2011 BMW 328XI Complaints

BLOWER MOTOR WIRING.MY FAN HAS STOPPED WORKING. I HAD IT FIXED ONCE BEFORE OUT OF MY OWN POCKET. IT HAS BEEN ALMOST A YEAR AND THE REMEDY IS STILL NOT AVAILABLE.

POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. I HAVE HAD THE CAR REPAIRED OUT OF MY OWN POCKET WHEN THIS PART FAILED BECAUSE THE REMEDY IS STILL NOT AVAILABLE. BMW WILL NOT EVEN LOOK AT MY CAR IN ORDER TO ISSUE A REIMBURSEMENT BECAUSE THEY SAID THE REMEDY MUST BE AVAILABLE FIRST. IT HAS ALMOST BEEN A YEAR SINCE THE RECALL WAS FIRST RECOGNIZED.

TL* THE CONTACT OWNS A 2011 BMW 328XI. WHILE THE VEHICLE WAS PARKED, THE BLOWER MOTOR AND WIRING HARNESS BECAME OVERHEATED, MELTED, AND CAUSED DAMAGE TO THE GLOVE BOX AND THE PASSENGER SIDE CARPET. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BLOWER MOTOR AND HARNESS NEEDED TO BE REPLACED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

ON NOV. 3,2017, BMW ANNOUNCED FIRE DANGER DUE TO BLOWER MOTOR WIRING AND A PCV HEATER. NEITHER OF THESE REPAIRS SOUNDS COMPLICATED (REPLACE WIRING) BUT FIVE MONTHS LATER, BMW ON THEIR WEBSITE CONTINUES TO SAY A "REMEDY NOT YET AVAILABLE". THIS DELAYS SUGGESTS THAT BMW IS NOT PRIORITIZING OR TAKING THESE DANGERS SERIOUSLY. NHTSA NEEDS TO ENCOURAGE BMW TO EXPEDITE THIS RECALL FOR THE SAFETY AND PEACE OF MIND OF BMW OWNERS.

PVC VALVE OVER HEATED AND SPRAYED OIL ON EXHAUST MANIFOLD. RECEIVED RECALL NOTICE FROM BMW TO GET IT FIXED BUT DEALER INFORMS ME NO PARTS ARE AVAILABLE AND NO IDEA WHEN PARTS WILL BE AVAILABLE. BMW ADVISES NOT TO DRIVE CAR WITH DAMAGED PVC VALVE. STILL DRIVING CAR AS IT IS THE ONLY CAR I HAVE. PLEASE ASK BMW TO SUPPLY DEALERS WITH PARTS TO FIX THIS ISSUE.

WITHOUT ANY TIME TO PULL OVER, MY CAR HAS SUDDENLY STOPPED ON A BUSY HIGHWAY AT SPEEDS OF ABOUT 45 AND 65 NOT ONCE BUT TWICE IN ABOUT A 3 MONTH SPAN. FIRST TIME I WAS STUCK IN A MIDDLE LANE GOING ABOUT 45MPH AND MY CAR COMPLETELY CAME TO A STOP. I NEEDED POLICE TO COME OUT AND AN EMERGENCY TOW DUE TO LOCATION. I TOOK MY CAR TO MY BMW DEALERSHIP AND WAS TOLD IT WAS A FUEL PUMP PROBLEM AND THAT IT HAD BEEN CORRECTED. NOW 3 MONTHS LATER IT HAS HAPPENED AGAIN ON A DIFFERENT PART THE SAME BUSY HIGHWAY AT ABOUT 65MPH AND I HAD TO HAVE A POLICE OFFICER COME OUT AND PUSH ME INTO THE SHOULDER BECAUSE AGAIN, BY CAR COMPLETELY CAME TO A STOP WITH NO TIME TO SWITCH LANES AND GET TO A SHOULDER.

TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"BMW BLOWER MOTOR RECALL". ON SATURDAY 1/13/2018. MY CAR CAUGHT FIRE WHILE IT WAS PARKED AT MY OFFICE. 1 MOUNTAIN RD SUFFIELD, CT. THE FIRE DEPT. RESPONDED AFTER I CALLED 911 TO REPORT THE FIRE AND THAT I COULD NOT GET THE UNLOCK BUTTON TO WORK FROM MY KEY REMOTE. THE FIRE DAMAGE WAS FROM AN ELECTRICAL FIRE THAT STARTED UNDERNEATH THE DASH BOARD ON THE PASSENGER SIDE. THE "BLOWER MOTOR" CAUGHT FIRE AND MELTED THROUGH THE DASH ONTO THE RUBBER MAT ON THE PASSENGER SIDE OF THE VEHICLE. THE SUFFIELD FIRE DEPT HAS THE OFFICIAL REPORT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BMW OF ANNAPOLIS LOCATED AT 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409; (410) 349-9312) STATED THAT IT COULD BE MORE THAN SIX MONTHS TO RECEIVE THE PARTS FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING ON THE HIGHWAY AT ABOUT 55MPH AND COMPLETELY LOST POWER ON MY 2011 BMW 328XI. LUCKILY THERE WAS NO TRAFIIC SO I SLOWED DOWN AND STOPPED ON THE SIDE OF THE HIGHWAY OPENED THE HOOD, AND THEN I HEARD THE ENGINE MAKING A RATTLING/MARBLE NOISE. I TOOK THE CAR TO THE BMW DEALERSHIP FOR A DIAGNOSIS AND THEY SAID IT COULD BE THE CAMSHAFT BEARING LEDGE (WHICH IS NOT COVERED) OR A VANOS BOLT(WHICH HAS AN EXTENDED WARRANTY ALREADY ON IT). BUT IF THE ISSUE IS NOT THE VANOS BOLT AND IT HAS TO DO WITH THE CAMSHAFT BEARING LEDGE, I WOULD HAVE TO PAY $2000 FOR THE CAMSHAFT BEARING LEDGE SERVICE, I TOOK THE CAR HOME AND PARKED IT. I AM NOT THE ONLY PERSON WITH THIS PROBLEM, AS I HAVE SEARCHED IN FORUMS AND WEBSITES FOR FEEDBACK. A LOT OF PEOPLE HAVE HAD THIS ISSUE AND I DON'T SEE IT FAIR THAT WE HAVE TO PAY FOR AN ENGINE PROBLEM THAT BMW HAS HAD KNOWINGLY SINCE THE BEGINNING (2007) AND NEVER RESOLVED ON LATER MODELS. THIS ISSUE SHOULD BE COVERED BY A RECALL AS IT IS DANGEROUS FOR PEOPLE LIKE MYSELF TO BE DRIVING THE CAR WITH CHANCES OF THE ENGINE STUMBLING AT HIGH SPEEDS. THE ORIGINAL CAMSHAFT BEARING LEDGE IS SAID TO HAVE METAL RINGS THAT RUBS AGAINST METAL AND WEARS OFF QUICKLY, THE REPLACEMENT IS A RUBBER ONE THAT LASTS LONGER AND SHOULD NOT BRING ANYMORE ISSUES TO THE CAR. THE CAR ONLY HAS 62K MILES ON IT AND THE OIL HAS ALWAYS BEEN CHANGED EVERY 5K MILES, WHICH IS 10K MILES LESS THAN BMW RECOMMENDS. WE AS BMW CUSTOMERS SHOULD HAVE BOTH OPTIONS FREE OF CHARGE, AS THIS ISSUE IS NOTHING NEW TO BMW, IF NO ACTION IS TAKEN AGAINST BMW; THERE CAN BE MORE PROBLEMS IN THE FUTURE FOR POTENTIAL 328XI OWNER, SPECIFICALLY THE E90 MODEL.