BEAVER Complaints

MY MOTORHOME WINDSHIELDS KEEP CRACKING 2 PIECE WINDSHIELD DRIVERS SIDE CRACKED WHILE SITTING IN MY YARD HAD IT REPLACED BY INSURANCE CO. REFERED COMPANY PUT IN NEW DRIVER SIDE WINDSHIELD AND NEW WEATHER STRIPING AROUND BOTH WINDSHIELDS REPAIR MAN CAME UP ABOUT 3 DAYS AFTER INSTULATION TO CLEAN WINDOW AND IT WAC CRACKED AGAIN. WE DROVE IT ABOUT 60 MILES AND PARKED AT OUR HOUSE AND A FEW DAYS LATER THE OTHER WINDOW CRACKED. THAT IS 3 WINDOWS AND WE HAVENT PUT 800 MILES ON THE MOTORHOME THEN WE DROVE 60 MILES FROM NEPHI UT. TO FILMORE UT. AND PASSENGER SIDE WINDOW POPED OUT OF THE FRAME ABOUT 2 INCHESON THE TOP PASSENGER SIDE. WE BOUGHT IT USED HAVENT ONLY PUT LESS THAN 800 MILES ON IT. EACH TIME THEY BROKE IT WAS PARKED.

2001 BEAVER MONTEREY. I'VE OWNED THIS SINCE NEW. WE CONTINUE TO ATTEMPT TO MAKE THIS VEHICLE SAFE. THE BOSH BRAKING SYSTEM IS NO ADEQUATE TO SAFELY STOP THIS VEHICLE. WE'VE REPLACED EVERY FUNTIONAL PART IN THE BRAKING SYSTEM, MORE THAN ONCE. WE FULLY COMPLIED WITH THE NHTSA DIRECTIVES. WE HAV OVER $225,000.00 INVESTED IN THIS COACH. IT IS UNUSABLE AND NOT SAFE. I'M STUCK WITH IT, AS ALL DEALERS AND THE MANUFACTURER IS AWARE OF THE PROBLEM. THIS VEHICLE NEEDS A COMPLETE NEW MORE POWERFUL BRAKING SYSTEM. THE BOSH SYSTEM IS USED ON SEVERAL MODELS SPANING SEVERAL YEARS AND MODELS. THE SAFARI CORP. SOLD OUT TO MONOCO COACH CORP. THEY ARE AWARE AND WILL NOT HELP. I HAVE OVER $10,000.00 INVESTED REPLACING ALL COMPONENTS, BY VAROIUS DEALERS AND A FACTORY SERVICE CENTER. SOMEONE WILL BE KILLED OR SEVERLY HARMED IF THEY BUY ONE OF THESE USED AND ARE UNAWARE OF THE EXTREMELY POOR BRAKES. *TT

I PURCHASED OUR 1997 BEAVER PATRIOT MOTORHOME USED IN OCTOBER 3, 2006. ON OUR MAIDEN TRIP THE PASSENGER FRONT WINDSHIELD BROKE DUE TO A BAD FRONT SHOCK ALLOWING THE FRONT OF THE UNIT TO BOTTOM OUT. TWO MONTHS LATER WE WERE TRAVELING IN ARIZONA ON I-10 AND HEARD A THUMPING NOISE. IT WAS THE PASSENGERS FRONT SHOCK MOUNT - IT HAD TORN FROM THE FRAME A WAS HITTING THE FRAME. AFTER CALL THE MANUFACTURER I WAS TOLD NOTHING THEY COULD DO, TAKE IT TO A FRAME SHOP AND HAVE IT RE-WELDED ON AND REPLACE THE SHOCK. THREE MONTHS LATER TRAVELING OVER LOVELAND PASS IN COLORADO THE DRIVERS FRONT SHOCK MOUNT TORE FROM THE FRAME AND TOOK OUT THE FRONT BRAKE LINE GOING TO THE CALIPER LEAVING ME WITH NO FRONT BRAKES. AGAIN I WAS TOLD NOTHING COULD BE DONE BY THE MANUFACTURER. I HAVE DONE A INTERNET SEARCH FINDING OUT THAT THIS HAS BEEN A PROBLEM WITH THIS DESIGN AND TO CORRECT IT A SECOND SET OF SHOCKS WERE ADDED IN MODELS AFTER 1997 (1 SHOCK PER AIR BAG). OTHERS THAT HAD THE PROBLEM WHILE UNDER WARRANTY THE FACTORY REPAIRED WITH THE SECOND SET OF SHOCKS TO BOTH FRONT AND REAR. I NOW HAVE HAD TO CHANGE THE FRONT TIRES BECAUSE THE SHOCK HAVE FAILED AGAIN CAUSING THE TIRES TO CUP. MONROE, BILSTIEN AND KONI (SHOCK MANUFACTURERS) WON'T WARRANTY THEIR SHOCKS BECAUSE THEY SHOW THAT THIS MOTORHOME NEEDS 4 SHOCKS PER AXLE AND I ONLY HAVE 2, SO IT IS FAILING BECAUSE OF IMPROPER USE. MONACO PURCHASED BEAVER IN 2000 AND CLAIMS ITS NOT THEIR PROBLEM. IT IS A SAFETY, HANDLING, BRAKING AND TIRE ISSUE. ONE COUPLE HAD THEIR FRONT TIRE BLOWN OUT WHEN THE SHOCK MOUNT TORE FROM THE FRAME. HOPEFULLY NO ONE HAS BEEN INJURED OR KILLED BECAUSE OF THIS. 30,000 LBS OF VEHICLE TRAVELING ON THE HIGHWAY YOU CAN'T CONTROL OR STOP IS A PROBLEM. SEEMS TO BE A PRODUCT LIABILITY FOR MONACO. *TR

