BENTLEY Complaints

The contact owns a 2005 Bentley Arnage. The contact stated while driving at an unknown speed, the vehicle was out of alignment. The contact took the vehicle to an independent mechanic and was informed that the front suspension lower ball joint needed to be replaced. The vehicle was not repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 05V546000 (Suspension) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 28,000. The consumer stated the mgr. at Bentley-Dallas informed him ,"they had no recalls and nothing we can do for you at this time".

The front seats in this vehicle, when moved to allow back seat access, do not return to the original position. They move totally backward, trapping the person sitting in the back. My friend had to remove her shoes and actually pull her legs out using her hands and arms. Had there been an accident or a fire, this person would be killed before she could escape. I know it has been recalled and I took it to the dealer for the service. Dimmit automotive Service Department had the car for 24 hours and the seat is not fixed. This is a dangerous recall. How can I get Dimmit Automotive in Pinellas Park, Florida, to actually do this repair? Please, I have grandchildren who love to ride in the back. Help before someone is in danger.

The contact owns a 2021 Bentley Continental GT. The contact stated that an occupant was trapped in the rear seat of the vehicle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V550000 (Seats) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 5,000.

The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.

TOOLS PROVIDED BY THE MANUFACTURER CANNOT BE USED ON WHEEL NUTS ON THE WHEEL DUE TO INCORRECT SIZES, THE REAR TIRE OF THE CAR WENT FLAT ON THE HIGHWAY AT 10:50 PM AND TRY TO INSTALL SPARE TIRE ON THE SIDE OF STREET BUT THE TOOLS PROVIDED FROM THE FACTORY AS AN EMERGENCY TOOLS DID NOT FIT TO UNINSTALL THE FLAT TIRE AND REINSTALL THE SPARE.

1993 BENTLEY CONTINENTAL R. CONSUMER WRITES WITH INQUIRES REGARDING FUEL SYSTEM SAFETY RECALL NOTICE. *AS THE CONSUMER STATED THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN THE RECALL. *JS

I JUST GOT THIS VEHICLE 12-8-18M ON THE WAY HOME CHECK YELLOW ENGINE LIGHT COME ON,WE LOOKED AT THE SYSTEM AND SEEN 28 FAULTS WE ERASE THEM TO SEE IT THEY COME BACK, LIGHTS STILL ON , I ALSO ASK THE DEALER ABOUT ALL THE SAFETY RECALLS ON THIS VEHICLE, AND HE CALL BENTLEY AND THEY TOLD HIM THERE WAS NO RECALLS ON THIS VEHICLE AT ALL, BUT IN THE REPORT ON THIS SITE I SEE THERE IS SAFETY RECALLS ON THE 2007 BCFS,

FAULTS WAS ERASE JUST BEFORE I GOT THE VEHICLE AT SOME POINT BY WHO I DON'T KNOW,AND ON THE WAY HOME A 90 MILE TRIP ENGINE LIGHTS COME ON AND OTHER LIGHTS ALSO, I HAD IT CHECKED OUT AND THERE WAS 28 FAULTS IN THE SYSTEM, ERASE THE SYSTEM AND WENT BACK TO THE DEALER TO HAVE IT LOOK AT, LIGHTS NEVER WENT OFF AS OF TODAY,

TL* THE CONTACT OWNS A 2015 BENTLEY CONTINENTAL GT. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED UNDER THE ASSUMPTION THAT IT WAS EQUIPPED WITH ALL SEASON TIRES; HOWEVER, THE VEHICLE WAS EQUIPPED WITH SUMMER TIRES. THE CONTACT STATED THAT HE EXPERIENCED DIFFICULTY MANEUVERING THE VEHICLE WHILE DRIVING IN SNOW. ALSO, WHILE DRIVING 8 MPH OUT OF THE DRIVEWAY, THE VEHICLE SPUN AROUND AND CRASHED INTO A CURB EXTREMELY HARD. THE AIR BAGS DID NOT DEPLOY UPON IMPACT OF THE CRASH. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BENTLEY EDISON (808 US-1, EDISON, NJ 08817, (732) 395-2900) WHERE IT WAS DIAGNOSED WITH $25,000 WORTH OF DAMAGE. THE CONTACT WAS INFORMED THAT THE CRASH WAS DUE TO THE VEHICLE BEING EQUIPPED WITH SUMMER TIRES. THE CONTACT ALSO MENTIONED THAT THE CRUISE CONTROL FAILED TO FUNCTION AFTER THE DIAGNOSTIC TEST. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK TO THE DEALER. THE FAILURE MILEAGE WAS 5,000.

I HAVE OWNED 4 OF THESE BENTLEY FLYING SPURS (2006-2010) AND ALL OF THEM HAVE FOGGY WINDOWS IN THE QUARTER PANAL WINDOWS (THE SMALLER WINDOWS BEHIND THE PASSENGER DOOR WINDOWS. THEY HAVE A FOG AROUND THEM AND I CANNOT SEE OUT OF THEM AND IT IS A SAFETY HAZARD AND CONCERN. WHY HAS BENTLEY NEVER FIXED THIS ISSUE AND INSTALLED SUCH CHEAP GLASS? YOU CANNOT FIX THIS WITHOUT TAKING OUT THE GLASS AND REPLACING IT. I CANNOT SEE OUT OF MINE AND ENDED UP SIDE SWIPING THE CAR COMING UP ON THE SIDE OF ME. IT IS EXTREMELY UNFAIR AND DANGEROUS AND PUT MY CHILD'S LIFE IN DANGER.