AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 AUDI Q5- CHICAGO, IL
CAR SUDDENLY TIED WHILE DRIVING IN CITY; ENGINE/ALL SYSTEMS SHUT OFF. IT TOOK SEVERAL HOURS FOR ROADSIDE ASSISTANCE TO ARRIVE, AND THE 1ST 2 TOWING COMPANIES COULD NOT DISENGAGE THE BRAKING SYSTEM TO LOAD ONTO TRUCK! ONCE VEHICLE TOWED TO AUDI DEALER, THEIR DIAGNOSIS WAS "GATEWAY CONTROL MODULE J533, WATER IN CONTROL MODULE, CORROSION IN CONNECTOR, CAUSING FUSE FOR GATEWAY CONTROL UNIT TO BLOW" WE WERE TOLD BY DEALER THAT "LIQUID MUST HAVE SPILLED INTO AREA BEHIND REAR SEATS". WE HAVE NO YOUNG CHILDREN, AND NOBODY WAS RECENTLY SITTING IN REAR SEAT. VEHICLE IS PARKED IN GARAGE AND IS IN EXCELLENT CONDITION; 2 YEARS OLD / 24,000 MILES. THIS WAS A $3,200 REPAIR NOT COVERED UNDER WARRANTY. THIS SOUNDS LIKE A DESIGN DEFECT. AFTER SEVERAL COMMUNICATIONS I HAD WITH AUDI USA AND LOCAL DEALER, THOSE (2) PARTIES TOLD ME THIS REPAIR WOULD BE COVERED AS A "GOODWILL ADJUSTMENT" NOT A "WARRANTY ITEM". I FOUND SIMILAR REPORTS ONLINE: HERE IS A DISCUSSION I STARTED ON AN ONLINE FORUM: HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q5-SQ5-MKII-DISCUSSION-218/CONTROL-MODULE-RUINED-MOISTURE-CORROSION-3001605/PAGE3/ ANOTHER ONE I FOUND: HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q5-SQ5-MKII-DISCUSSION-218/COMPLETE-ENGINE-CONTROL-MODULE-FAILURE-2952745/ ATTACHED IS INVOICE. SYSTEM WILL NOT ALLOW ME TO UPLOAD PHOTOS THEY SENT ME DUE TO FILE SIZES. REPAIR TOOK ALMOST A MONTH TO COMPLETE. WE ENDED UP RENTING A CAR FOR A WEEK-LONG ROAD TRIP AS THE DEALER LOANER IS ONLY FOR LOCAL USE.
Source: NHTSA WEB SITE -
2013 AUDI S5- DOWNERS GROVE, IL
MY CAR WENT INTO LIMP MODE WHERE THE TRANSMISSION DOESN'T ENGAGE AND COME TO FIND OUT IT WAS THE MECHATRONIC UNIT IN THE TRANSMISSION AND A VERY WELL KNOWN PROBLEM. THE CAR WOULDN'T MOVE WHEN I WAS ON A BUSY ROAD. IT SAID CONTINUE TO DRIVE BUT I COULDN'T. IT HAPPENED AT 65K MILES. I HAD IT REBUILT FOR OVER $2000 AND THE CAR IS VERY WELL MAINTAINED.
Source: NHTSA WEB SITE -
2016 AUDI TT- MAUMELLE, AR
THE TRIM ON BOTH SIDES OF THE FRONT SEATS IS LOOSE AND BROKEN, I AM CONCERNED THAT THE AIRBAG WON'T DEPLOY PROPERLY IF NOT ADDRESSED BY AUDI. THE DEALERSHIP WANTS $2700 TO FIX THIS ISSUE. I HAVE CONTACTED AUDI CUSTOMER CARE AND THEY HAVE ADVISED THAT IT IS CUSTOMER PAY DUE TO BEING OUTSIDE THE WARRANTY PERIOD.
Source: NHTSA WEB SITE -
2019 AUDI Q7- MCLEAN, VA
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.
Source: NHTSA WEB SITE -
2018 AUDI A4- WASHINGTON, DC
ENGINE MALFUNCTION PREVENTED THE VEHICLE TO ENGAGE AND A SIGNIFICANT LAG. CORRECTION OF THE FAILURE HAS BEEN ATTEMPTED TWICE AND A THIRD ATTEMPT TO CORRECT MALFUNCTION IS CURRENTLY IN PROGRESS WITH NO MOVEMENT AS OF YET. GAS TANK HAS BEEN DRAINED AND REFILLED AND DID NOT CORRECT ISSUE. DEFINITELY NOT A GASOLINE TYPE ISSUE.
