2007 BMW 328I Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ELV ELECTRONIC STEERING LOCK FAULTY RED INDICATOR LAMP: ENGINE WILL NOT START IN JAN 2013 MY CAR (MILEAGE 128,575)WAS REPAIRED BY REEVES BMW IN TAMPA, FL FOR FAULTY STEERING LOCK (A112 CAS ELV FAULT AND A116 CAS CRITICAL STATUS). THEY REPLACED THE STEERING LOCK (STEERING COLUMN) AT COST OF $664.17 PARTS AND $547.88 LABOR = 1212.05 + TAXES. I DIDN'T REALIZE THERE WERE HUNDREDS OF SIMILAR COMPLAINTS ON THE INTERNET FOR THIS SAME ISSUE. NOW ITS 9/29/16 AND I HAVE THE SAME EXACT ISSUE WITH THE LAMP INDICATOR AND MY CAR WILL NOT START. STRANDED OVER 1 HOUR FROM MY HOME. BMW PARTS HAVE A WARRANTY OF 2 YEARS, SO THERE IS NOTHING THAT THE SERVICE DEPARTMENT WILL DO. I HAVE TO PAY FOR THE SAME REPAIR ALL OVER AGAIN, PLUS THE COST OF A TOW. HOW IS THIS ETHICAL OR EVEN SAFE? WITH ALL THE COMPLAINTS FOR THIS BMW ELV ISSUE, THERE SHOULD BE A RECALL BY BMW. THIS IS A SAFETY ISSUE AND SOMETHING SHOULD BE DONE TO HOLD BMW ACCOUNTABLE FOR THESE REPAIRS. OBVIOUSLY, THERE MUST BE A MATERIAL DEFECT AND/OR DESIGN FLAW WHERE THIS KEEPS HAPPENING TO HUNDREDS OF OWNERS AND ON MULTIPLE OCCASIONS.

TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ALSO, WHILE STARTING THE VEHICLE, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TAKATA RECALL DEALERSHIP WILL NOT PERFORM RECALL, GIVES MISLEADING INFORMATION, AND CONTRADICTS INFORMATION FROM BMW USA. ADVANTAGE BMW (MID-TOWN) 2101 SAN JACINTO ST HOUSTON, TX I ORIGINALLY CONTACTED THE DEALERSHIP IN MARCH 2016 REGARDING THE TAKATA AIRBAG RECALL AND WAS TOLD THAT NO PARTS/FIX WAS AVAILABLE AND I WOULD BE CONTACTED SHORTLY WHEN MY CAR COULD BE SCHEDULED FOR AN APPOINTMENT. I FOLLOWED UP WITH THEM ON MAY 18TH AFTER THEIR WERE MULTIPLE DEATHS IN THE REGION REPORTED AS A RESULT OF THIS ISSUE. SINCE THEN I'VE CONTACTED ADVANTAGE ON 7/11, 7/18, 7/25, AND MULTIPLE TIMES IN AUG/SEP. EACH TIME I WOULD BE "ADDED TO THE LIST FOR THE SERVICE MANAGER" THOUGH EACH TIME THEY CAN'T FIND MY NAME ON THE LIST. I FINALLY CONTACTED BMW USA ABOUT THE PROBLEMS I WAS HAVING AND WAS CONTACTED BY THEM. THEY TOLD ME THEY COULD PROVIDE INTERIM PARTS BUT THAT THIS WOULD CLOSE OUT THE RECALL AND I WOULD BE UNABLE FOR THE FINAL REPAIR. I TOLD THEM THIS WASN'T ACCEPTABLE AND THEY TOLD ME TO REQUEST A LOANER VEHICLE FROM ADVANTAGE BMW. I DID THIS AND IT TOOK A WEEK FOR THE SERVICE DIRECTOR TO GET BACK TO ME AND TOLD ME THAT PARTS WERE AVAILABLE TO COMPLETE THE RECALL. I ASKED IF THESE WERE FINAL OR INTERIM AND THEY SAID THEY WOULD CONTACT BMW USA TO FIND OUT. AFTER NOT HEARING BACK FROM THEM, I CONTACTED BMW USA TO CONFIRM THEY WERE INTERIM, WHICH THEY WERE. WHEN I TOLD THIS TO ADVANTAGE BMW THEY TOLD ME TO COME IN FOR A RENTAL CAR. I CAME IN, WASTING A DAY OF MY TIME, WAS FORCED TO FILL OUT ALL OF THE PAPERWORK AND THEN AT THE LAST MINUTE WAS REFUSED A RENTAL VEHICLE BECAUSE THEY SAID I WAS FORCED TO USE THE INTERIM PARTS. AS A MECHANICAL ENGINEER WHO WORKED FOR YEARS IN THE AUTO INDUSTRY I REALLY DON'T FEEL SAFE DRIVING MY FAMILY AROUND IN A BMW. AFTER THE RECENT DEATHS I'M VERY CONCERNED BY THE LACK OF ACTION AND THE RUN-AROUND I AM BEING GIVEN.

GOT MY RECALL NOTICE IN MARCH 2016, IT HAS BEEN SIX MONTHS OF DRIVING WITH A POTENTIAL LIFE THREATENING ISSUE AND STILL HAVE NOT BEEN ABLE TO GET THE DEFECTIVE DRIVER AIR BAG REPLACED. LOOKING FOR AN IMMEDIATE SOLUTION. THANK YOU. *TR

TAKATA RECALL UPON RECEIVING THE INITIAL LETTER INFORMING ME OF MY CAR HAVING THE TAKATA RECALL EARLIER THIS YEAR (2016), I HAVE BEEN WAITING FOR BMW TO INFORM ME WHEN THE PARTS ARE AVAILABLE TO FIX THE ISSUE. IT IS NOW SEPTEMBER, I HAVE CHECKED ONLINE WITH BMW USA AND IT STATED THAT THE REMEDY WAS AVAILABLE. AFTER SEEING ONLINE THAT THE REMEDY WAS AVAILABLE FOR THE OPEN RECALL ON MY VEHICLE I CONTACTED BMW CUSTOMER RELATIONS VIA EMAIL REQUESTING FURTHER INFORMATION ON THIS MATTER ON HOW TO RESOLVE THIS ISSUE. I DID NOT HEAR ANYTHING BACK FROM THEM. SO I CONTACT THE HOTLINE AND SPOKE WITH A LADY NAMED JESSICA ON 9-20-16, SHE STATED THAT THE WEBSITE WAS GIVING ME WRONG INFORMATION, THAT IN FACT THE PARTS TO FIX MY CAR WERE NOT AVAILABLE AND THAT IT COULD TAKE UP TO DECEMBER OF 2016 BEING THE EARLIEST IT COULD BE FIXED, OR WELL INTO 2017. THE ISSUE IS THAT THIS IS MY ONLY MEANS OF TRANSPORTATION, IF I GET INTO A SMALL FENDER BENDER, I COULD POTENTIALLY HAVE MY AIRBAG DEPLOY AND CAUSE SERIOUS HARM OR DEATH UPON ME OR A PASSENGER. I WAS TOLD THE GULF STATES (HIGH HUMMIDTY AREAS) WOULD BE AMONG THE FIRST REGIONS TO HAVE THESE VEHICLES FIXED, I LIVE IN MOBILE, AL. THE RELATIVE HUMIDITY IN MY CITY TYPICALLY RANGES FROM 45% (COMFORTABLE) TO 94% (VERY HUMID) OVER THE COURSE OF THE YEAR, RARELY DROPPING BELOW 23% (DRY) AND REACHING AS HIGH AS 100% (VERY HUMID). ON AVERAGE IT COULD BE AROUND 86% HUMIDITY BY 6 AM AND 56% HUMIDITY BY 3 PM. WE HAVE A WARM HUMID TEMPERATURE CLIMATE WITH VERY HOT SUMMERS AND NO DRY SEASON... WHY HAS MY VEHICLE NOT BEEN FIXED YET WITH ME RESIDING IN A LARGELY KNOWN HUMID CITY? I WAS TOLD BY JESSICA WITH BMW THAT I WOULD BE PUT TO THE TOP OF THE PRIORITY LIST WITHIN THEIR DATABASE FOR MY VEHICLE TO BE FIXED AND THAT A CASE WORKER WOULD FOLLOW UP WITH ME..I HAVE NOT HEARD ANYTHING YET. THIS ISSUE MUST BE FIXED ASAP BEFORE MYSELF OR SOMEONE GETS HURT

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE DRIVER SIDE DOOR DID NOT UNLOCK EVEN AFTER MANUALLY USING THE KEY. IN ADDITION, THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE REAR VIEW MIRROR BALL AND SOCKET JOINT IS LOOSE. THE REAR VIEW MIRROR CAN MOVE OUT OF THE SET POSITION BY ITS OWN WEIGHT, PARTICULARLY WHEN WARM, OR WHEN DRIVING OVER BUMPS. THIS IMPARES THE ABILITY TO USE THE MIRROR WHEN DRIVING.

MY 2007 BMW 328I IS HAVING RED STEERING WHEEL WARNING DISPLAYED ON DASH. I HAVE READ AROUND THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH BMW. REQUIRES THE ENTIRE STEERING COLUMN BE REPLACED. THIS IS A MAJOR SAFETY ISSUE IF A PERSON NEEDS TO START THE CAR AND IS UNABLE TO START IT BECAUSE OF A FAULTY LATCH AND LEVER. A SIMPLE GOOGLE SEARCH OF "BMW STEERING WHEEL LOCK" BRINGS UP HUNDREDS OF PAGES AND VIDEOS OF PEOPLE HAVING ISSUES WITH THEIR VEHICLES. THE LIGHT ON MY CAR IS A STEERING WHEEL LOCK RED. I CHECKED MY BATTERY AND IT WORKS PERFECTLY FINE. THE PROBLEM IS A FAULTY STEERING LOCK. THE CERTIFIED BMW DEALER THAT SOLD THE VEHICLE SAID THIS IS NORMAL OF BMWS. NORMAL MEANING THEY KNOW IT WILL EVENTUALLY GO BAD AND THE STEERING COLUMN HAS TO BE REPLACE TO CORRECT IT. WHAT, THE STEERING COLUMN HAS TO BE REPLACED. AT SOME POINT THE VEHICLE WILL GO INTO A NO START MODE PER BMW TO PREVENT A STEERING WHEEL LOCK FROM ENGAGING WHILE OPERATING. THIS IS UNETHICAL AND COST THE CONSUMER AROUND 1500 US DOLLARS TO CORRECT.