AUDI Complaints

DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER BACK INJURY HAS BEEN ONGOING (6 MONTHS+) OF SIGNIFICANT BACK PAIN WORSENED AND SIGNIFICANTLY INCREASED DUE TO THE DESIGN OF THE REAR SEATS AND SPECIFICALLY THE BUILT IN "LUMBAR SUPPORT" IN THE REAR PASSENGER SEATS. THIS STIFF AND EXTRUDING LUMBAR PROTRUSION BUILT INTO THE REAR PASSENGER SEATS WAS FORCED INTO THE LOWER LUMBAR REGION OF BOTH REAR SEAT PASSENGERS DURING THE MOTOR VEHICLE COLLISION. BOTH REAR SEAT PASSENGERS WERE WEARING THEIR SEAT BELTS AT THE TIME OF THE ACCIDENT. THIS MVA WAS DOCUMENTED BY A POLICE REPORT, INSURANCE CLAIMS, AND ONGOING LITIGATION.

ISSUE WITH POORLY ENGINEERED WATER PUMP. MY WATER PUMP WENT OUT DUE TO A SMALL PLASTIC SEAL MALFUNCTIONING AND ALLOWING COOLANT TO EXPEL FROM SYSTEM. I AM FORTUNATE I LEARNED OF THE ISSUE UPON STARTING MY CAR AND COULD IMMEDIATELY TAKE CARE OF IT, ALTHOUGH LEAVING WORK AT 9PM, LONG AFTER EVERYONE HAS LEFT AND WITH NO AUTOMOTIVE SHOPS OPEN MADE IT DIFFICULT TO TAKE CARE OF. UPON TALKING WITH AN INDEPENDENT AUDI/VW SPECIALIST AND DOING MY OWN RESEARCH I CAME TO FIND THIS WAS AN INCREDIBLY COMMON PROBLEM. MY CAR HAD ONLY 35K MILES ON IT AND WAS 1 MONTH OUT OF WARRANTY WHEN THIS OCCURRED. THE AUDI/VW SHOP SAYS THEY REPLACE 4-5 OF THESE PUMPS PER WEEK! IT CLEARLY IS A MAJOR ISSUE, ESPECIALLY SINCE A CAR CANNOT FUNCTION AND IS DANGEROUS TO OPERATE WITHOUT THE COOLING SYSTEM. I WAS VERY UPSET THAT THE AUDI BRAND WOULD ALLOW A KNOWN PROBLEM TO CONTINUE, AS IT DOES NOT SEEM LIKE A 'LUCK OF THE DRAW' PART MALFUNCTION.

I BOUGHT MY AUDI Q3 ON DECEMBER 21 AND ON DECEMBER 22 I STARTED NOTICING ISSUES WITH THE STEERING, SPECIFICALLY RELATED TO THE AUTO STOP/START FUNCTION. NOW, AS DETAILED BELOW, I DID NOT HAVE A POSITIVE EXPERIENCE WITH MY PURCHASE OF THE VEHICLE, SO WHEN I STARTED TO NOTICE THE SLOW BELABORED TURNING, I THOUGHT THAT I WAS MAKING MORE OUT OF IT BECAUSE I HAD SUCH A NEGATIVE EXPERIENCE AT THE DEALERSHIP. AND, I WISH THAT'S WHAT IT WAS. AS I CONTINUED TO DRIVE THE VEHICLE MORE, THE PROBLEM WITH THE STEERING WHEEL LOCKING UP NOT ONLY BECAME MORE FREQUENT, BUT ALSO MORE AGGRESSIVE, WHERE IT WENT FROM A SHORT SPLIT-SECOND DELAY TO A DELAYS THAT LASTED MANY SECONDS. THIS IS HIGHLY DANGEROUS AND TERRIFYING. THE LAST TIME IT HAPPENED WAS IN THE MIDDLE OF AN INTERSECTION WHERE I WAS TRYING TO TURN LEFT, AND THE VEHICLE WAS MOVING FORWARD BUT THE STEERING WHEEL WASN'T ENGAGING - THIS OCCURRED AS TRAFFIC WAS COMING TOWARDS ME, ONE OF WHICH HAD TO SWERVE TO MISS SLAMMING INTO ME IN THE INTERSECTION. OBVIOUSLY, MY NEXT STEP WAS TO BRING THE CAR INTO THE DEALERSHIP TO FIX THE CLEAR DEFECT. SO YOU CAN IMAGINE MY SURPRISE, HORROR, AND DISMAY, WHEN DAYS LATER I RECEIVED A CALL FROM THE SERVICE DEPARTMENT TELLING ME THAT NOT ONLY DID AUDI KNOW ABOUT THE DEFECT, BUT THAT TO THEM IT WASN'T A DEFECT AT ALL BUT AN ADEQUATELY PERFORMING 'SLIGHT DELAY.' OF ALL THE RESPONSES THAT I COULD HAVE IMAGINED, THAT WAS THE ONE THAT NEVER CROSSED MY MIND BECAUSE THAT WOULD ME THAT AUDI WAS WILLFULLY IGNORING THE SAFETY OF THEIR CUSTOMERS. THE SERVICE REPRESENTATIVE DID HIS BEST TO SHOW ME WORK AROUNDS FOR THE PROBLEM, BUT AS I SAID TO HIM, STEERING YOUR CAR WHILE DRIVING IS NOT SOMETHING THAT SHOULD HAVE TO BE 'WORKED AROUND.' THERE SHOULDN'T NEED TO BE A WORK AROUND WHERE SAFETY IS CONCERNED. THE UNSAFE DELAY HAS CONTINUED TO OCCUR.

