AUDI Complaints

INTERMITTENT FAILURE OF EXTERIOR LIGHTS TO INCLUDE HEADLIGHTS, TURN SIGNAL LIGHTS, AND BRAKE LIGHTS DURING DRIVING. THE FIRST OCCURRENCE WAS AT NIGHT. FAULT SEEMS TO BE (ENGINE) TEMPERATURE DEPENDENT (I.E. - DOES NOT SEEM TO OCCUR WHEN ENGINE BAY IS COLD). ISSUE CONTINUED TO OCCUR INTERMITTENTLY FOR SEVERAL DAYS (UNTIL THE PARTS IN THE FOLLOWING DESCRIPTION WERE REPLACED). THE PLASTIC HOUSING FOR A 30 AMPERE FUSE (POSITION F16) IN THE ENGINE COMPARTMENT WAS PARTIALLY MELTING. THE MELTED FUSE RESIDUE WORKED ITSELF INTO THE FUSE BOX TERMINALS (CAUSING DAMAGE OF THE FUSE BOX) AND CAUSING A FAULTY CONNECTION WHICH IN TURN CAUSED THE INTERMITTENT FAILURES OF THE EXTERIOR LIGHTS. I HAVE ATTACHED PICTURES OF THE F16 (POSITION) 30 AMPERE FUSE SHOWING ITS PARTIALLY MELTED PLASTIC BODY AND THE FUSE HOLDER BLOCK (ALSO WITH PARTIALLY MELTED CONTACT POSITION / TERMINAL AREA). UPON FURTHER INVESTIGATION, THE FAULT IS EXACTLY THE SAME AS A CURRENT NHTSA CAMPAIGN ID 13V569000 FOR A VW (A SISTER COMPANY OF AUDI) IN BOTH THE FUSE LOCATION AND ITS AFFECTS. IT'S NOT UNCOMMON FOR VW AND AUDI TO USE SAME PARTS. FAILURE OF EXTERIOR LIGHTS (ESPECIALLY AT NIGHT) IS EXTREMELY HAZARDOUS. INTERNET SEARCH SHOW MULTIPLE OCCURRENCES OF THE SAME ISSUE FOR AUDI A3 (SIMILAR MODEL YEARS). OWNER HAS THE FAULTY PARTS (FOR YOUR INSPECTION IF NEED BE). THANK YOU.

TL* THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI ROCHESTER (3955 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 334-1600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

IT HAPPENED AGAIN TODAY DRIVING DOWN THE HIGHWAY GOING UP TO SPEED, AT ABOUT 50 MPH I GOT A "GEARBOX MALFUNCTION" ERROR MESSAGE IN THE CLUSTER AND IT WOULD NOT LET ME ACCELERATE ANYMORE, IT WAS LIKE THE CAR WAS IN NEUTRAL AND PRESSING THE ACCELERATOR PEDAL WOULD JUST REV UP THE ENGINE. THE MECHATRONICS UNIT ON THESE VEHICLES ARE FAULTY, I KNOW 2 OTHER S4 OWNERS WITH THE YEARS OF 2011 AND 2012 WHO ALSO HAD THEIR MECHATRONICS FAIL ON THEIR S4. ALONG WITH THE GEARBOX MALFUNCTION ERROR ALSO COMES "PARKING BRAKE ERROR" WHO KNOWS WHAT IN THE WORLD CAN HAPPEN WHEN THAT MESSAGE COMES UP. IS IT GOING TO SUDDENLY APPLY THE ELECTRONIC PARKING BRAKE GOING 50-70 MPH DOWN THE HIGHWAY AND CAUSE A POSSIBILITY OF A VERY BAD ACCIDENT? THE REPAIR IS VERY PRICEY FOR THE MECHATRONIC UNIT THAT GOES BAD, IT IS NO COINCIDENCE MANY OF THESE S4 MODELS HAVE THESE GO BAD.

