AUDI Complaints

MY VEHICLE WAS RECALLED FOR A FUEL PUMP ISSUE WHICH WAS REPAIRED WITH TAPE IN 2018. THE FUEL PUMP IS NOW LEAKING FUEL CAUSING A FUEL SMELL IN THE VEHICLE AS WELL AS IN MY GARAGE AND HOUSE WHILE THE CAR IS PARKED IN THE GARAGE. WHEN I TOOK MY VEHICLE TO BE INSPECTED AND REPAIRED I WAS TOLD THE ORIGINAL REPAIR WAS NOT SUBSTANTIAL ENOUGH TO FIX THE ORIGINAL DEFECT. AUDI REPORTS NO NEW RECALLS ON THE VEHICLE AND THAT THERE WAS A RECALL ON A SMALL SELECTION OF VEHICLES IN THE ORIGINAL RECALL. THIS IS A HAZARD AND COULD CAUSE A FIRE. ALL VEHICLES IN THE ORIGINAL RECALL SHOULD BE RECALLED AGAIN AND REPAIRED PROPERLY, WITH MORE THAN TAPE.

SUNGLASSES HOLDER WILL NOT STAY CLOSED AND FALLS DOWN BLOCKING MY REARVIEW MIRROR. TRIED SEVERAL TIMES TO CLOSE IT AND IT WILL NOT CLOSE. I CANNOT SEE CLEARLY OUT OF MY REARVIEW MIRROR WHICH IS HAZARDOUS TO MY DRIVING WHEN TRYING TO SWITCH LANES AND/OR TELL HOW CLOSE SOMEONE IS TO MY BUMPER TO PREVENT MY CAR FROM BEING REAR ENDED. I'M WORRIED THAT AN ACCIDENT MAY HAPPEN DUE TO THIS ISSUE. I RESEARCHED THE ISSUE AND APPARENTLY OTHER AUDI DRIVERS ARE EXPERIENCING THE SAME ISSUE ACCORDING TO ONE AUDI SERVICE FORUM (HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q5-SQ5-MKI-8R-DISCUSSION-129/SUNGLASS-HOLDER-NOT-STAYING-UP-SRSLY-2856965/). THIS ALSO APPEARS TO BE AN ISSUE WITH THE VOLKSWAGON BRANDED CARS.

AUDI Q5 PRESTIGE, 2019. PROBLEM WITH ACTIVE LANE KEEPING ASSIST. KEEPING THE CAR IN THE MIDDLE OF THE LINE WORKS PERFECTLY. THE PROBLEM IS WITH THE DRIVER ATTENTION DETECTION. THE SYSTEM SAYS I AM NOT DRIVING, EVEN I JUST (15 SECONDS) HAVE CHANGE THE LINE, MY SELF WITH BLINKERS! ALERT COMES UP EVERY MINUTE ON STRAIGHT ROAD, TERRIBLE! WHAT IS MORE THE LKA CAN DISABLE(DEACTIVATE) ITSELF IN THE MIDDLE OF A TURN OR CURVE, AND WITHOUT ANY ALERT OR NOTIFICATION. THIS LKA ASSISTANT IS LOVELY, BUT NEEDS SOFTWARE UPDATE, OR JUST INCREASING LATENCY FOR NOT DIVING ALERTS ETC. THE PROBLEMS APPEAR EVERY TIME YOU DRIVE, EVERYWHERE, EVERY WEATHER CONDITIONS. EXTREMELY ANNOYING AND IN MY OPINION DANGEROUS. THE LKA WORKS BETTER IN KIA, SHAME ON AUDI!!!

LEFT HEAD LIGHT FLICKERS AND SHUTS ITSELF OFF AFTER VEHICLE IS DRIVEN AND THE LIGHTS HAVE BEEN ON FOR ABOUT 5 MINUTES. THE WARNING DISPLAY ON THE DASHBOARD GIVES A "LEFT HEADLIGHT LEVEL" ERROR CODE.

DO TO A RECALL, I HAD MY 2007 AUDI S4 CABRIOLET FRONT TWO AIRBAGS REPLACED. AIRBAG LIGHT CAME ON IMMEDIATELY AFTER REPLACEMENT. I HAVE BEEN TOLD I WILL NEED TO PAY FOR A NEW SEAT BELT ASSEMBLY ORDERED DIRECT FROM GERMANY FOR $1172.00 USD. (NOT INCLUDING INSTALL FEE) PLEASE ADVISE.

