AUDI Complaints

PURCHASED MY 2013 AUDI A4 IN 2017 AND SIMILAR TO ALL THE OTHER COMPLAINTS THE STEERING SEIZED SPORADICLY INDICATING IT WAS UNSAFE TO DRIVE ETC.. THE CAR WAS TOWED AND I AFTER A COUPLE WEEKS THE PROBLEM WAS THAT THE POWER STEERING MODULE WAS DEFECTIVE. I HAD A NEW ONE INSTALLED AT THE COST OF 2500$ (THE DEALER WANTED TO CHARGE 4000$!) . THE CAR WAS RUNNING SMOOTHLY UNTIL RECENTLY (IT ALWAYS SEEMS TO BE IN THE WINTER WHEN IT BECOMES MILD) THE STEERING HAS BEGUN TO STICK ONCE AGAIN AND ITS ONLY A MATTER OF TIME BEFORE MY DASH LIGHTS UP NOTIFYING ME THE CAR CANT BE DRIVEN. THIS IS CLEARLY A PROBLEM AS THERE ARE HUNDREDS OF COMPLAINTS FOR THE SAME ISSUE. PLEASE FIX IT!

THE START STOP SYSTEM IS ALWAYS ACTIVE UPON EACH DRIVING SESSION OF THE VEHICLE. HOWEVER AT TIMES THE HYBRID SYSTEM WHEN IT KICKS IN, DOESN'T ACTIVATE THE ENGINE QUICKLY ENOUGH SO WHEN I PRESS THE GAS PEDAL IT IS NOT RESPONSIVE AND I CAN'T PROPEL FORWARD. THIS IS OF CONCERN WHEN I'M NOT AT A TRAFFIC LIGHT AND THE START STOP SYSTEM KICKS IN DURING STOP AND GO TRAFFIC.

PANORAMIC SUNROOF IMPLODED WHILE DRIVING. GLASS SHARDS COVERED MYSELF AND BACKSEAT. LARGE HOLE IN TOP OF SUNROOF AND ALL GLASS FRACTURED. SOUNDED LIKE A GUNSHOT WHEN IT EXPLODED. IN MOTION ON SEWARD HIGHWAY. 5:15 AM ON ROAD. MINIMAL TRAFFIC.

2014 AUDI A5 WITH APPROX 62K MILES. THE STEERING SYSTEM HAS BEGUN TO OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT, WHICH IMPACTS DRIVER'S ABILITY TO JUDGE THE AMOUNT OF FORCE NEEDED TO TURN THE WHEEL TO THE DESIRED POSITION. WHEN TURNING THE WHEEL FROM CENTER TO EITHER STOP, THERE ARE SEVERAL SECTORS WHERE IT FEELS LIKE THE ASSIST IS WORKING, AND SEVERAL WHERE THE STEERING GETS HEAVY AND HARD TO TURN. THE ISSUE OCCURS AT VARIOUS SPEEDS AND WHILE STOPPED. IT SEEMS SIMILAR TO ISSUES REPORTED WITH 2013 A4 AND A5 MODELS.

