AUDI Complaints

MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.

ISSUE WITH THE WINDSHIELD LEAKING PROFUSELY. THIS LED TO MOISTURE ISSUES INSIDE THE CAR WHEN DRIVING IN THE RAIN, WHICH COULD PRESENT A SERIOUS VISIBILITY HAZARD. THERE ARE ALSO NUMEROUS ELECTRICAL COMPONENTS (MAJOR VEHICLE CONTROL AND DIAGNOSTIC MODULES) LOCATED IN THE TRACKING PATH OF THE WATER WHICH COULD CAUSE SERIOUS ISSUES TO THE DRIVABILITY AND SAFETY OF THE VEHICLE IF IN MOTION. UPON REPLACEMENT OF THE WINDSHIELD IT WAS DISCOVERED THAT THERE WAS A COMPLETE SECTION OF THE WINDSHIELD SEALANT MISSING ALONG THE TOP EDGE OF THE WINDSHIELD, NEAR THE REAR VIEW MIRROR ON THE PASSENGER SIDE. I AM A MEMBER OF SEVERAL AUDI VEHICLE FORUMS AND THIS IS A WELL KNOWN AND DOCUMENTED ISSUE THERE. I JUST WANTED TO MAKE THIS AGENCY AWARE OF THE ISSUE BEFORE ANYONE GOT SERIOUSLY HURT OR KILLED DUE TO NOT BEING ABLE TO SEE WHILE DRIVING DOWN THE ROAD.

AT ABOUT 63,000 MILES MY CHECK ENGINE LIGHT WENT ON AND I CHECKED CODE AND P0018 SHOWED UP. IT FAILED EMISSIONS TEST SUBSEQUENTLY FOR LICENSE RENEWAL. I TOOK IN TO DEALERSHIP AND FIRST TIME THEY SAID A SENSOR WAS SLIGHTLY LOOSE AND A LITTLE CORROSION ON. SAID IT WAS FIXED AND MEETS MANUF. SPECIFICATIONS. LIGHT CAME BACK ON 2 DAYS LATER. JUST TOOK IN AND THEY SAID IT WAS THE LEFT SIDE TIMING BELT AND $6,100 TO FIX. WHAT TROUBLES ME IS THAT THERE WAS A RECALL FOR THE SAME YEAR AUDI BUT ONLY FOR THE 2.0. MY CAR IS APPARENTLY THE ONLY 3.2 LITER HAVING THIS ISSUE. NO RECALL? IT OCCURRED AT THE SAME MOMENT IN TIME, AROUND 65,000 MILES. WHILE I WAS APPEASED SLIGHTLY BY THEM OFFERING TO FIX IT FOR PARTS COST..... ABOUT $3,300, AND THE SUBSEQUENT BILL WAS A SURPRISING (TO THE GOOD) BILL OF $2327.25 INCLUDING THE NECESSARY OIL CHANGE, I JUST QUESTION THE FACT THAT THERE IS NO PENDING RECALL ON THE AUDI Q5 3.2 LITER. AND UNFORTUNATELY STILL A SUSPICIOUS COST. EVERYTHING WAS DONE AMICABLY, AS TIME WAS OF THE ESSENCE. BUT STILL FEEL SHORTED THAT MY 3.2 DOESN'T FALL INTO THIS RECALL.

AFTER DRIVING THE VEHICLE AND PARKING, WENT TO RESTART AFTER ENGINE WAS OFF FOR APPROXIMATELY 3.5 HOURS, HEARD AN ALARM SOUND UPON START UP AND THE MESSAGE DISPLAYED "STEERING DEFECTIVE" DO NOT DRIVE VEHICLE. THE POWER STEERING WAS NON FUNCTIONAL HAD NO OTHER OPTION BUT TO DRIVE WITHOUT POWER STEERING AS WE WERE STRANDED OUT OF STATE, ARRIVED AT OUR DESTINATION, TURNED OFF VEHICLE, WARNING LIGHT TURNED OFF AND POWER STEERING RESUMED, CAR SAT OVERNIGHT, UPON START UP THE FOLLOWING MORNING THE ALARM WENT ON AGAIN WITH WARNING LIGHTS ILLUMINATED AGAIN, TURNED CAR OFF AND DID NOT DRIVE, CAR SAT FOR 10 HOURS AND UPON START UP POWER STEERING RETURNED AND DROVE TO DEALERSHIP WHERE PURCHASED AND THEY COULD NOT GET THE SYSTEM TO REPEAT THE DEFECTIVE STEERING WARNING ILLUMINATE, RAN THE CODES AND COULD NOT DIAGNOSE, TRANSFERRED TO AN AUDI DEALER WHO IN TURN DIAGNOSED IT WITH A FAULTY STEERING (SAME AS THE SQ5'S WHICH HAVE THE RECALL) AUDI REFUSES TO COVER UNDER WARRANTY. CAR ONLY HAS 41K MILES ON IT.

AUDI RECALLED THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS) BUT HAS NOT RELEASED A REMEDY YET. MY CAR'S SYSTEM IS DEFECTIVE LEADING TO THE PASSENGER AIRBAG BEING PERMANENTLY TURNED OFF MAKING IT VERY UNSAFE FOR PASSENGERS. THE LOCAL DEALER REFUSED TO FIX IT WITHOUT A REMEDY BEING AVAILABLE. AUDI NEEDS TO GET THIS PODS RECALL COMPLETE BEFORE SOMEONE DIES.