THE FRONT WHEEL BEARINGS WERE MAKING NOISE @ 76,756 MILES, WHILE DRIVING ON THE OPEN ROAD, SO BOTH WERE CHANGED OUT. UPON CHECKING THE INTERNET I FOUND TSB NO. 401548 REFERRING TO THE PROBLEM IN MANY AUDI MODELS FROM 2009-2016. WITH THIS EXTENSIVE PROBLEM, A RECALL SHOULD BE ENFORCED. A MONTH LATER @ 78998 MILES THE ELECTRONIC RACK AND PINION STEERING STARTED TO MAKE A RUBBING NOISE WHEN TURNED, SITTING OR TRAVELING AND AN ON BOARD RED NOTICE CAME UP INDICATING STEERING PROBLEM SEEK PROFESSIONAL HELP. THE UNIT WAS ELECTRICALLY DIAGNOSED WITH A FAILED AIR BAG CLOCKSPRING AND AN ELECTRONIC STEERING GEAR ASSEMBLY. THE CODES WERE ENTERED AND THE RACK AND CLOCKSPRING WERE REPROGRAMMED TO THE VEHICLE ONCE INSTALLED, SOLVING THE PROBLEM. THIS ALSO SEEMS TO BE AN INHERENT PROBLEM IN THIS VEHICLE, SINCE THE MECHANIC HAD KNOW OF TWO OTHER ALREADY THIS YEAR. THE CAR DID DRIVE FINE WITH THE OLD RACK AND PINION IN IT.

REPLACED AIRBAGS BY AUDI ARE OFF AND DEFECTIVE. DEALER REQUIRES HUNDREDS OF DOLLARS TO INSPECT BAD AIRBAG CHANGED BY RECALL OF AIRBAGS. AIRBAG OFF WARNING LIGHT FROM REPLACED AIRBAG CHANGED BY DEALER. INCREDIBLE, REPLACED RECALLED AIRBAGS TO HAVE BAD AIRBAGS INSTALLED AND BE CHARGED HUNDREDS OF DOLLARS BY AUDI DEALER IN LATHAM NEW YORK.

DRIVING 30 MINUTES INTO THE HIGHWAY, THE VEHICLE DECIDED TO SHIFT INTO NEUTRAL WHILE THE VEHICLE WAS IN "D" DRIVE AND IN MOTION. THE "PRNDS" STARTED FLASHING ON MY DASH, WHILE NOT LETTING ME ACCELERATE GOING 65MPH. I HAD TO QUICKLY SLOWDOWN, AND PULL OVER TO THE EMERGENCY LANE. THE VEHICLE SEEMS TO HAVE GONE INTO "LIMP MODE". AFTER TURNING OFF THE VEHICLE AND TURNING IT BACK ON, IT DROVE JUST FINE. THIS HAPPENED ONCE MORE 2 DAYS AGO. SEEMS LIKE IT COULD BE THE TRANSMISSION CONTROL UNIT, HOWEVER DEALER CANT DETERMINE THE FAULT WITHOUT A CODE. SCARED TO DRIVE THE VEHICLE NOW.

THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE HAZARD LIGHTS ON AND GOT OUT TO CHECK OUT WHAT HAPPENED. THE TRUNK WAS WIDE OPEN BUT HAZARDS WERE NOT VISIBLE AS THEY ARE ATTACHED TO THE TRUNK LID WHICH WAS OPEN AND FACING UPWARDS, EFFECTIVELY MAKING THE HAZARD LIGHTS INVISIBLE TO THE TRAFFIC IN THE NIGHT TIME BEHIND ME. SMALL REFLECTORS ON THE BUMPER ARE SO TINY THAT IN THE NIGHT TIME ARE PRACTICALLY USELESS AND INVISIBLE TO THE CARS BEHIND YOU IF THEY ARE CRUISING AT HIGHWAY SPEEDS. A FEW CARS BEHIND ME HAD TO BRAKE HARD AND CHANGE LANES. THERE ARE ESSENTIALLY TWO SAFETY PROBLEMS: 1) THE TRUNK OPENED WHILE DRIVING (NO SOUND OR DASHBOARD WARNINGS) AND 2) DESIGN FLAW OF THE TAILGATE LIGHTS WHICH ARE ATTACHED TO THE TRUNK LID INSTEAD OF AT LEAST PARTIALLY BEING ATTACHED TO REAR PART OF QUARTER PANEL. SINCE IT WAS TOO DANGEROUS TO STAY ON THE HIGHWAY IN THE NIGHT, I PULLED IN TO A NEAREST PARKING LOT TO REPORT TO AUDI ROADSIDE ASSISTANCE. IMAGINE THE SITUATION WHEN SOMEONE GETS A FLAT IN THE NIGHT ON THE HIGHWAY AND NEEDS TO CHANGE THE TIRE THEMSELVES, IF THE TRUNK IS OPEN WHILE YOU GET THE SPARE AND TOOLS , THEY ARE IN GREAT DANGER. DISCUSSED THIS WITH AUDI CORPORATE AND THEY SENT ME TO A DEALERSHIP FOR DIAGNOSTICS BUT DEALERSHIP COULD NOT REPLICATE IT. SEEMS LIKE NEITHER OF THEM HAVE A SOLUTION. PLEASE INVESTIGATE. THANK YOU.

I BOUGHT THIS 2014 AUDI A4 USED IN 1/2019. THE CAR SEEMS TO HAVE MAJOR STEERING AND SUSPENSION ISSUES. ALTHOUGH I'VE HAD IT CHECKED BY PROFESSIONALS MULTIPLE TIMES,?ALIGNED MULTIPLE TIMES, AND TIRES REBALANCED MULTIPLE, NO ONE CAN DETERMINE THE PROBLEM. IT'S HARD TO CONTROL THE CAR ON FREEWAYS. SOMETIMES IT SEEMS IMPOSSIBLE TO KEEP THE CAR IN A STRAIGHT LINE. THE CAR WANDERS ALL OVER THE FREEWAY. IT'S VERY DANGEROUS. UNFORTUNATELY I'M UNABLE TO SUE USING THE LEMON LAW BECAUSE I BOUGHT IT USED.

I ACQUIRED THIS CAR (2.0T) TWO NIGHTS AGO AND ON THREE OCCASIONS (SO FAR) THE ENGINE COMPLETELY STALLS WHEN THE CAR COMES TO A STOP. NOT THE TYPICAL AUTO ON/OFF FEATURE FUNCTION. I HAVE TO RESTART THE IGNITION AND PUT THE CAR IN DRIVE AGAIN. ONCE, EVEN IN THE MIDDLE OF RUSH HOUR TRAFFIC. SO FAR, THE ONLY CONSISTENT SCENARIO IS WHEN I AM ON THE SECOND LEG OF A TRIP. FOR EXAMPLE, I GET IN THE CAR AT MY OFFICE, DRIVE TO A STORE OR DAYCARE. GET BACK IN THE CAR, START UP, DRIVE A COUPLE OF MILES AND THE CAR SHUTS DOWN AT A COMPLETE STOP. VERY UNNERVING ON A BRAND NEW CAR WITH LESS THAN 200 MILES ON IT. I'VE LOOKED ACROSS THE INTERNET AND IT SEEMS TO BE QUITE A WIDESPREAD ISSUE FOR VW AND AUDI DRIVERS OF RECENT MODEL CARS. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED.

KEPT LIGHT APPEARS ON DASH THAT ADD 1 QT OF OIL FOR 6 TIMES. BEFORE THIS LIGHT APPEARS, CAR ALWAYS SUDDENLY STOPPED WHILE IM DRIVING OR PARKED. LAST SATURADAY 1/11, MY CAR WAS SUDDENLY STOPPED ON HIGHWAY AND ENGINE WAS RUNNING AND SO LOUD AFTER CAR STOPPED BUT CANNOT CHANGE ANY GEARS FOR FEW SECONDS. I'M SO FRUSTRATED AND SCARED TO OPERATE THIS VEHICLE. I WENT TO AUDI SERVICE BUT THEY DON'T FOUND ANY PROBLEMS AND REFILLED OIL AGAIN. IN MY 6 TIMES OF THIS EXPERIENCE, LIGHT WILL BE APPEARED AND CAR WILL BE STOPPED WHILE OPERATING AGAIN. MUST BE FIXED THIS MATTER BY AUDI