PURSUANT TO NHTSA RECALL 18V427 AND 18V082 I AM HAVING A VERY HARD TIME GETTING THE NECESSARY REPAIRS DONE TO MY VEHICLE. I CALLED SONNEN AUDI IN SAN RAFAEL, CA LAST YEAR AND THEY WERE NOT PREPARED TO REPAIR THE TAKATA RECALLS. LATER THIS YEAR IN FEBRUARY I CALLED AGAIN. I WAS SCHEDULED FOR A REPAIR ON MAY 28. I DROVE 40 MILES TO GET THE SCHEDULED REPAIR AND THEY DIDN'T HAVE THE PARTS. THEY COULD NOT TELL ME WHEN I COULD GET MY REPAIR. I AM NOW VERY CONCERNED THAT I CONTINUE TO DRIVE THIS VEHICLE THAT IS DANGEROUS TO DRIVE AND YET THE DEALERSHIP WHERE I BOUGHT IT HAS YET TO FULFILL ITS RESPONSIBILITY TO MAKE MY CAR SAFE. I BELIEVE THEY HAVE BEEN NEGLIGENT IN TAKING CARING OF THIS IMPORTANT RECALL. I SENT THEM AN ONLINE LETTER TWO DAYS AGO AND THEY HAVE NOT RESPONDED TO MY COMPLAINT.

2001 AUDI A4 QUATTRO 2.8L. AS DRIVING SMOKE WAS COMING FROM HOOD.. PARK AND REALIZE THE ENGINE WAS ON FIRE. IT LOOK LIKE IT STARTED BY THE PASSENGER SIDE HEADLIGHT AND SPREAD. I READ THAT AUDI HAD A RECALL ON HEAD LIGHT SWITCH BUT DID NOT REC, A RECALL LETTER. NOT EXACTLY SURE WHERE THE FIRE STARTED MY AUDI CAUGHT ON FIRE. I DONT'T HAVE PICTURES TO UPLOAD BUT I WILL SOON. I AM VERY HURT TO KNOW THAT THE CAR I ENJOYED DRIVING CAUGHT ON FIRE/DISAPPOINTED WITH AUDI

VEHICLE WAS IN MOTION, THE MECHATRONICS UNIT ON MY CAR IS FAILING AND JUST MANY MANY OTHER VEHICLES OF THE SAME MAKE, MODEL, AND YEAR. THE VEHICLE CAN STOP ENGAGING GEARS AT ANY SPEED AND CAN BE VERY DANGEROUS AT ANY SPEED, ESPECIALLY ON THE HIGHWAY

TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR LIGHTING POWERED OFF INTERMITTENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. IN ADDITION, MULTIPLE ELECTRICAL WARNING INDICATORS ILLUMINATED AND BOTH TURN SIGNALS, BRAKE LIGHTS, AND THE PASSENGER SIDE HEADLIGHT STOPPED WORKING. THE VEHICLE WAS TAKEN TO AUDI OF MISSION VIEJO (LOCATED AT 28451 MARGUERITE PKWY, MISSION VIEJO, CA 92692, (949) 359-4053), WHERE IT WAS DIAGNOSED THAT THE PLASTIC BODY OF FUSE F16 MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

THE VEHICLE SUFFERED COMPLETE ENGINE FAILURE AT 52,000 MILES. ON MAY 05'19 THE CAR WAS RUNNING SMOOTHLY AT PREVAILING HIGHWAY SPEED WHEN I STARTED TO HEAR THE SOUND OF MARBLES RATTLING AROUND IN THE ENGINE COMPARTMENT. PULLED OVER, AND THEN THE CHECK ENGINE LIGHT CAME ON. TOWED TO AUDI BURLINGTON, AND THE $159 DIAGNOSTIC THE FOLLOWING MORNING MAY 06'19 RESULTED IN A VOICE MAIL THAT SAID IN PART "CAR ENGINE IS BLOWN, THE COST WILL BE $11,000, PLEASE LET US KNOW WHAT YOU'D LIKE TO DO". THEY ALSO SUGGESTED I COULD TRY TO GET AUDI OF AMERICA TO ASSIST SO I OPENED A TICKET WITH THEM ON MAY 07'19 (REFERENCE NUMBER IS 190452228). THE SERVICE HISTORY IS INTACT BUT NEITHER AUDI OF AMERICA NOR AUDI BURLINGTON (MA) DEALERSHIP WILL ASSIST WITH THE REPAIR. INSTEAD, BOTH AOA AND THE DEALER HAVE CHOSEN TO DEMONIZE THE SERVICE HISTORY BECAUSE THE PRIOR OWNER MAY HAVE MISSED A REQUIRED ANNUAL VISIT AND BECAUSE THE 35K SERVICE WAS NOT DONE AT THEIR DEALERSHIP. WHEN I ASK WHAT SERVICE ELEMENT WOULD HAVE IDENTIFIED AND PREVENTED A BLOWN ENGINE AT 52,000 MILES, THE SERVICE MANAGER AT AUDI BURLINGTON RESPONDED WITH "A MILLION THINGS COULD GO WRONG IF YOU DON'T HAVE THE RECOMMENDED SERVICE". BY THE WAY, A PERFECT SERVICE HISTORY WOULD BE NO GUARANTEE OF ASSISTANCE AS I LEARNED TEN YEARS AGO WHEN MY AUDI TT BLEW UP - I HAD TO WAIT 5 YEARS FOR THE CLASS ACTION SETTLEMENT TO PAY FOR THAT REPAIR. IT'S BEEN THREE WEEKS AND I HAVE YET TO RECEIVE A CALLBACK FROM AUDI ON THE CASE I OPENED WITH THEM BACK ON MAY 05'19. THE DEALER IS HOUNDING ME TO DECIDE WHAT TO DO BECAUSE MY CAR IS TAKING UP PRECIOUS SPACE ON HIS PROPERTY.

