2011 BMW 5 SERIES Complaints

View complaints related to 2011 BMW 5 SERIES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2011 BMW 5 SERIES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BMW 5 SERIES
    - CINCINNATI, OH

    CAR DOES NOT RESPOND TO TIP-IN OF ACCELERATOR FROM STANDSTILL. AS YOU PRESS HARDER TO GET INTENDED ACCELERATION, CAR LURCHES FORWARD DRAMATICALLY AND UNSAFELY. VEHICLE IS EXTREMELY DIFFICULT TO DRIVE SMOOTHLY, ESPECIALLY IN CLOSE, STOP-AND-GO TRAFFIC. CONTACTED LOCAL DEALERSHIP (THE BMW STORE IN CINCINNATI, OH) ON 9/5/11 AND THEY ARE AWARE OF THE PROBLEM, BUT BMW IS CURRENTLY ONLY PROVIDING A SOFTWARE PATCH FOR THE 535 MODEL. I WAS ADVISED TO KEEP DRIVING THE VEHICLE UNTIL BMW ISSUES A SOFTWARE PATCH FOR THE 528, BUT THE DEALER WAS NOT AWARE OF ANY UPCOMING FIX. I AM CONCERNED THAT BMW HAS FIXED THE PROBLEM FOR THE 535, BUT NOT THE 528, AND THAT A POTENTIAL FIX IS UNCERTAIN. THIS IS A MAJOR DRIVEABILITY AND SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - PONCE, PR

    2011 BMW 535I 12,000 MILES. MULTIPLE BUBBLES ON LEFT FRONT SIDEWALL. TIRE HAVE BEEN REPLACE TWO TIMES. GOODYEAR EXCELLENCE 245\40 R19

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - ARLINGTON , TX

    TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE STOPPED AT A STOP SIGN THE CONTACT DEPRESSED THE ACCELERATOR, AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT CONTINUED APPLYING PRESSURE TO THE ACCELERATOR PEDAL UNTIL THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50. DEALER REP STATED THAT THIS IS A KNOWN ISSUE, BUT NO FIX HAS BEEN PUBLISHED BY BMW. UPDATED 09/29/2011 *LN *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BMW 5 SERIES
    - DANVILLE, VA

    BMW 528I THROTTLE LAG/TIP IN/DELAYED ACCELERATION FROM A STANDING STOP;CONSTANT PROBLEM;HAVE BEEN TOLD BY BMW DEALER THAT THIS IS NORMAL.IT IS VERY ANNOYING AND AM FEARFUL IT COULD LEAD TO SAFETY ISSUE.THIS IS A BRAND NEW 2011 MODEL WITH LESS THAN 500 MILES ON ODOMETER. *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - SEWELL, NJ

    BMW 528I WHEN STARTING OUT FROM A STOP,THE CAR CREEPS OUT SLOWLY AND WHEN MORE PRESSURE IS APPLIED TO THE GAS PEDAL IT JUMPS FORWARD VERY FAST AND UNEXPECTEDLY. THIS IS VERY DANGEROUS IN TRAFFIC AND COULD EASILY CAUSE A CRASH. THIS HAPPENS RANDOMLY AND UNEXPECTED. WHEN COMING ON TO THE FREEWAY THE TRANSMISSION WILL NOT DOWN SHIFT AS NEEDED. THIS DELAY HAS ALMOST CAUSED A CRASH FOR ME. WHEN COMING TO A STOP THE TRANSMISSION WILL NOT DOWN SHIFT AS NEEDED AND CAUSES A BUMPING FEELING LIKE SOMEONE RAN INTO THE BACK OF THE CAR. ALL THESE SYMPTOMS HAPPEN RANDOMLY AND UNEXPECTED. VERY DANGEROUS.BMW KNOWS OF THESE PROBLEMS AND HAS FIXED THEM IN THE 535 MODEL. BMW DOES NOT CARE ABOUT THE 528I MODEL. THE DEALER SAYS THERE IS NOTHING MORE HE CAN DO WITH THE CAR TILL BMW COMES UP WITH A PROGRAMMING CHANGE. PLEASE HELP! *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - MACON, GA

    THERE ARE TWO MAJOR PROBLEMS WITH MY 2011 528I AUGUST10 BUILD. THE FIRST IS THE PULLING TO THE RIGHT THAT THE CAR HAS HAD SINCE DAY ONE. I TOOK IT TO THE SERVICE DEPARTMENT AND THEY WERE COMPLETELY OBLIVIOUS TO THE PROBLEM. AFTER SOME PERSISTENCE THEY DECIDED TO CHECK THE CAR OUT. THE STRUTS WERE ROTATED AND SOFTWARE UPDATED AND NOW "DRIVES STRAIGHT". THE CAR DRIVES STRAIGHT FOR MAYBE 25 FEET BEFORE THE CAR STARTS TUGGING HARD RIGHT EVERYTIME. I TOOK THE CAR BACK TO THE SHOP AND THEY SAID THAT THERE WAS NOTHING MORE THEY CAN DO AND IT IS ALL "WITHIN TOLERANCE". THIS IS A POTENTIALLY VERY DANGEROUS ISSUE THAT NEEDS TO BE SERIOUSLY ADDRESSED. THE SECOND ISSUE IS THE INITIAL LAG IN ACCELERATION WHEN PRESSING THE GAS PEDAL. WHEN AT A DEAD STOP OR CRUISING AT HIGHWAY SPEEDS, YOU HAVE TO FLOOR THE CAR TO FINALLY GET IT TO DECIDE WHICH GEAR TO START IN. THIS ACCELERATION LAG CAN BE A COUPLE OF SECONDS AND WHEN PULLING OUT IN TRAFFIC A COUPLE OF SECONDS CAN MEAN ALOT. I HOPE BMW ADDRESSES THESE ISSUES OR I WILL BE FORCED TO SELL MY CAR AND NEVER LOOK BACK. *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - VILLAS, NJ

