2011 BMW 335I Complaints

TL* THE CONTACT OWNS A 2011 BMW 335-I. COMMENTS: I WAS DRIVING MY ON A LONG UPHILL SECTION WITH PLENTY OF ROOM TO PASS AND I STARTED PASSING TWO CARS WHEN MY ENGINE LOST POWER AND STALLED. THE CARS I WAS PASSING KINDLY STARTED TO SLOW DOWN TO LET ME MOVE PAST THEM, BUT I KEPT SLOWING DOWN AT THE SAME RATE AS THEY WERE, REMAINING SIDE BY SIDE WITH THEM, LEAVING ME NO ROOM TO MOVE BACK TO THE RIGHT AND WITH THE TRUCK COMING IN THE OPPOSITE DIRECTION CLOSER AND CLOSER. EVENTUALLY I FELT I HAD NO CHOICE, AND MANAGED TO GET OFF THE ROAD ON THE OPPOSITE SIDE SO THE TRUCK COULD PASS BETWEEN THE TWO CARS AND MINE. I TRIED TO RESTART MY CAR. IT DID START ALBEIT WITH THE ENGINE MALFUNCTION ? REDUCED POWER LIGHT ON. THE RECURRED THE NEXT DAY I DROVE MY CAR TO BMW OF DARIEN WHICH TOLD ME THAT FOR THE THIRD TIME (TWICE ON MY PREVIOUS 2008 335IS CONVERTIBLE) THE FUEL PUMP HAD FAILED. THEN I RECEIVED RECALL NO. 13V-044: POWER SUPPLY SYSTEM ABOUT A POTENTIAL FAILURE OF THE ELECTRICAL SYSTEM RESULTING IN ENGINE STALLING, BUT COULD NOT EVER GET AN ANSWER FROM BMW WHETHER THE CAUSE OF THE ENGINE STALLS WITH MY CAR WAS REALLY THE FUEL PUMP. I HAVE BEEN TRYING TO GET TO THE BOTTOM OF THIS DANGEROUS ENGINE FAILURE FOR ALMOST TWO YEARS. BMW CUSTOMER SERVICE HAS BEEN COMPLETELY EVASIVE. ONE GENTLEMAN CALLED ME ONCE ON MY CELLPHONE, NOT ON THE PHONE NUMBER I HAD PROVIDED. I CALLED THEM AND WROTE TO THEM MULTIPLE TIMES. I AM HAPPY TO PROVIDE YOU WITH COPIES OF THAT CORRESPONDENCE THAT SEEMS TO INDICATE THAT THEY DID NOT HAVE A RESPONSE! THANK YOU VERY MUCH FOR LOOKING INTO THIS. BEST REGARDS.THE CONTACT REQUESTED THE COMPLAINT TO FILED IN THEIR OWN WORDS PULLED FROM AN EMAIL SENT TO NHTSA.

BEFORE I START MY DESCRIPTION I NEED TO MENTION THAT MY CAR HAS BEEN SERVICED FOR ALL RECALL NOTICES RELATED TO THE VEHICLE MAKE AND MODEL!! ON DECEMBER 15, 2015 MY 2011 BMW 335I SPORT MODEL STOPPED WHILE I WAS DRIVING. THERE WAS NO WARNING MESSAGES FOR THIS ISSUE. SEVERAL MINUTES PRIOR TO THE CAR STOPPING I RECEIVED A WARNING MESSAGE THAT MY WIND SHIELD WIPER FLUID WAS LOW. I WAS DRIVING STRAIGHT WITH TRAFFIC ON A CITY STREET APPROXIMATELY 35-40 MPH ON A CLEAR EVENING, NO WEATHER ISSUES. THE STEARING WHEEL BECAME HARD TO TURN AND WHEN PRESSING ON THE GAS PEDAL THE CAR WOULD NOT ACCELLERATE AND IT SLOWED DOWN . I PUT MY FLASHERS ON AND MOVED TO A SAFE LANE WHERE THERE WE NO CARS DRIVING, PUT THE CAR IN PARK, TURNED IT OFF AND REMOVED THE KEY FROM THE IGNITION AND WAITED FOR A MINUTE. I CHECKED MY VEHICLE STATUS MENU TO SEE IF THERE WERE ANY ISSUES, WHICH THERE WE NONE INDICATED. I PUT THE KEY BACK INTO THE IGNITION, PRESSED THE GAS AND THE CAR STARTED. I DROVE ABOUT A QUARTER MILE TO A PARKING LOT AND CALLED BMW ASSIST TO REPORT THE INCIDENT AND ASK IF THERE WAS ANYTHING IN THE VEHICLE THAT COULD CHECK THAT MAY HAVE CAUSED THIS ISSUE TO OCCUR. THEY WERE VERY HELPFUL AND I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AT THAT TIME BUT I SHOULD BRING THE CAR TO THE DEALER AND HAVE THEM CHECK IT. I TOOK MY CAR TO THE DEALER ON DECEMBER 17TH AND WAITED WHILE IT WAS CHECKED. THEY COULDN'T FIND A REASON FOR THE OCCURANCE. THIS TYPE OF ISSUE IS NOT STORED ON MY BMW KEY WITH IT HAPPENS. THE ISSUE HAS NOT OCCURRED SINCE 12/15/15 BUT I DON'T KNOW IF IT WILL OCCUR AGAIN DURING MY CITY OR HIGHWAY DRIVING. THERE MUST BE A REASON THAT THE CAR STOPPED AND I'M ENTERING THIS ISSUE IN HOPES THAT TESTING WILL BE DONE ON MY MODEL YEAR TO DETERMINE IF THIS WAS CUASED BY A SOFTWARE OR HARDWARE ISSUE. PLEASE CONTACT ME IF ADDITIONAL INFORMATION IS NEEDED. *JS