SEE AUDI TECHNICAL SERVICE BULLETIN # 2043758/8. AUDI IS AWARE OF THE ISSUE AND HAS A FIX, BUT HAS NOT ISSUES A RECALL. PLEASE SEE ATTACHED DIAGNOSTIC PAPERWORK FUEL CAN VAPORIZE IN THE TANK RESULTING IN LOW FUEL PRESSURE AND DELIVERY RATE. THE SAFETY CONCERN IS THAT THIS COULD POTENTIALLY CAUSE A FUEL CUT WHICH COULD CAUSE THE CAR TO SUDDENLY LOSE POWER AND RAPIDLY DECREASE IN SPEED. SINCE THE BRAKE LIGHTS WOULD NOT ENGAGE IN THIS SCENARIO, A DRIVER BEHIND THE AFFECTED VEHICLE MAY NOT REALIZE WHAT IS HAPPENING; UNABLE TO STOP IN TIME, THE FOLLOWING VEHICLE MAY COLLIDE WITH THE AFFECTED VEHICLE. AFFECTED VEHICLE WILL LIKELY HAVE A CHECK ENGINE LIGHT SYMPTOM. THIS IS WHAT CAUGHT MY ATTENTION LEADING TO OBTAINING A DEALERSHIP DIAGNOSIS. *NOTE, I HAVE NOT PERSONALLY EXPERIENCED A FUEL CUT YET, BUT I FIRST GOT AN ENGINE LIGHT IN COLD WEATHER AND HAVE NOT EXPERIENCED A WARM ENVIRONMENT WHERE THE FUEL HAS VAPORIZED ENOUGH TO CAUSE A FUEL CUT. THERE ARE INDIVIDUALS IN ONLINE FORUMS WHO HAVE EXPERIENCED FUEL CUTS WITH THE 2.0T GAS ENGINE IN THIS VEHICLE.

SERIOUS SAFETY ISSUE WITH THROTTLE DELAY FROM DEAD STOP TO GET GOING; DOES NOT HAPPEN ALL THE TIME AND IT IS IMPOSSIBLE TO REPLICATE THE ISSUE; AUDI CLAIMS THEY DO NOT KNOW ANYTHING ABOUT THIS - MULTIPLE PAST COMPLAINTS. I WOULD NOT PURCHASE THIS VEHICLE UNTIL THIS IS RESOLVED. IT WILL KILL SOMEONE. *TR

THERE WAS A RECALL ON THE SEATBELT SENSOR GOING OFF IF THERE WAS NO PASSENGER ON SEAT AND PASSENGER AIRBAG BEING OFF DESPITE A PASSENGER SITTING ON THE SEAT. (CAMPAIGN NUMBER: 19V474000) I TOOK MY CAR TO THE DEALERSHIP FOR THE RECALL WHERE THEY REPLACED THE FAULTY WIRE/CONNECTOR AND EXCHANGED IT FOR A MORE STURDY CONNECTOR. THIS FIXED THE PROBLEM FOR A FEW MONTHS AFTER TAKING IT IN AND THEN THE SAME PROBLEM OCCURRED AGAIN RANDOMLY GOING TO WORK, AND SINCE THEN HAS NOT GONE AWAY! THE PASSENGER AIRBAG LIGHT IS ALWAYS ON AND THE SEATBELT ALARM GOES OFF EVEN IF THERE IS NO PASSENGER, IF THERE IS A PASSENGER, THE PASSENGER AIRBAG LIGHT IS STILL OFF. THE DEALERSHIP TOLD ME IT'S NOT THE WIRE/CONNECTOR AND THEY WILL HAVE TO REPLACE THE WHOLE SENSOR SYSTEM ON THE SEAT WHICH THE WARRANTY IS NOT GOING TO COVER SINCE THEY DON'T COVER SAFETY THINGS WHICH NOW THEY WILL CHARGE AROUND 1000 DOLLARS. I WENT AHEAD WITH THE REPAIR BECAUSE THIS IS A LIABILITY ISSUE, AND I CANNOT HAVE PASSENGERS IN MY VEHICLE WHEN THE VEHICLE IS SAYING THE PASSENGER AIRBAG IS OFF EVEN IF A PERSON IS SITTING THERE. PLEASE INVESTIGATE THIS AS THE FAULTY WIRE/CONNECTOR REPLACEMENT IS ONLY A TEMPORARY FIX AND THEY NEED TO REPLACE THE WHOLE SENSOR SYSTEM IN THE SEAT TO GET THIS PROBLEM FIXED! THANK YOU.

