA SUNROOF INTO REAR SIDE CABINET OF THE VEHICLE. THERE IS ALREADY A RECALL #17V001000 BUT MY VEHICLE IS NOT ON THE LIST EVEN THOUGH THE ISSUE IS IDENTICAL TO THE RECALL DESCRIPTION. THE LEAK CAN POTENTIAL CAUSES DAMAGE TO THE SIDE REAR AIRBAG SO IT IS A SAFETY CONCERN FOR ME. HOWEVER, THE CAUSE IS REALLY A DEFECTIVE DRAIN HOSE CONNECTING TO THE SUNROOF DRAIN THAT IS NOT SECURELY ATTACHED OR MAYBE DEFECTIVE.
Source: NHTSA WEB SITE -
2016 AUDI RS 7- HOUSTON, TX
AS I WOULD COME DRIVE ON THE CITY ROADS AND COME TO SLOW DOWN TO A STOP OR MAKE A SIGNAL TURN THE AUTO STOP WOULD COME ON BEFORE MAKING A COMPLETE STOP AND SHUTS THE CAR OFF WHILE STILL IN MOTION. CAUSING THE WHEEL TO LOCK AND I WOULD HAVE TO STOP THE CAR PUT IT IN PARK AND PUSH THE START/STOP BUTTON TO ACTIVATE THE VEHICLE AGAIN.
Source: NHTSA WEB SITE -
2007 AUDI S4- ARLINGTON, MA
AUDI HAS USED A TIMING CHAIN IN THE 4.2L V8 ENGINE. BECAUSE TIMING CHAINS ARE TYPICALLY VERY RELIABLE, THE CHAIN HAS BEEN PLACED AT THE REAR OF THE ENGINE NEAR THE FIREWALL. THE PROBLEM IS THAT THE TIMING TENSIONERS ARE MADE OF PLASTIC AND PRONE TO BREAKAGE. THIS CAN RESULT IN CATASTROPHIC ENGINE FAILURE.
Source: NHTSA WEB SITE -
2009 AUDI Q7- FLORENCE, SC
WHILE DRIVING IN MODERATE RAIN WITH THE WINDSHIELD WIPERS ON, THE PASSENGER SIDE WINDSHIELD WIPER FLEW OFF. I ORDERED A NEW PASSENGER SIDE WINDSHIELD WIPER AND IT WORKED FOR A MONTH. THEN THE PASSENGER SIDE WIPER FROZE DURING USE, CAUSING THE DRIVER SIDE WIPER TO HIT IT.
Source: NHTSA WEB SITE -
2015 AUDI Q7- SALEM, OR
THE FRONT DIFFERENTIAL FAILED WHILE DRIVING THROUGH A BUSY CITY INTERSECTION. AFTER COASTING TO A STOP AND PUSHING THE VEHICLE OUT OF THE ROAD, NONE OF THE FORWARD OR REVERSE GEARS WOULD ENGAGE. TOWED THE VEHICLE TO THE DEALERSHIP, WHO IS ORDERING A NEW FRONT DIFFERENTIAL FROM GERMANY.
Source: NHTSA WEB SITE