AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 AUDI A8- JEANERETTE, LA
I WAS DRIVING MY CAR AND HAD JUST CROSSED A TRACK, WHEN OUT OF NO WHERE WITH NO WARNING MY CAR STOPPED. MY WHEEL STARTED TIGHTENING AND I COULDN'T PRESS ON THE BRAKES. THANKS GOODNESS I DIDNT HAVE A CAR BEHIND ME BECAUSE THE CAR JUST LOST ALL POWER. I COULDN'T EVEN STEER THE CAR TO THE SIDE OF THE ROAD. TRY TO RESTART THE VEHICLE BECAUSE I WAS DUMB MINDED TO WHAT WAS GOING ON, BUT THE CAR WOULD NOT RESTART. I HAD TO CALL A WRECKER TO COME GET ME AND THE CAR. NOW PICTURE ME, A WOMAN ALONE, IN THE ROAD AT10:30 AT NIGHT, WAITING FOR A WRECKER TO COME GET MY BEAUTIFUL, LUXURY CAR WITH JUST 69,000 MILES AND REGULAR MAINTENANCE UP KEEP. I TOWED THE CAR TO AN AUDI DEALERSHIP TO FIND OUT THAT THE TURBOS WENT OUT ON THE CAR AND WARRANTY WANT COVER THIS $11,071 BILL. PURCHASED THIS CAR AT 39,000 MILES AND PAID A PRETTY PENNY, STILL OWE A PRETTY PENNY ON THIS VEHICLE AND NOW I HAVE TO PAY THIS HUGE REPAIR BILL ON TOP OF A HUGE CAR NOTE. BTW, CAR STILL AT SHOP, STILL NOT RUNNING UNLESS THE TURBOS ARE REPLACE. THIS IS NOT EVEN THE ENGINE ON THE CAR AND IT COST THIS EXPENSIVE.
Source: NHTSA WEB SITE -
2013 AUDI S6- MODESTO, CA
THERE HAVE BEEN NUMEROUS RECALLS FOR MY 2013 AUDI S6 PERTAINING TO THE TURBOCHARGED ENGINE. MOST RECENTLY, OVER THE LAST 2 WEEKS I NOTICED DECREASING GAS MILEAGE AND INCREASING TURBO LAG BUT THE CAR STILL RAN "NORMALLY" OVERALL. THEN, 1 DAY AGO IT MADE INTERMITTENT METALLIC SOUNDS AT STARTUP BUT THEN STILL RAN NORMALLY. THEN, THE NEXT DAY THE CAR HAD THE SAME STARTUP SOUNDS BUT THEN HAD A ROUGH IDLE AT STOPLIGHTS. I STOPPED FOR GAS AND THE CAR WOULDNT RESTART AT THE GAS STATION. IT WAS TOWED TO AUDI WHERE THE CAR WAS DIAGNOSED WITH CATASTROPHIC FAILURE OF BOTH TURBOCHARGERS AND QUOTED APPROXIMATELY $10,000 TO FIX. BEING A 2013 AUDI S6 MODEL WITH 60,000 MILES ON IT, IT IS OUTSIDE OF AUDI'S 48 MONTH/50,000 MILE WARRANTY. THIS IS KNOWN ISSUE FOR 2013-2016 AUDI SEDAN OWNERS, PARTICULARLY THE 2013 S6. THIS CAR WAS PREVIOUSLY OWNED BY SOMEONE WHO HAD IT SERVICED AT AUDI DEALERSHIPS AND I HAVE PURCHASED AUDI CARE MAINTENANCE PACKAGES WHICH I HAVE HAD PERFORMED AT THEIR RECOMMENDED INTERVALS AT THE DEALERSHIP FOR THE LAST 3 YEARS. THERE HAS BEEN A TECHNICAL SERVICE BULLETIN MADE FOR THIS KNOWN ISSUE. I HAD A PREVIOUS ENGINE TSB THAT AUDI ORIGINALLY HAD ME PAY $2300 FOR TO FIX, HOWEVER A YEAR LATER I RECEIVED A RECALL NOTIFICATION AND THAT MONEY WAS REFUNDED. THERE WAS ALSO A PREVIOUS RECALL RELATING TO THE TURBOCHARGED SEALS AND COOLANT LINES. ALL OF THESE SERVICE RECALLS HAVE BEEN PERFORMED. CLEARLY THERE IS A ENGINEERING ISSUE WITH THIS MODEL ENGINE.
Source: NHTSA WEB SITE -
2010 AUDI A4- NAMPA, ID
AUDI KNOWS ABOUT THIS OIL CONSUMPTION ISSUE MY CAR IS ONE OF THE THOUSANDS OF AFFECTED ONE IT'S REQUIRE MORE OIL JUST AFTER 300 MILES AND AUDI WON'T FIX IT ASKING FOR 6K TO 7K TO FIX THE ENGINE I BARELY HAVE 110K MILES ON THE CAR. AUDI NEED TO RECALL THEIR AND FIX IT FOR FREE
Source: NHTSA WEB SITE -
2018 AUDI A4- TEMECULA, CA
NEW FACTORY BRAKES MAKE VERY LOUD AUDIBLE SCREECHING SOUND WHEN COMING TO A STOP.THIS HAPPENS JUST BEFORE COMING TO A COMPLETE STOP AND SOMETIMES IN THE BEGINNING OF BREAKING. MECHANIC HAS WORKED ON THIS ISSUE SEVERAL TIMES AND REORDERED BRAKES FROM LOCAL AUDI DEALERSHIP AND IT IS STILL MAKING THE SOUND. DEALERSHIP SAID ITS 4TH GENERATION BRAKES AND ITS A PROBLEM WITH THE COATING.
