2011 BMW 328XI Complaints

TL* THE CONTACT OWNS A 2011 BMW 328XI. WHILE MAKING A RIGHT TURN AT 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY ONTO THE SIDEWALK. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

DRIVING DOWN HIGHWAY AUTO SUDDENLY STOPPED RUNNING LUCKILY NO ACCIDENT CONSIDERING HEAVILY TRAVEL ROAD AUTO WOULDN'T START AGAIN HAD AUTO TOWED OFF ROAD TO NEAREST GARAGE SAFETY HAZARD.BMW HAS SPECIAL WARRANTY FOR SUPER LOW EMISSION VEHICLES 15YRS OR 150000 MILES THIS AUTO FITS THAT DESCRIPTION IN CERTAIN STATES PA IS ONE OF THESE STATES IF YOU READ THE WHOLE WARRANITY NOT JUST THE FIRST LIST OF STATES. THE AUTO WAS REGISTRED IN PA FOR 6YRS AND IN NORTH CAROLINA ONE MONTH.BMWNA SAID THE AUTO DOESN'T QUALIFY THEY DIDN T BOTHER TO READ THEIR WHOLE WARRENITY AND THEIR SECOND EXCUSEIS THE AUTO IS REGISTRYED IN NORTH CAROLINA A NONE EMISSION STATE.THIS IS FOOLISH THEY ADMIT THE HAVE A PROBLEM WITH FALLITY PARTS THAT BREAK AND CREAT SAFETY HAZARDS BUT DON'T HAVE A RECALL OR EVEN IN FORM THE OWNERS OF THIS DANGEROUS SITUATION. THE FUEL PUMP AND FUEL TANK HAVE TO BE REPLACED. THERE ARE LINES IN SIDE OF TANK THAT CAUSE FUEL PUMP TO SHORT OUT AS THEY FALL APART AND YOU HAVE TO REPLACE THE WHOLE TANK BECAUSE HOW LINES ARE SITUATED. THERE WARRENTY SAYS THE WILL HONOR WARRENTY FIRST OWNERS AND FUTURE OWNERS BUT THEN THE DON'T DELIVERY ON THERE WORD

IT HAS BEEN OVER 6 MONTHS, AND I HAVE NOT RECEIVED ANY RECALL INFORMATION OR UPDATE ON THE REMEDY FROM BMW.

MY VEHICLE IS EQUIPPED WITH HALOGEN HEADLAMPS AND HALOGEN DRL. THE CAR HAS POOR ROAD VISIBILITY AT NIGHT DUE TO THE DESIGN OF THE HEADLAMPS. I BROUGHT THE CAR INTO BMW WHILE IT WAS UNDER WARRANTY FOR UNEVEN BRIGHTNESS IN THE HEADLAMPS. THE TECHS JUST ADJUSTED THE HEADLAMPS, BUT THIS HAD NO EFFECT ON THE VISIBILITY. DURING MY NEXT WARRANTY VISIT, I BROUGHT UP THE HEADLAMP ISSUE AGAIN AND THE SERVICE ADVISOR SAID THAT THAT WHEN THE CAR HITS BUMPS THE HEADLAMPS GO OUT OF ALIGNMENT. THE HEADLAMPS WERE THEN AGAIN READJUSTED. THIS STILL DIDN'T IMPROVE THE HEADLAMP SITUATION. JUST RECENTLY I SAW ON FOX FIVE NEWS THAT MY MODEL VEHICLE HAD THE WORST RATING FOR HEADLAMP QUALITY. FOX FIVE NEWS STATED THAT OWNERS OF MY VEHICLE SHOULD USE HIGH BEAMS WHEN THEY CAN'T SEE WELL AT NIGHT. I LIVE IN THE CITY AND I CAN'T DRIVE WITH HIGH BEAMS ON ALL THE TIME. THIS IS UNACCEPTABLE FOR A LUXURY CAR BRAND. THIS IS A DANGEROUS SAFETY ISSUE AFFECTING MANY OTHER SIMILAR MODELS OUT THERE. BMW SHOULD RECTIFY THIS PROBLEM FOR ALL THESE MODELS.

I PURCHASED THE VEHICLE BACK IN 08/2014 FROM MAZDA HERITAGE IN BALTIMORE, MD. THE DEALERSHIP STATED THAT THE VEHICLE WAS CERTIFIED. AFTER I DROVE THE VEHICLE OFF THE LOT, MAYBE A WEEK LATER THE CHECK ENGINE LIGHT CAME ON. ANYTIME I ACCELERATED THE CAR WOULD SLOW DOWN AND SPUTTER. I PURCHASED AN EXTENDED WARRANTY AND TOOK THE VEHICLE TO A BMW DEALER TO HAVE IT LOOKED OVER. THE REPAIR GUY STATED THAT THEIR WAS A PROBLEM WITH THE OIL HEAD GASKET. IT WAS FIXED AND I BELIEVED THAT THE PROBLEM WAS FIXED. I'M HAVING THE SAME ISSUE NOW AND I TOOK IT TO BMW AGAIN, AND NOW I HAVE A OIL PAN LEAK. I'M A SINGLE PARENT AND DO NOT FEEL SAFE IN THE VEHICLE WHILE I AM TRANSPORTING MYSELF AND TWO CHILDREN. I JUST DON'T BELIEVE THAT AFTER ONLY ONE YEAR THAT I SHOULD HAVE ISSUES LIKE THIS. PLEASE SOMEBODY HELP ME IN THIS SITUATION.

