AUDI Complaints

View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 AUDI Q5
    - FALLS CHURCH, VA

    I RECENTLY PURCHASED A 2020 AUDI Q5. IT WAS 6 WEEKS OLD AND HAD ABOUT 2300 MILES ON THE ODOMETER. WHEN PULLING OUT OF A PARKING SPACE THE CAR DIED. I COULD NOT GET IT STARTED NO MATTER WHAT I DID. I COULD NOT EVEN GET THE FLASHERS TO TURN ON (TO THE IRE OF THOSE TRYING TO EXIT THE LOT.) AFTER HAVING IT TOWED (I WAS ON VACATION, NO LESS!) I LEARNED THAT THE ELECTRICAL DISTRIBUTION SYSTEM WAS DEFECTIVE AND HAD TO BE REPLACED. I AM JUST GRATEFUL THIS DID NOT GIVE OUT ON A 55 + MPH HIGHWAY, WHICH COULD HAVE BEEN LIFE THREATENING. ALSO, SINCE THE GEAR SHIFT IS ELECTRIC, THERE IS A WAY TO PUT THE CAR IN NEUTRAL FOR TOWING PURPOSES. THIS SYSTEM DID NOT WORK AND MY CAR HAD TO BE TOWED BACKWARD WHILE IN DRIVE.

    Source: NHTSA WEB SITE
  • 2015 AUDI S3
    - PLAINVIEW, NY

    TL* THE CONTACT OWNS A 2015 AUDI S3. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS), HOWEVER A FAILURE OCCURRED. THE CONTACT STATED WHILE DRIVING 30 MPH, THE AIR BAGS WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUDI OF HUNTINGTON LOCATED AT 363 E. JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746, WHERE IT WAS DIAGNOSED WITH NEEDING THE PODS (PASSENGER OCCUPANT DETECTION SYSTEM) SYSTEM REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 AUDI A4
    - CLANTON, AL

    2003 AUDI A4 3.0 CABRIOLET CONVERTIBLE STARTED SHIFTING ROUGH AND HESITANT AND SHUT OFF, CRANKED BACK UP WENT INTO LIMP MODE AND ALL THE SHIFTING GEAR LIGHTS CAME ON R N D 2 , BARELY MADE IT BACK HOME, PUT CODE READER ON CAR HAD A LOT OF CODES ON IT I RESET CODES BUT RND2 LIGHTS STILL ON , POSSIBLE BAD TCM?

    Source: NHTSA WEB SITE
  • 2019 AUDI A6
    - SENOIA, GA

    I HAVE A 2019 A6 3.0T QUATTRO WITH A SAFETY ISSUE WHEN EXITING THE DRIVER DOOR WHILE AUTO IS IN PARK WITH ENGINE RUNNING. I BROUGHT THIS TO THE ATTENTION OF THE DEALER ON 15 JULY WITH AUDI TECH SERVICE SUGGESTING TO REPLACE DOOR LATCH AND STATING VEHICLE OPERATES "NORMALLY AS DESIGNED" WHEN COMPARED TO SIMILAR VEHICLE. THE SAFETY ISSUE STILL EXISTS WITH HAVING TO PULL DOOR LATCH TWO, THREE AND FOUR TIMES TO EXIT THE AUTO AND OCCASIONALLY HAVING TO KILL THE ENGINE TO EXIT. THIS IS NOT NORMAL. THREE WITNESSES FROM THE DEALERSHIP VERIFIED MY STRUGGLING TO EXIT MY AUTO WHILE IN PARK. I WAS TOLD THE 2019 A6S AND A8S HAVE THIS ISSUE AND THE A8 ON THE DEALERSHIP FLOOR IS WORSE THAN MINE. I CONTACTED AUDI CARE ADVOCATE LINE ON 27 JULY AND A CASE # WAS CREATED. SINCE THEN I HAVE CONTACTED SEVERAL TIMES WITH ABSOLUTELY NO RESPONSE. MY AUDI DEALERSHIP SAID NO AUDI CONTACT WAS MADE TO THEM, AS I WAS LED TO BELIEVE WOULD TAKE PLACE BY THE ADVOCATE. AS A 30+ YEAR HUGELY POSITIVE AUDI CUSTOMER WITH MY PRESENT A6 AS MY 11TH AUDI YOU CAN IMAGINE MY DISAPPOINTMENT IN AUDI'S LACK OF CONCERN AND LACK OF RESPONSE. I HAVE SINCE POSTED ON THE AUDI USA FACEBOOK AND WAS IMMEDIATELY ASKED TO PM THEM. I BELIEVE THE DRIVER DOOR HAS A "DESIGN FLAW" WHICH CAUSES AN ISSUE WITH THE NEED TO EXIT IN AN EMERGENCY. AUDI IS REFUSING TO TAKE RESPONSIBILITY AND HAS CLAIMED TO HAVE "DOCUMENTED" MY "SENTIMENTS AND FEEDBACK". AUDI CORPORATE IS IGNORING AND DISMISSING WHAT SEEMS TO BE A HORRIFIC NEW DESIGN FLAW. VERY SCARY!!

