AUDI Complaints

AUDI RECALL 69Z4 MESSED UP MY PASSENGER AIRBAG AND SEATBELT WARNING SIGN. HAD NO ISSUE UNTIL AFTER THE RECALL, SO I CALLED AUDI IMMEDIATELY AFTER AND THEY CLAIMED I HAD TO REPLACE SOME SENSOR THAT HAD 'NOTHING' TO DO WITH THE SENSOR THEY 'FIXED' FROM THE RECALL. WHEN THE CAR STARTS THE PASSENGER SEATBELT WARNING SIGN KEEPS BLINKING WITH THE AIRBAG LIGHT ON WHEN THERE IS NO PASSENGER. WHEN THERE IS A PASSENGER AND THE CAR STARTS THERE IS NO SEATBELT WARNING SIGN AND THE PASSENGER AIRBAG IS TURNED OFF. THESE ISSUES NEVER EXISTED UNTIL AFTER THE RECALL AND AUDI IS CHARGING $1200 TO REPLACE THE SENSOR THAT SHOULD NOT BE A WEAR-AND-TEAR PRODUCT.

AFTER BRINGING IN MY VEHICLE FOR SERVICE, THE DEALER INFORMED ME OF A NECESSARY RECALL REPAIR THAT WOULD PREVENT POTENTIAL PASSENGER AIRBAG FAILURE. I AUTHORIZED THE REPAIR, ALTHOUGH I HAD NOT ENCOUNTERED ANY ISSUES PRIOR. HOWEVER ABOUT A MONTH AFTER THE REPAIR, I BEGAN TO RECEIVE A FLASHING WARNING ON THE DASH WHILE DRIVING AND SOMETIMES IMMEDIATELY AFTER STARTING THE CAR WHILE STATIONARY WHICH READ "SAFETY SYSTEM: SYSTEM FAULT! SEE OWNER'S MANUAL", "PASSENGER AIRBAG OFF" AND "AUDI PRE SENSE: SYSTEM FAULT!". I NOW RECEIVE THE WARNING EVERY TIME I START THE VEHICLE. I CONTACTED THE DEALER AND INFORMED THEM OF THE ISSUE. THEY SET AN APPOINTMENT FOR AN INSPECTION AND POSSIBLE REPAIR, HOWEVER UPON INSPECTION THEY FOUND THE REPAIR WAS NOT COVERED UNDER THE RECALL AND THUS I WOULD BE CHARGED $1700 TO HAVE THE PODS UNIT REPLACED IN THE PASSENGER SEAT. AFTER RESEARCHING AND SPEAKING WITH OTHER OWNERS, IT SEEMS THIS IS A COMMON PROBLEM, AS MANY OTHERS HAVE ENCOUNTERED THE ISSUE, AND THE REPAIR IS NOT COVERED UNDER THE RECALL. THIS IS CLEARLY AN ISSUE WITH AN INAPPROPRIATE/INEFFECTIVE RECALL REPAIR. AUDI MUST FIX THIS ISSUE.

CAR RECEIVED PODS RECALL FIX CODED 69Z4 IN JANUARY 2020. THE FIX DID NOT SOLVE THE ANNOYING AND LIFE THREATENING MALFUNCTIONION THAT LEADS TO AUDI PRESENSE FAILURE ALERT AND DEACTIVATION OF THE PASSENGER AIRBAG SYSTEM WHEN A PASSENGER IS SEATED. IT WOULD ALSO TRIGGER THE ERROR WHEN NO PASSENGER WAS SEATED, REQUIRING TO FASTEN THE SEATBELT TO AN EMPTY SEAT TO GET RID OF THE SEATBELT BEEPS. CAR WAS TAKEN IN TO AUDI DEALERSHIP OCTOBER AND AFTER AN INSPECTION, THE ISSUE WAS FOUND TO BE THE SENSOR ITSELF THIS TIME. THE DIAGNOSIS REPORT DILIGENTLY RULED OUT ANY PROBLEM WITH THE CONNECTOR AND WIRING WHOSE FAULT WOULD MEAN A POTENTIAL REPAIR AND THE INSPECTION WOULD BE AT NO COST TO OWNER. HOWEVER, LIKE EVERYONE ELSE'S COMPLAINTS OWNER WAS PRESENTED WITH A 1,500 DOLLAR QUOTE FOR REPLACING THE SENSOR + $250 FEE FOR USING THEIR VAGCOM ("INSPECTION"). THE ERROR CODE WAS B12251B (MAT RESISTANCE TOO HIGH). AUDI'S INTERNAL DOCUMENTS ACCESSED THROUGH NHTSA REPORT THAT "IF FAULT, 'B12251B: SEAT OCCUPIED RECOGNITION SENSOR MAT RESISTANCE TOO HIGH' IS STORED IN THE AIRBAG CONTROL MODULE, DO NOT DIAGNOSE OR REPLACE ANY COMPONENTS FOR THIS FAULT BEFORE PERFORMING THIS REPAIR. THE 69Z4 TOPIC IS NOT THE ONLY CAUSE OF THIS FAULT. ANY DIAGNOSIS RELATED TO THIS FAULT WILL NOT BE COVERED UNDER THIS CAMPAIGN." AUDI OPENLY ADMITS THAT THE SCOPE OF THE 69Z4 RECALL AND THE SENSOR ISSUE ARE LINKED TOGETHER BY VIRTUE OF HAVING SIMILAR BEHAVIORS FOR THE CAR SYSTEMS AS WELL AS FAULT CODES. HOWEVER AUDI PERFORMS THE CHEAPER BANDAID OUT OF POCKET AND EXPECTS THE OWNER TO PAY FOR THE FAULTY PART WHICH SHOULD HAVE BEEN PART OF THE RECALL IN THE FIRST PLACE. THIS MANY COMPLAINTS ABOUT THE SAME BEHAVIOUR AND SAME PART (THAT IS TRADITIONALLY NOT YOUR USUAL WEAR&AND&TEAR PART LIKE A BATTERY) WARRANT AN INVESTIGATION OF THE MALPRACTICES OF AUDI IN DEALING WITH THIS RECALL AND ITS CUSTOMERS.

