AUDI Complaints

AFTER MOST RECENT SOFTWARE UPDATE, THE BACKUP CAMERA DOES NOT AUTOMATICALLY ENGAGE OR DISPLAYS A BLACK SCREEN. THE BACKUP CAMERA PREVIOUSLY WORKED FINE. OTHER TIMES, IT WILL DISPLAY THE FRONT FACING CAMERA INSTEAD OF THE REAR CAMERA DESPITE BEING IN REVERSE.

EVERY TIME IT RAINS THE TECHNOLOGY SENSORS MALFUNCTION EX: THE BLIND SPOT, LANE CHANGE ASSIST, INTERSECTION ASSIST, AUDI PRE SENSE, AND REAR CROSS-TRAFFIC ASSIST. ALSO THE CENTER CONSOLE HAS BLACKED OUT OF A FEW OCCASION WHEN THE VEHICLE WAS IDLE AND MOVING. AND OVERTIME I HAVE BROUGHT IT IN FOR REPAIR AND SHOWED THE VIDEO, THEY STATE THE DIAGNOSTIC DOES NOT PICK UP ANY ERRORS AND THAT THE VEHICLE IS PERFORMING PROPERLY DESPITE THE VIDEOS I HAVE PROVIDED. THE FINAL RESULT IS ALWAYS THEY HAVE PERFORMED A SOFTWARE UPDATE!

TOOK MY VEHICLE TO THE DEALER FOR NEW BRAKE PADS BRAKES AND ROTORS. UPON LEAVING THE CAR WAS MAKING A LOUD NOISE ON THE RIGHT SIDE. I CALLED THE DEALER TO COMPLAIN AND WAS TOLD IT WILL WEAR OFF. EXT FEW TIMES I DROVE THE BRAKES FAILED. I CALLED AUDI AND BROUGHT MY CAR BACK AND NOW THEY WANT ME TO BY BACK BRAKES AND CALLI ER FOR BOTH SIDES WHEN THE WORK WASN'T DONE PROPERLY TO BEGIN WITH.

MY CAR STARTED TO SMELL LIKE GAS AND WHEN I TOOK IT TO THE DEALER THE SAID IT WAS THE FLANGE/ FUEL PUMP AND THAT THE RECALL WAS ALREADY DONE BUT THE SAME ISSUE PERSIST. THE YET ME DRIVE HOME WITH GAS POURING OUT OF MY CAR AFTER SEEING IT AND WANT TO CHARGE ME 1800 FOR A RECALLED PART. I WAS TERRIBLY SCARED AND CANNOT DRIVE AN UNSAFE CAR.

MY AUDI A3 CONTINUALLY HAS A PRESENCE SYSTEM FAULT WHEN THE CAR STARTS WHICH INDICATES THAT THE SYSTEM IS NOT FUNCTIONING PROPERLY. AS A RESULT IT TURNS OFF THE PASSENGER AIRBAG EVEN WITH THE SEAT OCCUPIED WHICH IS A SAFETY HAZARD. AUDI HAS INDICATED THAT THIS IS DUE TO A FAULTY SENSOR. I HAVE BROUGHT THIS ISSUE TO AUDI.S ATTENTION FOR OVER FOUR YEARS WITH NO RESOLUTION. THIS ISSUE HAS CONTINUED DESPITE A PRIOR RECALL SERVICE ON ANOTHER CONNECTOR WITH THE PODS SYSTEM HOWEVER IMMEDIATELY AFTER THAT FIX THE ISSSUE CONTINUED AND AUDI INDICATES IT ACTUALLY LIKES WITH A FAULTY SENSOR. THIS ISSUE OCCURS RANDOMLY WHEN THE VEHICLE IS STARTED OR WHILE ALREADY DRIVING, THE ERROR MAKES A LOUD NOISE AND PUT AN ALERT ON THE MAIN DASHBOARD WHICH IS UNNERVING AND DISTRACTING WHILE DRIVING. I PREVIOUSLY PROVIDED AUDI PICTURES OF THE ALERT MESSAGES MULTIPLE TIMES OVER SEVERAL YEARS WITH NO RESOLUTION.

FUEL WAS FOUND LEAKING FROM THE ROLLOVER VALVE NIPPLE ON THE FUEL TANK. THIS NIPPLE HAS BEEN KNOWN TO CRACK WHEN THE METAL VENTILATION LINE LINE ADDS STRESS TO THE PLASTIC NIPPLE. GASOLINE WAS FOUND IN A PUDDLE ON THE FLOOR AT THE LEFT/ REAR OF THE CAR. AUDI HAS RECALLED AND REPAIRED THIS DEFECT ON LATER YEAR A6S BUT AUDI OF AMERICA, INC. REFUSED TO REPAIR THE 1998 A6. THE GAS TANK ON THE 98 A6 IS IDENTICAL TO THE GAS TANK ON THE RECALLED VEHICLES. THE NATIONAL HIGHWAY SAFETY ADMINISTRATION HAS ALREADY DETERMINED THAT THESE FUEL TANKS PRESENT A SERIOUS FIRE HAZARD AND PARTICIPATED IN A RECALL. THIS RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL A6 VEHICLES WITH THE DEFECTIVE PLASTIC NIPPLE INCLUDING THE 1998 AUDI A6 IN QUESTION.