    Source: NHTSA WEB SITE
  • 2016 AUDI S3
    - COPPELL, TX

    DASHBOARD WARNING LIGHTS INDICATING AIR BAG IS OFF EVEN WHEN PASSENGER SEAT IS OCCUPIED. UNDER WARRANTY SERVICE WAS PERFORMED AND FAILED TO ADDRESS THE ISSUE, WAS TOLD BY DEALER THAT THE REPAIR WOULD BE $1400 DESPITE SAFETY RECALL AND INADEQUATE EFFORT MADE TO REPAIR VEHICLE SAFETY ISSUE UNDER WARRANTY. AUDI OF GRAPEVINE, TEXAS APPEAR TO BE CROOKS.

    Source: NHTSA WEB SITE
  • 2012 AUDI A6
    - TROY, NY

    I WAS DRIVING MY VEHICLE & NOTICED A FUEL SMELL. WHEN I GOT TO MY DESTINATION SHORTLY DOWN THE ROAD (~1 MILE) I INSPECTED MY ENGINE FOR THE SOURCE OF THE SMELL & FOUND FUEL LEAKING DOWN THE FRONT OF MY ENGINE FROM UNDER THE SUPERCHARGER. AFTER DISASSEMBLING THE TOP OF THE ENGINE I FOUND THE INJECTOR SUPPORTS TO BE THE OLD RECALLED PARTS (VERIFIED WITH ENGRAVED PART NUMBERS). I THEN CALLED THE AUDI DEALER THAT SUPPOSEDLY PERFORMED THE RECALL AND EXPLAINED THE SITUATION. THEY WERE VERY DISMISSIVE & ADVISED ME TO BRING THE VEHICLE IN. AFTER A FEW DAYS (4-7) THEY ADVISED ME THEY WOULD BE HAVING A REPRESENTATIVE FROM AUDI COME LOOK AT IT. I ATTEMPTED TO CONTACT AUDI MULTIPLE TIMES FOR A LOANER VEHICLE WITH NO RESPONSE. AFTER MULTIPLE DAYS OF REACHING OUT, I SHOWED UP TO THE DEALER & WAS GIVEN A LOANER VEHICLE DUE TO THE KINDNESS OF ANOTHER ADVISOR. THE RECALL: 24AP FUEL INJECTION SYSTEM LEAK. IN THE AUDI NOTIFICATION TO THE NHTSA THEY SPECIFICALLY CALL OUT THE INJECTOR SUPPORT BEING REVISED UNDER "DESCRIPTION OF REMEDY" STATING " IMPLEMENTATION OF REINFORCED FUEL RAIL RETAINING BRACKET" & RECEIVED AN UPDATED PART NUMBER WHICH CHANGED FROM 06D133036H TO 06D133036K. I AM WORRIED MORE PEOPLE COULD HAVE THIS POTENTIALLY FATAL ISSUE DUE TO THE LACK OF CRAFTSMANSHIP SHOWN AT THAT DEALER. THE ISSUE COULD BE SWIFTLY COVERED UP IF THE CUSTOMER DOES NOT HAVE THE MECHANICAL INCLINATION TO VERIFY CORRECT WORK IS BEING PERFORMED ON THEIR VEHICLE.

    Source: NHTSA WEB SITE
  • 2005 AUDI A4
    - FT WORTH, TX

    NOTICED AIR BAG LIGHTS ON DIDNT THINK QUICK , ALSO I NOTUCED ELECTRICAL ISSUE HERE & THERE. ENGINE RUNS & SOUNDS LOUDER WHEN USING A/C. WHEN YOU GO TO SHUT OFF VEHICLE THERES A LOUD THUMP THUMP NOISE AT THE END FIR ABOUT 3 MINS OR SO , PROBLEMS STARTING THE ENGINE , BACK WINDSHIELD WIPER TURNS ON BY ITS SELF , A WEEK AGO THE LIGHT IN THE BAVK TURNS ON BY IT SELF. OTHER ENGINE PROBLEMS NOT SURE IF ALL TIED IN TOGETHER I JUST STARTED MY PURCHASE ON 7/21/2020 FROM A CAR DEALER. HAD IT CHECKED BY 2 PEOPLE & ONE SAID AIR LEAK SHOWING FROM DIAGNOSTIC MACHINE . MY DEALER PUT ON MACHINE & SAID DIDNT SEE NOTHING WRONG. POWER STEERING GOES OUT HAVE TO FILL ALMOST EVERY 2-3 DAYS. MY DEALER SAID DONT PUT MORE CAUSE IT COULD MESS UP ENGINE. SO I DIDNT & 2 DAYS LATER DRIVING 15 -20 MPH ON RESIDENTIAL STREET IT STARTS SOUNDING LIKE ITS GOING TO STOP SO I PRESUMED TO SHUT OFF ENGINE . CHEVK UNDER THE HOOD & THE POWER STEERING FLUID WAS BONE DEY SMOKING SLIGHTLY , & BELT WAS PULLED OUT A& SHREDDED & IT WOULDNT EVEN TURM ON ENOUGH TO GET A FULL START & DEALER CAME & TOWED IT BACK. NOW HE SAYING I NEED A NEW ENGINE

    Source: NHTSA WEB SITE
  • 2015 AUDI A3
    - VALLEY VILLAGE, CA

    CAT FEELS UNSTABLE WHEN I DRIVE OVER 70 MILES ON THE FREEWAY.. ALSO SEATBELTS LOCK ROOM HARD

    Source: NHTSA WEB SITE
  • 2014 AUDI RS 7
    - VERMILION, OH

    TURBOS OIL SCREEN CLOGGED CAUSING THE TURBOS TO STARVE OF OIL, IN TURN CAUSING THEM TO FAIL, CAR SHUT OFF AT A STOP SIGN AND WOULD NOT MOVE

    Source: NHTSA WEB SITE
  • 2017 AUDI Q7
    - BURLINGAME, CA

    I WAS PARKING THE CAR AND DROPPING MY KID OFF AT DAYCARE. CAR WAS STATIONARY AND PARKED WHEN I PROCEEDED TO EXIT THE CAR. ELECTRONIC KEY FOB SAT IN THE CENTER CONSOLE UNTOUCHED. PUSHED THE AUTO START/STOP BUTTON TO TURN THE CAR OFF AND EXITED THE CAR WITHOUT THE KEY FOB TO GET MY KID FROM THE CAR SEAT. DRIVER SIDE CAR DOOR CLOSED AND THE CAR LOCKED WITH THE KEY FOB IN THE CENTER CONSOLE. NO OTHER BUTTONS WERE TOUCHED DURING THIS SEQUENCE. CAR WAS NOW LOCKED WITH MY 4 YEAR OLD IN THE CAR SEAT. I WAS UNABLE TO OPEN ANY OF THE CAR DOORS, NOR THE TRUNK. IT TOOK ABOUT 5 MINUTES, BUT WE WERE ABLE TO COMMUNICATE THROUGH THE WINDOW TO MY KID TO PUSH THE BUTTON ON THE DOOR (THAT HAD A RED LIGHT ON) TO OPEN HIS DOOR. WHEN THIS HAPPENED, I QUICKLY GRAB THE KEY FOB. BEFORE USING THE KEY FOB TO 'OPEN' THE DOORS, I TRIED OPENING ANY OF THE OTHER DOORS AND THEY ALL WERE LOCKED. THIS EVENT HAS HAPPENED TWICE. THIS IS THE SECOND TIME. THE FIRST TIME THIS HAPPENED I NEEDED TO DRIVE BACK TO MY HOUSE AND GET THE SECOND KEY FOB. THIS TIME, I DID NOT HAVE THIS LUXURY. THE SITUATION WAS DRAMATIC ENOUGH THAT I NEED TO FILE A COMPLAINT. LUCKILY, MY KID WAS ABLE TO OPEN THE DOOR. ANY YOUNGER AND I WOULD'VE HAD TO BREAK THE WINDOW.

    Source: NHTSA WEB SITE