WE DO NOT HAVE A GARAGE SO OUR AUDI IS PARKED OUTSIDE. IT WASN'T STARTING RANDOMLY SO WE TOOK IT TO THE DEALER. THE BATTERY WAS SITTING IN A POOL OF WATER BECAUSE THE METAL BOX THE BATTERY IS IN COULDN'T DRAIN. THAT CAUSED A CIRCUIT BOARD TO SHORT CIRCUIT. THEY CLAIM THE ISSUE WAS WITH THE SUNROOF HAVING DEBRIS LIKE LEAVES CLOGGING THE DRAINAGE SYSTEM.

VEHICLE IS EQUIPPED WITH AN AUTO START/STOP FEATURE. WHEN STOPPED AT STOPLIGHTS, INTERSECTIONS, ETC, THE VEHICLE ENGINE WILL TURN OFF. WHEN DRIVER'S FOOT IS REMOVED FROM BRAKE PETAL, THE ENGINE REACTIVATES. HOWEVER, ON NUMEROUS OCCASIONS, THE POWER STEERING DID NOT REACTIVATE UNTIL 1-2 SECONDS AFTER THE ENGINE RESTARTS. THIS LEFT ME WITH NO CONTROL OF VEHICLE STEERING (AS I WAS UNABLE TO EASILY TURN THE STEERING WHEEL). THIS RESULTED IN SEVERAL PROBLEMATIC INCIDENTS WHERE, FOR EXAMPLE, THE ENGINE DISENGAGED WHILE I WAS INCHING INTO A LEFT-HAND TURN THROUGH AN INTERSECTION. WHEN I ATTEMPTED TO THEN START MY TURN, THE ENGINE RE-ENGAGED, BUT I WAS UNABLE TO TURN THE STEERING WHEEL, CAUSING ME TO DRIVE FORWARD (TOWARD ONCOMING TRAFFIC) INSTEAD OF BEING ABLE TO TURN THE WHEEL LEFT TO COMPLETE MY TURN. SIMILAR EVENTS HAVE HAPPENED ON SEVERAL OCCASIONS.

AUTO START/STOP FEATURE KILLS ENGINE PRIOR TO VEHICLE BEING COMPLETELY STOPPED RESULTING IN THE DRIVER NOT APPLYING ENOUGH BRAKE "FORCE" TO KEEP THE VEHICLE STATIONARY AFTER THE ENGINE'S RE-IGNITION. WHEN THE ENGINE SUBSEQUENTLY STARTS, THE THE VEHICLE IS JERKED FORWARD AND THE DRIVER NEEDS TO RE-APPLY ADDITIONAL BRAKE FORCE TO THE PEDAL IN ORDER TO KEEP THE VEHICLE STATIONARY. THIS IS A SAFETY CONCERN AS THE DRIVER IS MISLEAD TO HAVE "COMPLETE CONTROL" OF THE VEHICLE WHEN BRINING IT STATIONARY THE FIRST TIME, THEN SUBSEQUENTLY HAVING TO RELY ON "QUICK REFLEXES" TO COUNTERACT VEHICLE BEHAVIOR TO AVOID COLLISION (FROM THE VEHICLE IN FRONT OF YOU, OR FROM INTERSECTING TRAFFIC). AUDIO DEALERSHIP PERFORMED SEARCH OF OPEN CAMPAIGNS & RECALLS. NONE CURRENTLY AVAILABLE FOR THIS MODEL. SERVICE CENTER PAPERWORK INDICATES "COULD NOT REPLICATE CUSTOMERS CONCERN", BUT I WAS PROVIDED EXTENSIVE TRAINING ON HOW TO 'DISENGAGE' THE AUTO START/STOP FEATURE (IF THERE'S NO PROBLEM, WHY DISENGAGE IT?). AUDI CUSTOMER EXPERIENCE (1-800-822-2834) IS UNABLE TO PROVIDE ADDITIONAL GUIDANCE AND RELIES ON THEIR SERVICE CENTERS TO HAVE THE FINAL WORD IN VEHICLE ISSUE RESOLUTION.