2009 BMW 328I Complaints
View complaints related to 2009 BMW 328I. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2009 BMW 328I. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BMW 328I- IDAHO FALLS, ID
TAKATA RECALL. THIS IS THE SECOND TIME IVE HAD TO FILE A COMPLAINT. MY CAR KEEPS DYING IN THE MIDDLE OF THE ROAD WHILE I'M DRIVING JUST RANDOMLY. IT GIVES NO WARNING OR ANYTHING I CAN'T DRIVE MY CAR IN THE HEAT OR AT NIGHT. I'VE BEEN TO THE BMW DEALERSHIP HERE AND IT'S BEEN 6MONTHS AND THEY STILL DON'T HAVE THE RECALL PARTS. IT'S A VERY SERIOUS SAFETY ISSUE PLEASE CONTACT ME SOON
Source: NHTSA WEB SITE -
2009 BMW 328I- PARIS, CA
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF RIVERSIDE (3060 ADAMS STREET, RIVERSIDE, CALIFORNIA 92504, (951) 373-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW 328I- SAN MARCOS, CA
AIRFLOW METER/SENSOR - CAR SPUTTERS AND STRUGGLES WITH AIR INTAKE CAUSING THE CAR TO STALL. I WAS DRIVING 45 MPH AND MY CAR TURNED OFF. THIS HAPPENED BACK IN 12/2017 - I TOOK THE CAR INTO THE SHOP TO FIX THE PROBLEM ($1300+) AND THE SAME ISSUES ARE HAPPENING AGAIN. JULY 2018 DRIVING 33 MPH AND MY CAR STALLED OUT.
Source: NHTSA WEB SITE -
2009 BMW 328I- IDAHO FALLS, ID
TAKATA RECALL, WHENEVER I DRIVE MY CAR FOR MORE THAN 30MIN IT OVERHEATS AND COMPLETELY SHUTS OFF. THE STEERING WHEEL LOCKS LIKE IT RUNS OUT OF GAS AND I CAN'T START THE CAR FOR AT LEAST 20 30 MINUTES. THOUGHT IT WAS THE FUEL PUMP REPLACED THAT AND 3MONTHS LATER THE PROBLEM COMES BACK AND NOW I CAN'T RUN THE A/C WITHOUT IT SHUTTING OFF RANDOMLY. I'VE HAD THIS HAPPEN ON VERY BUSY ROADS BLOCKING TRAFFIC BECAUSE I COULDN'T DO ANYTHING. I TOOK MY CAR TO BMW DEALERSHIP AND THE PARTS STILL AREN'T MADE IS WHAT THEY SAID. I WANT THIS PROBLEM FIXED AS SOON AS POSSIBLE PLEASE.
Source: NHTSA WEB SITE -
2009 BMW 328I- GARDEN CITY, ID
VEHICLE HAS TWO OPEN RECALLS. MANUFACTURER HAS NOT PROVIDED ANY RELIEF OR REMEDY FOR OVER NINE (9) MONTHS SINCE NHTSA FIRST PUBLISHED RECALLS.
Source: NHTSA WEB SITE -
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2009 BMW 328I- RALEIGH, NC
I WAS DRIVING ON A BUSY HIGHWAY BETWEEN 70-80 MPH. THE ENGINE STALLED AND I WAS UNABLE TO PRESS THE GAS. I MANAGED TO GET THE CAR OFF ON AN EXIT DUE TO MOMENTUM. AFTER SITTING IN A PARKING LOT FOR 30 MINUTES, THE CAR CRANKED BACK UP WITHOUT ANY ISSUE. THE STALLING ISSUE HAS OCCURRED TWICE.
Source: NHTSA WEB SITE -
2009 BMW 328I- LONG BEACH, CA
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, SMOKE WOULD EMIT THROUGH THE VEHICLE VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES UNTIL IT COOLED DOWN BEFORE DRIVING AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. * (RECALL RELATED INCIDENT) TS
Source: NHTSA WEB SITE -
2009 BMW 328I- LONG BEACH, CA
SEAT OCCUPANCY DETECTOR FAULTY. PASSENGER AIRBAG LIGHT CAME ON SO TOOK TO BMW DEALER. (AS AN ASIDE THIS OCCURRED SHORTLY AFTER (WI 3-4 MONTHS) AIR BAG REPLACED DUE TO TAKATA AIRBAG RECALL). TOLD RELATED TO SEAT MAT SENSOR, WHICH WAS UNDER/IN PASSENGER SEAT. NOT TOLD THAT COULD DISABLE FRONT AIR BAG. NOT TOLD THAT MULTIPLE BMW MODELS INCLUDING 2006, 2007, 2008, 2009 AND 2010 MODELS HAVE SAME DEFECT, INCLUDING THE 3 SERIES, AND THE 328I MODEL, AND THE 5 SERIES,AND IN PARTICULAR, MODELS WITH CLIMATE OR SPORT SEAT (LIKE MINE). TOLD REPLACEMENT COST WELL OVER $1,000. DECLINED SERVICE THINKING IT WAS JUST A DEFECTIVE SEATBELT NOTICE ISSUE (AND SEATBELT WORKED), NOT REALIZING IMPACTED SAFETY. WHEN AIR BAG LIGHT CONTINUED TO STAY ON AND CAME ON MORE FREQUENTLY, TOOK CAR TO A NON-BMW REPAIR SHOP FOR A SECOND OPINION, WHICH TOLD ME THIS IS A VERY COMMON ISSUE WITH BMWS AND THAT DEFECT PREVENTS PASSENGER AIR BAG FROM DEPLOYING. CALLED BMW DEALERSHIP BACK AND RESTATED WHAT OTHER REPAIR SHOP HAD SAID AND THIS TIME SERVICE PERSON TOLD ME MAY BE SUBJECT TO RECALL, BUT WHEN HE LOOKED UP VIN NUMBER THIS PARTICULAR MODEL NOT INCLUDED. THIS TIME BMW SERVICE PERSON ALSO TOLD ME THAT ISSUE WILL DEACTIVATE AIR BAG DEPLOYMENT. BMW REFUSED TO REPAIR WITHOUT CHARGING FULL AMOUNT. CALLED BMW CUSTOMER RELATIONS AND SERVICES AT BMW USA TO COMPLAIN AND WHILE ACKNOWLEDGING ALL OF THESE ISSUES WITH OTHER MODELS/YEARS CLAIMED THEY COULD NOT ASSUME THE SAME ISSUE OCCURRING HERE. REALLY??? THIS IS AN ISSUE THAT CAN SIGNIFICANTLY INCREASE RISK OF INJURY IN THE EVENT OF A CRASH. BMW IS AWARE OF THE ISSUE AND REFUSES TO DO ANYTHING ABOUT IT. SHAME ON BMW.
Source: NHTSA WEB SITE -
2009 BMW 328I- MESQUITE, TX
TL* THE CONTACT OWNED A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER TWO DAYS. THE VEHICLE WAS TAKEN TO BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209, (972) 763-5528) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT DIAGNOSED THAT THE SENSOR PACKAGE NEEDED TO BE REPLACED AND OIL WAS LEAKING FROM THE GASKET. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS REPAIRED BECAUSE IT WAS SOLD TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW 328I- PARRISH, FL
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF ATLANTIC CITY AT 609-568-9200 (6037 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE