2004 BMW 5 SERIES Complaints

TL* THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT THE AIR BAG AND PASSENGER RESTRAINT LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V384000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 79,000. *TR

MY FRONT PASSENGER SEAT OCCUPANT DETECTION MAT HAS CRACKS IN IT AND DOES NOT FUNCTION PROPERLY. MY FRONT AIRBAG MAY NOT DEPLOY IN CASE OF AN ACCIDENT. THERE HAS BEEN A RECALL FOR THAT PART FOR MY MAKE MODEL AND YEAR BUT BMW NORTH AMERICA CLAIMS THAT MY VIN NUMBER IS NOT ON THE LIST EVEN THOUGHT MY MAKE MODEL AND YEAR IS A PART OF THE RECALL. THERE ARE ALSO SEVERAL OTHER RECALLS FOR THIS PARTICULAR CAR AND AGAIN MY VIN IS NOT ON THE LIST BUT I HAVE THE ISSUES LISTED IN THE RECALL. *TR

MY CAR HAS THE PASSENGER RESTRAINT SYSTEM MALFUNCTION MESSAGE ON THE NAVIGATION SCREEN AND ALSO THE SEATBELT LIGHT AND THE AIRBAG LIGHT ARE ILLUMINATED ON THE DASHBOARD. THERE IS A RECALL FOR SEAT OCCUPANCY SENSOR BELOW AND AS YOU CAN SEE MY CAR FALLS WITHIN THE CRITERIA AS THE CARS AFFECTED BY THE RECALL BUT A VISIT TO MY LOCAL BMW DEALER REVEALED THAT THERE WAS NO ACTIVE RECALLS UNDER MY VIN NUMBER. THIS IS AN OBVIOUS SAFETY ISSUE AS AIRBAGS WILL NOT DEPLOY AND THE RISK OF BEING SERIOUSLY HURT OR KILLED. THIS IS SOMETHING THAT BMW SHOULD REPLACE IN MY CAR UNDER THE RECALL AS IT HAS THE SAME MALFUNCTIONING PART SUCH AS THE CARS LISTED BELOW. RECALL ID # 57362 - AIR BAGS:FRONTAL RECALL DATE AUG 05, 2008 RECALL DATE: AUG 05, 2008 MODEL AFFECTED: 2006 BMW 3-SERIES SUMMARY: BMW IS RECALLING 200,000 MY 2006 3 SERIES SPORT SEAT, MY 2004-2006 5 SERIES STANDARD AND SPORT SEAT, AND MY 2004-2006 X3 PASSENGER VEHICLES. DEPENDING ON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT, SMALL CRACKS HAVE DEVELOPED IN THE MAT. IF THIS OCCURS, THE FRONT PASSENGER AIR BAGS, WITH THE EXCEPTION OF THE HEAD PROTECTION SYSTEM, WILL BE DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP WILL BE ILLUMINATED. CONSEQUENCES: IN THIS SITUATION THE FRONT PASSENGER AIR BAGS WILL NOT DEPLOY EVEN IF A SUFFICIENTLY SEVERE ACCIDENT WOULD OCCUR AND OCCUPANT PROTECTION PROVIDED BY THE SYSTEM WOULD NOT BE POSSIBLE. REMEDY: DEALERS WILL REWORK THE FRONT PASSENGER SEAT SENSOR MAT SO THAT EXTERNAL FORCE APPLICATION TO THE SEAT DOES NOT CAUSE A CRACK TO THE MAT. THE RECALL BEGAN ON NOVEMBER 6, 2008. BMW WILL ALSO EXTEND THE WARRANTY ON THESE VEHICLES TO 10 YEARS FROM FIRST REGISTRATION WITHOUT ANY MILEAGE LIMIT. OWNERS MAY CONTACT BMW AT 1-800-525-7417. POTENTIAL UNITS AFFECTED: 200000 NOTES: BMW OF NORTH AMERICA, LLC *JS