FOR 8 MOS NOW, MY CAR HAS BEEN STALLING. I HAVE TAKEN IT IN TWICE AND THEY HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM. IT HAPPENED AGAIN YESTERDAY AND I CALLED BUT NOW IT IS NOT UNDER WARRANTY! IT HAPPENS ABOUT 15-20 MINUTES INTO MY MORNING COMMUTE, STOP AND GO TRAFFIC ON HIGHWAY OR EXPRESSWAY. USUALLY AT A COMPLETE STOP OR ROLLING TO A STOP. IT ALWAYS STARTS RIGHT BACK UP.

WHILE ACCELERATING FROM A STOP INTO TRAFFIC, THE CHARGE PIPE LEADING FROM TURBO TO ENGINE RUPTURED CAUSING A DANGEROUS LOSS OF POWER WHICH RESULTED IN A NEAR COLLISION. BMW USES PLASTIC FOR THE CHARGE PIPE WHICH IS EASILY CRACKED UNDER NORMAL TURBO BOOST LOADS.

WHEN PARALLEL PARKING THIS 335I THE CAR WILL LUNGE OR SURGE WITH UP TO A 50 PERCENT INCREASE OF ENGINE POWER WHEN THE STEERING WHEEL IS TURNED TO EITHER EXTREME OF TRAVEL. THE STEERING WHEEL IS TURNED TO THE END OF TRAVEL TO OBTAIN MINIMUM TURNING RADIUS. THIS LUNGING MAKES THE CONTROL OF THE CAR UNCERTAIN IN THOSE TIGHT MANEUVERING SPACES THAT HAPPEN WHEN PARKING.

MY 2011 335I BMW CONVERTIBLE STALLED FOR 2ND TIME WHILE LESS THAN 200 MILES DRIVEN IN BETWEEN. VEHICLE STALLED IN SLOW SPEED WHILE TURNING LEFT IN BOTH CASES. VEHICLE LOST TOTAL POWER IN BOTH CASES. TOOK TO THE BMW MOUNTAIN VIEW, CA DEALERSHIP IN FIRST OCCURRENCE. DEALER CHECKED AND NO FAULT FOUND IN THE SYSTEM. TECHNICIAN DROVE ~60 MILES AND COULDN'T REPRODUCE THE ISSUE. DANGEROUS TO DRIVE THE CAR AS IT STALLS. VEHICLE HAS ONLY ~38K MILES ON IT. *TR

MY 2011 335I BMW CONVERTIBLE STALLED FOR 2ND TIME WHILE LESS THAN 200 MILES DRIVEN IN BETWEEN. VEHICLE STALLED IN SLOW SPEED WHILE TURNING LEFT IN BOTH CASES. VEHICLE LOST TOTAL POWER IN BOTH CASES. TOOK TO THE BMW MOUNTAIN VIEW, CA DEALERSHIP IN FIRST OCCURRENCE. DEALER CHECKED AND NO FAULT FOUND IN THE SYSTEM. TECHNICIAN DROVE ~60 MILES AND COULDN'T REPRODUCE THE ISSUE. DANGEROUS TO DRIVE THE CAR AS IT STALLS. VEHICLE HAS ONLY ~38K MILES ON IT. *TR

I'M HAVING THE EXACT SAME ISSUE THE 2007-2010 BMW 335I'S WERE HAVING WITH THE FUEL PUMP. REDUCED ENGINE POWER ERROR MESSAGE ON NAVIGATION SCREEN. *TR

WHILE DRIVING ON THE HIGHWAY, MY 2011 BMW 335CI EXPERIENCED A TOTAL POWER FAILURE LEAVING ME WITH VERY SLUGGISH STEERING, NO FUEL POWER, AND ESSENTIALLY A DEAD ROLLING HEAVY PIECE OF METAL. *TR

TL* THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LAMP ILLUMINATED SEVERAL TIMES AND THE ENGINE WAS RIDING EXTREMELY ROUGH. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V176000 (ENGINE AND ENGINE COOLING), RECEIVED THE RECALL REPAIR AND WITHIN FOUR MONTHS THE FAILURE RECURRED. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LAMP ILLUMINATED AGAIN AND THE ENGINE WAS MAKING A LOUD NOISE. THE CONTACT PULLED THE VEHICLE OVER AND AFTER SEVERAL ATTEMPTS IT WAS ABLE TO RESTART WHICH RESET THE COMPUTER. THE CONTACT LATER TRIED TO START THE VEHICLE AND THE KEY WOULD NOT TURN OVER. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE RECALL REMEDY DID NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.