AUDI Complaints
View complaints related to AUDI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 AUDI S4- SAN DIEGO, CA
WHILE TRAVELING AT 75MPH, UPHILL, IN 100F WEATHER THE FUEL LOW PRESSURE FUEL SYSTEM DEVELOPED A VAPOR BUBBLE THAT STALLED THE LOW PRESSURE FUEL PUMP AND STARVED THE MOTOR FOR FUEL. THE CAR STALLED ON THE FREEWAY AND WOULD INTERMITTENTLY RESTART UNTIL THE LOW PRESSURE FUEL PUMP FAILED. THE REPAIR REQUIRED ADDITIONAL VALVES AND HOSES HE ADDED TO THE LOW PRESSURE FUEL SYSTEM TO COMPENSATE FOR THE POOR VAPOR MANAGEMENT DESIGN. THE CAR HAD TO BE TOWED TO A DEALERSHIP WHERE THE APPROPRIATE FIX AND TSB WAS EXECUTED. TOTAL COST WAS ~$2200, $715 OF THAT TOTAL COST WERE THE NEW VALVES AND HOSES THAT SHOULD HAVE BEEN PART OF THE INITIAL DESIGN.
Source: NHTSA WEB SITE -
2010 AUDI Q5- ELIZABETH, NJ
I RECENTLY PURCHASED A 2010 AUDI Q5 PRESTIGE . I HAD IT FROM 7 DAY AND PUT FUEL IN IT MAYBE 4 TIMES . THE VERY LAST TIME I PUT FUEL IN IT THERE WAS A STRONG GAS SMELL COMING THROUGH THE VENTS . IT GETS STRONGER AND STRONGER.
Source: NHTSA WEB SITE -
2011 AUDI Q5- SANTA ROSA, CA
UPON ATTEMPTING TO START THE ENGINE, THE TIMING CHAIN SLIPPED CAUSING PISTONS TO HIT INTAKE VALVES, WRECKING ENGINE. ONLY 77,000 MILES ON VEHICLE. I DO NOT QUALIFY FOR CLASS ACTION SETTLEMENT DUE TO FILING DEADLINES BUT AM FACING UP TO $14,000 IN REPAIR COSTS. IT IS UNREASONABLE FOR AN ENGINE TO FAIL CATASTROPHICALLY AT SUCH A LOW MILEAGE ADN THERE TO BE NO MANUFACTURER LIABILITY.
Source: NHTSA WEB SITE -
2013 AUDI A5- FRESNO, CA
THERE IS AN INTERMITTANT FAULT WITH THE INTAKE MANIFOLD CHANGE OVER FLAP, IT'S STICKING. REPLACEMENT WOULD BE $1311.56 BEFORE TAX. IT APPEARS TO BE WORKING OK NOW, BUT IT COULD FAIL IN THE NEAR FUTURE.
Source: NHTSA WEB SITE -
2013 AUDI A4 ALLROAD- CYPRESS, TX
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. IN ADDITION, "DO NOT DRIVE THE VEHICLE, STEERING WHEEL FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED AUDI WEST HOUSTON (LOCATED AT 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2015 AUDI Q5- BERTHOUD, CO
I HAVE AN AUDI TDI THAT THE DIESEL EMISSIONS RECALL WAS COMPLETED. I BROUGHT TO THE ATTENTION OF MY SERVICE ADVISOR - DEALER, THAT WHEN THE OUTSIDE AIR TEMP IS WARM/HOT AND THE VEHICLE IS WARMED UP, THERE APPEARS LAG IN THE ACCELERATION THEN SUDDENLY THERE IS A QUICK BURST OF SPEED WHERE THE VEHICLE CATCHES UP TO THE FOOT ACCELERATOR POSITION. LIFTING THE FOOT OFF THE ACCELERATOR AIDS IN SLOWING DOWN BUT I AM CONCERNED THAT IF ANOTHER FAMILY MEMBER GETS IN THE CAR THERE MIGHT BE A DIFFERENT UNDERSTANDING OF WHAT THE VEHICLE IS DOING. THE DEALER SERVICE ADVISOR DID NOT NOTE THIS CONDITION ON THE LIST OF COMPLAINTS - THINGS TO FIX AT LAST SERVICE. HE DID STATE THAT ALL THE VW-PORSHE-AUDI DIESEL VEHICLES ARE DEALING WITH SIMILAR ISSUES AND THAT I JUST NEEDED TO ADJUST MY DRIVING, THERE IS NO CURRENT RESOLUTION FOR THE CONDITION. I FEEL THAT THERE SHOULD BE A BETTER ANSWER FROM VW-PORSHE-AUDI TO RESOLVE THIS CONCERN WITH THE HIGHLY SKILLED ENGINEERS THEY EMPLOY!
