AUDI Complaints

THIS RECALL WAS ISSUED IN FEB 2018. I HAD MY CAR AT AUDI, MOHEGAN LAKE, NY FOR SERVICE IN JULY 2018. PARTS APPARENTLY WERE NOT AVAILABLE. I HAVE NOT BEEN CONTACTED SINCE FOR THE REPAIR. WHEN CALLING 5/29/2019, I WAS TOLD I WOULD BE PUT ON A WAITING LIST, WHICH HAS APPX 80 PEOPLE ON IT. THEY COULD NOT CONFIRM IF I WAS ALREADY ON FROM MY JULY 2018 VISIT. THIS IS DANGEROUS AND NEED A REMEDY.

TL* THE CONTACT OWNS A 2018 AUDI Q7. THE CONTACT STATED THAT THE AUTONOMOUS BRAKE ASSIST FUNCTION ENGAGED MORE THAN TWICE WITHOUT WARNING. THE FAILURE OCCURRED WHILE AT AN INTERSECTION AND UPON MAKING A LEFT TURN. THE VEHICLE HAD COME TO A COMPLETE STOP WHEN A RED WARNING INDICATOR ILLUMINATED AND INDICATED TO TAKE THE VEHICLE TO THE DEALER FOR SERVICING. THE CONTACT WAS UNCERTAIN IF THE DRIVER ASSIST FUNCTION WAS FAULTY AND COULD CAUSE A CRASH. AUDI ASHEVILLE (621 BREVARD RD, ASHEVILLE, NC 28806, (828) 232-4000) INITIALLY INDICATED THAT THIS WAS A NORMAL CONDITION. AFTER THE FAILURE RECURRED, THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING TO DETERMINE IF THEY HAD A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TRANSMISSION CONTROL MODULE TRANSMISSION SLIPS OUT OF DRIVE WHILE DRIVING INTO LIKE NEUTRAL AND WHEN I ACCELERATE THE CAR DOES NOT MOVE AND COMES TO A FULL STOP AND I HAVE TO STOP AND TURN THE CAR ON AND OFF TILL IT WORKS AGAIN

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

POWER STEERING GETS STIFF AND ALMOST IMPOSSIBLE TO TURN. THE ISSUE HAPPENS SPORADICALLY WHILE DRIVING AT ANY TIME. IT'S BEEN EXTREMELY DANGEROUS.

WHILE DRIVING, THE CAR STARTED TO RUN ROUGH AND WOULDN'T IDLE WHEN I CAME TO A STOP. IT BECAME VERY HARD TO START, ESPECIALLY WHEN HOT. WHILE THE CAR WAS IN FOR RECALL WORK IT WAS DIAGNOSED WITH BAD TURBOCHARGERS. QUOTED OVER $10K IN REPAIRS.

DRIVING AT HIGHWAY SPEEDS ON INTERSTATE 79 JUST OUTSIDE OF CHARLESTOWN WV, THE ALARMS IN THE CAR WENT OFF AND A "STEERING MALFUNCTION", "STOP THE CAR IMMEDIATELY" MESSAGES WERE DISPLAYED. THE CAR LOST ALL POWER STEERING ABILITY. IT WAS AN EXTREMELY DANGEROUS AND THANKFULLY THE ROAD WAS NOT HEAVILY TRAVELED WHEN THIS HAPPENED. AN ACCIDENT SURELY WOULD HAVE HAPPENED IF THE ROAD WAS MORE CROWDED.

ON APRIL 25, 2019 I WAS DRIVING ON A CITY STREET AND THE AUDI PRE SENSE UNEXPECTEDLY ACTIVATED QUITE VIOLENTLY FOR ABOUT 2 SECONDS AND THEN TURNED OFF. WHILE IT DID NOT STOP THE CAR COMPLETELY IT DID REDUCE MY SPEED SIGNIFICANTLY. AT THE TIME I WAS THE ONLY CAR ON THE ROAD; THAT IS, THERE WERE NO OTHER CARS WITHIN SIGHT OF MINE. THERE WAS NO DAMAGE THAT I CAN SEE TO THE CAR BUT I TRUST YOU CAN UNDERSTAND THAT THIS COULD HAVE BEEN A MUCH WORSE SITUATION IF SOMEONE HAD BEEN FOLLOWING CLOSELY BEHIND ME. I ALSO TRUST YOU UNDERSTAND THAT THIS UNEXPECTED BRAKING IS UNACCEPTABLE. THE AUDI SERVICE ADVISOR TOLD ME HE HAS SEEN THIS PHENOMENON BEFORE BUT AUDI HAS NO EXPLANATION OR SOLUTION TO THE PROBLEM.

RUMBLING SOUND FROM A COLD START. REPORTED PROBLEM TO SERVICE DEPARTMENT WHEN CAR WAS STILL UNDER WARRANTY IN APRIL 2015 AND WAS TOLD IT WAS NORMAL SOUND. NOW ENGINE FAILURE WITH TIMING CHAIN AND TENSIONERS. THERE WAS A TSB ISSUED BY AUDI IN MARCH 2015 FOR THIS ISSUE AND YET NOTHING WAS EVER MENTIONED. NOW REPAIR ESTIMATE IS $12,000.

BOUGHT MY CAR WITH 77,000 MILES ON IT AND WHEN I REACHED 81,000 MILES MY TURBO CHARGER FAILED. THIS SEEMS TO BE COMMON ISSUE WITH THIS YEAR VEHICLE, SO COMMON IN FACT, THAT THERE'S BELIEF THERE MAY BE A DESIGN FLAW IN THE CAR. BELOW IS A DESCRIPTION OF THE ISSUE. WHILE GOING COMING BACK FROM THE GROCERY STORE (DRIVING NORMALLY ON A SATURDAY) I NOTICED THAT THE CHECK ENGINE LIGHT APPEARED. THE CAR CONTINUED TO DRIVE OK SO I WENT AHEAD AND DROVE HOME AND PARKED IT. THE FOLLOWING MONDAY I TOOK IT TO THE DEALER, HOWEVER WHILE ON THE WAY TO THE DEALERSHIP, I STARTED HEARING A SPORADIC KNOCKING NOISE WHENEVER I STEPPED ON THE ACCELERATOR, AS WELL AND ENGINE HESITATION. AFTER ARRIVING AT THE DEALERSHIP I REQUESTED THAT THE CHECK ENGINE LIGHT BUT CHECKED AND ALSO THE NEW NOISE I WAS HEARING THAT MORNING. I GOT A CALL BACK FROM THE DEALER THAT THE DRIVER SIDE TURBO FAN WAS KNOCKING AGAINST THE INNER HOUSING CAUSING THE NOISE. I WAS TOLD THAT THE TURBO WAS GOING BAD AND NEEDED REPLACING.