AUDI ISSUED A TECHNICAL SERVICE BULLETIN THAT I FOUND ON YOUR WEBSITE. THIS BULLETIN WAS REGARDING THE EXACT PARTS THE DEALER (AUDI) IDENTIFIED AS BEING AFFECTED ON MY CAR (HIGH PRESSURE FUEL PUMP, CAM FOLLOWER, AND CORRESPONDING INTAKE CAMSHAFT CAM LOBE). THIS BULLETIN (NOT A RECALL, BUT DISTRIBUTED INTERNALLY TO DEALERSHIPS) CLEARLY STATES THAT THIS IS A WIDESPREAD ISSUE THAT AFFECTED ALL VIN RANGES OF SPECIFIED AUDI MODELS FROM 2005-2007 THAT INCLUDED MINE. AUDI EXTENDED DRIVETRAIN COVERAGE ON THESE VEHICLES TO 10YR/120K MI. THIS ISSUE CAUSES A WORSENING LOSS OF POWER UPON ACCELERATING (MAKING DRIVING AT ALL SPEEDS DANGEROUS) AND EVENTUAL ENGINE FAILURE IF LEFT ALONE. I AM THE 3RD OWNER OF THIS CAR, SO I DID NOT RECEIVE THE INTENDED LETTER FROM AUDI STATING THE SPECIFICS OF THIS COVERAGE EXTENSION. MY VEHICLE IS CURRENTLY AT ~110K MILES AT THE TIME OF THIS SERVICE (~4-5 DAYS AGO). UPON BRINGING THIS BULLETIN TO THE ATTENTION OF AUDI SERVICE MANAGER, HE DID NOT ASK ME FOR THE BULLETIN NUMBER OR REVISION, HE JUST DENIED COVERING IT VERBALLY SAYING THE COVERAGE WAS "10YR/120K MI, WHICHEVER CAME FIRST" BUT WOULD NOT SEND ME A COPY OF THE EXTENSION LETTER PROVING THIS. THE COST OF REPAIRS RELATED TO THIS ISSUE IS ~$5,600. I OPENED A CASE WITH AUDI OF AMERICA. I PROVIDED THE REQUESTED INFO, AND WAS STILL NOT SENT/EMAILED A COPY OF THIS LETTER, OR PROOF THAT IT WAS SENT TO THE OWNER OF THE VEHICLE. I WAS TOLD CASES TAKE UP TO A WEEK TO REVIEW (THEY WOULD NEED ME TO PROVIDE SERVICE RECORDS FOR THE VEHICLE, ETC). I WAS CALLED LESS THAN 24HRS LATER THAT THE CASE WAS DENIED, BEFORE I PROVIDED ANY INFO OR PLED MY CASE THAT A COMPANY WITH THE SLOGAN "TRUTH IN ENGINEERING" SHOULD STAND BEHIND AN ACKNOWLEDGED ENGINEERING FLAW. REPAIRS ARE ~1.5X THE VALUE OF THE CAR. I DON'T HAVE THE MONEY TO FIX THIS AND IT CREATES AN UNSAFE DRIVING CONDITION. PLEASE HELP.

2017 AND NEWER AUDI VEHICLES WITH REAR CROSS TRAFFIC ALERT AND POSSIBLY THOSE WITH JUST AUDI PRE-SENSE ARE EXTREMELY FREQUENTLY GENERATING FALSE POSITIVES WHEN REVERSING. THE SYSTEM IS INCORRECTLY SENSING AN OBJECT AND ACTIVATING THE PARKING BRAKE TO AVOID A COLLISION. THIS RESULTS IN A SUDDEN VEHICLE JERK, BRAKES SCRAPING, AND IMMEDIATE CONFUSION FOR THE DRIVER. I HAVE PERSONALLY EXPERIENCED THIS ON NUMEROUS OCCASIONS WHEN REVERSING AND HAVE ATTACHED DOZENS OF COMPLAINTS SHOWING THIS IS A WIDESPREAD FAULT IN THE DESIGN OF THE SYSTEM. IT IS FALSELY ACTIVATING BECAUSE IT IS NOT ACCURATELY TUNED TO DETECT AN INCOMING OBJECT. HTTPS://WWW.AUDIZINE.COM/FORUM/SHOWTHREAD.PHP/784663-GRINDING-IN-REVERSE HTTPS://WWW.REDDIT.COM/R/AUDI/COMMENTS/7WKJUP/FALSE_PRESENSE_WARNINGS_SCARING_THE_LIVING_[XXX]/ HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q5-SQ5-MKII-DISCUSSION-218/SQ5-AUTO-BRAKE-REVERSE-2959805/ HTTPS://WWW.AUDIWORLD.COM/FORUMS/AUDI-A5-S5-RS5-COUPE-CABRIO-B9-220/WEIRD-GRINDING-NOISE-STOPPING-WHILE-REVERSE-2937261/ HTTPS://WWW.REDDIT.COM/R/AUDI/COMMENTS/6G3M0P/2018_S5_SPORTBACK_REVERSE_GRINDING_SOUND_PARKING/ PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

EXCESSIVE OIL CONSUMPTION. MY ENGINE BURNS EXCESSIVE OIL. I HAVE TO ADD MORE OIL AFTER DRIVING EVERY FEW 100 MILES.

I AM EXPERIENCING ISSUES WITH THE PASSENGER SEAT AIRBAG. AIRBAG IS DISABLE WHEN PASSENGER IS SAT ON THE SEAT. ADDITIONALLY, THE SEATBELT SENSOR CALLS FOR FASTENING WHEN NO ONE IS SAT ON THE SEAT, PASSENGER SIDE AS WELL. I BELIEVE MY VEHICLE IS EXPERIENCING ISSUES ALREADY ACCOUNTED FOR IN THE MOST RECENT RECALL.