I WAS DRIVING TO JACKSONVILLE FLORIDA AND CAR HAD SHUT OFF ON ME ON THE HIGHWAY IN YULEE FLORIDA I WAS STUCK ON THE HIGHWAY FOR 7 HRS MY CAR IS STUCK IN FLORIDA

REGARDLESS OF FRONT SEAT PASSENGER PRESENCE: 'PASSENGER AIRBAG OFF', 'SEATBELT OFF', AND 'PRE SENSE OFF' WARNING MESSAGES ILLUMINATE AT CAR START, RESTART, DRIVE, PARK, RESTART, REPEAT. UNABLE TO CLEAR WARNINGS. ALSO APPEARS IN VEHICLE DASH WARNING SYSTEM. STARTED NOTICING INTERMITTENTLY AFTER AIRBAG RECALL ADDRESSED, NOT SURE IF EXACT DATE. NOW, THE MALFUNCTION IS CONSTANT.

OUR A8 HAS ISSUES WITH LAG TIME WHEN ACCELERATING FROM A STOP OR A SLOW SPEED OF LESS THEN 10 MPH. THE VEHICLE SEEMS TO STOP RUNNING PRIOR TO A FULL STOP AND IF THE ACCELERATOR IS DEPRESSED NOTHING HAPPENS FOR ABOUT 5 SECONDS. THIS IS EXTREMELY DANGEROUS AND LEAVES US AT RISK OF BEING INJURED OR KILLED. THIS ISSUE STARTED JUST A FEW MONTHS AFTER PURCHASE AND HAS GOTTEN CONTINUALLY WORSE. WE HAVE ALSO ENCOUNTERED THIS ISSUE EVEN AFTER A FULL STOP AND THEN TRYING TO ACCELERATE FROM A FULL STOP. IT HAS EVEN HAPPENED WHEN DRIVING ON AN INTERSTATE HIGHWAY WHEN TRYING TO PASS ANOTHER VEHICLE. THE DELAY IN ACCELERATION IS VERY DISCONCERTING AND DANGEROUS TO SAY THE LEAST.*DT*JB

THE VEHICLE'S START STOP SYSTEM OR TRANSMISSION SEEMS TO BE SLUGGISH LEADING TO VARIOUS BOUTS OF HESITATION ESPECIALLY WHEN SLOWING DOWN AND COASTING AT A SLOW SPEED AND THEN TRYING TO ACCELERATE. THIS WAS ESPECIALLY NOTICEABLE WHEN ATTEMPTING TO TURN LEFT FROM A LEFT TURN LANE AND HAVING THE CAR HESITATE FOR WHAT FELT LIKE A SECOND OR TWO WHICH COULD LEAD TO A CRASH IF SOMEONE WAS COMING IN THE OTHER DIRECTION.

CHECK ENGINE LIGHT CUTS ON WITH OVERHEATING AND EPS ERROR WHEN STARTING CAR SOMETIMES. WHEN YOU SHUT OFF CAR IT CUTS OFF AND RETURNS TO NORMAL. IT STARTED LAST YEAR AND HAS CONTINUED, I WAS TOLD IT MAY BE A SENSOR SHORTAGE.

FRONT RIGHT SIDE MARKER IS DEFECTIVE. THERE SEEMS TO BE A RECALL FOR THIS EXACT ISSUE FOR MY EXACT MAKE AND MODEL BUT AUDI SAYS THE RECALL HAS ALREADY BEEN DONE. I'M THE 2ND OWNER SO I DON'T KNOW.

VEHICLE SUDDENLY WOULD NOT ACCELERATE FROM A STOP ON CITY STREET UNTIL IT REACHES 2500 RPM. CHECK ENGINE LIGHT CAME ON. TOWED TO DEALERSHIP SAID CATASTROPHIC ENGINE FAILURE. I WAS TOKD WILL NEED NEW ENGINE.VEHICLE WAS PROPERLY MAINTAINED. ONLY 45000 MILES.