    AFTER PURCHASING A NEW 2011 BMW 528I (VEHICLE) I NOTICED AN ACCELERATION LAG STARTING OUT FROM A DEAD STOP. IT HAS BECOME A SAFETY CONCERN, ESPECIALLY WHEN TRYING TO TURN ONTO A STREET FROM A STOP SIGN. IT CRAWLS INTO THE ROADWAY WHEN MODERATE PRESSURE IS APPLIED TO THE GAS PEDAL. IF ONCOMING TRAFFIC IS CLOSE THIS RESULTS IN HAVING TO STOMP ON THE GAS PEDAL CAUSING THE CAR TO JERK AHEAD AT AN UNEXPECTED RATE OF SPEED. I HAVE HAD A FEW CLOSE CALLS BECAUSE OF THIS ISSUE. TOOK CAR TO DEALER. THEY STATED THEY RESET THE "LEARNING" PROGRAM THAT IS SUPPOSED TO ADAPT TO THE WAY ONE DRIVES. THIS DID NOTHING TO FIX THE PROBLEM. AFTER TELLING THE DEALER ABOUT THIS PROBLEM AGAIN, THEIR RESPONSE WAS THAT THE VEHICLE WAS "OPERATING AS DESIGNED" AND TOLD ME THAT THEY "ALL DO IT". SINCE THERE WERE NO TROUBLE CODES ON THE COMPUTER OF THE VEHICLE THEY SAID NOTHING IS WRONG WITH THE CAR. THIS IS UNACCEPTABLE AND I FEEL THIS WILL EVENTUALLY RESULT IN AN ACCIDENT AT SOME POINT WHEN IMMEDIATE AND LINEAR ACCELERATION IS NEEDED AT A CRITICAL MOMENT. *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - PRINCETON, NJ

    IN THE PAST 5 MONTHS OF OWNING MY BMW 535XI, I HAD TO CHANGE MY GOODYEAR EAGLE LS2 SIZE 245/40R19 RUN FLATS 3 TIMES BECAUSE OF BUBBLE ON THE SIDE WALL. THERE ARE A LARGE NUMBER OF BMW 535XI OWNERS REPORTING SIMILAR PROBLEMS WITH THIS TIRE ON THE INTERNET. CONTINUING TO DRIVE THE CAR WITH A SIDEWALL BUBBLE POSES A SIGNIFICANT SAFETY RISK. THEREFORE, THE TIRE NEEDED TO BE REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - SAINT JOHNS, FL

    THERE ARE 3 MAJOR ISSUES. 1. VEHICLE TENDS TO VEER TO THE RIGHT. FEELING IS QUITE LIKE A VEHICLE THAT HASN'T BEEN ALIGNED FOR A WHILE. 2. THE MOST DANGEROUS. UPON ACCELERATION AND/OR AT LOW SPEED, THE VEHICLE RANDOMLY JERKS FORWARD WITHOUT ANY NOTICE- MAKING IT TOO LATE FOR THE DRIVER TO SLAM THE BRAKES. IF YOUR VEHICLE IS STANDING THREE FEET BEHIND ANOTHER VEHICLE IN STOP AND GO TRAFFIC, YOU CAN EASILY CRASH AND REAR END INTO THE CAR IN FRONT OF YOU. AND OF COURSE, YOU WILL BE SUED FOR NOT KEEPING YOUR DISTANCE. THIS CAN EASILY CAUSE SOME SERIOUS INJURIES. 3. VEHICLE WOBBLES AS IF THE TIRES WERE NOT BALANCED. THERE ARE CLEARLY UNKNOWN DEFECTS THAT CAN NOT BE LOCATED. TOOK IT TO THE LOCAL BMW DEALER, THEY KEEP ASCRIBING IT TO "NORMAL" CHARACTERISTICS AND THEY KEEP INFORMING ME THAT BMWS ARE BUILT THAT WAY, THEY ARE NOW SPORTIER. HOWEVER, TO ANY NEW OWNER, IT IS NOW DEADLIER. THE LOCAL BMW DEALER ALSO STATE UNLESS THEY VEHICLE DOESN'T INFORM THEM ABOUT THE ISSUE THEY CAN'T DO ANYTHING. ITS MORE LIKE, UNTIL SOMEONE DOESN'T SUE THEM IS WHEN THEY WILL DO SOMETHING ABOUT IT. BMW SERIOUSLY NEEDS TO LOOK INTO THIS ISSUE IMMEDIATELY BEFORE A CLASS ACTION LAWSUIT BEGINS AGAINST THEM.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2011 BMW 5 SERIES
    - COLORADO SPRINGS, CO

    SIDEWALL BUBBLE ON RIGHT FRONT GOODYEAR RUN FLAT EXCELLENCE 245/40R19 94Y. DOT NE66 JF1R 1510 ONLY 8400 MILES! VEHICLE IS 2011 BMW 550I WHICH HAS BEEN DRIVEN GENTLY. *TR

    Source: NHTSA WEB SITE