AUDI Complaints

I HAVE CALLED MY DEALERSHIP AND REACHED OUT TO THE VEHICLE MANUFACTURER ON THEIR WEBSITE NUMEROUS TIMES OVER A 10 YEAR PERIOD (AT THE VERY LEAST SINCE AUDI ANNOUNCED AGREED TO THE REPAIRS). I KEEP ON RECEIVING NOTICE POSTCARDS FROM AUDI TO HAVE THIS SCHEDULED WITH MY LOCAL DEALERSHIP. WHEN I CALL THEY KEEP TELLING ME TO BE PATIENT, THEY WILL CALL ME WHEN ONE COMES IN. I HAVE STARTED TO RECEIVE POSTCARDS FROM ANOTHER DEALER TO SCHEDULE THE REPAIR...ONLY THIS DEALER IS ACROSS THE COUNTRY IN CALIFORNIA! IT DOES NOT SEEM TO ME WHEN I CONTACT AUDI OF AMERICA THEY DON'T REALLY CARE. I ONLY HAVE APPROXIMATELY 70,000 MILES ON THE CAR BECAUSE I DON'T DRIVE IT WITH MY FAMILY ABOARD(BECAUSE OF THE FACTORY INSTALLED TAKATA FRONT PASSENGER ANTI PERSONNEL DEVICE). THE ONLY HELP FROM AUDI WAS IN THE FROM OF A RECOMMENDATION "DO NOT" USE FRONT PASSENGER SEAT. TO RECAP 12 YEAR OLD VEHICLE, I BELIEVE I LIVE IN ZONE2, NUMEROUS ATTEMPTS TO BOTH AUDI OF AMERICA AND MY LOCAL DEALERSHIP, RECALL NOTICES FROM CALIFORNIA! *****UPDATE: AS I WAS ABOUT TO FILE THIS COMPLAINT I DECIDED TO CALL BENZEL BUSCH AUDI TO CHECK. AND MIRACULOUSLY THEY HAVE ONE. I WAS TOLD BY AUDI OF AMERICA THROUGH CUSTOMER SERVICE REPRESENTATIVE GREG M. ON MAY 16, 2019, THAT HE SPOKE TO KATHERINE AT SERVICE AND THAT THEY ARE AWAITING PARTS AND THAT SHE ASSURED HIM THAT I WAS A PRIORITY AND ONCE THE PART ARRIVES THEY WILL BE REACHING OUT TO ME DIRECTLY. IN THE ALMOST A YEAR OF WAITING, NO ONE HAS CONTACTED ME, NOT AOA OR LOCAL DEALER. I CALLED HER TODAY JAN. 8, 2020 AND SCHEDULED A REPAIR ON JAN.13. IT WOULD SEEM THAT I AM NOT A PRIORITY.

REAR WINDOW ON DRIVER'S SIDE OF VEHICLE LOWERS ITSELF 6-INCHES AFTER VEHICLE HAS BEEN PARKED AND LOCKED WITH FOB REMOTE. HAS OCCURRED AT LEAST ONCE A MONTH SINCE OWNERSHIP. NO DEALERSHIPS HAVE BEEN ABLE TO REPLICATE THE ISSUE.

I NOTICED MY OIL LIGHT COMING ON FREQUENTLY AND AUDI TOLD ME THAT THEY THOUGHT IT WAS A FAULTY HOOD LATCH SENSOR. AFTER ABOUT 6 MONTHS I ENDED UP PAYING TO REPLACE THE HOOD LATCH ONLY TO FIND OUT A MONTH LATER THAT MY OIL LIGHT CAME BACK ON SO THEY TOLD ME JUST ADD OIL. AFTER ANOTHER YEAR THEY AMOUNT OF OIL HAS INCREASED RAPIDLY AND I'M CURRENTLY AT 79,600 MILES. I FOUND OUT THERE WAS A CLASS ACTION LAWSUIT ON MY CAR UP TO YEAR 2011 ON THIS EXACT ISSUE. PROBLEM IS I HAVE A 2012 THAT WAS ORDERED IN 2011 AND I HAVE THE SAME ENGINE MODEL CAEB HAS THE OTHERS. I FILL UP 1 QUART EVERY TIME I FILL MY TANK. AUDI TOLD ME IT WAS OKAY TO KEEP FILLING WITH OIL AND IT WOULDN'T BE ANY DAMAGE, WHEN I FOUND OUT IT DOES CAUSE DAMAGE. THERE IS NO OIL LEAKING FROM THE BOTTOM, SO IT IS SCORING IN MY PISTON RINGS.

PURCHASED VEHICLE 8/15/19 AT SELECT MOTORS INC, SMYRNA TN. CLEAN CAR FAX REPORT. ONGOING OIL CONSUMPTION ISSUES. INTAKE CAMSHAFT LOCKED UP FOLLOWING OIL CONSUMPTION TEST AT AUDI OF NASHVILLE. NOT DRIVEABLE NOW. AUDI OF NASHVILLE QUOTED CYLINDER HEAD AND ASSOCIATED PARTS, TIMING CHAIN, TENSIONER, CAM ADJUSTER AND PISTONS. TSB-2027731-8 BROUGHT TO MY ATTENTION. ENGINEERING DEFECT WITH PISTONS A KNOWN ISSUE. CONTACTED AUDI OF NORTH AMERICA. UNWILLING TO PROVIDE FINANCIAL ASSISTANCE. CAR BEYOND THE 8YEAR/80,000 MILE EXTENDED WARRANTY THEY OFFERED FOLLOWING A CLASS ACTION LAWSUIT. PAID CASH AT PURCHASE, PUT ROUGHLY 2,000 MILES ON THE CAR AND AND BEING TOLD WILL NEED TO SPEND AN ADDITIONAL $10,000-$13,000 TO GET THE CAR RUNNING AGAIN FOR A KNOWN ENGINEERING DEFECT WITH THE PISTONS AUDI IS UNWILLING TO CLASSIFY AS A RECALL.