TL* THE CONTACT OWNS A 2018 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V416000 (WHEELS). THE CONTACT STATED THAT ROYAL AUTO GROUP SERVICE (LOCATED AT 1525 HOWARD ST, SAN FRANCISCO, CA 94103, (415) 241-8100) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

IN JANUARY 2019, WHILE I WAS DRIVING ON CA 110 IN EXCESS OF 60 MPH, THE AUDI Q7 TDI'S GLOW PLUG INDICATOR LIGHT CAME ON, I LOST ACCELERATION AND A FEW MINUTES LATER, MY ENGINE SHUT OFF AND I WAS STUCK IN THE LEFT LANE. I HAD TO CALL 911 AND HAVE CHP STOP ALL TRAFFIC AND PUSH MY CAR TO THE SHOULDER WHILE I AWAITED A TOW TRUCK. AUDI DTLA TOLD ME THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THAT THERE WAS METAL SHRAPNEL IN MY FUEL LINE AND IT ALL HAD TO BE REPLACED. THEY SAID THIS WAS A DIESEL WARRANTY COVERED ISSUE AND WE DID NOT PAY ANY CHARGE. IN JUNE 2019 WHILE DRIVING ON INTERSTATE 10 IN AZ, THE GLOW PLUG LIGHT CAME ON AGAIN AND WE LOST ACCELERATION WHILE DRIVING OVER 60 MPH. WE IMMEDIATELY EXITED THE HIGHWAY AND SHUT OFF THE ENGINE BEFORE THE ENGINE SHUT DOWN ON US, AS IT DID IN JANUARY. WE WAITED AN HOUR IN 105 DEGREE HEAT IN THE MIDDLE OF NOWHERE, UNTIL WE WERE TOWED 80 MILES TO AUDI PEORIA, WHO CLAIM THEY CANNOT IDENTIFY THE PROBLEM. THEY TOLD US TO RIDE IN THE CAR ON TOP OF THE TOW TRUCK. WE BELIEVE THERE IS EITHER AN ONGOING HPFP ISSUE, OR PERHAPS SOMETHING RELATED TO THE DIESEL MODIFICATION, OR THAT THIS PARTICULAR CAR IS A LEMON - 2 BREAKDOWNS IN 5 MONTHS, WITHIN 11,500 MILES. THE SCARIEST PART IS THAT WE WERE DRIVING AT HIGHWAY SPEEDS WITH OUR CHILDREN IN THE CAR WHEN THE CAR LOST ACCELERATION. WE WERE LUCKY THAT WE DID NOT GET HURT OR CAUSE ANY ACCIDENTS, BUT THE AUDI Q7 TDI, WHETHER IT'S JUST THIS VEHICLE OR ALL 2014 Q7 TDIS ARE NOT SAFE. AUDI AMERICA, INC. HAS REFUSED TO REPURCHASE THE CAR OR PROVIDE ANY OTHER ASSISTANCE OR REMEDY. WE REFUSE TO RIDE THE CAR BECAUSE WE ARE SCARED OF ANOTHER INCIDENT. WE HAVE WARRANTIES ON THE CAR, BUT THAT ONLY COVERS REPAIRS, IT DOESN'T PREVENT YOU FROM GETTING KILLED ON THE HIGHWAY WHEN THEY CANNOT IDENTIFY THE PROBLEM WITH THE CAR. NO ONE AT AUDI HAS DIAGNOSED THE JUNE 2019 PROBLEM WE EXPERIENCED.

THE WHOLE CAR JERKED WHEN GOING TO 2ND GEAR AND THEN THETPMS, NO REVERSE, AND GEAR MALFUNCTION LIGHTS COMES ON. 2ND, 4TH, 6TH, AND REVERSE GEAR ARE GONE. RESTARTING THE CAR CLEARED THE WARNING AND DROVE FINE FOR 10 MILES BEFORE IT HAPPENS AGAIN. TRY RESTARTING AGAIN TO CLEAR THE WARNING BUT LIGHT WILL COME BACK ON WHEN GOING TO 2ND OR REVERSE.

ENGINE LIGHT CAME ON. CAR STOPPED RUNNING--WAS UNABLE TO START IT. AUDI DEALERSHIP SERVICE IDENTIFIED IT TIMING TENSIONER FAILURE AT JUST 70000 MILES. REPAIR COST ESTIMATED AT $3100. RECENT CLASS ACTION SETTLEMENT IDENTIFIES THIS AS A CONSISTENT PROBLEM WITH AUDI/VW BUT DOES NOT INCLUDE MY VIN. HOWEVER, THIS IS IDENTICAL ISSUE AS OTHER AUDI UNDER RECALL

FOR THE YEARS 2008-2010 AUDI R8 MODELS ARE PRONE TO EXPERIENCING STRUCTURAL FAILURE OF THE FRAME. I DON'T KNOW WHAT TO DO . I SAW THE PREVIOUS RECALLS FOR THE VEHICLE AND IT HAS NEVER REPAIRED TO GET THE REENFORCED FRAME STRUCTURE. I HAVEN'T BEEN IN AN ACCIDENT AND NOW I'M FINDING OUT THAT THE VEHICLE IS NOTED AS FRAME DAMAGE. SHOULDN'T AUDI/VOLKSWAGEN TAKE CARE OF THIS ESPECIALLY WITH THE HISTORY OF COMMON COMPLAINTS . I ONLY FOUND THIS OUT WHEN MY AUDI SERVICE DEPARTMENT INFORMED ME OF THE CRACKED FRAME MEANWHILE DOING ROUTINE SERVICE OF THE BRAKE FLUID . THEY SENT ME A MESSAGE SAYING THAT THEY ENCOUNTERED A MAJOR ISSUE AND THAT THE PASSENGER SIDE OF MY CAR IS BREAKING OFF AND NEAR SEPARATION.