AUDI Complaints

2018 Audi A5 Sportback has 16,500 miles only on it. Used for city driving only; never off road. Recently went in for annual inspection and was told that my right rear coil spring had snapped in two and vehicle was unsafe to drive. Took vehicle to local Audi dealer and they confirmed broken coil spring; they wanted $3000 to repair the vehicle. I took the vehicle instead to a local mechanic who did the repair--replacement of both broken right rear spring and one on left side--for ~$1000. Mechanic noted that he has seen and repaired many Audis with similar snapped rear coil springs.

I am reporting severe vehicle safety defects and merchant safety non-compliance regarding a 2014 Audi A4. The vehicle was financed with severe, undisclosed engine defects, specifically extreme oil consumption and catastrophic coolant leaks. When I requested warranty repairs, a dealership representative named Stephen explicitly instructed me in writing via text message to intentionally operate the vehicle with active oil and coolant failures until the engine suffered a total mechanical blowout. Relying on this directive, I operated the vehicle, resulting in a sudden engine seizure inside a high-traffic 4-way light intersection placing my safety in immediate jeopardy. Additionally, the dealership lied stating the service brakes were brand new, but they were dangerously worn down and squeaking upon delivery, failing basic intake safety standards. I possess full text transcripts verifying these inspection lies and bad-faith directives.

While driving the vehicle after a bump in a pot-hole there was loud clunking noise from the engine compartment and car stopped suddenly. There was a risk of getting hit by the car from behind. Car was towed to Audi Service Center and found to have a Connecting Rod Bearing Failure damaging the whole engine. The act is still at the repair shop and should be available for inspection. It was inspected by the authorized Audi Service center. Insurance advisor will be taking look at it also. There was no warning, messages, or any other symptoms of any problem prior to the incident.

Mileage at time of incident: Approximately 4,000 miles Date of incident: XXX Location: [XXX] Incident description: My vehicle was in neutral while going through an automatic car wash, as instructed. When the exit signal indicated it was clear to proceed, with my foot on the brake, I shifted into drive. The vehicle accelerated on its own, without corresponding accelerator pedal input, and struck the building adjacent to the car wash. The vehicle did not exit the building on its own, so I shifted into reverse. The vehicle again accelerated on its own and struck a structural beam. I applied continuous pressure to the brake pedal throughout the incident. The vehicle did not respond immediately, but the brakes eventually engaged and brought the vehicle to a stop. The vehicle's rear obstacle-detection and automatic braking sensors, which normally engage under similar low-speed reversing conditions, did not activate at any point during this incident. The airbags also did not deploy after the vehicle struck the building. Video footage of the incident shows the vehicle moving at low speed with no visible braking response until the vehicle came to a stop. Police and fire department personnel responded to the scene. No injuries were reported. Property damage occurred to a vinyl fence, an adjacent building, and an interior wall of a business inside that building. I requested that the vehicle's Event Data Recorder (EDR) be reviewed by the dealership/manufacturer prior to any repairs, to determine throttle position, brake switch status, and sensor activity at the time of the incident. As of this report, Audi sent an engineer to inspect the vehicle on XXX and has since provided me with a rental car. I am still awaiting the results of that inspection. Components involved: Engine/motor, electronic throttle control, service brakes, parking assist/sensors, forward collision/automatic braking system I am filing this report because I was genuinely afraid for my safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

NHTSA Vehicle Safety Complaint – 2022 Audi Q5 I am reporting a potential safety defect involving water intrusion through the panoramic-roof drainage system of a 2022 Audi Q5 and resulting damage to the vehicle's electrical system. The vehicle was purchased with a rebuilt title at approximately 8,000 miles following minor dents/scratches and was fully operational. We drove approximately 23,000 additional miles without water-intrusion or electrical problems. Following heavy rainfall, water entered the vehicle and reached the comfort module, wiring and connectors, causing corrosion and extensive electrical damage. While driving, the vehicle began stalling and its lights/electronics started flashing. After we stopped, it would not start again. Audi estimated approximately $12,000 to repair the vehicle by replacing the comfort module/connectors and cutting and splicing the affected wiring harness to new connectors. Our insurer, Progressive, considers this a safety concern because the affected wiring harness connects with other vehicle systems and recommends replacement of the entire harness rather than splicing it. Audi TSB 2075969/2 addresses water intrusion in 2018–2023 Q5/SQ5 vehicles and states that panoramic-roof drain hoses may become kinked during headliner installation, blocking drainage and allowing water into the vehicle. Audi also issued Safety Recall 90S9/NHTSA 21V-947 concerning liquid reaching the gateway control module in 2018–2022 Q5/SQ5 vehicles, recognizing that water-related electrical failure can cause reduced engine power and increase crash risk. Our vehicle experienced an electrical malfunction while driving after water intrusion. I request that NHTSA investigate whether this known Q5 panoramic-roof drainage defect presents a safety defect requiring recall action. The vehicle is preserved and available for inspection.