Source: NHTSA WEB SITE -
2018 AUDI Q3- SAN ANTONIO, TX
TL* THE CONTACT OWNS A 2018 AUDI Q3. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE DIMENSION OF THE TIRES PERTAINING TO A CASTER DIAGNOSIS. THE COLOR GREEN DISPLAYED IF THE TIRES WERE BALANCED AND ALIGNED CORRECTLY WHEN INSTALLED. THE CONTACT STATED THAT THE TIRE INSPECTION CASTER TESTING REMAINED IN THE RED WITHIN LESS THAN 100 MILES OF OWNING THE VEHICLE. THREE DIFFERENT DEALERS WERE CONTACTED: AUDI NORTH AUSTIN (12971 POND SPRINGS RD, AUSTIN, TX 78729, (844) 473-2985) AUDI DOMINION (21105 I-10, SAN ANTONIO, TX 78257, 1-(888) 478-2089), AND AUDI NORTH PARK (15670 I-35, SELMA, TX 78154, (210) 960-6000). THE DEALERS SERVICED THE VEHICLE, BUT FAILED TO PROVIDE A PERMANENT SOLUTION. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY DUE TO SEVERAL ALIGNMENTS, TIRE SERVICING, AND TIRE REPLACEMENTS. TWO DIFFERENT INDEPENDENT TIRE TECHNICIANS PROVIDED FURTHER DIAGNOSTIC TESTING AND DETERMINED THAT THE CASTER WAS NOT AVAILABLE FROM THE MANUFACTURER AS PROPRIETARY INFORMATION. THE APPROXIMATE FAILURE MILEAGE WAS 100. *BF *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 AUDI A3 SPORTBACK E-TRON- HONOLULU, HI
RIGHT FRONT TIRE FLATTENED TWICE IN 6 MONTHS, FROM SLOW DRIVING ON A ROUGH ROAD. IN THE PRIOR 7 YEARS WITH ANOTHER CAR, THIS NEVER HAPPENED. DEALER DENIES ANY PROBLEM. THE CAR HAS BEEN SITTING IN THE GARAGE FOR 6 MONTHS; I CANNOT RISK BEING STRANDED ON A REMOTE ROAD, AT NIGHT, WITH NO CELL SERVICE AGAIN.
Source: NHTSA WEB SITE -
2013 AUDI A4 ALLROAD- SAN ANTONIO, TX
WHEN THE VEHICLE AS AT A STOP OR MOVING FORWARD VERY SLOWLY AND THE GAS PEDAL (ACCELERATOR) IS DEPRESSED THE TRANSMISSION (WHICH IS IN DRIVE) DOES NOT ENGAGE - THE ENGINE WILL SIMPLY REV AND THE VEHICLE WILL NOT MOVE FORWARD FOR SEVERAL SECONDS. THE TRANSMISSION WILL ULTIMATELY ENGAGE WITH A RATHER SEVERE JOLT. THIS PRESENTS A SUBSTANTIAL SAFETY ISSUE, AS THE CAR WILL NOT ACCELERATE UPON COMMAND. ON MORE THAN ONE OCCASION THIS HAS PUT ME IN A VERY DANGEROUS SITUATION. IN ONE INSTANCE, A CAR WAS STALLED AHEAD OF ME ON A VERY BUSY FREEWAY. I STOPPED MY CAR ABOUT 15 FEET BEHIND THE STALLED VEHICLE. IT WAS IMPERATIVE THAT I BE ABLE TO TURN INTO THE ADJOINING LANE AND BE ABLE TO ACCELERATE QUICKLY WHILE DOING SO, AS TRAFFIC IN THAT LANE WAS BUSY AND MOVING AT A HIGH RATE OF SPEED. WHEN I DEPRESSED THE ACCELERATOR THE CONDITION I DESCRIBED OCCURRED AND I WAS FRANKLY LUCKY TO AVOID A SERIOUS ACCIDENT. THE ON-BOARD COMPUTER DOES NOT INDICATE ANY MALFUNCTION, AND THE DEALER ASSURES ME THAT THIS IS A NORMAL OPERATING FEATURE OF THIS AUTO.
Source: NHTSA WEB SITE -
2019 AUDI Q8- PARK CITY, UT
EXCESSIVE AND DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP SYSTEM CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE WITH "STALLED" Q8. THIS IS A MAJOR DESIGN DEFECT IN THE AUTO START/STOP SYSTEM AND OCCURS EVERY TIME THE SYSTEM IS ACTIVE.
Source: NHTSA WEB SITE