THE REAR VIEW MIRROR FELL OFF. A SMALL CLIP THAT HOLDS IT ON WAS BROKEN SIMPLY ADJUSTING THE MIRROR. I WAS SITTING AT A RED LIGHT WHEN IT HAPPENED. THE MIRROR WAS PUT BACK ON BUT IF I TOUCH IT OR ADJUST IT WILL FALL OFF.

SINCE JANUARY 2019, THE VEHICLE OIL LIGHT HAS BEEN TURNING MORE AND MORE FREQUENTLY. I WAS TOLD BY AUDI DEALERSHIP THAT IT IS NORMAL TO ADD A QUART EVERY 1000 MILES OR SO. I AM ADDING A QUART PER 100 MILES. WHEN COMMUNICATING WITH AUDI DEALERSHIP MY CLAIMS WERE DISMISSED AND I WAS TOLD WORK COSTS TO REPLACE PISTON RINGS WOULD BE OVER $6000 DOLLARS. WHEN RESEARCHING CLASS ACTION LAWSUIT, MY ENGINE CODE IS THE ONE THAT IS AFFECTED BY THE OIL CONSUMPTION PROBLEM, BUT WHEN COMMUNICATING THAT TO AUDI OF AMERICA HOTLINE, I WAS TOLD THAT MY VEHICLE HAS NOT BEEN REWARDED ANY EXTENDED WARRANTY.

MY SON WAS DRIVING MY 2011 AUDI A3 TDI TO THE GYM AT NIGHT WHEN HE CALLED ME THE CAR WOULD NOT ACCELERATE AND HAD A WARNING LIGHT COME ON. I TOLD HIM TO GOOGLE IT AND HE FOUND OUT IT WAS A GLOW PLUG INDICATOR. I TOLD HIM TO CONTINUE DRIVING IT IN THE LIMP MODE. THE CAR DIED WHILE MOVING AND MY SON WAS ABLE TO COAST INTO A PARKING LOT. THIS COULD OF BEEN A DIFFERENT STORY ON A BUSY INTERSTATE. I HAD TO PICK HIM UP AND HAD THE CAR TOWED IN THE MORNING. TO FIND OUT THIS CAR IS NOTORIOUS FOR CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE AND THAT IS EXACTLY WHAT HAPPENED. WHEN I SAY CATASTROPHIC, METAL IS SHREDDED AND GOES INTO THE INJECTORS AND CONTAMINATES EVERYTHING THAT CARRIES FUEL. IT IS ABOUT A 7K TO 8K REPAIR. I HAVE USED NOTHING BUT LOW SULFUR DIESEL. IT'S RIDICULOUS A RECALL HASN'T BEEN ISSUED TO PREVENT THIS ISSUE. SINCE THIS HAPPENED I HAVE FOUND COMPLAINTS SCATTERED THROUGHOUT THE INTERNET.

TERRIBLE HESITATION AT STOP SIGN LEADING TO CLOSE CALL. CAR WILL NOT START OFF WITHOUT HESITATION OF 2 OR 3 SECONDS LEAVING DRIVER WITH NO CONTROL. THIS IS A VERY DANGEROUS. SEE GOOGLE COMENTS ABOUT 'Q8 PROBLEMS'

FRONT AIRBAG RECALL WAS JUST COMPLETED BUT THE CAR KEEPS TOGGLING THE FRONT AIRBAGS ON AND OFF WHEN DRIVING. I ALSO GET A MESSAGE THAT SAYS AUDI PRE-SENSE SYSTEM FAULT. PIC ATTACHED.

PURCHASED A NEW 2018 AUDI Q7 LATE JUNE 2018 WITH GOODYEAR EAGLE ALL SEASON TIRES (285/45R20). AFTER ABOUT 24,000 MILES, NOTICE STEERING WAS DRIFTING TOWARDS THE PASSENGER SIDE WHILE DRIVING ON HIGHWAY AND ROAD IN NORMAL CONDITIONS. THEN NOTICE BOTH FRONT TIRES STARTED TO "CHUNK" ON OUTER EDGES OF TIRE. REAR TIRES ARE STILL IN GOOD SHAPE AND WEARING EVENLY AT 7/32 TREAD DEPTH. DEALER AT FREMONT, CA ACKNOWLEDGE THIS IS A KNOWN ISSUE AND WILL NOT REPLACE TIRES AFTER 12,000 MILES. PER DEALER REPORT, LF AND RF ARE "5+ CUPPING". DEALER SERVICE ADVISOR RECOMMENDED TO CALL GOODYEAR. CALL GOODYEAR TOLL FREE NUMBER TO FILE A WARRANTY CLAIM. GOODYEAR ALSO ACKNOWLEDGE AUDI IS AWARE THIS IS AN ISSUE ON VEHICLE AND PROVIDED A WARRANTY CLAIM NUMBER. VERY SURPRISED BOTH GOODYEAR AND AUDI ACKNOWLEDGE THERE IS A DESIGN DEFECT BUT DEALER IS NOT WILLING TO REPLACE TIRES UNDER MANUFACTURE WARRANTY ESPECIALLY SINCE CAR IS DRIFTING TO THE RIGHT UNDER NORMAL DRIVING CONDITIONS. DRIFTING COULD BE A SAFETY ISSUE AND POTENTIALLY CREATE AN ACCIDENT.