LOSS OF POWER WHILE DRIVING. I WAS DRIVING AND THE CAR LOST POWER AND STARTED SHUDDERING, EPC WARNING LIGHT CAME ON AND IT SEEMED LIKE IT MIGHT STALL. SINCE I WAS DRIVING I PUSHED IN THE CLUTCH AND COASTED TO A STOP. I SHUT IT OFF AND RESTARTED IT AND IT WORKED NORMALLY SO I DROVE HOME. I DROVE IT THE NEXT DAY AND HAD NO PROBLEMS. ON A FOLLOWING DAY IT DID THE SAME THING, LOSS OF POWER, SHAKING, NOT WORKING RIGHT. SOMETIMES IT SEEMED JUST FINE OTHER TIMES IT HAD PROBLEMS. I TOOK IT TO A SHOP TO HAVE DIAGNOSIS AND THEY DISCOVERED WATER IN THE ENGINE COMPUTER CONNECTOR AND TRACED IT TO A COOLING VALVE LEAK THAT ALLOWS WATER IN THE CONNECTOR AT THE VALVE TO ENTER THE 2 WIRE CONNECTOR AND APPARENTLY THE WATER WICKS UP THE CONTROL WIRE TO THE COMPUTER CONNECTOR AND SHORTS OUT CONNECTIONS TO COILS AND OTHER ENGINE ELECTRONICS. I SEARCHED THE WEB FOR INFORMATION AND DISCOVERED THAT THIS IS THE SAME ISSUE THAT HAS AFFECTED 2010 - 2013 AUDI A8 AND THE CAR WAS RECALLED. SEE 16V619000. I'M WONDERING WHY MY 2013 A5 THAT HAD THE EXACT SAME PROBLEM WAS NOT RECALLED. I HAVE PICTURE OF THE ENGINE COMPUTER SHOWING WATER THAT WAS IN THE CONNECTOR AND PIN 35 IS GREEN. THE 2 WIRE CONNECTOR WAS REMOVED FROM THE VALVE AND HAS ISSUES, IT IS CONNECTED TO PIN 35 OF THE ECM

TAKATA RECALL. I WENT TO AUDI MELBOURNE FL 2 YRS AGO AND THEY SAID THEY REPLACED IT...THREE MONTHS AGO I GOT NOTIFICATION THAT IT WAS NOT A PERMANENT FIX...I TOOK IT BACK TO THEM ON THE 15 OF MAY AND SINCE THEN THE LIGHT ON MY DASHBOARD SAYS THAT IT IS NOT WORKING...IT TAKES ME 5HRS BACK AND FORTH 2X AND A DAY OFF WORK...I WAS TOLD THAT THEY WOULD CHARGE ME IF IT WAS NOT THEIR PROBLEM...WELL THE LIGHT WAS NOT GOING ON BEFORE AND I WAS TOLD THE WAS NOT PERMANENT FIX EITHER...I HAVE GRANDCHILDREN THAT I TAKE FROM SCHOOL...THIS IS DISGUSTING AT BEST...THEY SAID THEY WOULD HAVE SOMEONE BRING MY CAR TO THEM AND LEAVE ME WITHOUT A CAR TOMORROW...GREAT HOW DO I GET TO WORK...WHAT IS GOING ON...WHAT SHOULD I DO!!!