AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 AUDI A8- CHAPPAQUA, NY
THE CAR ENGINE STALLED WHILE DRIVING ON THE HIGHWAY, THE VEHICLE WOULDN'T RESTART. HAD TO CALL TOW TRUCK TO TAKE IT TO THE DEALERSHIP. BOTH TURBOS HAD MECHANICAL MALFUNCTION AND HAD TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2015 AUDI Q7- CONCORD, MA
THE PASSENGER SIDE WIPER BROKE IN HEAVY RAIN. I CALLED THE COMPANY AND THEY REFUSED TO FIX BECAUSE IT IS OUT OF WARRANTY EVEN THOUGH THIS IS A KNOWN AND COMMON PROBLEM. *TR
Source: NHTSA WEB SITE -
2018 AUDI Q5- ATLANTA, GA
AUDI PRE-SENSE BRAKING FAULT; RECALL NEEDED! 1- WHILE MOVING FORWARD ON AN EMPTY, FLAT, 2-LANE, SUBURBAN ROAD AT APPROXIMATELY 35MPH, THE BRAKES SUDDENLY ACTIVATED, BRING MY VEHICLE TO A NEAR STOP, WITH A LOUD, GRINDING SOUND. TERRIFYING. THERE WERE NO OBJECTS OR VEHICLES ON THE ROAD, NO GLARING SUNLIGHT OR OTHER PROBLEMS THAT COULD HAVE CAUSED THIS. APRIL 15, 2020. 2- TWICE OR MORE, IN THE FEW WEEKS OR SO PRIOR TO THIS EVENT, WHILE BACKING UP INTO MY GARAGE, THE VEHICLE SUDDENLY STOPPED WITH A LOUD GRINDING SOUND. THERE WERE NO OBJECTS, VEHICLES, GLARING LIGHTS, OR ANYTHING THAT WOULD HAVE CAUSED THE VEHICLE TO BRAKE THIS TIME VS. THE HUNDREDS OF OTHER TIMES THE SAME PROCESS HAD BEEN COMPLETED. BETWEEN JANUARY 1, 2020, TO PRESENT. VEHICLE WAS APPROXIMATELY 1.5 YEARS OLD AND APPROXIMATELY 10,000 MILES WHEN THESE BRAKING EVENTS HAPPENED. I BELIEVE THE PROBLEM IS CAUSED BY AN ERROR IN THE AUDI PRE-SENSE SYSTEM, WHICH CAUSES THE VEHICLE TO BRAKE TO PREVENT A COLLISION. *TR
Source: NHTSA WEB SITE -
2019 AUDI Q7- ALAMEDA, CA
FROM TIME TO TIME, AFTER THE AUTO ENGINE SHUTOFF ENGAGES, WHEN I RELEASE THE BRAKE AND THE ENGINE RESTARTS, POWER STEERING ISN'T AVAILABLE FOR ROUGHLY 5 SECONDS (THE CAR IS UN-STEERABLE). THIS HAPPENS WHEN THE CAR IS AT A COMPLETE STOP, AND I'M ATTEMPTING TO START MOVING AGAIN. I'VE LEARNED TO PUT THE CAR INTO "SPORT MODE" SO I DON'T RISK MY LIFE AND MY FAMILIES LIVES. THE DEALERSHIP CLAIMS THERE IS NOTHING WRONG WITH THE VEHICLE. :(
Source: NHTSA WEB SITE -
2018 AUDI Q5- CULPEPER, VA
I'VE HAD SEVERAL ISSUES WITH MY VEHICLE WHEN BACKING UP AND THE PRESENCE GOING OFF WITHOUT A REASON. WHEN BACKING UP ON SEVERAL OCCASIONS, THE SENSORS WILL BEEP AND BRING THE VEHICLE TO GRINDING STOP. WHEN I CHECK THE AREA, THERE ARE NO VEHICLES, PERSON, OR OBJECTS IN THE PATH OF THE VEHICLE. RECENTLY, WHEN DRIVING ON THE HIGHWAY, THE PRE SENSE WENT OFF WHEN NO VEHICLES WERE AROUND AND SLOWED THE VEHICLE DOWN AT A RAPID RATE. TWICE WHEN DRIVING, THE PRE SENSE WILL ACTIVATE AND BRING THE VEHICLE TO A COMPLETE STOP WHEN THERE ARE NO VEHICLES IN FRONT, BEHIND, OR BESIDE ME.
Source: NHTSA WEB SITE -
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2013 AUDI A4- CONWAY, SC
JUST PURCHASED THE CAR APRIL 13, 2020. STRONG GASOLINE SMELL EMITTING FROM FRONT END OF VEHICLE AND IN CABIN. SEEMS TO BE COMING FROM THE DRIVER SIDE OF CAR. DOES NOT HAPPEN ALL THE TIME. DOES NOT MATTER IF THE GAS TANK IS FULL, HALF, OR EMPTY. CAN'T FIND ANY LEAKS UNDER THE HOOD, BUT STILL HAS A VERY STRONG SMELL OF GASOLINE.