1. ACCORDING TO THE REPAIR FACILITY, THE FRAME FAILURE WAS THE RESULT OF THE FRAME BEING UNDER ENGINEERED. 2. THIS FRAME FAILURE WILL OCCUR ONLY ONCE AND FOLLOWING IS A QUOTE FROM THE SHOP FOREMAN THAT WAS RESPONSIBLE FOR THE REPAIRS: "THIS IS SERIOUS ISSUE. IF THE FRAME HAD FAILED COMPLETELY, ESPECIALLY ON A TURN OR A GRADE, THE AXLE WOULD HAVE COME LOOSE FROM THE FRAME, WITH CATASTROPHIC AND/OR LIFE THREATENING RESULTS. IF YOU HAVE ONE OF THESE RV'S, I RECOMMEND THAT YOU CHECK IT OUT, OR HAVE IT CHECKED OUT." I HAVE A NAME OF ANOTHER PERSON, RICHARD T. AMES, WHO HAD THE SAME FAILURE. THERE ARE OTHER SAFETY ISSUES WITH THIS FRAME AND I WOULD ALSO LIKE TO SEND YOU PICTURES AS SUPPORTING EVIDENCE. 3. THE CRACKS IN THE FRAME WERE REPAIRED AND A 3/8" PLATE WAS WELDED BETWEEN THE UPPER AND LOWER FRAME TO REINFORCE THE AREA.*TR

TL*THE CONTACT OWNS A 2002 BEAVER CONTESSA. WHILE DRIVING 55 MPH, THE TRANSMISSION COOLER RUPTURED IN THE RADIATOR. THE CONTACT STATED THAT THERE WAS CROSS CONTAMINATION WITH THE TRANSMISSION AND THE ENGINE. HE WAS ABLE TO DRIVE TO THE RV REPAIR FACILITY AND THEY REMOVED AND REBUILT THE TRANSMISSION. THE NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 26,332 AND FAILURE MILEAGE WAS 24,085. UPDATED 03-05-08 *BF THE CONSUMER STATED THE RV SHOULD HAVE BEEN INCLUDED IN MONACO TSB-124. UPDATED 03/05/08 *TR

TL*- THE CONTACT STATED THAT OCTOBER 20, 2006, THE COOLANT WAS LEAKING FROM THE VEHICLE. THE CONTACT NOTICE FLUID AT REAR OF THE MOTOR HOME WAS LEAKING ON GROUND. THE CONTACT STATED THEY CONTACTED MOORE TOWING COMPANY. MOORE TOWING INSPECTED THE PROBLEM AND WAS TOLD THAT THEY WERE HAVING A COOLANT LEAK. MOORE TOWING STATED THAT TRANSMISSION OIL AND COOLANT WAS MIXING TOGETHER AND WAS TOLD NOT TO DRIVE MOTOR HOME. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REPAIRED, A MR. COURTNEY EVANS, SERVICE ADVISOR FOR HILL TRUCK, ORDER A TRANSMISSION COOLER FOR THE MOTOR HOME. THE CONTACT STATED THAT HE CALLED TECHNICAL DEPARTMENT FOR THE MANUFACTURE, AND THEY KNEW OF NO COOLANT PROBLEMS. THE CONTACT WAS TOLD BY MR. EVANS THAT HE WAS INFORMED THAT THERE MAY HAVE BEEN A BULLETIN FOR MONACO VEHICLES. THE CONTACT STATED THAT THEY DID THEIR OWN RESEARCH AND FOUND THAT THEY WERE 21 MONACO MOTOR HOMES LISTED ON THE BULLETIN (#124), BUT NOT FOR THE BEAVER CONTESSA. CONTACT RECEIVED A LETTER FROM MANUFACTURER ON 12/11/06 STATING THAT THERE WOULD BE NO REIMBURSEMENT FOR HIS REPAIRS. UPDATED 2/15/2007 - *NM

