2016 BMW 328I Complaints

A recall was issued by BMW in August 2024. As of today, April 14, 2025, there is still no remedy issued by BMW to repair this issue. BMW states that the issue with the Water Pump Electrical Connector can cause a short circuit and engine fire.

Vehicle Information: •Year, Make, Model: 2016 BMW 328i GT •VIN: Provide VIN •Mileage: Insert Mileage Description of the Problem: I am experiencing recurring drivetrain malfunctions and overheating issues with my 2016 BMW 328i GT, which is currently under a nationwide recall issued in August 2024. Despite having coolant in the system, the vehicle overheats and displays a “drivetrain malfunction” warning, forcing me to pull off the road and restart the car to temporarily clear the issue. Additionally, there appears to be a leak causing fluid to drip onto the belt and other components, further compromising the vehicle’s functionality and safety. My belt slips because of the leak and it has been severely deteriorated because of even after replacing it. The dealership has consistently advised me to repair this issue at my expense, quoting costs exceeding the value of the car. Only recently did I learn about the recall addressing this defect. The dealership has failed to provide timely solutions, leaving me without a drivable vehicle. Safety Concerns: These persistent issues pose serious safety risks. The drivetrain malfunction and overheating increase the likelihood of sudden breakdowns while driving, endangering myself and other road users. Pulling off unexpectedly also creates hazardous situations on highways or busy roads. Request for Action: I request that BMW resolve this recall promptly. If repairs cannot be completed within a reasonable timeframe, I demand compensation for my inability to use the vehicle, including reimbursement for expenses incurred during this period. Alternatively, BMW should provide me with a rental vehicle or replace my car with another comparable model free of defects. Failure to do so will prompt me to seek legal arbitration to recover damages and ensure accountability. Contact Information: [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Received recall notice 5 months ago from BMW. Why is it taking so long for them to address this issue?

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving at approximately 65 MPH, the vehicle started decelerating unintendedly, with the message “Engine Hot – Stop Driving” was displayed. The contact pulled over to the side of the highway and waited for an hour for the engine to cool down, before restarting the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. There were no fault codes retrieved, and the contact was referred to the local dealer for assistance. The dealer diagnosed the vehicle but found no cause for the failure. The vehicle was not repaired. The contact linked the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 133,000. VIN tool confirms parts not available.

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Subject: Urgent: Ongoing Recall Issue Dear NHTSA, I hope this message finds you well. I am writing to express my concern regarding the ongoing recall for my vehicle, which has remained unresolved for over three months. Despite the recall being officially opened, I have not received any updates or a timeline for the necessary repairs, and I am feeling increasingly unsafe driving my car in its current condition. I would greatly appreciate it if you could investigate why the repairs are taking so long and provide me with any information regarding the status of the recall. Additionally, if there are any temporary measures I can take to ensure my safety while I wait for the repairs, please let me know. Thank you for your attention to this matter. I look forward to your prompt response.