I am reporting an unresolved safety defect involving my Audi Q6 e-tron. Before August 5, 2026, the vehicle had repeated intermittent electronic/system malfunctions, including safety warnings, systems becoming unavailable, loss of audio, Apple CarPlay failures, “technical error” messages, and the interface freezing on loading screens even after restarting. I have photos and videos documenting many of these issues. The vehicle was taken to an Audi dealer on August 5 and returned August 12 after service that included a KD2 update. On August 17, while making a left turn through an intersection, the driver’s seat suddenly moved substantially/full rearward as the steering wheel/power steering column moved all the way upward. This changed my driving position while the vehicle was moving. I could no longer properly reach the accelerator and had difficulty maintaining control, creating an immediate risk of losing control or collision. I could not determine whether the vehicle also temporarily failed to respond to accelerator input or whether my inability to reach it was caused entirely by the seat movement. There were no warning lamps, messages, chimes, or other symptoms immediately before or after the event. The vehicle was returned to the Audi dealer and escalated to Audi corporate. A TAC case was opened and a regional case manager assigned. On August 26, the dealer advised there were no fault codes identifying the cause. The dealer did not state that the event had been reproduced and did not identify a failed component. The MMI was reset/updated again, but no definitive cause or repair was identified. The precise failed component is unknown, but the event involved the power driver’s seat and power steering-column positioning systems. The vehicle is available for inspection upon request.

Transmission fail while driving and stationary at traffic light. Main DTC: P179F00 - Drive sensor position: malfunction Additional DTC: P179E00 - Drive sensor position: electrical malfunction ABS: 00473 Parking brake: U111300 TCM: 01315 This situation occurred 3 times in the past 3 weeks while driving or being stationary at a traffic light. Event triggers loud warning sounds, red flashing lights/icons in dashboard, total loss of power while engine still running. At this time, this problem creates highly dangerous driving conditions with random total loss of power. The situation is temporarily remedied if engine is shut off and restarted.

The primary MMI display screen on this brand-new 2026 Audi Q5 Sportback frequently goes completely black and enters an initialization loop while driving, remaining frozen for 5 continuous minutes. This defect completely disables the backup camera and critical safety instrument clusters while the vehicle is in motion. The manufacturer has opened a Corporate TAC Case but the dealership cannot resolve the software/hardware boot failure and is attempting to return the vehicle without a fix, creating an immediate highway safety risk

Dry, safety-only. No dealer-conduct language, no corporate case number — this channel is about the defect. Vehicle: 2022 Audi SQ5 (VIN [XXX]). On XXX, the vehicle experienced a complete loss of electrical power and became inoperable. Independent inspection found water intrusion and debris accumulation in the rear drainage channels, in direct contact with the wiring harness and battery. Multiple electronic modules malfunctioned: the rear wiper activated without command, the third brake light remained illuminated, and the vehicle would start briefly before shutting off and entering limp mode. The condition was confirmed by the servicing dealer and repaired under Audi Warranty Extension U76, which addresses water intrusion (repair completed XXX). A sudden, complete loss of electrical power presents a safety risk, particularly if it occurs during operation. Submitting so the concern is on record and to determine whether other vehicles are affected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During a recent inspection at Audi Chantilly (Virginia), the service department inspected cracked upper control arm bushings in the front suspension that were noted during a recent service to install new tires and perform an alignment (see attached photos. There is cracking and what appears to be some type of fluid leakage). The dealership denied warranty coverage, claiming these are merely "cosmetic stress cracks." This is contrary to what the TSB for this issue instructs the dealer/technician to do. Audi Technical Service Bulletin (TSB) #2060855: This directive explicitly addresses "damage identified on the bonded rubber bush of the upper rear link" and instructs technicians to "Replace the damaged rubber mounting of the upper rear link on both sides of the vehicle." The other reason the vehicle was in for service is to investigate low-speed binding, shuddering, bouncing, or rubbing noise during tight or wide low-speed turns, commonly known as the "Quattro Rumble". The technician noted that this was a comfort issue. Again, there is a TSB from Audi that addresses this issue: Audi Technical Service Bulletin (TSB) #2059057: This bulletin explicitly addresses the low-speed turning shudder and binding ("Quattro Rumble") inherently caused by premature degradation of the AWD clutch pack fluid, which mirrors the dynamic turning symptoms my vehicle is exhibiting. Both issues are indications of premature wear. Audi is trying to wait until the 4year/50k warranty expires so that I'll be forced to pay for both repairs instead of fixing them under the warranty that is currently still valid. For reference, this vehicle has just under 21k miles. There is no way either of these issues should occurring.