DT*: THE CONTACT STATED WHILE DRIVING 60 MPH UNDER NORMAL ROAD CONDITIONS, THE FRONT PASSENGER SIDE SHOCK ABSORBER FRACTURED. THERE WAS A NOISE FROM THE RIGHT SIDE OF THE MOTOR HOME PRIOR TO THE INCIDENT. THE MAKE OF THE MOTORHOME IS BEAVER PATRIOT MOTORHOMES AND THE MODEL WAS SAVANNAH.*AK THE CONSUMER REPLACED THE SHOCKS THE FIRST TIME HIMSELF. THE CONSUMER STATED THE NOISE RETURNED AND HE DISCOVERED THE SHOCK HAD BROKEN AGAIN AND PULLED AWAY FROM THE FRAME AND FELL TO THE HYDRAULIC HOSE THAT GOES TO THE BRAKES. THE SECOND TIME THE SHOCKS WERE REPLACED BY A DEALER WHO INSTALLED 2 SHOCKS ON EACH SIDE INSTEAD OF ONE. UPDATED 01/09/07.*JB

DT: TOOK RV MOTORHOME TO DEALER FOR RECALL REPAIR. THE DEALERSHIP REFERRED CONSUMER TO ANOTHER SHOP BECAUSE THEY DID NOT DO BRAKES, HOWEVER THE SHOP THEY REFERRED HIM CHARGED HIM FOR RECALL REPAIRS. WHEN THE CONSUMER CONTACTED DEALER AND MANUFACTURER FOR REIMBURSEMENT, THEY REFUSED TO REIMBURSE THE CONSUMER. *AK *NM

REQUEST FOR REIMBURSEMENT FOR BOSCH BRAKES RECALL REPAIR COSTS.*MR THE CONSUMER TOOK THE VEHICLE TO A LOCAL MONACO SERVICE CENTER TO HAVE THE BOSCH BRAKE RECALL WORK DONE (RECALL# 02V27800). WHEN THE CONSUMER RETURNED TO GET THE RV THE TECHNICIAN GAVE HIM A BILL FOR OVER $500. THE CONSUMER QUESTIONED THE COST BECAUSE THE RECALL REPAIRS WERE SUPPOSED TO BE FREE. THE TECHNICIAN EXPLAINED THAT THE REPAIRS WERE NECESSARY BECAUSE OF THE RECALL. THE CONSUMER PAID RELUCTANTLY AFTER SPEAKING TO SOMEONE AT THE MANUFACTURER. THE MANUFACTURER TOLD THE CONSUMER TO SUBMIT THE INVOICE FOR REIMBURSEMENT. A SHORT TIME LATER THE CONSUMER WAS CONTACTED BY THE MANUFACTURER STATING THAT HIS CLAIM WAS DENIED. *NM THE CONSUMER SENT A LETTER OF COMPLAINT AND WAS THEN CONTACTED BY THE MANUFACTURER, WHO TOLD THE CONSUMER HE SHOULD RECEIVE REIMBURSEMENT WITH 4 TO 6 WEEKS. *JB

2000 BEAVER CONTESSA EXPERIENCING PROBLEMS WITH THE BRAKE EQUIPMENT. *MR THE BRAKE PROBLEM EXISTED SINCE THE VEHICLE WAS PURCHASED. THE FIRST TRIP THAT THE CONSUMER HAD TAKEN WITH THIS VEHICLE, THE BRAKES FAILED. THE CONSUMER REQUESTED REIMBURSEMENT. RECALL CAMPAIGN# 02V278000. *SC *JB