Source: NHTSA WEB SITE -
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2016 AUDI Q3- STUART, FL
CONTINUE TO MALFUNCTION WHILE DRIVING. LIGHT,BRAKE, SEAT LIGHT,SYSTEM LIGHT,TIRE PRESSURE LIGHT, STEERING LIGHT, EVERYTHING IS MALFUNCTION INCLUDING THE BATTERY LIFHT,LIGHT, UT WOULDN'T START,HAD THE BATTERY REPLACE AND ALL THE LIGHTS STILL ON ON THE VEHICLE. AFAID TO DRIVE IT THAT IT COULD CATCH ON FIRE WITH THE ELECTRICAL SYSTEM MALFUNCTION. WOULD NOT START SITTING HAD TO JUMP IT TO GET HOME.
Source: NHTSA WEB SITE -
2019 AUDI Q7- WEST COVINA, CA
VEHICLE STABILITY WHILE DRIVING ON AUTOMATIC DRIVING /LANE KEEPING SYSTEM FAILED 3 TIMES ALMOST CAUSING VEHICLE TO LOOSE CONTROL AND CRASH. ON 4 OTHER OCCASIONS THE VEHICLES LANE KEEPING FAILED TO KEEP BETWEEN LANES AND INSTEAD VEAR VEHICLE IN DIFFERENT STEERING DIRECTIONS, FORCING ME TO PULL AGAINST THE STEARING WHEEL TO GO BACK STRAIGHT. AUDI AMERICA AND LOCAL DEALER CONTINUE TO SAY EVERYTHING IS OK BUT ON ALL THREE OCCASIONS I HAD WITNESSES IN MY CAR.
Source: NHTSA WEB SITE -
2006 AUDI A4- CLIO, MI
MY PERSONAL AUDI A4 WAS INVOLVED IN A FRONT END COLLISION ON AN INNER-CITY ROAD DUE TO LOSS OF FRICTION ON FROZEN ICE. DESPITE THERE ONLY BEING A DRIVER PRESENT IN THE CAR, THE DRIVER SIDE AIRBAG FROM THE STEERING WHEEL DID NOT ACTIVATE WHILE THE PASSENGER SIDE AIRBAG DID. I HAD ALREADY PREVIOUSLY CHECKED THE TAKATA RECALL, WHICH AFFECT THE EXACT MODEL OF MY VEHICLE, YET WHEN I ENTERED THE VIN, IT DISPLAYED THAT NO RECALLS WERE PRESENT. THE COLLISION HAPPENED AT A SPEED OF LESS THAN 25 MPH, AND THE UNNEEDED DAMAGE COSTS PF THE PASSENGER SIDE AIRBAGS ALONGSIDE THE HEALTH RISKS OF NOT HAVING AN AIRBAG DEPLOY FOR THE DRIVER HAS LED ME TO FILING THIS COMPLAINT AS IT WAS A VERY UNPLEASANT EXPERIENCE.
Source: NHTSA WEB SITE -
2005 AUDI A4- VALLEY CITY, OH
AIR BAG LIGHT ON,RAN CODE, STATES BAD IGNITER RAN GOOGLE SEARCH SAYS 2005 A4 QUALIFIES FOR RECALL AUDI DEALER STATES NOT ON LIST FOR AIRBAG RECALL THIS IS A SAFETY ISSUE AND SHOULD BE REPAIRED AT NO COST TO ME
Source: NHTSA WEB SITE -
2004 AUDI A4- OKOLONA, MS
I ORIGINALLY HAD 3 RECALLS ON MY VEHICLE I CALLED IN TO SEE ABOUT GETTING THEM FIXED FREE OF CHARGE AS EXPLAINED IN THE RECALL TECH BULLETIN .THE CUSTOMER SERVICE REPRESENTATIVE PROCEEDED IN GETTING ALL OF MY INFORMATION THEN AFTER DOING SO TELLS ME THERE ARE NO RECALLS ON MY VEHICLE AND PROCEEDED TO UPDATE MY CARS INFO SHORTLY AFTER I WENT BACK TO THE ORIGINAL SITE OF THIS RECALL PUT IN MY CARS INFO AGAIN AND ALL THE RECALLS THAT WAS ONCE AVAILABLE FOR MY VEHICLE WAS MYSTERIOUSLY GONE.I NEVER RECEIVED A NOTICE AND NEVER GOT IT FIXED. NOW THE RECALL THAT WAS ORIGINALLY POSTED ARE STARTING TO BE NOTICEABLE ON MY VEHICLE SUCH AS THE DEFECTIVE WATER PUMP, DEFECTIVE HEADLIGHTS AND DEFECTIVE AIRBAG SITUATION WHAT CAN I HAVE DONE ABOUT THIS ISSUE
Source: NHTSA WEB SITE