Source: NHTSA WEB SITE -
2013 AUDI Q7- PARADISE VALLEY,, AZ
APRIL 30,2020. I WAS USING A "NEW" JACK THAT WAS SUPPLIED WITH THE CAR. THE JACK WAS ON A FLAT CONCRETE SURFACE IN MY GARAGE. THE JACK FAILED AND BROKE, DUMPING THE SUV ON ITS FRONT RIGHT SIDE, FROM WHICH THE WHEEL HAD BEEN REMOVED. BEFORE USING THE JACK, AN AUDI SERVICE MANAGER TOLD ME HE DIDN'T LIKE TO USE THE JACKS, BECAUSE THEY WERE KNOWN, WITHIN AUDI, TO FAIL. THE SERVICE MANAGER, HAVING MORE EXPERIENCE THAN I, JACKED THE CAR UP, USING THE JACK THAT WAS SOLD WITH THE CAR. THE RT. FT WHEEL WAS REMOVED AND PUT IN THE REAR OF ANOTHER VEHICLE AND WHILE UNATTENDED FOR 5 MINUTES, DURING THE TRANSFER, THE JACK GAVE OUT. AFTERWARD, IT WAS OBSERVED THAT THE ROTARY JACK WOULD NOT LIFT OR DESCEND. VERY UPSETTING TO REALIZE THAT AUDI HAS HAD THIS PROBLEM FOR YEARS IN THAT MY SUV WAS ONE THAT WAS PREVIOUSLY RECALLED BECAUSE OF THE DIESEL OMISSION ISSUES. WHEN THE SERVICE MANAGER OF AN AUDI FRANCHISE ACKNOWLEDGES THE PROBLEM, PRIOR TO THE FAILURE, IT IS REPREHENSIBLE CONDUCT.
Source: NHTSA WEB SITE -
2010 AUDI A4- NORWICH, NY
THE COIL SPRINGS BROKE ON THIS VEHICLE ON 2 SEPARATE OCCASIONS. THE LEFT FRONT COIL SPRING BROKE WHILE IT WAS BEING DRIVEN BY MY HUSBAND ON 7/24/19. THE LEFT REAR COIL SPRING BROKE WHILE I WAS TURNING OUT OF MY DRIVEWAY ON 4/21/20. THE VEHICLE HAS OVER 81,000 MILES, BUT IS IN VERY GOOD CONDITION. I AM CAREFUL TO AVOID POT HOLES WHILE DRIVING, SO I DON'T BELIEVE THE CAUSE IS DUE TO MY DRIVING HABITS. THE PHOTO I HAVE PROVIDED SHOWS THE BREAK IS NOT DUE TO RUST. THIS HAS NEVER HAPPENED WITH ANY VEHICLE THAT I HAVE DRIVEN IN THE 50+ YEARS I HAVE BEEN DRIVING . MY UNDERSTANDING IS THAT A BROKEN COIL SPRING IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT PARTICULARLY IF IT PUNCTURES A TIRE WHILE DRIVING. MY SUSPICION IS THAT THE COIL SPRINGS ARE DEFECTIVE GIVEN THAT THE BREAKS OCCURRED WITH 2 DIFFERENT COIL SPRINGS. SINCE THIS HAS HAPPENED TWICE, I CHOSE TO REPLACE ALL THE COIL SPRINGS IN THE CAR BECAUSE I FEAR FOR MY SAFETY. I UNDERSTAND THAT VOLKSWAGON, OF WHICH AUDI IS A PART OF, RECALLED OVER 56,000 VEHICLES LAST YEAR DUE TO DEFECTIVE COIL SPRINGS. HOWEVER, I CANNOT FIND ANY INFORMATION REGARDING A RECALL FOR AUDI COIL SPRINGS.
Source: NHTSA WEB SITE -
2012 AUDI A6- ORLANDO, FL
WAS TOLD BY AUDI SOUTH ORLANDO THAT A WATER VALVE SEAPED COOLANT THROUGH THE CONNECTOR UP THROUGH THE WIRING AND INTO THE TRANS CONTROL MODULE CAUSING IT TO BURN OUT CAUSING A 14,000.00 CATASTROPHIC FAILURE.
Source: NHTSA WEB SITE -
2013 AUDI S6- NORTH ROYALTON, OH
TURBOS ARE DAMAGED AND THE DEALER SAID IT WILL COST $13,000.00 TO FIX I HAD WARRANTEE TILL 120K OR 7 YEARS AND IT HAPPENED AT 7 YEARS ONE MONTH AND 116,000 MILES. AUDI OF AMERICA WHERE NOT WILLING TO HELP EVEN THOUGH THERE WAS GRINDING THAT OCCURED TWO MONTHS BEFORE THE WARRANTEE TIME. IT HAPPENED WHEN IN MOTION DRIVING FROM STARTUP.
Source: NHTSA WEB SITE