Source: NHTSA WEB SITE -
2019 AUDI A7- LAKE CITY, FL
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
Source: NHTSA WEB SITE -
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2019 AUDI Q8- ELM GROVE, WI
ON NUMEROUS OCCASIONS VEHICLE ENTERS AN INTERSECTION OR CROSS TRAFFIC WHILE STARTING A TURN AND ACCELERATION LAGS FOR A 1-3 SECONDS. WHEN APPLYING MORE AND MORE GAS PEDAL, IT EVENTUALLY WILL ENGAGE ALMOST CATAPULTING YOU. HAVE COME VERY CLOSE TO GETTING HIT IN THE SIDE OF THE VEHICLE DUE TO THE LACK OF ANY RESPONSE FOR ACCELERATION. CLEARLY THERE IS A MECHANICAL FLAW IN THE WAY THE VEHICLE OPERATES AND IT LEAVES THE DRIVER AND PASSENGER AT GREAT RISK OF INJURY BECAUSE YOU CAN NOT GET OUT OF THE WAY. SEEMS AS IF THE TRANSMISSION IS NOT DOWNSHIFTING TO FIRST GEAR AND BY STAYING IN 3RD GEAR OR MORE, IT CAN NOT RESPOND TO THE ACCELERATION. IT DOES NOT DOWNSHIFT FAST ENOUGH TO ALLEVIATE THE LAG. AFTER RESEARCHING THE PROBLEM ONLINE, THIS APPEARS TO BE A KNOWN PROBLEM BY THE DRIVERS OF THIS VEHICLE BUT NO MANUFACTURER RECOGNITION OF THE SAFETY HAZARD; OBVIOUSLY TRYING TO AVOID LIABILITY. PLEASE INVESTIGATE BEFORE SOMEONE GETS INJURED (IF THEY HAVEN'T ALREADY).
Source: NHTSA WEB SITE -
2015 AUDI A6- CRESTVIEW, FL
WHILE DRIVING AT NIGHT THERE WAS A FLASH FLOOD ON A KNOWN FLOOD ROAD. AFTER PROCEEDING THROUGH WHAT WAS MAYBE 6"-12" OF WATER, VEHICLE'S AMBER STEERING DEFECTIVE WARNING LIGHT APPEARED WITH THE NOTIFICATION STATING THAT THE VEHICLE WAS SAFE TO DRIVE. THE NEXT DAY WHILE DRIVING, THE AMBER STEERING DEFECTIVE LIGHT TURNED RED WITH A NOTIFICATION STATING NOT TO DRIVE THE VEHICLE. UPON THIS HAPPENING, THE VEHICLE LOST ALL POWER STEERING, TPMS FAULT, STABILIZATION FAULT, AND ACC BRAKING GUARD FAULT APPEARED. THANKFULLY, I WAS NOT DRIVING TO WORK THAT MORNING AND WAS GOING LESS THAN 30MPH RATHER THAN 70MPH. AUDI SERVICE ADVISOR STATES THAT THERE ISN'T A WAY THAT THIS WAS CAUSED DUE TO WATER DAMAGE. I DISAGREE. I BELIEVE WATER ENTERED THE STEERING MODULE (EVEN THOUGH THIS IS SUPPOSED TO BE A SEALED UNIT) AND CAUSED AN ELECTRICAL SHORT TO THE MODULE. DUE TO THE FACT THAT THE SERVICE ADVISOR RELAYED HIS SUPPOSED FINDINGS TO THE INSURANCE ADJUSTER. I AM CURRENTLY LIABLE FOR THE REPAIRS ON THE VEHICLE.
Source: NHTSA WEB SITE -
2008 AUDI Q7- KLEIN, TX
MY AUDI Q7 WAS CONDUCTED SAFETY RECALL (NHTSA: 16V660) LAST 2017, BUT AFTER RECALL THE CONDITION WAS SAME AS PREVIOUS. THE CONDITION WAS GAS SMELL INSIDE PASSENGER CABIN, AND OUTSIDE (IN WAY OF EXHAUST PIPE..). WHEN I DRIVE COUPLE OF MINUTES, I FELT HEADACHE AND CAN'T DRIVE CONTINUED. I HAD VISITING DEALER SHOP LOCATED IN SPRING IN TEXAS, AND EXPLANATION MY CAR CONDITION, BUT THEY SAID THAT THEY CAN NOT DO AGAIN DUE TO ALREADY ONE YEAR OVER. SO, I'VE CHECKED THEIR REPORTING, BUT I COULDN'T LOCATED ANY CHANGED ANY REPAIR OR CHANGED PARTS (I.E., SEAL, PACKING) FOR FUEL PUMP SYSTEM. PLEASE SEE ATTACHED. I BELIEVE THIS IS VERY IMPORTANT FOR MY HEALTH DUE TO VERY STRONG GAS LEAK. PLEASE CONSIDERATION OF MY SITUATION. THANK YOU SO MUCH.
Source: NHTSA WEB SITE -
2013 AUDI A4- MILL VALLEY, CA
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 5 MPH, THE FRONT PASSENGER TIRE STRUCK A CURB AND THE "STEERING WHEEL DEFECTIVE DON'T DRIVE" WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AUDI SAN FRANCISCO (1525 HOWARD ST, SAN FRANCISCO, CA 94103, (888) 779-0546) WHERE IT WAS DIAGNOSED THAT THE STEERING MECHANISM WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 AUDI A4- MILWAUKEE, WI
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN LEFT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD FOR TEN MINUTES. ONCE SHE CONTINUED DRIVING, THE FAILURE RECURRED. THE CONTACT CALLED VAN HORN VOLKSWAGEN OF SHEBOYGAN (LOCATED AT 5515 RACETRACK RD, SHEBOYGAN, WI 53081, (920) 457-8844) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE