AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 AUDI S7- DENVER, CO
IN MOTION NORMAL DRIVING 45-55 MPH UNDER ACCELERATION ON LONG ON RAMP TO INTERSTATE. REACHED A RAMP METER. ACCELERATING FORM RAMP METER, I NOTICED INCREASING POWER LOSS AND COULD NOT REACH HIGHWAY SPEEDS. ALL WARNING LIGHTS APPEARED (TPMS, TRACTION CONTROL, TRANSMISSION ISSUES, ETC.) I INSTANTLY MERGED RIGHT WITH FLASHERS HAVING TO AVOID ANOTHER ON RAMP OF TRAFFIC. AT VERY ROUGH IDLE I COULD NOT ACCELERATE BEYOND 1100 RPM I TRIED MOVING AGAIN AS THE TRANSMISSION SEEMED TO WORK BUT VERY ROUGH IDLE AND AGAIN, WOULD NOT GO BEYOND 1100RPM. IT WAS TOWED TO SHOP. THEY NOTATED "CATASTROPHIC TURBO FAILURE ON BOTH BANKS". THEY SAID IT WAS DUE TO A COMMON PROBLEM THEY HAVE NOTICED OF AN OIL CHECK VALVE FILTER SCREEN. I RECENTLY HAD AN EXTENDED WARRANTY SERVICE DONE BY DEALER. KNOWING THE VALVE HAS HAD ISSUES, I TEXTED THE TECH ABOUT THIS VALVE AND HIS RESPONSE WAS IT WAS NOT CONVENIENT TO ACCESS. I HAVE TEXTS FROM TECH AS THIS IS THE BEST WAY FOR THEM TO COMMUNICATE. IT IS DISAPPOINTING MY CAR WAS EFFECTED BY THIS EASILY FOUND ISSUE OF OIL CHECK VALVE FILTER AND EVEN MORE UPSET THAT I BROUGHT IT TO THE ATTENTION OF AN AUDI SERVICE TECH WHO DID NOT EVEN OFFER A SOLUTION OR PRICE TO DO THIS REPAIR WHILE SERVICING A WARRANTY OIL SEPARATOR THAT SITS DIRECTLY ABOVE THE FAULTY PART THAT STARVED THE TURBOS OF OIL AND CAUSED, AS DESCRIBED BY THE LOCAL SHOP," CATASTROPHIC TURBO FAILURE". THANKS FOR HEARING ME OUT.
Source: NHTSA WEB SITE -
2014 AUDI S7- ANN ARBOR, MI
TURBO WHEEL SHEARED OFF THE SHAFT AND STALLED THE CAR WHILE DRIVING AT < 5MPH IN PARKING LOT. UNABLE TO THEN START CAR AND MOVE IT - NEEDED TO BE PUSHED TO ONE SIDE TO AWAIT THE TOW TRUCK. THERE WERE NO SYMPTOMS OR WARNINGS OR CEL PRIOR TO THE FAILURE. OTHERS HAVE REPORTED SAME FAILURE AT HIGHER SPEEDS OR EVEN ON HIGHWAYS. THIS FAILURE MODE IS DANGEROUS AND COULD RESULT IN LOSS OF VEHICLE CONTROL. AUDI SHOULD BE PERFORMING A RECALL ON THIS FOR ALL THE VEHICLES THEY INSTALL THIS ENGINE MODEL INTO. I WAS ONLY RECENTLY MADE AWARE OF THE ABILITY TO REPORT THIS ISSUE HERE, HENCE THE DELAY IN MY DOING SO.
Source: NHTSA WEB SITE -
2015 AUDI A3 CABRIOLET- JACKSONVILLE, FL
"PODS RECALL" WE TOOK OUR CAR IN FOR INSPECTION AND WE WERE TOLD THAT THE ELECTRICAL SYSTEM TO THE AIR BAG NEEDS TO BE BEEFED UP BECAUSE WITHOUT THE RIGHT WIRING CONNECTION IT WILL CAUSE SERIOUS PROBLEM IF ACCIDENT OCCURS. THIS HASN'T HIT THE RECALL LIST YET BUT IT'S COMING. IF THE MANUFACTURER KNOWS THAT IT'S GOING TO BE AN ISSUE WHY CANT THEY JUST GO AHEAD AND FIX THE RECALL BEFORE HAND. THEY ARE WANTING US TO PAY $1100 DOLLARS TO FIX AN ISSUE THAT IS SOON TO BE AN UP AND COMING RECALL, BASED ON WHAT I HAVE BEEN READING FROM THE MANUFACTURER ITSELF. WHAT DOES IT TAKE FOR THIS RECALL TO GO INTO THE WORKS, MANY DEATHS OR EVEN A LAWSUIT BECAUSE THEY DIDN'T WANT TO FIX PROBLEM BEFORE HAND. I KNOW MANY OF THESE MONEY COMPANIES ARE TRYING TO SAVE A DOLLAR BUT IS IT WORTH THE COST OF A LOVED ONE JUST TO SAVE A BUCK. WE ARE ALL TRYING TO SAVE A BUCK I GET IT, BUT THIS IS THE COMPANIES REPUTATION ON THE LINE. YOU MAKE A PRODUCT YOU SHOULD WANT PEOPLE TO FEEL AND BE SAFE. IF CONSUMERS KNOW YOU PUT OUT A GOOD PRODUCT AND YOUR CONTINUOUSLY ARE TRYING TO IMPROVE YOUR PRODUCT PEOPLE WILL STAND BY YOU. IT SHOULDNT GET TO THE POINT OF PEOPLE LOSING A LIFE OR GETTING SERIOUSLY INJURED TO FIX A ISSUE YOU COULD AVOID.
Source: NHTSA WEB SITE -
2011 AUDI Q5- WOODINVILLE, WA
AT 79,000 MILES ENGINE NEEDS TO BE REPLACED AFTER TIMING BELT AND TENSIONER FAILED. THIS IS THE 2ND ENGINE FOR THIS CAR. TIMING BELT DESTROYED PISTONS, RODS AND CYLINDERS. WARNING LIGHT WENT ON, I TOOK IT TO THE DEALER, AND IT FORTUNATELY EXHIBITED THE FAILURE AT THE DEALERSHIP.
Source: NHTSA WEB SITE -
2013 AUDI S7- CARROLL, OH
TURBOS FAILED AT APPROXIMATELY 82,000 MILES DUE TO A CLOGGED OIL FEED SCREEN. TURBOS WERE STARVED OF OIL CAUSING ONE COMPRESSOR SHAFT TO BREAK IN HALF AND THE OTHER TO HAVE EXCESSIVE SHAFT PLAY. THIS CAUSED A NO-RUN ISSUE AND RESULTED IN BOTH TURBOS HAVING TO BE REPLACED ALONG WITH THE OIL SCREEN. THE VEHICLE BEGAN RUNNING POORLY AT HIGHWAY SPEED AND WHEN IT CAME TO A STOP, STALLED AT A BUSY FREEWAY INTERCHANGE. AFTER MULTIPLE ATTEMPTS, THE CAR WAS ABLE TO START AND LIMP OFF THE ROAD WHERE IT WAS TOWED FROM AND DIAGNOSED AT A MECHANIC
Source: NHTSA WEB SITE -
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2004 AUDI TT- LEAWOOD, KS
CAR JERKS VIOLENTLY AUDI DEALERSHIP STATE THEY WILL NOT FIX THIS ISSUE ALTHOUGH MY CAR FALLS UNDER THIS CAMPAIGN HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2004/RCRIT-04V007-5629.PDF AUDI CAMPAIGN JA (04V-007) DIRECT SHIFT AUTOMATIC TRANSMISSION REPLACE DUAL CLUTCH
Source: NHTSA WEB SITE -
2011 AUDI Q5- SAN CLEMENTE, CA
CAR WAS SOLD WITHOUT AN OIL DIP-STICK. THE SEQUENCE OF BUTTONS TO PUNCH TO BRING UP AN OIL-LEVEL READOUT RARELY WORKS. THIS IS A SAFETY DEFECT.
Source: NHTSA WEB SITE -
2016 AUDI A3 CABRIOLET- BREA, CA
PURCHASED THIS CAR DECEMBER OF 2018 (6 MONTHS AGO), VEHICLE STILL UNDER WARRANTY. LATE JAN (A MONTH AFTER PURCHASE), WHILE DRIVING ON THE ROAD, THE LEFT SIDE BUMPER GRILLE, A LARGE PLASTIC PIECE FELL OFF. I THOUGHT IT WAS A FLUKE, SO I PURCHASED A REPLACEMENT PART AND PUT IT BACK INTO THE BUMPER. A MONTH LATER IN LATE MARCH, THAT SAME PIECE FELL OFF AGAIN WHILE I WAS DRIVING ON THE FREEWAY, CAUSED A LARGE BOOM NOISE AND WAS A HAZARD TO OTHER VEHICLES DRIVING AT HIGH SPEEDS ON THE FREEWAY. I TOOK IT BACK TO THE DEALER AND THEY REPLACED THE PART AGAIN. FAST FORWARD TO JUNE, THIS SAME PART ON THE RIGHT SIDE FELL OFF AGAIN WHILE DRIVING ON THE FREEWAY AND CAUSING THE SAME ROAD HAZARD FOR ALL VEHICLES. IN SUMMARY, WITHIN A SPAN OF 6 MONTHS THIS PART HAD FELL OFF 3 TIMES. THIS IS A DESIGN FLAW IN THE BUMPER DESIGN OF THIS CAR AND NEED TO BE INVESTIGATED, OTHERWISE IT'S A MAJOR ROAD HAZARD TO HAVE CAR PARTS FALLING OFF AND FLYING ON THE FREEWAY.
Source: NHTSA WEB SITE -
2010 AUDI Q7- NEW CARROLLTON, MD
VEHICLE WAS STATIONERY IN HEAVY RAIN. TURN WINDSHIELD WIPERS ON AND WITHIN A FEW SECONDS PASSENGER SIDE WIPER ARM BROKE IN HALF.
Source: NHTSA WEB SITE -
2012 AUDI A3- ARLINGTON, MA
THIS CAR WAS TOTALLY DESTROYED IN 2012 AND THEREFORE NO LONGER NEEDS THE AIRBAG RECALL TO BE ACCOMPLISHED. PLEASE REMOVE THIS RECALL NOTICE FROM THE DATABASE.
Source: NHTSA WEB SITE