ON SATURDAY 10/26/2019 AS I LEFT MY OFFICE TO HEAD HOME THAT DAY FROM WORK MY EPC LIGHT AND ENGINE MIL LIGHT IN MY DASHBOARD CAME ON AND THE CAR WOULD NOT START. I STARTED TO SMELL GAS FUMES IN THE CAR AND SMOKE COMING FROM THE BACK SEAT LIKE A FIRE HAD STARTED. I SHUT OFF THE CAR, GOT OUT AND OPENED ALL THE DOORS AND AS I APPROACHED THE RIGHT SIDE OF THE VEHICLE I SPOTTED LARGE AMOUNTS OF FUEL LEAKING FROM UNDERNEATH WHERE THE FUEL PUMP IS LOCATED. I CALLED MY AUTHORIZED MECHANIC AS HE HAS DEALT WITH MY VEHICLE BEFORE AND HE CAME AND DIAGNOSED THE VEHICLE, HOOKED IT UP TO HIS COMPUTER AND GAVE HIM A FEW ERROR CODES. 1 WAS FOR THE FUEL PUMP, ANOTHER FOR THE AFTER RUN COOLANT PUMP. HE INFORMED ME THAT THERE WAS A MALFUNCTION WITHIN THE ELECTRIC FUEL PUMP ITSELF THAT'S CAUSING THE ISSUE AND THAT'S WHY FUEL STARTED LEAKING ALL OVER THE FLOOR UNDERNEATH THE VEHICLE WHERE THE FUEL PUMP IS LOCATED. HE ALSO ALERTED ME TO A SERVICE BULLETIN THAT SHOWED UP ON HIS COMPUTER THAT SHOWED A RECALL FOR THE SAME FUEL PUMP ISSUES RELATED TO MY VEHICLE AS WELL AS SEVERAL OTHERS. WE IMMEDIATELY CALLED A TOW TRUCK TO GET IT BACK TO HIS SHOP. UPON FURTHER INSPECTION AFTER HE REMOVED THE REAR SEAT TO GET TO THE FUEL PUMP IT REVEALED EXACTLY WHAT HAD OCCURRED. THE FUEL PUMP AND THE ELECTRONIC CONNECTORS CONNECTED TO THE PUMP ALONG WITH THE SEAL HAD BURNT OUT CAUSING FUEL TO SPILL EVERYWHERE AND FLOOD THE ENTIRE UNIT AS WELL AS MY BACK SEAT WHERE A SMALL SPARK FROM THE IGNITION WHEN STARTED ALMOST CAUSED A SMALL FIRE UNDER THE SEAT WHICH COULD OF ERUPTED BIGGER. LUCKILY IT DID NOT EXPLODE OR GOT ANY WORST AND OUT OF CONTROL. THIS IS A SERIOUS SAFETY RISK AND NEEDS TO RECTIFIED IMMEDIATELY BEFORE MYSELF OR ANYONE ELSE GETS HURT. MY CAR HAS BEEN WELL MAINTAINED SINCE I PURCHASED IT IN 2015 AND JUST HIT A LITTLE OVER 50K MILES, NEVER MISSED AN OIL CHANGE, YEARLY INSPECTIONS AND TUNE UP.

AUDI OF AMERICA SENT ME A FLYER (ATTACHED) OFFERING $100 IN AUDI GOODS AND SERVICES AS AN INCENTIVE TO COMPLETE THE REPLACEMENT OF A TAKATA AIRBAG RECALL. SINCE MAY 2ND, NOW ALMOST 5 MONTHS LATER, AUDI HAS STILL FAILED TO PROVIDE THE OFFERED INCENTIVE DESPITE ME CONTACTING THEM AND THEIR PROMISE IT WOULD BE RESOLVED. AS THIS RECALL IS UNDER NHTSA JURISDICTION I THOUGHT YOU WOULD HAVE INTEREST IN THEIR BEHAVIOR IN REGARDS TO THIS SERIOUS MATTER.

UNDER NORMAL DRIVING CONDITIONS, HIGHWAY SPEED OF 65-75, THE CAR VIBRATES. I ATTEMPTED TO REACH OUT TO OTHER DRIVES AND THIS SEEMS TO BE A COMMON ISSUES ALL ACROSS THE BOARD. NOT LOCAL AND NOT SELECT YEAR. UNDER FURTHER HOMEWORK, MANY OTHERS HAVE COMPLAINED ABOUT THIS ONLINE. MANY OTHERS SHOW THE WORK THAT HAS BEEN DONE TO FIX THIS ISSUE, WITH OUT BEING SUCCESSFUL. WHEEL BEARINGS REPLACED, WHEELS BALANCED, CHECK FOR WHEEL DAMAGE AND EVEN DRIVE SHAFTS HAVE BEEN CHECKED. THE CARS STILL HAVE VIBRATION AROUND 65-75 MPH. MY CAR IS AROUND 44K MILES BUT MANY OTHERS HAVE COMPLAINED ABOUT THIS SINCE DAY ONE OF OWNERSHIP.

I CONTACT AUDI OF CONCORD, CA IN NOVEMBER OF 2018, TO HAVE THE AFTER-RUN COOLANT PUMP REPLACED. THEY PLACED ME ON A WAITLIST, I HAVE NEVER HEARD BACK FROM THEM ALMOST A YEAR LATER.

ON A SUBURBAN STREET THAT I REGULARLY DRIVE ON WITH NO CAR NEARER THAN 100 YARDS IN FRONT OF ME AND FORTUNATELY NO CAR BEHIND ME THE AUDI PRESENSE SYSTEM ACTUATED SLAMMING ON THE BRAKES AND FLASHING A RED TRIANGLE IN THE DRIVER INFORMATION SCREEN. IF A CAR HAD BEEN FOLLOWED BEHIND ME I WOULD'VE BEEN REAR-ENDED