TODAY I WAS ALMOST KILLED, AND CAUSED MANY OTHER MOTORIST A GREAT DEAL OF PANIC. DRIVING IN THE LEFT LANE AT ABOUT 65-70 MPH MY 2011 328XI SUDDENLY STARTED TO LOOSE POWER. AS I ATTEMPTED TO GET ACROSS FIVE LANES TO THE SHOULDER, I WAS NEARLY HIT NUMEROUS TIMES AS DRIVERS AROUND ME HAD BRAKE HARD OR MAKE RAPID MOVES AROUND ME. THIS IS THE SECOND TIME IN ABOUT THREE WEEKS THAT THIS OCCURRED. I HAD MY FUEL PUMP REPLACED UNDER WARRANTY AT PLAZA MOTORS. TODAY MY CAR WAS TOWED THERE AGAIN AND I AM ASSUMING IT IS THE SAME PROBLEM

I REMEMBER DRIVING HOME ON THE INTERSTATE AND SMELLING A BURNING SMELL. I HAD THE WINDOWS OPEN BUT IT DIDN'T SEEM LIKE IT WAS COMING FROM OUTSIDE. LATER, THE CAR'S HVAC BLOWER FAN STOPPED WORKING. DURING REPAIR, THE BLOWER MOTOR RESISTOR AND THE HARNESS THAT PLUGS INTO IT WERE FOUND TO BE BADLY BURNED. THE HARNESS WIRES FOR GROUND AND POWER WERE MISSING INSULATION (BURNED AWAY) AND THE COPPER WAS BADLY CORRODED. THE TRIM PANEL DIRECTLY UNDER THE AFFECTED AREA HAS WATER STAINING AND SCORCH MARKS. BMW NA REFUSED TO PAY TO FIX DUE TO MILEAGE EVEN THOUGH CAR IS ONLY 4 YEARS OLD AND IS CLEARLY A WATER INTRUSION PROBLEM (LEADING TO A SHORT CIRCUIT AND BURNING) CAUSED BY EITHER A DESIGN OR MANUFACTURING ISSUE

AFTER THE CAR IS STOPPED AT A STOP SIGN AND WHEN I TRY TO ACCELERATE THE CAR, IT HESITATES TO MOVE EVEN AFTER I PUSH THE GAS PEDAL. THE CAR STRUGGLES TO MOVE FORWARD AND AFTER PRESSING IN HARD IT MOVES. THE INITIAL DELAY OR THE INITIAL RESPONSE TIME IS HUGE. THE TIME LAG IS LARGE. THE ENGINE MAKES NOISE AND WILL STRUGGLE TO MOVE. I HOPE THE NHTSA WILL REVIEW THE MATTER WITH BMW AND SEE WHAT NEEDS TO BE DONE. *TR

A LETTER FROM BMW CAME IN JUNE 2014 STATING THAT MY VEHICLE IS EFFECTED FOR IMPORTANT SAFETY RECALL AND THAT I WOULD BE NOTIFIED WHEN THE PARTS BECOME AVAILABLE TO HAVE IT FIXED. THE RECALL WAS FOR VANOS ASSEMBLY BOLTS. THE LETTER STATES THAT I MAY HEAR INCREASED NOISE, CHECK ENGINE LIGHT MAY COME ON LEADING TO REDUCED POWER LEADING TO ENGINE STALL. I NOTICED ON THIS WEBSITE MANY PEOPLE HAVE HAD SIMILAR COMPLAINTS AND LEADING TO STEERING WHEEL TO LOCK AND ENGINE TO SHUT OFF WHICH CAN LEAD TO INJURY AND DEATH OF ANYONE ON THE ROADS. I HAVE CALLED MY DEALER AS WELL BMW HEADQUARTERS AND BOTH STATE THAT THEY HAVE NO IDEA WHEN THE PARTS WILL BECOME AVAILABLE. SO FOR NOW I HAVE TO DRIVE A CAR WITH A SAFETY RECALL AND I CAN DO NOTHING ABOUT IT OTHER THAN HOPE I DON'T CAUSE AN ACCIDENT DUE TO MY CAR MALFUNCTIONING. THIS IS CRIMINAL OF BMW AND NEEDS TO BE ADDRESSED. I ASKED THEM IF I COULD BRING MY CAR IN AND HAVE A LOANER INSTEAD TILL THE PARTS BECOME AVAILABLE BUT WAS TURNED DOWN, UNLESS I WANT TO PAY OUT OF MY OWN POCKET. THIS NEEDS TO BE ADDRESSED! THANK YOU FOR PROTECTING AMERICANS ON THE ROAD! *TR

AT TEMPERATURE ABOVE 87 DEGREES F (AFTER A FULL DAY IN OPEN PARKING LOT UNDER SUN) AS INDICATED ON THE CAR'S DASHBOARD, THE SEAT BELT SENSOR OF THE CAR MALFUNCTIONED. EVEN THOUGH I HAD MY SEAT BELT FIRMLY CLASPED BUT THE CAR KEPT ON BEEPING SEATBELT WARNING FOR ABOUT 5-10 MINUTES UNTIL THE TEMPERATURE INSIDE THE CAR DROPPED TO LESS THAN 87 DEGREES F. THE SEATBELT WARNING WENT AWAY AFTER I OPENED THE WINDOW AND LET THE CAR COOL DOWN OR SWITCHED ON AC IN THE CAR. THIS IS A REPEATABLE PROBLEM AND CAN BE REPRODUCED IF MY CAR IS KEPT IN DIRECT SUMMER SUN FOR AN AFTERNOON AND HAS OCCURRED A NUMBER OF TIMES IN THE PAST. SINCE AIRBAG SENSORS INTERACT WITH THE FAULTY SEATBELT SENSORS SO IT HAS POTENTIALLY SERIOUS SAFETY CONSEQUENCES AND NEED TO BE ADDRESSED BY BMW AS SOON AS POSSIBLE. *TR