TL* THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT HE SMELLED SMOKE WHILE DRIVING APPROXIMATELY 25-35 MPH. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE DRIVER'S SIDE HEATED SEAT WARMER BURNED A HOLE THROUGH THE SEAT. THE MANUFACTURER WAS LATER CONTACTED AND THEY OFFERED NO ASSISTANCE. THE MECHANIC ADVISED THE CONTACT THAT THE SEAT WARMER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE HEATED SEAT WARMER WAS DISENGAGED AS A TEMPORARY REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

THE FRONT PASSENGER SEAT SENSOR TRIGGERS THE SAFETY WARNING LIGHT ON ALL THE TIME. IT MAY AFFECT THE AIRBAG OPERABLE. THIS IS A KNOWN ISSUE AND WAS SUBJECT OF A VOLUNTARY RECALL PROGRAM IN 2008 BY BMW. DESPITE MANY OTHER CAR OWNERS (AS EVIDENCED BY COMPLAINTS TO NHTSA AND ONLINE CAR FORUMS), INCLUDING MYSELF, HAVING THIS ISSUE AS DESCRIBED WITHIN THE RECALL PROGRAM FOR CARS OF THE MAKE AND YEAR OF THE PRODUCTION, ONLY 200K WITHIN A SPECIFIC VIN RANGE WERE RECALLED. *TR

THE ACTIVE STEERING MALFUNTION LIGHT CAME ON AND THE STEERING WHEEL TURNED APROX. 30 DEG OFF CENTER. THE CAR DRIVES FINE BUT THE WHEEL IS STUCK 30 DEG OFF CENTER. *TR

SEAT-WARMER OVERHEATED, BURNING HOLES THROUGH THE LEATHER DRIVER'S SEAT, CAUSING MINOR SKIN BURNS BEFORE TERMINATING USE OF UNIT. OVER THE PAST TWO MONTHS, I HAD NOTICED A BURNING ODOR IN THE CAR PERIODICALLY, BUT NEITHER I NOR MY MECHANIC HAD BEEN ABLE TO DETERMINE THE SOURCE OF THE ODOR. ON 1/27/12, I FELT THE EXTREME HEAT IN MY SEAT WHILE DRIVING, AND FOUND TWO CHARRED HOLES IN THE LEATHER SEAT. IT IS IMPORTANT TO NOTE THAT THERE WAS NOT A FIRE PER SE, BUT IN ORDER TO REGISTER THE FACT THAT THERE WAS (MINOR) INJURY ATTRIBUTED TO ONE PERSON, THIS FORM REQUIRED STATING "YES" TO THE QUESTION REGARDING FIRE. I HAVE NO DOUBT THAT THIS FAILURE COULD CERTAINLY LEAD TO FIRE IF CONTINUED USE OF THE UNIT HAD OCCURRED. *TR

BMW REFUSED TO FIX THE NHTSA ACTION NUMBER: EA08001 AND NHTSA CAMPAIGN ID NUMBER : 08V384000 FRONT PASSENGER AIR BAG WARNING. *TR

WARNING NOTICE ON "I DRIVE" SYSTEM THAT THERE WAS AN EMERGENCY WITH THE LIGHTING SYSTEM AND THE CAR SHOULD BE STOPPED IMMEDIATELY. DIRECTIONAL SIGNALS NO LONGER WORKED, EMERGENCY FLASHERS WERE INOPERATIVE AND HEADLIGHTS NOT OPERATING PROPERLY. BROUGHT CAR TO DEALER THE NEXT DAY AND THE PROBLEM WAS CORRECTED WITH AN UPDATE TO THE "I DRIVE" SOFTWARE LEADING ME TO BELIEVE THAT BMW IS AWARE OF THIS VERY SERIOUS SAFETY ISSUE BUT HAS CHOSEN TO IGNORE IT UNTIL OWNERS EXPERIENCE THE PROBLEM AND THEN THE OWNER HAS TO PAY FOR THE UPDATE TO CORRECT THE SOFTWARE GLITCH. MY COST WAS $320.92. *TR

ACTIVE STEERING FAULT LIGHT AND THE PASSENGER RESTRAINING SYSTEM LIGHTS COME ON AFTER CAR PARKED FOR OVER A WEEK DURING A TRIP OUT. SEVERAL FORUMS HAVE INDICATED SIMILAR FAILURE WITH EXCESSIVE REPAIR COSTS FROM DEALER. *TR