AUDI Complaints

2013 S6 WITH 64K MILES SUFFERED TURBO FAILURE WHILE DRIVING. THE ENGINE STALLED WHILE DRIVING AND STOPPED IN THE ROADWAY. NUMEROUS RESTARTS WERE ATTEMPTED BEFORE IT FINALLY RESTARTED AND ALLOWED FOR A SHORT DRIVE TO GET OFF THE ROADWAY. THIS IS NOT AN ISOLATED INCIDENT AND THERE ARE NUMEROUS SIMILAR FAILURES WITH THE AUDI 4.0T ENGINE. AUDI IS AWARE OF THESE FAILURES AND HAS ISSUED TSBS THAT IDENTIFY THE TURBO OIL SUPPLY LINE FILTER AS THE CULPRIT BUT THEY HAVE NOT ISSUED A RECALL. HAD THIS FAILURE HAPPENED ON A HIGHWAY AT SPEED IT WOULD HAVE BEEN VERY DANGEROUS.

FAILURE OF BOTH TURBOS WHILE DRIVING THROUGH A RURAL SECTION OF TOWN. VERY ROUGH IDLE AND SUBSEQUENT STALL OF ENGINE WHILE IN TRAFFIC. UNABLE TO RE-START OR DRIVE WITHOUT KEEPING THE GAS PEDAL DEPRESSED MAKING IT VERY DIFFICULT TO REGULATE SPEED AND NEGOTIATE TRAFFIC. LATER FOUND OUT THE TURBO FAILURE IS DUE TO DEFECTIVE OIL FEED DESIGN FROM THE MANUFACTURER.

ON THE MORNING OF APR. 24, I WAS ON MY WAY TO DROP OFF MY KIDS AT THEIR SCHOOL WHEN I HEARD AN EXPLOSION AND REALIZED THE REAR WINDOW OF MY CAR SHATTERED AND LEFT GLASS ON MY SON'S LAP AND ALL OVER THE BACKSEAT AND FLOORBOARD. I WAS DRIVING ON SE 20TH ST., SAMMAMISH, WA AT ABOUT 30 MILES/HR. THERE WAS NO ROCK TO CAUSE THE EXPLOSION. THANKFULLY, MY SON WAS FACING HIS SISTER, TALKING TO HER, WHEN THE EXPLOSION OCCURRED. OTHERWISE, THE GLASS MIGHT HAVE GOTTEN INTO HIS EYES. MY KIDS WERE EXTREMELY FRIGHTENED BY THIS TRAUMATIC EXPERIENCE, AND I HAD TO CONSOLE AND REASSURE THEM. I WAS FRIGHTED BUT RELIEVED THEY WERE NOT INJURED. I WENT TO AUDI BELLEVUE AND TOLD THEM THE WINDOW EXPLODED BY ITSELF. THEY SUGGESTED ME LEAVE THE CAR WITH THEM. THEY CALLED THE NEXT DAY TO SAY THE AUDI FACTORY DECLINED TO COVER THE COST. THEY TOLD ME THERE MUST HAVE BEEN AN OUTSIDE INFLUENCE TO CAUSE THE EXPLOSION, WHICH IS NOT THE TRUTH. THE WINDOW EXPLOSION SCRATCHED THE PAINT OFF THE REAR DOOR ON THE DRIVER'S SIDE. I FILED A CLAIM WITH MY INSURANCE COMPANY AND HAD AUDI FIX THE WINDOW. I PAID FOR THE $500 DEDUCTIBLE. UNFORTUNATELY, EVEN WITH THE WINDOW REPLACED, I DON'T FEEL SAFE TO DRIVE MY KIDS IN THE CAR. FURTHERMORE, MY KIDS WORRY ANOTHER WINDOW MIGHT EXPLODE ON THEM. THERE WAS NO SAFETY CHECK PERFORMED FOLLOWING THIS INCIDENT ON THE OTHER WINDOWS. ON MAY 7, I WENT TO GERBER COLLISION AND GLASS IN BELLEVUE FOR AN ESTIMATE ON THE BODY DAMAGE. THE COST IS ESTIMATED AT $1800. THE PROBABILITY IS THAT AUDI HAS DEFECTIVE WINDOWS AND THEY SHOULD BE HELD RESPONSIBLE FOR THE REPAIRS. IT WAS A VERY FRIGHTENING EXPERIENCE AND DANGEROUS. WE ARE VERY DISAPPOINTED WITH AUDI. WE HOPE THEY WILL ULTIMATELY BE HELD RESPONSIBLE AND WISH FOR THIS NEVER TO HAPPEN TO ANOTHER FAMILY OR RISK INJURY TO CHILDREN.

THE AUDI PRE SENSE WAS ACTIVATED WITHOUT ANY VEHICLE IN FRONT OF THE CAR WHEN IT WAS AT SPEED ~50 MILES/HOUR. THE ROAD WAS EMPTY WHEN THIS HAPPENED. THE CAR BROKE REALLY HARD AND THE SPEED REDUCED TO LESS 20 MILES/HOURS IN 1-2 SECOND. THIS IS A SERIOUS SAFETY ISSUE, AS THE DRIVER BEHIND WOULD NOT HAVE ENOUGH TIME TO RESPOND TO THE SUDDEN BREAKING. THE CAR HAD ONLY ~1000 MILES ON IT WHEN THIS HAPPENS.

2013 AUDI A4 QUATTRO WITH APPROX. 61K MILES - THE STEERING WHEEL HAS STARTED TO OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT. THE STEERING WHEEL APPEARS TO INTERMITTENTLY LOSE THE ELECTRIC POWER ASSIST WHICH IMPACTS DRIVERS ABILITY TO JUDGE THE AMOUNT OF FORCE IT WOULD TAKE TO MAKE A TURN OR CHANGE A LANE. ISSUE OCCURS INTERMITTENTLY AT VARIOUS SPEEDS INCLUDING THE VEHICLE BEING STATIONARY. WHILE ROTATING THE WHEEL, IT FEELS LIKE THE STEERING HAS HIT A DEAD END AFTER TURNING A MERE 20 DEGREES, UPON ADDITIONAL FORCE THE STEERING WHEEL WILL ROTATE FURTHER. THIS BEHAVIOR IS INTERMITTENT WHICH MAKES IT HARD TO DRIVE THE CAR SAFELY THROUGH TURNS AND AT HIGH SPEEDS.

TURBOCHARGER(S) FAILURE DUE TO OIL FILTER SCREEN CLOGGING WITH CONTAMINANTS AT 47000 MILES CAUSING TURBOCHARGER BEARING FAILURE DESTROYING THE TURBINE AND COMPRESSOR WHEELS ALONG WITH COMPRESSOR HOUSING AND EXHAUST MANIFOLDS. POSSIBLE ENGINE DAMAGE. THE VEHICLE OPERATED WHILE DRIVING ON HIGHWAY. SUDDEN LOSS OF POWER AT HIGHWAY SPEEDS WHILE FAILURE OCCURRED INDUCING LOSS OF ENGINE THROTTLE CONTROL. HARSH SURGING OF THE ENGINE OCCURED. ONCE VEHICLE WAS PULLED OVER TO SIDE OF THE HIGHWAY. ENGINE WAS UNABLE TO MAINTAIN IDLE AND UNABLE TO BE DRIVEN.

PASSENGER HEADLIGHT STARTS ON. AFTER A FEW MINUTES I GET A HEADLIGHT DIPPED ERROR AND THE PASSENGER HEADLIGHT TURNS OFF.

WHEN TURNING, THE STEERING FEELS STIFF AND OCCURS EVEN WHEN VEHICLE IS STATIONARY

DRIVING VEHICLE AND IT STARTED SHAKING. GOT THE CAR HOME AND WHEN I SHUT IT OFF AND TURNED IT BACK ON IT RATTLED AND SOUNDED LIKE METAL. I WAS ABLE TO GET IT TO THE DEALERSHIP. I HAD IT CHECKED BY MECHANIC AND HE TOLD ME THAT THE TIMING CHAIN AND TENSIONER WERE THE PROBLEM AND I WAS JUST TWO MONTHS OUT OF WARRANTY. THE NEXT DAY THE DEALERSHIP CALLED TO TELL ME I NEEDED NEW CYLINDERS BECAUSE THE CAR WOULD NOT START. QUOTED ME $7,500 TO REPAIR. I DO NOT QUALIFY FOR THE CLASS ACTION SUIT BECAUSE MY CAR DID NOT BREAK UNTIL AFTER THE WINDOW CLOSED. AUDI KNEW ABOUT THE FAILURE AND DID NOTHING TO WARN OWNERS.

MY VEHICLE WAS BURNING OIL FASTER THAN NORMAL. I HAVE SINCE HAD MY CAR IN THE SHOP SEVERAL TIMES BEFORE OIL CHANGES WERE DUE TO TOP OFF OIL DO TO SEVERAL LIGHTS COMING ON: "MIN OIL", "OIL PRESSURE TOO LOW"